I will be a Honda owner for life! Independence really delivers and keeps the greatness coming with service after the sale! Hands down my best car ownership experience in 20 years! Highly recommend!

Honestly find it horribly funny how rude the staff is here and how greedy they are. Also, if you have $6000 to put down on a NEW vehicle, you will be told NO if you cannot offer them a trade in. Cant even just buy my kid a new car. They only allowed me to look at used inventory. Good luck with your business. Hopefully, you clean house and hire people that have better interest in their client and your compnany.

1st let me say I waited 20 or more mins before someone even came to me and my husband to ask us what we were looking for, 2nd I was trading a Nissan Titan for a Honda CR-V.. nice car but the car they were trying to sell me wasn’t even on the lot and was not the color I was looking for, when it came to numbers they were trying to tell us my vehicle was in an accident, which it never was. I was willing to try to work with them but they were not will to come down 40.00 dollars to meet me half way. Rick can keep his business I’ll go go to another dealership to find the car I want.

Absolutely had the worst experience with the service department. Called on a Thursday regarding my cars issue asked if I could have it towed that evening they would work it in on Friday. No call Friday, stopped in Friday after work they said they would get it in Saturday it was urgent I needed my car and no loaner. Again no call Saturday. They were Closed Monday for the Holiday. Called first thing Tuesday was told it was next to go in. Again after lunch I called and someone was to call me back, they didn’t. I stopped in that evening and there were two gentleman at the desk and were very disrespectful to me in regards to my car and what could be wrong, along with telling me they didn’t have a technician to look at it. So what were they doing behind the desk??? So I told them I would have it towed elsewhere and they talked down every other Honda dealership in this area along with other places as if they were the best. Well Wednesday morning came still no call after voicemails left regarding my car and a tow truck coming. When I finally got a call they told me my battery was completely dead and they couldn’t look at it at all now until it was a full charge. I asked them to push it out of their garage and I would go elsewhere. The receptionist was very nice and understanding to my concerns trying to get the techs to look at my car. They also told me it wasn’t their issue I didn’t have a loaner. I also purchased my car from them 5 years ago and was told I would get a loaner anytime my car was at their shop. I have never gotten that experience the few times I used them. They were very disrespectful and full of bull****!

Pretty shady. My first clue should have been when they inflated the MSRP on a quote I asked for. Do they not know people can get that online? So big day I contact them about purchasing. I get the classic this is the last one and how theres a shortage of these - no other dealers seem to have a shortage of them, been getting a lot of offers. Then the double dip kicker we wont sell it to you unless you have a trade in - because you know we have to make even more off you by selling your used car after inflating the price of your new one.

Great staff. No push to sell. Will answer all questions. See Gary in sales. Jake in finance will help. Will recommend them to friends, family.

I can’t thank Ric enough for working with me over the last few months to get me into the perfect car. He made the entire process for a first time car owner extremely smooth, understandable, and relaxed. In under 5 hours, I was able to find a car I loved and drive off the lot. I’m so in love with this vehicle and am even more satisfied with how the entire process went.

I have to say this is one of the best experiences that I have ever had with a car dealership. They were very understanding and very helpful without being ridiculously overbearing. Thank you Mark for a great car. We love it. For anyone reading this and you need a new car go see these guys. They will take care of you.

My 2017 Odysse leaking fluid during our trip sending kid to college in Pittsburg. Towed to this dealership to check and continued trip by renting car. Apparently this dealership is short of manpower in busy summer season. My vehicle stayed in shop for whole day w/o technican checking it. We back Saturday morning (selected this dealer mainly because it open Saturday). Thanks service advisor Nick Rinehimer to be a life saver, he checked my vehicle and fixed the overflowing transmission fluid issue before shop closing at noon. We can finally drive our car back to Boston. Thank you Nick for going extra mile to help customer.

I purchased a 2011 Jeep Liberty through salesman Isiah in February and he was beyond helpful and patient. I made the drive down from central NY and he was helpful throughout the whole process. If you’re considering purchasing a car from this dealership, Isiah is the one to go to, 10/10 recommend!!!

