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The Bagel Factory
9 Glenwood Ave, Binghamton, NY 13905, United States
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The Bagel Factory
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Co
Review №1

Best breakfast place in Broome county! Awesome foodand service every time!

ka
Review №2

Amazing Breakfast Sandwiches And Bagels...Opens Early...An The Girls Are Awesome...I Thank You Always For The Delicious Breakfast...100 In My Book

Za
Review №3

Love this place. We always stop here when visiting NY. Everything is always consistent and delicious. Thank you for breakfast this morning 🤤

Ma
Review №4

Some of the best bagels in New York state and if youre doubting that its evident youve never been there. Great cream cheeses and too many flavors of bagels to count. Their sandwiches are excellent too!

Ch
Review №5

So so good! My daughter insisted we go grab breakfast when we were visiting. Everything we tried was awesome! Buffalo Fries...yum!

Mi
Review №6

Not worth the money. I ordered a whole wheat bagel with butter and a friend asked for a sesame with lox, cream cheese and onion.The whole wheat had what I can only call a suggestion of butter and the sesame had three thin slices of lox, hardly any cream cheese and just a few slivers of onion. When I mentioned the paltry amount of salmon to the counter person it made no difference .The total for these 2 items was almost $12, with the lox bagel being almost $8.Certainly not coming back. Shame, because its a short drive...

Pr
Review №7

Best bagel spot in town! Try the fries and garlic herb cream cheese!

Jo
Review №8

Long line, but the bagels were very good

Da
Review №9

Delicious, kind staff and inexpensive - what more could you want?.... did I mention delicious?!

Pa
Review №10

Never a disappointment. Great bagles and the gourmet cream cheese is most definitely the best in the area.

Ti
Review №11

Had an untoasted bagel when they said they would toast it but also just not my taste. My partner says the coffee could have been better.

Ka
Review №12

The best bagels in town& the olive cream cheese melts in your mouth, Scrumptious 🤗🥰♥️♥️♥️♥️

Je
Review №13

OMG. Like every happy Long Island childhood bagel memory rolled into one visit.Go here. Get bagels from an incredibly friendly and competent staff. Bask in the afterglow.

pa
Review №14

The Bomb sandwich on an everything bagel is literally the bomb!!! Good food, friendly service, reasonably priced !!

Sa
Review №15

Great bagel sandwiches, fast service 👍

Za
Review №16

The Bagel Factory has great bagels, especially for this area. All of their workers are also all very friendly and so the restaurant deserves recognition for that.However, they have a very clear organizational problem. Perhaps out of all three of the times I ate in-person, they had forgot someones bagel that I was eating with. Each time, one of my friends had to go up to the counter, 15 after everyone else received their bagels, and ask for theirs. They would have then made the bagel then and there. This happened every single time I sat down to eat there.Today, I was left on hold for over 10 minutes after calling to get a pickup order. I could hear them the entire time and while the first minute they were dealing with customers, the last 9 they had simply forgotten they had an active phone call out on the counter. The worst part is, the exact same thing has happened to me once before around a week ago. They clearly have great hearts and great bagels, and I will still continue to order for them as their food is quick and fresh, but they need to figure their organizational management out.

Sk
Review №17

Reasonable prices, tasty food and bagels. Friendly staff.

Br
Review №18

Good bagels and fast service with great selection of coffee.

br
Review №19

The paninis are great, bagels excellent. Service is disorganized and wait times are a bit extended. Even when I call ahead the time frames are not met. Great food tho

Sh
Review №20

Great place, good food.....I do wish they were a little more organized however. The staff is friendly. But once I was told by one employee that my payment was declined so confused I took my card out to pay again then the one who originally rang me out was like no that’s not hers. They they started yelling at each other about whose payment was really declined.Other times we would sit waiting for our food to be finished and not be notified that it was ready.

