Jeep grand cherokee wk2 2013 engine 3.6, passed about 400,000 thousand km without a single breakdown !!! Very durable, reliable and durable SUV, pass it to Jeep, I will attach the picture with the mileage to the photo section

My husband and I bought a 2020 Jeep Renegade this past weekend, and had the most wonderful time and incredible service. Rob assisted us, and made the whole process smooth and easy. We have had our previous Jeep serviced there many times, and have always loved that team, and were so happy to witness the same level of care and respect from the sales team. As a married gay couple, there was never a moment I ever felt anyone spoke or treated us any differently than they would have treated anyone else. It was wonderful. Thank you so much!

Ross dealership & in particular my sales associate, were excellent. Extremely helpful & accommodating. Friendly & easy to interact with. None of the “hard sell” tactics that can go on w/ some car experiences. Just nice & friendly. I felt like I was hanging out with friends & I walked out with a gorgeous new car!

This was the fastest and easiest car purchase I have ever experienced. The staff at Ross made my car buying experience super easy. I never felt pressured to make a decision, and everyone was very professional and polite. The communication was clear and timely, and they were very knowledgeable of the car business inside and out which made it easy to trust the process! The General Manager was also very helpful when purchasing my vehicle - I received top-notch customer service.

Very knowledgeable and professional sales staff. Always there to help you and answer you questions quickly. Would give these guys A+ and would recommend highly.

We did alot of research and knew the features we wanted in a new Jeep Wrangler Rubicon. We came with our own financing and worked with DJ the salesman. He was great, not pushy and allowed us to test drive quite a few different models. The rest of the team at Ross was professional and friendly, especially Brett Silver and Steve Bussell.

Brett Silver was a pleasure to work with…excellent communication….a very smooth process even though we were from out of state!

I highly recommend the Ross Dealership and their excellent Service Department. My experience was enhanced by the exceptional service of Konal Hall, Assistant Service Manager. Konal determined what the problem was and helped expedite the solution. Thank You!

Excellent place to and buy a vehicle The people are amazing thank you Brett Silver for the amazing experience, Kathleen Sikorski

Edited. After speaking with the jeep Ross manager on the phone they were very friendly and did in fact apologize for any inconvenience and mistakes and refund me for my service fees . However when i arrived to pick up a check they where still like. Who did you talk to. What. It took some time. I feel they only did that much because of this very google review that the manager kept mentioning he wanted me to delete. At the time it felt good that they would do this and i am disappointed in myself for not calling him sooner to work this out. My experience with jeep ross of boone.Well youngest had trouble with his dodge neon. Check engine light . Read the codes. Said transmission output speed sensor. Looked it up and changed it. Didnt work. Car in limp mode. He opted to take it to the dealership because i was spending time on it. I said I wouldnt. So did my friends. He thought that they would be nice and tell him for sure exactly what happened. (Only a person opinion) They charged him normal diagnostic fee$120. Including $25 for materials used like gloves. Told him they had to order a list of different parts from different vendors . To rebuild the transmission. Total estimate$ 6,996.00 . Probably2 or 3 times the valueof the vehicle. i was not upset until they said he definitely needed a new radiator. I said it brand new and operates perfectly because it is 1 month old. They said for sure it would need a flow test. Another hundred. Thats when i knew how it would be. To which I replied are you trying to take an A.S.U. student for a ride. To which Dennis in the service department told me he could not believe that I would say such a thing. And got loud and aggressive. So i asked for the car back and he paid his bill. After that i went to a real great mechanic down the road who took the time to look at it and said. First check this wire since its reading 0 it is probably bad or the computer. For free. Well he was right and it runs now i opted for a new harness which was $30 at napa. ( personal opinion)I feel this bunch only caters to a select few. I am not it. Well i told a manager i would remove or change this review for my sons money back. Sounds like a bribe to bare false witness so opps i didnt. But i did edit and mentioned Steve was nice . And everything truly as it happened.

Got my Murano D.J was a great salesman thanks Ross of Boone

Shawn is a great guy. He will try to help you anyway possible. We have got three vehicles from here because of him.

Great people here! They take great care of my mom and her cars.

Absolutely a pleasure working with everyone! Brett was the salesman that helped me purchasing a car online and over the phone, outstanding guy! Made the whole experience quite enjoyable and pain free!

