John was very friendly, and helpful. He stopped his meeting to show me available units. Nice, clean facility. Honored online price, first month free.
Storage space was clean. Applying for space was easy and all online. Never had to even see a person.Only reasons for 4/5. I was expecting a standard locks and bought one. They used cylinder locks and i dont recall having a choice to buy one. It was just automatically charged and waiting (which was handy but like to be warned) also didnt need 2 locks as supplied.Other reason was although there are very few outside units; there was no gate. Anyone can go back there. If you are trying to find your unit outside make sure its light out. The numbers are very small and above the doors. I ended up going the next day and it was fine once I could see the plaques.
Facility is super clean. Ease of renting a unit online was amazing. Booked online, showed up next day, lock was inside ready for use. Loaded some things up to store until we purchase house in the next year. Very secure with double entry. Loved that rolling carts were available to use. Grateful this Extra Space is right down the road to unload some of our storage from our temporary condo. Highly recommend!
Rented a storage unit today. Extra space was very pleasant to talk to on the phone.John was very patient with the questions i had . The storage units and building is very nice. I will definitely tell more people about these storage units.
I was greeted by the manager (Jon Little). The manager was very helpful with information I asked him about. He showed me my storage unit and took the time with me for questions and answers in a professional manner.My experience was very pleasant. I feel that this will be a safe and secure location to store item. The facility was very clean. I would recommend this location to everyone that I know.Good job Jon Little 👏 👍
Couldnt say enough good things about this place or Zach, who helped us out. The facility is brand new, very nice and clean and probably my favorite part, its air conditioned! The web rates are fantastic and they are running a special where you get your first month free! We got a 10x8 originally, but it ended up being too small (we rented it online without seeing it first), but Zach was awesome and showed us our other options and let us switch to a 10x10, which ended up being perfect for what we needed. This is definitely the place to go for all your storage needs!
I tried earlier to post a comment dont think it went through. I want to thank your Manager John for such a pleasant experience at your facility. He made it simple and efficient and was very kind. I would rent a space again in the future and recommend your storage to everyone. Thanks again.
Could use some odor absorbers inside (I had to buy a few for my unit so the smell wouldnt absorb into my items....) and a few more rolling carts...( I bring my own each time because usually they only have 4 and they are all taken and I dont have time to wait around for some.)On the bright side, the price is better than other places near Lees Summit. And I know my items are safe in there with security cameras and climate control and the special lock we are required to use.
Did an excellent job getting me into a unit at the blue springs location that I needed so I could keep all my stuff stored and it would be a perfect size for everything! Thank you so much Greg!
I got a storage unit over the phone. First month is free! Jon was very helpful with providing me with different options and it was within my price range! Thanks Jon!
John made this experience so awesome and easy and quick I really can’t recommend this place enough! Very helpful staff and everything so understandable for a senior citizen lol!
I just moved into town and needed stoarage very fast and for a very reasonable price.. Not only were Jessica and Zachary very professional, they were very compliant and fast. They also threw in an extra lock they had for free! Incredible customer service, I am extremely satisfied and very thankful for this!
Very friendly staff. We rented online, was very easy. Very clean facility and safe. All doors are coded to get in. Would definitely recommend
Very friendly staff. When I tried reserving online, there was a computer glitch. I called the number and spoke with a representative who took my information, and had the local manager call me. We were able to get things taken care of in a matter of minutes. I would definitely recommend them.
My experience can only be based on customer service, since Ive literally just moved my things to storage here. JON thank you for making my move in process perfect! Such a nice, climate control storage facility.
The facility is clean and well lit. Great security. The rental process was simple and painless with great rates on a huge unit. The staff was super friendly as well. I definitely recommend it!
Guys! I could rent a unit ONLINE, it was EASY and FAST. I drove straight to the unit & it was ready for me! When I talked to the employee, Jon about needing a bigger unit. He explained to me that my unit actually had multiple doors and walked up to show me! It turned out to be perfect! Thanks again!
Great service, great units. I would recommend to all who need a great storage space.
Received ERROR message, call location directly and spoken with Jon who was able to help me. Quick and fast service!!!
I was able to complete my rental over the phone while on my break at work. The process was fast and simple, and every effort was made to assist me in making the right choices for my storage needs. Highly recommend!
The place is gorgeous and huge.I like my storage unit in a temperature controlled unit. Its close to my house... convenient. Thanks
The employees are a pleasure to deal with. The facility is always clean. The other customers have been courteous. I have rented other places and this has been the best.
I have been renting here a few months and I am very pleased with my experience so far. Everyone has been extremely helpful and kind.
Best storage place ever!!!! Super clean super comfortable and trust me I’ve been storing my house stuff for almost 2 years after we sold our house, yes per pandemic.......at Storage Mart which was old dirty and VERY EXPENSIVE!Extra Space is the new rock star of the storage world and very fair on price!Bryan.
So far pretty good, Ive only been here a week. Nice clean place, seems to be secure and the elevators work well.
Quick and EASY process.... YOU CAN DO EVERYTHING CONTACTLESS... Facility’s are nice and easy to access. I w had to change my review upon move-out! My storage unit was filled with spiders…. i mean they are everywhere .Once i made it to my destination the spiders followed. Very disappointing.