Good place to shop if they had cars

Really pleased with the service and ease of the transaction. All staff were very friendly, laid back and welcoming, which is a sharp contrast to other dealerships I have worked with and visited. I would recommend this dealer over any other Honda dealers in the local area based off of the support I received here. I received everything I needed - nothing more, nothing less. Thank you!

If you want a good car come here. Go see a named Gray Miller is was very helpful and got me in a new Honda CRV . I love the it!!! Real great price also. Thanks again Gray!!

Very pleasant service people. I trust them with my vehicle.

I’ve NEVER had such wonderful service from a Honda service department and we have lived all over the US and only purchase Hondas. I spoke to the service manager about what I thought was a lack of communication regarding an ordered part and he literally picked up my vehicle on a day that worked to me, from MY HOUSE and brought it back after it was installed that afternoon. Fortunately he lives close to me but I consider this serious above and beyond care. This was our first dealing with this service department and after this occasion, they’ll be the only service center we’ll use.

Bad experience. The greeter went karen on me over a seat. It was customer seating, and the entire showroom was empty at the time, with every customer seat open. He told me to move bcause a customer would be coming back to that particular seat. I was only sitting for a moment while the sales girl was getting keys, and it was the nearest seat to the door leading out to the test drive. Trying to disarm with some humor, I said well, there aint nobody sitting here now. But he would not let it go. He was intent on showing me he was in charge. I finally lost patience and got up. I said some things, but all with a smile, and not intended to incite anyone. As I was walking out to the test drive, a manager came out and unloaded way beyond what was necessary, and even saying something about we wont sell you any vehicles. I tossed him the keys to the test drive, and left. Not sure if it is the scarcity of vehicles, or that they are the only Honda dealership within a pretty wide area. Either way, Ill have to go elsewhere.

Really helped get an affordable car for daughter and granddaughters.

Highly recommend Independence Honda Bloomsburg. Josh and Mark helped make getting a car easy. I would recommend them to any of my friends or family with the knowledge they would be getting honest, reliable costumer service.

Thank you guys so much! You have amazing service and everyone is so friendly and efficient! Big difference for me coming from Ford to honda! And thank you to Matt for the service on my car! This is first honda and I have never been more satisfied with a car and car company. Thank you!

Great People to work with, Awesome Staff, and Josh is Great too!!!

Just like any other dealership buyers beware.

I’ve been loyal to this dealership since college. Both my husband and I have had Honda’s and they have always been very reliable and dependable. I’ve never felt pressured when leasing/buying, as they take the time to know your needs and are very respectful of your lifestyle. Great customer service, good people to do business with.

Great customer service. Ask for Josh George if your in the market for a Honda. I absolutely love my Crv.

Out of any dealership Ive ever dealt with, this one has got to be the best! Josh and Neil at Independence were wonderful! Super helpful, patient, and very kind. I would recommend anybody to go here for a car!

I bought a 2021 honda crv I am so disappointed in it I didnt realize it didnt have the remote tailgate which I need because I am disabled I wish that the salesman would of pointed that out to me I really would of appreciated it u cant remember everything to ask I wish there was a way to return it nget one with it

They play games. Dont waste your time here

Went the extra mile to get me into exactly what I wanted at the lowest rate possible. 10/10 recommend!

Had an easy time at this dealership, especially considering we left all the necessary paperwork at home. Nabil was very tolerant throughout the whole experience and helped us through. We got a great selling price as well.

Purchased a Honda SUV from them in 2019, purchase process was simple and pleasant. The service department is quick to respond to requests and has a nice comfortable waiting area.

Service was fine but salesmen working at their desks were not wearing masks as well as the woman in the parts department.

Ive Purchased cars here before there a typical car dealer you have to watch yourself try not to get ripped off. I know they need to make money to keep the lights on and pay their employees unfortunately most car dealers want every dollar they can get Out of you. Some profit isnt good enough. Good Service department never had an issue there. I was looking at a Honda HRV until I realize that they were assembled in Mexico with an Indonesian transmission decided not to go that route. I watched a couple videos on YouTube with this mechanic from Texas called Scotty 52 years in the business he recommended not to go with this car and I agree not gonna take a chance.