Not my regular Dodge dealer, but I was in need of an oil change. They got me in straight away, were helpful and friendly and the lounge areas are very nice.

I just recently purchased a 2016 Nissan Rogue. I love my car and I love the attentiveness and help that I received from Cam Mclean. He was there to help me every step of the way and answered any questions that I had during the entire process. He also checked in with me after I took my car home to make sure that everything was going smoothly. I highly recommend working with him if you are looking for a new ride! He will make sure that you are in a safe and affordable car!

We just renewed our Wrangler lease with Ross, and it was by far the easiest vehicle purchase we’ve ever had. Cam was great from the start, found us exactly what we wanted and delivered the new Wrangler to our driveway all within about 24 hours from the first phone call. We will definitely be coming back when it’s time to renew our lease again.

Supremely satisfied with service and staff. You folks rock!

Great dealership . They took care of everything in a timely manner

I recently purchased a Jeep Compass from this dealership. They went above and beyond from sales to financing making sure any questions I had were answered. The team at Ross is above by far the best I have ever dealt with. I highly recommend purchasing your next vehicle from Ross. I will definitely be doing business with them again in the future.

Great dealership to work with. We were coming in from out of town and Alan was extremely helpful throughout the entire purchasing process and even made sure to give us tips on where to eat. Easiest car buying experience ever!

I had a recall on my vehicle and was able to book my appointment for service very easily and was told it would take approximately 1hr. I arrived and was notified prior to that estimated time and without any additional charges upon checking out. Nice job being true to honoring your word as this is often not the case in customer service these days.

Just moved to the area. Dropped in for a quick Trailhawk oil change. In and out in a jiffy! Very satisfied.

The entire experience was good. Camden,Kevin and Steve Bussell made me glad I bought my Jeep Gladiator locally. I would recommend Ross Chrysler Jeep Dodge to everyone.

Great dealership to work with! I would definetly recommend Ross Jeep and working with Brett Siver to anyone looking for a new vehicle!

Honestly, the best car buying experience Ive ever had! No pressure, informative, professional yet laid back. Thank you!

Easy to deal with and very professional and responsive. Nice doing business with you.

Thank you so much to Bryan, the service manager and his team. We were on vacation in North Carolina and had a problem with one of the tires in our car, Bryan and his team were very courteous and took care of us.

So this dealership goes above and beyond for people. This is the third vehicle I have bought and Brett Silver will do everything to help you. I told him what I wanted he got it from KY. This isn’t your typical car lot where they are shady salesman’s. Definitely recommend they will have all my future business.

Went in for a routine service in the Fall of 2020. After service was completed I was told by the Service Advisor that my truck had a slightly torn boot, and replacement should be considered because it was only going to get worse and possibly do more damage. Decided to wait until I returned to my home state. Had my truck alignment done yesterday by a local shop and asked that a complete inspection be done of the suspension and underbody. I told them in advance that there may be a torn boot and to look for it. Guess what...no torn boot. Even asked to see the boots myself and although they showed some wear, absolutely no tears. Be careful with ROSS.

Still in the middle of a possible vehicle purchase. Very nice salesperson, Cam, but it still feels a little bit like the Wizard behind the scenes is calling the negotiating plays. Great so far!!

I contacted this dealership and presented my offer/information to purchase a vehicle. We were not close in numbers but I started, in my favor, where any customer would when trying to buy a car. However, a standard formula offer was presented to me and we were thousands off. Of course, I wanted to see how far they would go and then I would decide what my move would be as far as a down payment. I was promised a call back the following day. A week has nearly passed and still no call. Guess they have all the money they need.

I had an absolutely TERRIBLE time getting the issues with my Jeep fixed by a Randy Marion dealership, who I bought my Jeep from. Ross on the other hand, was super easy to work with, knew exactly how to fix the issues with my Jeep, got it done in an extremely timely manner, and I was treated with exceptional customer service, despite the fact that I didnt buy my Jeep through them. Super impressed with Ross, and will take my Jeep nowhere else for service!

We were out of town amd needed a part for my Jeep. The parts department were super nice. I called on Saturday to make sure the part had come in and since that specific department closes at 1pm on the weekends the guy I spoke to made sure our last name was on the part and left it with the fromt desk so we could get it.

My family and friends have purchased numerous cars, Jeeps, and Trucks from Ross Automotive. Steve Silver the GM, our salesman Brett, The Parts Dept and Service Team are the Best. The Diesel Technician Shannon is Top Notch! 12 years of buying and trading and I continue to Highly Recommend them. I enjoy doing business with honest, ethical and nice people!

