Sales man wasnt pushy, but explained to me the products and warranty. The customer service people kept me informed the whole way through when windows were being made and the installation was done in one day and they were were perfessional and they cleaned up everything thing. Very pleased and would recommend them to anyone.
Was told 2 seperate dates for installation and as of today I still have no windows!!! Very disappointed and will not recommend to others.
The windows are absolutely beautiful! What a huge difference!! Mike and Dustin were amazing! Very polite and VERY PROFESSIONAL! I couldnt be happier! I was informed with every step! Thank you James Mike Dustin and Lucielle! Awesome people and awesome windows
Sliding glass door installed. My installer Joe was very friendly. He paid attention to detail as he worked. Excellent with cleanup too. Because the door was a replacement there was a slight difference in outside. trim. He returned with proper trim and finished the job.
Fast,great quality service
The siding team (Paul, Mark, Drew and Jessie) came prepared to work. They were prompt, polite, industrious, and clean. This team must be the Gold standard of installers, as they never stopped working and cleaning. Our home looks beautiful with the siding and windows. Very happy with the way our project was handled from start to finish. Highly recommended
I need to tell you that Andy Backer installed my front door to day, and did a Beautiful job, he is very Professional, he sure knows what he is doing.....Great job Andy !!
Salesman was very nice however the price is very high. I had 4 windows installed and a sliding door and the following occurred:1. Installed trim incorrectly 2. Left nails on my deck and broken glass on my garage apron. I have 2 little kids... 3. Left their clippings and trash in my landscaping. 4. The worst caulking job Ive ever seen. 5. Broke my vinyl siding around my window and never mentioned it. 6. Trampled and killed my flowers at one window without mentioning it. 7. Didnt finish the job because ran out of supplies which forced me to take a second day off work so they could come finish the trim andfix the mistakes. Never offered a discount for my time and damages. I still have cracked siding that needs repaired however, I just received the rest of the invoice. So I guess pay half up front, get a bad service thats unfinished and they want paid the rest without fixing it. Unreal..Ive hired enough contractors to understand that usually you get what you pay for. Well W.W. is the most expensive and I got garbage service. Been better off to go with Home Depot.
Great value for the price. Professional installation. Employees were know.
Over night parking fast unloading and you better back in
Just went for pricing. Was treated with respect and courtesy. Set up an appointment for an estimate.
When I realized I needed new windows, I researched numerous companies. Fortunately, my search led me to Window World. Beginning with salesman Brad, customer service coordinator, Lucille and installation, the entire process went smoothly.Lucille was in constant communication with me, answered all my questions and made sure I was a happy customer.I love my windows, I am so glad I chose Window World.
Great company. They really do stand behind their windows. Polite and helpful.
From start to finish window world stayed true to their word. On time for the initial sales to measure to install. The lead time on the windows were out a little bit longer but the times we are in right now with the pandemic I completely understand. Installers did a great job and were quick with great quality of install. Working with everyone even Lucille and Angela were nothing but great. I will keep this company in mind for friends and family as well.
Put screen doors one is okay but the front would not shut came back twice and its still not right
I love the windows our house is 8 to 10 degree warmer. The crew was very professional and great guys (Garys crew) I would recommend them to anyone.
Window World had our custom sized windows manufactured with a quick turn around time (~4 weeks) and the installation went very smoothly. The quote over estimated some materials and the final bill was actually lower than the original quote. The windows have been great so far and look fabulous! I definitely recommend Window World to replace your windows.
The installation went very smoothly. The crew that came was very polite and helpful. Thank you Andy B. and crew. The work area was also spotless. Love my windows and sliding door .I would highly recommend.....
My husband and I just had our new windows installed and we LOVE them. Brad was our initial salesmen and he was fantastic. Very thorough and kind. When the installation was going on, there were maybe 3 guys and they were so efficient and quiet! I could hardly hear them while they were working.