Always professional and curtious. My only problem is when I bought the car in 2013 I was told I would have access to a loaner for services and repairs. I have never been provided with a loaner and must rent a car from a nearby rental shop. I am told every time that they are already out or that one is out and another is in the shop for repairs. Supposedly they only have 2 loaners for this size establishment. Very poor planning on their part. Due to this I will probably not use this dealership to buy a new vehicle again. Its too much of a hassle and gets expensive. Otherwise no complaints.

Good place to get a new ride......

Good experience purchasing used vehicle from out of state. Jacob was on top of everything and made it easy. Would come back again if needing a vehicle.UPDATE: After less than 1,000 miles the Honda Ridgeline that I purchased had a $600 repair needed just outside of the 36,000 mile warranty. The dealership would not help, and Honda stepped in providing only a $300 gift card in lieu of covering this system that is supposed to be part of the DRIVETRAIN and EMISSIONS warranties. Wish I had bought a Tacoma!

I called about a headlight assembly for a 2004 Honda CRV driver side the guy quoted me $380 I said buddy something wrong I just season 1 online for 37 bucks the most expensive one was $80 or where theyre not OEM prices om prices are not itll get exact same job way overpriced way overpriced

Excellent customer service; they are very thorough and very friendly here. Amenities are provided while you wait - the time passed quickly. I would definitely recommend Independence Honda to anyone who cares about their car.

Leased a Honda Accord from these guys. It took some work (as car buying usually does) but they worked with me and got down to a reasonable price. Love my Honda!

I had my CRV in today to get it inspected and tire rotated. Service was great. Only took one hour. I needed to sit on a chair in a bay because the weather was inclement and I needed to wait for the vehicle. So under the circumstances with covid 19, I was very pleased.

Excellent customer service!

Independence Honda met all my satisfactory needs. It only took me a few hours, and I was on my way out the door with a brand new 2017 Honda Civic which by the way is amazing! Independence Honda is there to work with you and for you, not against you. Awesome customer service and highly recommended to anyone looking for a new car purchase. Thank you independence Honda!

When we purchased our honda from independence Honda we were promised that service would be quick and convenient and that we would get a loaner vehicle whenever we has to drop our car off for service we have never and I mean Never been able to get a loaner car they always tell us they dont have one available even when we have made appointments almost 2weeks in advance Im fact they told us they only have a total of three loaner cars for the whole dealership which is ridiculous for a dealership to only have 3 loaners its hard to get an appointment even just to wait for the car I checked with motorworld Honda in Wilkes Barre who we didnt even buy the car from and they said they could get us in for a same day appointment and to top it off motorworld Honda even ofgave us a loaner vehicle..!independence Honda was big on promises but doesnt follow through.. That lack integrity we will choose a different dealer toforour next purchase

I couldnt be happier with my experience at this dealership. I purchased a 16 Accord coupe, and they made it one of the smoothest transactions I have ever had. If your thinking about buying a Honda give this place a shot, you wont be disappointed. Oh, and ask for Neil, hes one of the best car salesman I have ever encountered.

Great service! Great people! I will buy my next Honda here because of their great service!

Fair deals, knowledgeable automotive technicians and every vehicle is checked and repaired as needed prior to sale

An absolutely great experience with everyone involved and I cannot say enough about my sales person Gary Miller very professional we have known each other for over 30 years a great guy thank you Indenpendence Honda

Generally a pretty good dealership. Worked with us on the price and had the car ready along with all the paperwork before we arrived. It was probably the fastest car purchase process weve gone through. Once we arrived at the dealership, we simply signed the regular paperwork and were on our way in less than an hour. Everything went pretty smoothly overall.Oddly enough, they forgot to place an inspection sticker on the vehicle. We didnt notice until after we left and there was nobody there who could perform the inspection until the next day - meaning we had to drive back about 45 minutes just to get 2 stickers installed. At least they refilled the gas tank when we brought it back down.They also placed the dealer decal and license plate cover on the car despite us asking multiple times not to. It was also a dealer trade made specifically for us, so it clearly wasnt communicated to whoever prepared the car for purchase. When asked if they could take it off, the person who would do it wasnt there either. I ended up carefully taking off the decal and removed the license plate cover after we got home.Had it not been for those rather annoying frustrations, I would have given a better rating. They were pretty close to being a no-hassle dealership for us but they still had some issues.Either way, theyre still significantly better than other dealerships like Motorworld and the entire experience was decent.