I truly felt I was treated fairly with my trade-in and purchase price. No pressure, just honest conversation & negotiation. Service Advisor and technician took care of a problem with the sunroof.I am extremely pleased with my RAM Laramie 1500 and would highly recommend Ross to purchase your next vehicle from.Their Customer Service, Price & Quality, beat the heck out of my prior Ford dealership.. GO RAM.

The friendly people there helped me switch out my car key shells in less time than I thought. Very efficient

Friendly and professional service. Employees are always willing to help answer questions. Great atmosphere!

Awesome Service. Quick easy and made sure I understood what had been done to my vehicle. Would recommend.

Hands-down the smoothest, easiest and most pleasant car buying experience Ive ever had. Brett Silver and the team at Ross in Boone, NC made the transaction seamless. I knew the car I wanted but it was still at the factory so I put down a small deposit. Then Brett called me 7 days later to say it had just been put on the train from the plant (in Toledo, OH) and that it would arrive the next day in Winston Salem - and then be delivered to Boone on an auto-transport truck. I was impressed and amazed at the call - so thoughtful and thorough! The next time I heard from Brett, my new Jeep had arrived and was waiting for me. When I arrived at the dealership Brett had all of the paperwork ready for me and within minutes Sean Parker, the finance manager, had the paperwork for the financing we had discussed more than a week earlier. Sean went above and beyond to get me an interest rate and a payment that was more than fair. (Thanks, Sean.) I would definitely recommend Brett Silver and the team at Ross Chrysler Jeep Dodge Ram in Boone, NC for your next car purchase!

Always very friendly, go out of their way to help make customers happy and satisfied! Highly recommend their dealership for purchases, as well as great service for the life of your vehicle!!

My husband and I had a great buying experience at Ross Chrysler Jeep! Justin worked with us to make sure all of our needs were met and we drove away with our dream car. He stayed with us, after hours to make sure we were able to get exactly what we wanted. The customer service from all employees was impeccable and I would highly recommend.

While traveling i had two warranty issues with my jeep one made it unsafe to drive and the other was eletrical. Two other jeep dealerships acted like they didnt care and barely took the time to speak with me. One of those dealerships didnt even have the time to give me a quote or guidance on five new tires. However Ross service department was able to get me in and repair both issues in the same day. Gave me help with tires and brought my jeep around to the front door for me. Thank you Ross service department.

Always a pleasant buying experience with Brett! Thank you for getting us the vehicle we really wanted!

Unfortunately, I have to do this. I was corresponding with a sales person here through text. I was as honest with them as I could be about what I was looking for. I even told them I had an offer of the exact vehicle I was looking at from somewhere else for $300 less. Their response was, Ill match that offer, BUT you HAVE to buy today. I already said I wouldnt be buying today. So I set up an appointment for a test drive, and when we got there, we were totally ignored by everyone in the building. After finally getting someones attention, I was told, oh Im sorry. Someone just now put a deposit to hold that car until tomorrow. Typical car salesman shenanigans.

Oil change and air up tire, including the spare tire. Asked service tech three time if he was sure the tire pressures were checked, including the spare, he assured me that they were. After retrieving my Jeep, I asked the mechanic who actually did the work and he informed me that he may have overlooked the spare. We then proceeded to actually sit up the spare as originally requested. I then asked him if all of the other four tires were checked. He assured me that they were as air pressure warning lights indicated a low pressure issue in two tires.Being in a rush, I left and the vehicle tire pressure gauge was observed for approximately 15 miles. The warning lights went off but indicated four different pressures for four tires!The next day I checked them again and there was five pounds difference in the lowest versus the highest pressure. None reflected the requested air pressure!Thought about taking my vehicle back to Ross but got out my trusty air pressure gauge, invested $1.50 at the corner self service air pump and filled all four tire again myself!A week later the air pressure in all four tire has remained constant with no leaks and no warning lights!How utterly disappointing to pay good money for such shoddy service!Won’t be going back to Ross for tire service!What a ripoff!