I am so pleased with the window installation and exterior trim. It looks great! The windows are easy to use and will be easy to clean. Everyone at Window World has been so wonderful to work with. Andys crew did a great job on the install! I would highly recommend Window World.
Quick, efficient and great quality windows.
Best priced windows with no pressure or gimmicks like the other guys. Straightforward, quality work done ahead of schedule. I chose WW because 2 of my coworkers recommended them. Now there are 3 of us saying good things! Thanks, Window World!
The company seemed very dedicated to making sure they got things right. They even measured twice The installers were super friendly and super professional
I replaced several windows in my home, the crew that came out were A+, everything was explained to me before the job was started and the finished project is perfect. This is my second time using Window world in Youngstown and Im sold on their products and pricing. Great Job!
Had windows installed on our back porch and they do not work correctly and are in no hurry to get them fixed. Had windows installed into rentals and have problem with the one. We put down half for another rental and we cannot cancel because they already ordered the windows. Very poor company and we will never use them again.
We stopped in to look at screen doors. We were ready to buy 2, but just needed to know more about their functions and the cost of each door. The man that helped us couldnt show us how they worked very well, he knew nothing much about the pricing, and nothing of the warranty. We needed to know exact cost of door, hardware, and installation. At one point he called a salesman on the phone and tried to get us a price. We were ready to set an appointment to have someone come to our house that knew what they were talking about. The man left the showroom. We waited a few minutes and he never came back. So we walked out. Very disappointing, as we first met this company at the Canfield Fair and replaced all our house windows with them. That was an excellent experience. This was just awful. We wont be back for doors.
Window World is great! The workers are very knowledgeable and get the job done right! We like that if we need them to come back to fix something they do. I would highly recommend
I love how well the guys cleaned up the yard when they were done. And how polite the guys were to my family when they were here. The windows are wonderful love how they have a safety lock to open a bit yet Noone can get in.
Wonderful experience. I would recommend. The only complaint I have is I was not notified when the windows came in. I had to call and check. Just to find out that each time my windows were there and sitting in the warehouse. The installation crew were excellent.
Everyone was very professional throughout the process. The windows are fantastic! And Lucille was great with her follow up. She answered a couple questions I had
Waited since May to get my door and window due to Covid. However after all that time they came and told me they could not install the door as it was too big for the space. They had someone measure before they even ordered the door. When I called the next business day all I got was an apology and that they would order a new door. No time frame and think they should be calling me with updates. I am disappointed as I thought they had a good reputation and expected better
When I called window world I was expecting them to be the highest priced over buying windows from one of the big box stores and having them installed by someone else, boy was I wrong! Not only were they cheaper, they had a warranty on the window and the labor! So do the math real quick, windows made to order for YOUR home, not some window thats close to what you had but not exact. AND everything is under warranty? The decision was a no brainer for myself. Make the right decision, support a local business thats supporting you too. To add to that I cant express how professional the installers were, they were fast, friendly and meticulously clean. They vacuumed up every crumb that came off the window into my home and they cleaned up every speck from outside. All around from beginning to end they were all an awesome group to deal with.
I recently had Window World of Youngstown come out to my home and replace two Bay windows that were badly weathered. They did a great job. I was so pleased with the representative that came to my home and the installers of my windows. I highly recommend them for window replacement!
The crew from Window World installed a screen door on my back french door. They were in and out - cleaned up everything - and showed me the functions of the door before leaving. Very professional!
The wife loves the looks of the new windows inside and outside. After one month, we already see a big difference in our heating bill and frequency of the furnace running. These windows are going to pay for themselves in just a short amount of time.Two day installation and completely done. Installers were helpful with any questions we had. Neat, organized, and clean.Would recommend Window World to anyone that wants to seal up a drafty old house and make it look new.
We had a very good experience with Window World putting all new windows and two storm doors and one entry door. The salesman seemed very knowledgeable and was very helpful. The crew of workers, lead by Gary did an excellent job of installing our windows and doors. I am especially pleased with the new look of our front porch. They also did an excellent job of cleaning up when they were finished. Thank you Window World!