So excited to have my new CRV! A huge thank you to Gary and Josh for all of their help. This is the first time that Ive EVER purchased a new vehicle without feeling pressured! They gladly beat the quotes from the other Honda Dealership from up over the hill without having to build a 3 million dollar car wash! Independence has gained a loyal customer in me!

One of the nicer service department waiting areas. Comfortable spacious waiting area, complementary Keurig!

Checked online for what’s in stock. Called in to confirm. Couple mishaps with phone connection. Josh, sales manager, makes the effort to get a hold of me. Promising move. Explained we are looking to see in person how the mocha interior in an odyssey looked and how it compared to the beige interior. Explained we will get in when I wrangle the kids to check it out. Notified by text that we’re on our way. Arrived. Josh couldn’t make it out and got a sales person. Not only did they not have an odyssey with mocha interior, they didn’t have a beige interior either!! Only gray! Just outright misinformation from the sales manager to what?? Get us in the door? Literally wrangled two toddlers and wife for this and drove twice the distance instead of a closer dealer for nothing. Expectations too high? Do I have to further lower expectations of negative dealership stereotypes? I have little hope for this dealer if that was the sales manager.

Be aware this dealer will drill holes into your new car for a front license plate mount which is not required in Pennsylvania. The only reason they do this is to install a dealer advertising plate. The way this is installed if left on the car will scratch the paint. They also will skip the new car detailing offering a IOU for later. That is fine if you would live close. I live 100 miles away.

Steve Tucker was a personable, patient and an all around pleasure to work with. I ended up purchasing a vehicle and would highly recommend that you head over and ask for Steve.

Nice place, friendly service no pressure on upcoming work needed for your vehicle

Awesome and no stress from workers they just informed you and answer all question.

Fantastic dealership. Great deals Honest sales staff. GREAT PRODUCT. What else could you ask for?

I had a 10 am appointment for my Hondas inspection. When I arrived an employee greeted me and made copies of my insurance and registration ards. She the placed them very neatly into a holder and returned them to me. She invited me to relax in the waiting area and said she would call me when they were done. Free Kurig coffee was available. However, there was no cream. I asked a secretary if they had any and she responded immediately, refilling the creamer container. I sat and dead my email, enjoying my coffee. My car was finished by the time I emptied my up. The woman at the desk came to get me and reviewed the results of my inspection. I took my paperwork to the desk to pay and was told there was no charge. I was very surprised and asked why. They said it was because I had purchased my car there. I have purchased two Hondas from them and have been very pleased with both. My next car will be one of their Hondas.

Wonderful. Very professional staff. Car was taken in within a few minutes of my arrival. Love it.

Took my car in to get detailed. Said it would be 89.99, then they charged me over $500. They pressure washed the inside without knowing the battery is in the back. They ruined my car, wouldnt start. Destroyed it. They kept it for a week to dry out. There were maggots and it stunk. They told me they soaked the control module but they are hoping it dries out. They are fighting saying that I cant prove that I drove my car in and now I cant drive it out. Not their problem. I need to buy a new car. They are the worst

All went well although a bit slow.

The service department was actually a great experience. The manager was great the mechanic that brought my car out was very nice. I highly recomend this place.