La
Review №21

Today was my first visit here. This place is a cute bagel restaurant that has breakfast and lunch offerings. The bagels are perfect, they have loads of flavored cream cheeses and lots of combinations for toppings on sandwiches. The home fries are wonderful. My middle daughter accidentally spilled her lemonade and a nice man (the owner?) gave us a new one. We will come here often!

Je
Review №22

The freshest bagels and the best homemade cream cheeses. The home fries are good too.

Be
Review №23

Unbelievable bagels, great selection and a great price! Everyones so nice too! Go there every Tuesday when I come to town!

Va
Review №24

I love the jalapeno bagels and their jalapeno cream cheese! This is the only place that seems to have them so, this is the place for me. Also, they make them fresh every day! Cant beat that 😁. Im a baker and appreciate good quality and flavor ❤.

Th
Review №25

Best bagel place in town!

Tr
Review №26

I love this place. So much tasty bagels and cream cheeses. The spinach bacon cream cheese is my favorite. And the bacon horseradish cream cheese was on point. 10/10 highly recommended

As
Review №27

This is absolutely hands down my all time favorite bagel shop ever. Their veggie cream cheese has reigned #1 for me for 15+ years and the bagel? Oh man, nothing compares to them. This place is always a must stop when im in town.

Te
Review №28

Breakfast sandwich was Great.

Sq
Review №29

Always great bagels, cream cheeses, and sandwiches. Great service too!

Ch
Review №30

Friendly, competent neighborhood place

Kj
Review №31

The everything bagel with veggie cream cheese is my favorite. Best bagels anywhere (and yes Im including NYC bagels!). We drive out of our way to be sure to stop here if we can. The fried potatoe logs are yummy too.

Ce
Review №32

The day that changed my life.June 17. I, a weary traveler, out living the American Dream on the open road of adventure came across the age old problem of lunch at lunchtime. After the rumblies of the tumblies we stumbled across the only food we knew New York was famous for besides pizza, and my Jesus weren’t those stereotypes true?! Just walking in felt warm and welcoming. Amidst the pandemic, the workers were still joyful and brought life and energy to my deep deep dark depressing life. To my sorrow the bagels were almost gone, but alas! Fate brought me and Stevie together. Looking at the menu, bewildered, this true New Yorker had my back. I watched them make the beautiful sandwich that Stevie ordered and I was rebirthed. What some may see as a simple rendition of a turkey panini, I see as Gods way of saying he’s still here with us and that hope isn’t gone. I am forever indebted to Stevie, and in my humble opinion every person on the face of the planet needs to give that guy a hug and petition to put the Stevie Panini on the menu as the featured sandwich every month for all eternity. And as I continue on my nomadic escapade i will always dream about this place, my one true love.

Je
Review №33

Love this place. Great tasting bagels and flavored cream cheeses (my favorite: spinach bacon). Great people at the counter too.

Ti
Review №34

Excellent food and excellent service. Home fries are fantastic. Bagels are the best.

Ma
Review №35

The Bagel Factory has the best bagels in town 😉

Ka
Review №36

Love Bagel factory! Great bagels, cream cheese, omelets and sandwiches. Even though its a bagel shop they have options for people who are on Keto. Friendly staff.

ga
Review №37

Great bagels

Cr
Review №38

Friendly people. I like the jalapeño bagel with jalapeño cream cheese. They have the great brownies too!

Ra
Review №39

Best bagels in the area.

Vi
Review №40

Can’t believe they had a deal for a dozen bagels plus 3 FREE! Lots of variety too! However when we went at 10 AM they were out of basics like plain or sesame which is understandable after the morning rush. Will be going back!

Ma
Review №41

Great bagels and cream cheeses. You can also get coffee, breakfast and lunch. Also, very good.

Ch
Review №42

Great breakfast sandwiches

Or
Review №43

Great bagel sandwiches, wonderful staff. Best bagel shop around this town.

Mi
Review №44

You all have the best bagels and friendly service around....