Quality and price of the windows was great! Over all time from measuring, to ordering, to installation was awesome. So happy with our new windows!
We are very pleased with our new windows! They look beautiful, they are easy to clean, and they really improved the look of our home. Our installers were very knowledgeable and did an excellent job replacing our old windows with new. They worked efficiently and left everything looking clean and neat. They also answered our questions and made sure we understood how to operate the new windows before leaving. Were so happy we chose Window World!
Loved everything about the experience. The windows are great!!!! The installers where respectful and very nice!!!! They cleaned up like they weren’t even there. So recommend Window World!!!
The i stallers did an excellent job. They were on time, introduced themselves, and got to work. When they were finished they asked me inspect the windows and the job they did. I was very pleased.
Window World of Youngstown (Anderson Construction-Gary) did a large amount of windows for my father & brothers.They were totally professional and super fast! The results are amazing and the work is flawless! Even though I don’t reside in the house that they worked on, I’m happy to report that on behalf of the owners who DO live there: they are 100% satisfied....especially for all the extras that were requested. Highly recommend. 😀👍🏼
They were very polite and very knowledgeable on what they were doing. They walked us over the process, were very careful and curious while in our house and went through a whole checklist of details after walking us through everything at the end. Highly recommend
Great business and follow up! They did our windows, siding and were having them put a door in now. Great and professional employees!
Installers were professional and explained what they were doing as they worked. Answered my questions. They did an excellent job installing the windows. The windows are well made. So far with this winter weather they are meeting my expectations. I will recommend Window World to anyone.
The salesman did a great job.The 3 installers did a fantastic job. They were very efficient.Overall o great experience!!!
Ther guys were extremely courteous. Did a very good job taking the old windows out and putting the new ones in. Cleaned everything up as if they were never there. Windows look and work great! Thanks! I recommend you all the time.
We are very happy with every aspect of our experience, from our initial order to final install. In fact we are so happy with the window purchase, we decided to order an entry door. Every person in the Window World organization has been professional and friendly. The contacts with the office have been pleasurable and the sales, install and service personnel have been prompt in appointment arrivals and interactions were enjoyable. In fact they were fun. We highly recommend Window World of Boardman, Ohio!
We went to this Window World of Youngstown greeted by a man that did not know the answers to our questions then a lady came out did not know the answers so we left came back another day and the man had some answers he checked on questions we asked.Decided to order a window the man that waited on us was such a smart aleck he even proceeded to tell me that we did not have a warranty on our windows we have in our house now well wrong answer we used it so we should know. He filled out the papper work and asked us to sign I said arent you going to write down the size. This man was so cocky till I told him I did reviews. What a change of attitude.We were told the window would be ready in 2-3 weeks so 3 weeks I called the window was ready but was not on the truck so next week I called still not on truck so I told them to send someone to get it have to ask boss will call me back no return call. Next week I called now the window is in for repair what the heck does that mean. Next week I called window is there and she will have someone bring it because we waited so long to get it. Window was dropped off.We unpackaged the window we were so disgusted with the window there were scratches in the vinyl on both sides the latches were not tight the screen was all loose. Next day I called and told the girl. I told her we were bring the window back and wanted our money back.We took the window back who we needed to talk to was not there we argued a bit on the window quality. We left the window he said he would get back to me tomorrow I told him when we got home I would call the credit card to dispute the charge but before we got home he called and said they would reverse the charge.Here is the thing my husband scheduled his vacation 5 weeks out to put this window in we also had kitchen cabinets coming we needed the window first now I have cabinets and no were to put them.We ordered a window from Vinylume Younngstown Ohio half the price we will see.Reply to owners comment: This window was never put in it came in this poor condition. My husband has 25 plus years in construction has put in many windows. We did not know before we ordered our window but Star Supply in Youngstown has a ton of your defective windows there for sale.
