A lot of my time was wasted. I needed a grinder pump and came here. First guy told me he had no idea about the item I needed and told me to come back on Monday to talk to their pro guy. I came back Monday after 2 days of not having to be able to use my water. Their pro guy told me he wouldnt (refused) to sell me a pump grinder cause I wasnt a licensed plumber even though I saw a few customers come in and buy things and appeared to be just a regular Joe. So I waited 2 days for nothing and they could not even tell me where to go to find a grinder pump. The reason behind this was because the guy didnt want to sell me the wrong grinder pump and it would cost me and it would have probably cost me 2 to 3k. Which is fine because the guy asked me questions about my plumbing and didnt want to sell the wrong one to me because I would not be able to return it. About 1-2 years ago I had to get my grinder pump replaced the day before Christmas and called Roto Rooter. Irr Supply Center was the place where Roto Rooter had gotten the grinder pump from. I had many issues with this grinder pump that only lasted 1.5 years for a 3k item. However, I had another plumber look at it and told me that Roto Rooter (guy was from the same company) installed the wrong size grinder pump and that it wouldnt last. So, my bad review is based upon that Irr Supply Center is willing to sell Roto Rooter the wrong grinder pump that only lasted me 1.5 years but they refused to sell me a replacement because I am not a licensed plumber? But, yet they sold the wrong grinder pump to Roto Rooter and it cost me over 3.5k the day before Christmas and it last less than 2 years. Well, I went to Harbor Freight and got a replacement grinder pump for $100 bucks and installed it myself and its been perfectly fine since. I will never go to this place and I will never deal with Roto Rooter.

Always extremely helpful, knowledgeable, and friendly staff. They bend over backwards to help local businesses. Fair prices and stand behind their products! Keep in mind Irr Supply is a wholesaler and does not sell to the general public. Some of the negative reviews may be from individuals and not necessarily professionals in a trade. This is not a big box consumer hardware store like Home Depot or Lowe’s.

First time ever visiting did not know what it was and it looked like there was a lot of good stuff that you can buy

Supplies for our plumbing and HVAC jobs are readily available and well informed employees to help

Rude and unhelpful. We were able to get the part we needed cheaper and faster through their competitor, VP Supply, who not only helped us but went out of their way to see if a comparable part was in stock would work for us instead of having to order what we needed.

Great service! Its nice to have a hardware store with very knowledgeable staff.

Sales girl very good knowledgeable about my questions on new shower and heating good job, good quality stuff

Great place to buy and hour plumbing and heating supplies

Pretty hard to post a positive review when they do not even answer their phone on a weekday at 11:23.

They did me right