We have been using Penn Tech for years, the only company we could find that even knew what radiant heat (in the ceiling) was. Butch, Darla, and Mike have been the best. We wouldnt call anyone else.
I have never worked with a company as friendly and efficient as I have had the pleasure with Penn Tech. From start to finish they were here for us including supplying us with a mobile unit until ours was fixed. This company is without a doubt the best in every way including price. I would recommend them to anyone I know. Thanks Penn Tech for being so caring!
Penn Tech has gone above and beyond. Matt came out and explained everything to us he is very friendly and compassionate and understanding. our AC unit was leaking R22 and froze Matt understood that this is an emergency and He took the paperwork immediately back to Darla. She is very understanding and caring, she also went above and beyond. I am very impressed with this company they are truly the best company that I have worked with. I highly recommend Penntech to my friends and family.
Very professional and knowledgeable Techs. James did a great job!
I called PennTech late in the day with our air conditioner out, they were able to respond the same day to come check it out. Our technician Matt gave us a 30 minutes time frame when he would arrive, and then updated when he was on the way. Once he arrived he was very nice, walked through everything he was checking and every step he was completing. He also was very nice to my children that followed him around like puppies everywhere he went. At each point he asked if I had any questions and answered them thoroughly. Once he had completed the repair, he offered to show me anything else I had questions about regarding the system. At no time did he try to upsell me or suggest any other repairs besides what was needed to fix the issue. It was a great experience throughout the whole process from beginning to end!
Garrett was very knowledgeable about solar products and all of the options that PennTech can provide. He was friendly and on time. I would highly recommend PennTech.
Great technicians, great company. will definitely use them again
AMAZING!! --Professional and expert service! They really care about their customers and always go above and beyond! Couldnt be happier with this company!!
We had to get our water heater replaced and from the first point of contact with Darla to the technician performing the repair was a 1 day process. They are very professional and nice, very responsive and happy to answer any questions you may have. The technician Matt was also very professional and knowledgeable. I would highly recommend this company to anyone!
Highly recommend! Affordable, reliable, honest, diligent, and excellent customer service!
Last fall, they installed quickly, and without issue, a new 50 gallon water heater. Has been working flawlessly since.A few days ago, I had a seasonal maintenance done on the furnace. Again, good work and quickly done.I can fully recommend them for all HVAC and water heater services
We had a home built and used Penntech to install a whole house generator. They worked seamlessly with our builder to ensure the generator was up and ready for duty when we arrived. After we arrived the technician explained how everything works. I would say that Penntech is a top notch company and would recommend them to everyone.
Excellent service. The customer service with this company is impeccable! We had an issue with our HVAC/Furnace not heating the home. During the first work order visit, the tech found several issue that could not be repaired that day without authorization. However, he fixed what he could, so that we would not be left without heat (that was extremely thoughtful). Within a matter of just a few short days, this company managed to get authorization from our rental agency (owner) to replace our entire HVAC system and water heater! The techs came out bright and early in the morning, removed the old, installed the new, and the tech were very respectful of our home and efficient with their work. We are extremely happy with the service!
Very professional, responsive and kept their word. They did great work and was onetime. They also had competitive pricing.
My furnace went out on the coldest night of the year. Wind chills -10 etc. The tech arrived within two hours. Very professional and had my unit running by 11:30 AM..Highly recommend.
We have had excellent service from this company. I feel you can trust them. A company that makes quality of customer service the priority. We will turn to them for all of our heating and cooling needs.
Penntech is wonderful! They respond quicky and are si helpful! I would highly recommend them!
They were on time and did great job on service work on my furnace. Very friendly and courteous. Thank you.
Woke up on a Sunday morning with no heat. Checked the thermostat and breaker and was unable to find a issue. Texted a picture of the control panel to PennTech and within 20 minutes received a response that they would check to see if a technician was available. Received a call from Matt within an hour and scheduled a time. Matt was very professional, utilized safety protocol wearing a mask due. Within 10 minutes he had isolated the problem and was able to repair it within 30 minutes. I was quite impressed that on a Sunday we were able to have a technician come out and in the time frame. PennTech installed the HVAC unit a few years ago and I set up regular preventive maintenance with them. They are always responsive and professional. I find their charges to be very reasonable as well. Highly recommend Darla at PennTech.
Have been using them for 4 years or so. A particular tech Mike has always been great. Explains answers to any of my questions, is professional, and gets the job done efficiently.
Worked around my crazy work schedule and had someone to help the same day even though it was after hours. Butch was very willing to answer all of my questions as well as kind. I appreciate them and will definitely use them in the future!
We live in a rental property managed by Main Street Renewal. This company was sent out to work on our A/C last summer and did an excellent job. We had an issue over the weekend with our furnace and they came out this morning. The tech was super friendly and very thorough. When we own our new home we will be using them as well. They do great work and are great at communicating with their clients.
Matt and Eli showed up when they said they would. Professional, quick, and answered all my stupid questions with patience! Did a great job and would definitely recommend!! Thanks guys!