The guys that put in our windows where great! They showed us how the windows work and cleaned up everything. The only little thing was they didnt clean the tape marks left on the windows when they took off the lapels on the windows. But that is all. I would give them a 5 star rating. Love the looks of the windows and the trim that where put on.
TO BEGIN WITH EVERYONE I TALK TO WAS VERY NICE, THE INSTALLATION TEAM WAS PROMT QUICK AND SO FRIENDLY THEY CLEANED UP AFTER THEMSELVES AND HAULED EVERYTHING AWAY, I WOULD RECOMMEND YOUR COMPANY TO EVERYONE
We bought a sliding patio door and had it installed yesterday. I love this door. It is nice and heavy not like some of the flimsy ones Ive looked at before. The frame and glass on it is perfect, even the lock was better than the other ones. The men who installed it were the best. They were so efficient in the installation that they showed me that my Florida room was sloped (which I didnt know). So when they put the framework up they made sure everything was level. They showed me the insolation, capping and how to work the lock and the screen. I love this door and the windows we have from them. I would highly recommend Window World to anyone looking for a door or windows!
We are beyond pleased with the results of our windows and now our new door! They are BEAUTIFUL!!! And the installers were a pleasure! We couldnt be happier and will gladly recommend you to others in the future. Thanks for beautifying our home!!!
The men did a great job, and cleaned up after themselves. The windows are of a high quality. Would have been a 5 if they had actually taken the time to walk around with me to make sure everything was to standard.
Love everything about window world windows especially how easy they are to clean!
I am a return customer. We are very satisfied with the windows and how the installation process went. The installers were wonderful and took care to do a precise job. Since the windows were replaced in a condo development they had to look exact to all the neighbors. We would call them again in the future for any future window projects. Thank You, Window World!
Window World installed new windows in our kitchen in the fall of 2017. The windows are great and we like them very much. The installers were extremely professional and helpful. I had a minor issue with one of the windows today (May, 2018). I called the office in Youngstown and spoke with Julie, who was awesome. She tried to walk me through a couple of things to correct the issue (I couldnt get the top sash back up after pulling it in to clean the window). When that didnt work, she found a technician who was an hour away and sent him to us pronto. He fixed the issue quickly and gave us a little demonstration on how to do it ourselves if it ever happens again. I would definitely use Window World again!
The entire Window World team (Steve in Sales and Jerry and Nate Installers) was professional, polite (yes sir) and very conscientious. The windows themselves are awesome and have transformed the street appearance tremendously. Inside the house the rooms are draft free (unlike the replaced 1950’s vintage single pane windows) and noticeably warmer. Kudos to the Morans for a quality experience.
Took two and a half months to get installed after Windows were measured. The installers were on time the day they installed.They worked fast and were neat.they did a great job and clean up everything. They also gave me a copy of life time warranty.
Best value for the money. A warrantee that CANNOT be beat.
I am very pleased with my new door from Window World. The quality and looks are outstanding. The installers were very professional. I will recommend your company to all of my friends.
Very good job very through.did a beautiful job and explained everything. The windows are very nice.
We are very pleased with our Window World doors and windows. They were installed carefully, expertly, and the crew even came back half-a-day on their holiday weekend to finish it properly. They cleaned up their debris thoroughly.The installation was difficult in places, but they were able to fit it into a non-standard situations very attractively. The quality of both the doors and windows seems very high,and the reduction of traffic noise from the nearby highway was amazing. Richard & Donna Hart
Very pleased. It was hassle free from start to finish. Mike and his crew were great. Would recommend Window World to anyone looking to have their windows replaced..
Very well pleased with product and installation. Don and Kurt did excellent job. highly recommend.
Fantastic job putting in my windows....start to finish they were on it. We had one issue with one window and it was addressed very quickly. We are completely satisfied. Thanks! :)
I had Paul and Mark from Window World install my windows . They did a great job and were very professional. Paul is clearly dedicated to his work. They cleaned as they went through the process and worked well together. Thankyou
We are very happy with the quality and professionalism we experienced with Window World!I highly recommended them for their excellence in the replacement window market.Absolutely no regrets on our decision.