Ro
Review №45

The only thing I dont like there is the rust on the covers of the lid for the cream cheese and the overhead vents are so dirty that the dust falls down over the cream cheese

Co
Review №46

This is our favorite place to grab a good, quick breakfast. The prices are reasonable and the staff are always super friendly! Get an order of home fries with breakfast, you wont be sorry :)

Br
Review №47

Very good cheese omelets :-)

Ma
Review №48

Great place good bagles

Si
Review №49

A family owned bagel shop. Good and inexpensive bagels. Prepare for a small line, but its worth waiting. They sell more than just bagels.

Am
Review №50

The owner is very friendly and the staff is always welcoming. Every time I make a special trip for the flavored cream cheese and fresh homemade bagels. Thank You

Ka
Review №51

The parmesan bagel though🤤 so good. I love this place

Ch
Review №52

I mean, their bagels arent bad, per day, but they put A LOT of cream cheese on it, it gets u sick. But Im in love with the rest of their food, like their home fries are REALLY good.

Za
Review №53

Bagel sandwiches are hands down the best. Staff is super friendly and well trained. One of my favorite local gems.

Wh
Review №54

Best bagels in Binghamton area. However it doesnt even hold a candle to bagel places in NYC. People rave about the fries and sandwiches here but I dont think theyre exceptional in anyway. In my opinion their best item on the menu is their namesake, the plain bagel.

He
Review №55

Best bagels ever

mi
Review №56

Fast, friendly super fresh carbs

ma
Review №57

Come here almost every weekend and grab the same breakfast sandwich every time. Staff are always friendly and helpful, price is right. My favorite spot to grab something to eat on my way to town. BEC on parm bagel is my favorite!

NY
Review №58

Probably the worst bacon egg and cheese Ive ever had in NY... didnt even put salt pepper and hot sauce on like I asked. Bagels are average at best. I guess this is how you do bagels in upstate NY.. Better off at at dunkin donuts.

Da
Review №59

Truly the best bagel place in our area.

Al
Review №60

Very good bagels .. get there early before theyre gone .. especially if you like variety .. and you get more than a normal bakers dozen

Br
Review №61

Great service and wonderful bagles

Ki
Review №62

I used to like this place now I don’t the bagels are regular but the attitudes they have make you not want to eat here. Overpriced and honestly a little bias for me !! Never coming here again

Ra
Review №63

Good bagles, nice people, but ungenerous lox portions and no lox in their lox cream cheese

La
Review №64

The VERY BEST bagels in the Southern Tier!

Fa
Review №65

I’ve debated on whether or not I should leave a review. However after multiple attempts to ‘retry’ this place it’s truly been a hassle.Do not get me wrong. The FOOD IS DECENT - the bagels are not the best in the world but they offer a variety of homemade items which is outstanding and something I prefer. The prices are not horrendous, the establishment is very well kept but the customer service/functionality is bad.After having a girl be rude a couple times since I had frequented this location quite often - I finally called to complain about her attitude and ungracious customer service. They had assured me to come back again and were very apologetic for the incident. It happens, so hey I gave it a go a few more times.The cake topper was just so blatantly done I can not return or recommend this location.I placed my order to-go and arrived a couple minutes after my estimated time of pick up. They were busy with a line so I figured I would head to the register to snag my food and then head on out. There were three people working, two at which were at the front and someone working the grill/fryer. Upon getting there I was not acknowledged but I was seen by BOTH front workers. So I patiently waited until they had to ring someone out then I would ask for my order. After not acknowledging me and ringing customers out - within five minutes of me being there a girl had walked in after me to pick up her order as well.After we both were discussing we thought this would be a faster option ‘yada, yada’ we chit chatted and waited some more.They had rang a few more customers out to the point you could not see the line from standing by the coffee/napkin station. They finally decided to ask what we were waiting for as we both said ‘pick ups.’ I said the name and she replied ‘oh yeah I know who that’s for.’ While mistakenly making my bagel wrong with cream cheese - I had to wait for it to be remade. Easy mistake - no big deal I thought. The lady was super polite and popped it on. So the other girl I had been chatting to was rang out and left at this point. I thought to myself okay, won’t be long - i’ll be up next. Bagel with butter - how hard and how long could it take?It wasn’t until they were basically through their line of customers with approximately two to three people left that I had decided to leave! I waited an extra total of over fifteen minutes for my to-go order which was completely wasteful of my time - I’m ashamed I even gave them multiple chances to continued to be treated in a repulsive manner.End. Of. Story.They need better service!