I have gone here for service before and was always satisfied, however this time they could not find my problem. It appeared to be be simple to me as at first it started with a dirty battery cable at home which I disconnected and cleaned, when I reconnected it there is to be a code for the Radio, I had it but the radio never prompted me to enter the code. I made a quick stop at the dealer and a teck/mechanic tried to push the code but that didnt happen so I was told to make a appointment which I did. Today was the appointment date and after approximately one hour and several minutes I was told I was told I would have to come back after the dealer contacts Corporate Honda for instructions. I hope this is resolved soon as this simple home maintenance task of cleaning the battery cables is a normal routine in maintaining my vehicle. Honda Service Has Been Great in the Past.

One star is to much. My daughter bought a CRV on December 4th. Short time later she noticed condensation in the headlights. While the dealership tried to resolve the problem Honda refused to accept responsibility to repair defect. Honda does not stand behind its product. While only owning for less then 3 months she is looking to get rid of the car. Find a brand/dealership that stands behind its product.

You workers was so pleasent. And helped me out. With my battery cable.

Great service we love our car

WE HAVENT ACTUALLY BEEN TO THIS DEALERSHIP YET, BUT, MY PARENTS BOUGHT THEIR HONDA ACCORD THERE & THIS IS WHERE THEY ALWAYS GET IT REPAIRED & MAINTAINED.

Needed a product recalled done on the car. Great service.

Great fast service. Comfortable waiting area.

I never had a bad visit. Everyone pleasant and helpful.

Great staff all around great service.

Good service some great employees some others are not great.

I live in Williamsport but have driven to Independence three times to purchase three cars. Each time I saved over ONE THOUSAND DOLLARS over crooked Fairfield Honda!

Love my car and the staff is very knowledgeable, service is also quick

We went to look at and test drive a honda civic si. At first we were told they didnt have any we could test drive because the 2 they had were sold and waiting for the owners to pick them up. Then all of a sudden the salesmen comes out tells us we can test drive the civic si 2 door coupe they had sold because the owner wouldnt be there for another month to pick it up. My husband test drove the car and I looked at the odometer reading it had 113 miles on it when he got in it. If I would be the person who bought this car with 5 miles on it and had to wait to pick it up as it was a custom order I would be even more upset that the dealership was allowing other to test drive it without my permission as I am the owner awaiting delivery. (Side note yes I was irritated my husband even test drove the car.)

Great, very friendly atmosphere and service was done early.

They were so nice

Good service communications when car is undergoing maintenance.

Great place to buy. Very friendly sales staff and grrat selection and prives!

Great sales people, very helpful and friendly.

Very good staff, did a good job on my car.

What a great place to take your car for service! As an owner of an Acura MDX I was super frustrated with the lack of care /service at Motorworld Acura ..so I called Independence to see if they could help me out with my vehicle check engine light. After a little research to see if we could match up the codes and the parts according to the diagnostics these guys went over and above what I asked. I was soooo happy to find honest service at a dealership. They may not be able to do everything for Acura cars but they were more service oriented, helpful and friendly than the actual ACURA DEALER IN THE AREA! ladies, if you need help with your Honda or Acura these guys are awesome. I would not hesitate to try them. Even the girl in the parts department was awesome and helpful.I was 25 miles out of Area ..but it was worth it.

Walked in at ten am with only are car as a trade and a few hours later we walked out with a 2017 CRV. They gave us top dollar on our trade and treated us very very well our hats off to Stephen and also Jason. Thank you guys from our whole family. Jim Coleman/ Leon Domanski

Friendly employees. Great service!

Great customer service.

Saved me lots of money on repairs and service.

Bought 2 vehicles there,great service

Great service. No hidden tactics

Was visiting from out of town and had an issue with my AC- they sold me the right part & now I have AC in my car again.

Voicemail, Voicemail, Voicemail and no return call, if you do get through to service and speak with Donna your in luck, she seems to care about customer service !

Great sales staff.

They always seem to find something that is wrong with vehicle so you have extra charge not only what you made appointment for

Cheap people doing cheating with the customers.

Their prices for pre-owned/used vehicles are ridiculously high.

Great job dudski !!

Good work for the price... $$$$

Good

Great service

Great dealer

Friendly

Awesome as always

Beautiful job

Great communications