Just want to say thanks. The quality or your windows compared to the low cost is unbelievable. The new look to my home is great. I still cant believe the low cost for the install. WOW. VERY FAIR. Your installer, Wayne, was very professional, very fast and did the straightest, neatest, cleanest chalk beads that I have ever seen. ( I thought only I could do them that good. LOL. ). Your office girl, Lucille, was very professional, kind and on top of everything. Very nice doing business with her. You know I will be bragging about your windows every chance I get. Thanks again. Robert M. Hopewell Pa.
We were very satisfied with everything from start to finish. Each and ever person new what they were doing from the very beginning to the very end. It made it EASY for us. The men who installed are windows were professional, aware of our furniture and did their jobs with efficiency. We had a problem with one window, they explained what they had to do to correct it, the time frame, and the completion. I would recommend this company without hesitation. We will be needing a patio door, front door and will be calling again!
Omg i love my new doors it makes my house look beautiful. I will tell all my friends and family to choose widow world for there new doors and windows. Im getting new windows next.
I love my new windows thank you to all of you at Window World starting with Christy from Chester West Virginia and Don and his son each did an amazing job I cant stop looking at my beautiful window the neighbors have all been over to see them and say how nice they look I just keep walking and opening them and looking out and feeling the breeze thank you again to all at Window World but especially to Don and his son that did an amazing job
Window World was not the first company who quoted windows for my house. The other guys were ultra-expensive. Im so happy I had Window World provide a quote. Their price for top quality windows was very reasonable. They replaced every window (16) in my house in one day. There was no mess, and the men were pleasent, friendly, and professional. They really knew what they were doing! The salesman, Jason, even showed me how to save more money by having Ohio Edison do an energy audit which qualified me for $25 per window. So, I turned that money into additional energy savings by getting the insulated foam in the window channel frame. Now then what I discovered after they departed, was what these new windows did for me. We started getting blistering hot July weather. I found when it was 99 degrees outside, the temperature inside never got above 77 degrees. And THAT was with no air-conditioning turned on whatsoever. I used to always have this running in the hot summer. The windows look nice, are easy to clean, and are warranted for the LIFE of the home. This includes whoever owns it. These are definitely the last windows this house will ever need. So, I got to tell you. If you need windows as badly as I did, talk to these folks. Youll be so happy you did. And just so you know, these folks really DO stand on their windows... I mean really! Dont waste your money on those who dont. Youll pay lots more if you get this wrong. I highly recommend this company.
Great experience! Installers were very courteous and on-time-they worked so smoothly and efficiently and left all the areas, inside and out, very clean. From the salesman to the installers, Window world was a great experience! Thanks!
Window World was amazing to work with. Everything happened exactly as they said it would. My sales rep Bob Lawton took the time to explain the process and answered every question I had. The final measure was easy and done at my convenience around my schedule. My calls were returned in a timely fashion and the installation process was flawless.The Window World Team was respectful and treated my home with care. They cleaned up both the outside and inside mess caused by the installation and were done within 45mins. They even offered to replace some broken screens with ones they were discarding from a different job that were in better repair.I am sure we will need windows again in our old house, and I will not hesitate to contact Window World when that time comes.
I just love my new windows! The installers were very professional and friendly. They covered up what was needed and cleaned up and didnt leave any mess. Can feel the difference now with the cold weather, so much warmer in the rooms.
Very good explanation by Patrick of all the choices available when we ordered. Very satisfied with the quality, price and installation by Don and Rodney of the patio door. Would return if the need arises.
I love my new front window, the workers who did my window were friendly, and very professional, thank you Gary, Gary and Peter!
Excellent sales experience. no high pressure sales Installers were very professional, cleaned up as they went along, never a mess. More than fair pricing, easy to undertstand all cost. HIGHLY RECOMMEND!!