Sa
Review №66

Cheryl is the best worker there. It is fast and great food and service

Br
Review №67

OMG it is so amazing the vegetable cream cheese has the taste of heaven

Fi
Review №68

Everything from savory to sweet is delicious they just need to put more lox on my sandwich

Tr
Review №69

Best lox creamcheese bagels so so could be fresher

Ra
Review №70

Good bagels. Very good variety of cream cheese. Ambience is simple diner

Er
Review №71

Amazing bagels, hands down the best, very quick service and low prices. Their flavored cream cheese is insanely good.

Ha
Review №72

Fresh begals, efficient and friendly customer service! My favorite breakfast spot, love you Sheryl!

Jo
Review №73

Good food good time. Its always good in the neighborhood.

Ma
Review №74

Such nice people work there! Bagels are delicious!

Ge
Review №75

Go there often,always good,best bagels in town.

Pa
Review №76

Ive been coming here for years and everything is always great. Binghamton staple for sure.

Ch
Review №77

The food and the service are absolutely the best!

Da
Review №78

Cheap and they have pumpernickel! I really enjoy this place but some of the sweet cream cheeses are not great and I had a bad experience with the plain bagel but hasnt stop me from going.

Sc
Review №79

Awesome bagel selection. Awesome cream cheese selection. Good prices

Sh
Review №80

Always fresh bagels and friendly service.

St
Review №81

Love their breakfast sandwiches. Excellent hangover food! Brownies are to die for .

Li
Review №82

I love this place! All the employees are so sweet!

Ve
Review №83

Great, they have a dozen (15) bagels for 9.99

Ja
Review №84

Very good bagel. Above average coffee.

Ra
Review №85

This is definitely the best bagel place in Binghamton and the home fries are fantastic.

Ni
Review №86

I go here at least 2 times a week and im never not satisfied the staff is so friendly and my food always has that taste of love in it thanks

Li
Review №87

They have the best bagels in the area!

Da
Review №88

For quick service and amazing bagel and cream cheese combos, the Bagel Factory is a must!

Ni
Review №89

Great food, large variety of HOMEMADE cream cheese, fast and helpful service

Sa
Review №90

Super polite and delicious bagles. My new go-to place before work!

Eu
Review №91

Every one was very nice the food was great

Ra
Review №92

Great Beagles, Fresh Food and Fast service!

Tr
Review №93

Great local places awesome food

Mi
Review №94

Great bagels and awesome home fries

St
Review №95

Friendly nice staff. Need to be a bagel slicing machine!

Jo
Review №96

Great Bagels. Leave yourself time on the weekends.

Be
Review №97

Best bagels around and great, friendly staff.

Mi
Review №98

Great prices. Nice variety.

Mi
Review №99

Best bagel shop in town

ri
Review №100

The bagels were great but not the best in the world, dont get me wrong but they were amazing. The service was nice but a little arguing which I dont know if it was a regular thing but there was some snapping at each other.

Information
23 Photos
100 Comments
4.5 Rating
  • Address:9 Glenwood Ave, Binghamton, NY 13905, United States
  • Site:http://mybagelfactory.com/
  • Phone:+1 607-770-9083
Categories
  • Bagel shop
Working hours
  • Monday:6AM–3PM
  • Tuesday:6AM–3PM
  • Wednesday:6AM–3PM
  • Thursday:6AM–3PM
  • Friday:6AM–3PM
  • Saturday:7AM–3PM
  • Sunday:6AM–3PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • Takeout:Yes
  • Delivery:No
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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