We shopped around to find a clean, organized and easily accessible storage facility. This one fits the bill and is worth the drive if not conveniently located in your area.
John and Dave we’re extremely helpful. They outlined all the options and even helped pick a unit close to the elevator for easy access. The facility is clean, easy to get to and hassle free. I would highly recommend them for your storage needs.
I received excellent service from themanager. I lost my keys before I ever used the unit I rented.I went back and he drilled out the lock and gave a new lock and gave a new lock free.The facility is clean bright. I highly recommend them
Jon was very helpful and had my rental unit set up quickly. He answered all my questions and was very patient.
Shirt and straight to the point. Can hold conversation. Answered all my questions. Very polite. New exactly the size of unit I needed. Thank you.
Jon Little hooked me up with a space that’s perfect our needs.Great storage place and great customer service here.
John was great to work with! They made it so I could get my unit over the phone to speed up my day. That was very helpful, definitely recommend extra space. Super clean and friendly!
From contacting the call center to talking to the on-site manager, everyone was very polite and helpful. They walk you through the process and explain everything thoroughly. Haven’t been inside the facility yet but it’s brand new so I am thinking it’s nice.
Loved how easy it was to set up everything online and once I was done I was able to go right to my storage unit with no contact with other people as soon as my set up was completed. Love the complimentary lock that was left for me in my storage unit. The building was very clean and well lit in the inside. All I needed was a little “extra space” in my home and this was perfect for me and the commute to the facility is so close, my things are there when I need it!
Super easy to set up only took 10 mins, friendly staff. They showed me a couple units so I could decide what size I needed.Edit~ I have had the storage unit for a few months now it was a great price at 264 for a 10×30 but that wont last long just got a letter stating Sept. Our monthly payment will be 80 bucks higher. Probably my bad for not really reading through the contracts completely so just a heads up. Went from 264 to 344.
Renting out a space here was super easy. Jon is super friendly and helpful. 10/10 would recommend this location !!!!!
John helped me out on my storage unit & he was very knowledgeable & very helpful.
Jon is always professional and informative. Have 2 units now due to his service. Facilities are GOOD! Definitely recommended if youre in need.
Jon was pleasant from the moment I walked through the door. I rented a 10x15 unit and was in and out in no time. The unit was clean and well lit.
Amazingly clean! Friendly staff! Both people I worked with were named John and both were professional. I had heard horror stories about storage rentals and was wary going into the process. Thankfully, my experience was so much better than expected. We will definitely use ExtraStorage again if the need arises.
Service was great!! I was able to complete my lease over the phone, which was easy and stress free!
Everyone was very friendly and professional. I would recommend this anyone looking for storage.
Clean . Great customer service. Safe . Secure . Easy access!
Did everything by phone! Very satisfied! Was very easy and the worker that helped me made every step clear! Definitely recommend!
It was so easy to sign and get in the air where it’s climate controlled. The staff helped me greatly.. reasonably priced and good service..
Affordable. Guy was kool he walked me up to my unit and showed me how.to used my lock.
Leasing online was super quick and so convenient! Very easy to complete and user friendly! Jon was very nice and answered all our questions! Definitely recommend!!
Derek was awesome in helping me get everything set up! The facility is clean and lots of lighting. I would definitely recommend too anyone looking for extra storage!
Derek was very helpful with setting up our new storage space. We were very impressed with the sizes offered in the storage units, the easy access to the entry, the unit lock, etc.
This is my second time using this company and have never had any issues with them and acutally Derek at the blue springs location went above and beyond to help me and to accommodate my needs thank you
Huge space, climate controlled, very clean. The assistant was helpful as well. Would use again for sure.
The staff is awesome and very helpful,they even helped us locate a nice hotel, we was so tired,they go out of their way to make sure that you know what ur doing. Diffently would tell people to come here,n they arent hard to talk to,n willing to work with you.
No hassle Process,Simple like you always prefer a transaction to be. And Pleasant,well informed personnel.
John has been extremely helpful through the whole process and great customer service.
Good place, 10/10. would recommend 100%. defiantly coming back. mike is the best employee.
Units are clean and well secured. Getting set up was quick and easy and manager is very helpful.
Clean, nice, and family friendly. Met a person named Mike and he was one of the nicest guys I’ve ever met!!
Extremely clean and convenient.
It was super easy to set up online and Jon was super friendly and great to work with!
During business hours you can never ever get a hold of anybody when you make a phone call. Several times I’ve had very simple questions that need to be answered and I’ve called multiple times before 6 PM and nobody ever answers the phone.
We used this space to store some things in the process of moving. We never had any issues.
Easy, inexpensive, and very clean.
This is my first time renting a storage unit, I must say the customer service was amazing! I wasnt sure how to locate my storage rental and the guys were so helpful.
Great experience and very helpful customer service!
Jon is a very nice helpful kind guy I definitely suggest coming to extra space storage he will get you right thank you jon
Jon, the manager was professional and thorough with the process.
Great place
John is a nice guy
Jon was wonderful!
The manager was nice and it was very clean and well organized.
Clean, secure, and climate controlled, exactly what I was looking for.
Very helpful and friendly.
Very nice employees great customer service
Clean and friendly.... but just opened.
Great service!!!