Great staff. The installers were timely and efficient. The only down fall I had is that they dont repair plaster damage caused by window removal. That would have added time to the total install.
Window World Is awesome..I would recommend Their window Service to anyone..Im satisfied with The Extraordinary work They have done replacing Windows at My Property..Lucielle was also Great with Her Follow Up Call..5 star Service..Window World Will Always Get My Business I The Near Future..
My mom ordered new doors and windows. She spent THOUSANDS only to have the person who took her order forget to submit it to the factory. It took 4 months to actually install everything AFTER the order was finally submitted. Then she was told that they ordered the wrong part and not only would she need to wait longer for 2 of the windows, it was going to cost an extra $500. You would think they would forgo this amount considering how much she spent and the number of their errors, but nope, they charged her. I honestly wouldnt recommend them. Every interaction with them as seemed shady.
My window are great. The two men who came to install them were very very good. I will recomend them to every one. Thank you so much
We have used Window World for two years in a row. The first year we got three windows, this year we got five windows. They are just the very best! The best thing we ever did for our home was to get windows from Window World!!!
I was uneasy of the prospect of having all of my windows replaced, but I must say the entire experience was a breeze! Window world delivers on their promise to be there all the way. no hidden prices . the installers were very helpful and did a great job. I would recommend them to not only my friends but to my own family as well.
NIce windows,good service....but process takes like 2months start to finish. We only hand 3 windows replaced so that seemed pretty long. Other than that great job!
The guys were friendly, worked quickly, and did an excellent job cleaning up! I was very impressed! Would gladly have Window World again!
The young man in the showroom was very good and explain things well.The problem was the guy who came out to do the estimate, Steve Yeany.We was a smatass and very rude.
Very kind professional and safe! Product is worth the money!
Installation was timely, windows modernized the look of the house. However, some of the windows lets in the bug through the screens. WW sent top sashes will slip down a little, so the window lock does not match and can t lock, without pushing the top sash back in place. They sent out installers to check windows, but problem not fixed. The Product is not a good quality for the amt. we paid for the windows. Wish we had the old casement window back . They didnt let in bugs. Disappointed.
The quality is the only thing i have not rated Time we give me this rating.Everything else received 5 stars from the salesmen to the inside communications to the installers.
The guys that installed my windows were very professional and very informative. They went above and beyond for installing my windows. Couldnt be happier with them. My only complaint was window world never called to schedule my appointment but a quick phone call from me and they were out there within 2 weeks! They showed up on time and made sure they cleaned up everything. Definitely going to go with them again in the future!
Very friendly and did a great job!
Very timely, fast, clean. Windows are wonderful, no more air leaking in or out. Easy to clean!
8 weeks for the windows to come in, two installation dates were cancelled,When the installation gentleman got here finally, the window was measured incorrectly and wouldn’t fit,$1,400 dollar window that doesn’t fit. Now I’m back to square one. I wish I would have went with another company. If this goes wrong I’m going to BBB, and attorney, no one has the authority to give me my down payment back. Really uncomfortable about the installation being done properly.
I was impressed with how polite, considerate and a great job the young men did when installing our windows! I definitely give Window World a recommendation :)
They do not provide free estimates $95 per window unless you get 10 and the representative didnt come when he was supposed to. They lie dont trust them most of the five star reviews are family members.
Quick uet quality work from a great team of guys. 12 windows completed in one day. Couldn’t be more pleased with my experience with window world.
I’m very happy with my windows and the service
I havent even got my window yet!!!Over my quoted time, I had to call more than once. I do not get return calls. Very upset, this is messing up my schedule of a bathroom remodel because they can not do the work on time. It has been more than 6 weeks!!!!!!!Not happy at all. I would probably have a heart attack if anyone did what they said they would do. Shame on you window world. Maybe you should quite standing on the damn windows and do some work!!! They obviously need help!!!!Upset and dissappointedBambi