Not to impressed with this company. Twenty-one dollars shipping, OMG I live two states away. Ordered scrubs for college, wasnt told top was backordered. Called them looking for my order they claimed they would call back, they never called back, called the next day to be told about the backorder. Item is supposed to be shipped over night, we will see. Bad customer service also, women sounded very annoyed. Get your act together.

I love the Ultimate image! Theyre so easy to work with through email and their product is really spectacular. I had to get 4 Chef Coats embroidered and shipped in a very short amount of time and Cara at the ultimate image got them to me so fast, I was blown away. I dont think Ill go anywhere else for custom embroidery! Thank you Cara and Ultimate Image!

Ive been dealing with The Ultimate Image for over 12 years now and have been nothing but ecstatic about the service, the quality of embroidery, and the overall experience dealing with this company. Bridgette in sales is always available for any questions and is easy to fix any and all problems if any do occur. I find them very easy to deal with. The customer service and making sure that all is good with the order is there top priority. Everyone who works there is a pleasure to talk to, from the president to sales to delivery, all are ready and able to help at a moments notice. I whole heartily recommend them to anyone who is need of their services.

I have been partnering with The Ultimate Image for over 17 years. This is an organization that is family owned, but gets the big picture. No account is too small or too large for them. What is great about them, is you can go right to the top to discuss a change in uniform or for them to come up with some new innovative uniform solutions.They are willing to customize anything to our needs with quick turnaround results. The customer service is excellent. Our account manager, Bridget is exceptional in getting out our uniforms each year to our team, and is always available to speak to with any concerns. Based on my experience with them, I would recommend them to anyone that is looking for a good uniform company.

Horrible customer service. Poor telephone skills. Not a warm and fuzzy company. Not sure how they stay in business. They had my order on backorder and I was never informed of this. I got an email for pickup, meanwhile it was supposed to be shipped. Called them and they said it was shipped....NO TRACKING NO PHONE CALL. Wish I could give them less than 1 star.

This is by far one of the worst companies I have ever dealt with. The first order I made outside of the my school order was a pair of shoes that took over 6weeks to deliver. My second order were chef pants, that I asked to be delivered with my school books. I was told everything was sent to the school, but they unfortunately didn’t send the chef pants, and was told they didn’t have to deliver them until the day the term started. For my final term, I received my service uniforms, but noted the sizing was different than the ones I tried on, so, I ordered three additional pairs in a size larger, but they changed the brand, so the cut and siding was completely different and I was shorted a pair. I called and the issue was explained, I returned the pants as per their direction. I was told they would take care the situation. It is six weeks later since the first call, and three weeks since the order was supposed to be taken care of. I still don’t have service pants, and since they did not bother to send them out until Last Friday, I won’t receive them until one week after I needed them, nor do I know if they will fitEach time I called them Brigitte said she would call me back and let me know what was going on- she didn’t at any time. Because of their lack of timliness an d failure to communicate,I need to spend today find service pants. I would not recommend this company to anyone, ever.

The Ultimate Image is the best & reliable Uniform Company in the Tri-state area....excellent customer service....with an outstanding sales task force to back up promises of Quality..Product..Service....all at the right price too!! Cheers

Bridget was awesome!!!!! Needed a chef coat embroidered in a hurry, she accommodated immediately. Awesome customer service. I highly recommend!

Great customer service, variety of quality items & quick turn around time!