Technician was very knowledgeable shut up at the expected time. He knew exactly what he was doing that was very refreshing and put me at ease right away. Highly recommend this company they actually care about their customers.
Great worker. Straight to the point and double checked everything just to make sure everything was working right. I learned a lot of very helpful tips also. Thanks so much!
Our service tech was absolutely professional, efficient, and clear in his communication. He did the best he could for us, and worked within our budget. We are extremely grateful and would use PennTech again for any service needs.
The technician arrived exactly when he said, performed all the tasks that I requested, and left the place looking better than when he got there. I would suggest this company and the technician Mat Haake to anybody experiencing air-conditioning issues
Darla is great with scheduling and communication, Mike is great with his skills and knowledge. These people are after your trust, not your money. Highly recommended.
I will definitely use this company again! Service was prompt and courteous.
Matt was AWESOME! His customer service was great, and he explained all the work he completed. I wish more people were as courteous. He us an asset to your company!!!
Darla and Butch and Thomas were all very hard working professionals that did an excellent job. Kind customer service and they treat their clients with integrity. They are honest hard working people that know the field they are in and they listen to what your are telling them. I would recommend this company above the rest every time and will remember them in the future for any HVAC service.
PennTech is easy to work with and things get done right the first time. Mat (the tech) explains what he’s doing and asks if I have any questions.
Great to work with quick, efficient, considerate and very knowledgeable folks. Would recommend 🥇
They are very punctual and work with you to find the best time to come out. Would definitely recommend!
Great people to work with! They truly care about their customers.
PennTech is very responsive to customers and they stand behind their work.
Darla and her husband came up when I searched for the best hvac company in Kansas City. They were all of the 5 stars. They even worked on Sunday during the 100 degree summer. the other guys that came out, looked at my old hvac didnt spend 5 min. They said nope needed a new one for 6,000 or more, but the ones they wanted to sell me were less efficient and cost 4,000 more with 25% less efficiency. When Nutech turned on the unit, it started right up. he spent over an hour finding a 75 dollar part, they had said was dead, but Butch said it want be fine for a while although It was on 12 yrs. I had invalid in the house and no money. It lasted two more years. Leaving me time to save money for buying a Franklin from of course no one else would I want to buy from. The was the same as the hvacs in 2000 efficiency. 15 years later, Now I have the best hvac available for what they wanted for less than my Amana in 2000. My winter this year cost 33% less. It also ran down to under 10 degree outside. Every heater guy who made a offer . was asking 50% over the price. and on top of that Darla gives a lifetime of 20 years parts and labor if you service every year with them. They are very busy then at the changes of season. You will be glad you dont get a guy that over charges .
Great to come out the same day you call. Everyone is very friendly and the workers are very punctual and polite.
SO friendly, knowledgeable, and will not try to sell you anything you dont need. I highly recommend this company!!!
Mike was great; got the problem solved fast and was a pleasure to have in our home.
Penn Tech has been very prompt in responding to my needs. PennTech is reasonably priced; their workers are courteous, professional, and respectful to your property. I highly recommend them for HVAC and electrical work.
Thanks to Matt and Butch at Penn Tech, I have a working furnace again. I called at 11 in the morning and they were there until after 7:00 making sure that the underlying problems were fixed. They didnt leave until they were sure everything was working like it should. Very friendly people and great prices. I dont have enough good things to say about Penn Tech!
The company failed to install a furnace connection properly and we had a leak on Saturday morning. In our opinion they should of came out first thing Saturday morning, but failed to do so. This created a lot of grief for us of wondering what to do. However, they did do good about correcting the problem later.
Excellent service and very reasonable price
Are you tired of big box, non-personal, slow to respond service on your furnace and air conditioning units? Big, not better.PennTech is your answer. Here you will find a well run professional service team dedicated to putting you first. And very reasonably priced.We received a text that our technician was on the way to our seasonal service and when the work was complete.We live in a busy and hectic world, allow PennTech to help you to keep moving.
With some companies the quality of work and service goes down after years of being a client. Not with PennTech!!!! Year after year we continue to get the best in service and customer satisfaction!!! From scheduling to maintenance to repairs, we will always choose PennTech!
PennTech serviced my AC this summer and has my house cooler and more comfortable than its been in a couple of years. Professional service with excellent work.
Matt was great!
They wereVery easy to deal with, they were honest and fair and told us exactly the problem and what they needed to do and fix it. Will definitely go to again for all of our hvac needs.
As an independent insurance agent, I have referred PennTech to my clients for simple and complex applications. Each time my client has reported back that management and technician interactions were helpful and timely. Additionally, I have enjoyed the same expert service and experience personally. Thank you PennTech
Easy to work with and schedule. Service techs are patient and personable and do go work.
Great service. Called on a Saturday, and they had someone here within the hour! I dont think I could ask for a better deal!
For reliable service at an affordable price I always refer my clients to PennTech. The do what they say, and say what they do. No hidden surprises, just good quality work. I will continue to recommend PennTech for residential or commercial HVAC work.
We will call the company when we need them again.
Very prompt and professional. A pleasure to do business with.