While I was on vacation in Boone NC, I drove past Ross Chrysler Jeep Dodge Ram and saw a Ram 4500 with a diamond plate body on it. I turned around and looked at it. Now one thing I dislike is car shopping, which we had been doing for the past several months. So i got out and started looking at the truck knowing that the sales people were going to swoop out and try to sell it to me. But that never happened, I was able to look at it, I mean really look at it, sit in it, throw the kids in it, My wife and I were shocked, no sales people, in fact we had to go get one. After Josh let us take it for a test drive, by ourselves, we wanted it! The Salesman Josh was unbelievable to work with. (many of the other dealership and sales staff that we had went to prior to this experience could learn a lot from Josh!!) It was so simple and easy from sales to fiancing, no pressure at all!! THE ABSOLUTE BEST DEALERSHIP I HAVE EVER BOUGHT A VEHICLE FROM!! Thanks again Josh and everyone at Ross you made my vacation even more memorable!!

Cotton worked overtime just to make sure we were able to get to get into a vehicle with low miles. Thanks guys two years later and our 2016 Jeep Compass is still going strong

The Assistant Service Manager, Dennis Hartley, took special pains to listen to my situation and provide the very best customer service. Thank you!

We had visited several Jeep dealerships and was never able to finalize the deal. Justin E(salesman) & Shawn(manager) went above & beyond to make our deal work. The overall experience with this dealership was great. A very comfortable atmosphere. The entire staff treated us like family.

The Ross Dealership was very friendly, professional and I would recommend them to anyone!!! They are willing to work with you and give you the best deal possible!!! I absolutely love my 2019 Dodge Charger!!! This experience has been a dream come true for me and can be for you too!!! Thank you Ross for serving people in the community and surrounding counties!!!

Friendly and easy to work with.

Went for an oil change and tire rotation. Quality work and timely.

I needed to check a maintenance message and took my Gladiator in unexpectedly. Though they were very busy they worked my vehicle into the daily schedule and solved the issue.

Amazing car shopping experience!

Rude customer service rep

I have been a customer here for more than 20 years, I have had nothing but the best experiences with this dealership. The staff is always professional, courteous, & knowledgeable. I have bought both cars, & trucks from them and had them serviced there I can honestly say there is no better in the high country. I have recommended friends and family to do business here as well, and they also will tell you the same. Highly recommend giving them your business.

Took excellent care of me! Everyone was friendly and accommodating. I highly recommend Ross Chrysler Jeep Dodge Ram.

Second Jeep Ive purchased through Ross. Adam Sturgill and the Team at Ross were easy to work with, and very low pressure. As quick and easy as the process can be to drive away with a great vehicle. Definitely recommend Ross if your looking for a Jeep (or other Chrysler, Dodge, Ram vehicle)!

Were from out of town and leaving in 3 days. Brian, the service writer, got us right in to check a part hanging down under our Jeep Grand Cherokee. Tim, the service technician, was able to quickly diagnose the problem and get us back on the road. Thanks to both for great service!

We live up on top of a local mountain . We were in the need of a vehicle which would provide comfort, ease of driving and power with the capabilities of 4 wheel drive for the quickly changing inclement weather conditions we are often faced with living 5000 ft up on a mountain.Matt in sales was just phenomenal with our purchase of a new 2020 Jeep Grand Cherokee Overland. His knowledge about the vehicle and attention to our needs as details were flawless. He made the negotiating process including our trade an easy and stress free process.The service from the overall dealership and contact has not stopped after our purchase back in November . Matt continues to follow up on how we are doing and are we pleased with our vehicle .Since Thanksgiving I have had to use the snow driving feature as well as the 4 wheel to get off the mountain for meetings and engagements I could. It miss . I have driven my new vehicle through heavy rain, sleet, and snow and ice and fog with safety and ease . We are extremely pleased with Matts personal guidance through the buying process, as well as the service department and all departments at Ross in Boone . If you are looking for an all terrain vehicle and a dealership who backs it product with pride, look no further than Ross Jeep . Ask for Matt...!

Chase went above and beyond this guy is out here day in and day out putting it all on the line. Give the man a raise.

Well worth the 6 hour round trip to purchase our new Ram! Adam(sales) and Chase(finance) had everything ready for us when we arrived and we were able to just sign the paperwork and get back on the road! Everyone in the office was extremely polite and made time to come and talk to us and make us feel like family. Thank you guys for the best car buying experience we have ever had!

Great deal on a jeep gladiator

A very pleasant truck buying experience. Justin, our Sales Consultant was extremely helpful and patient with our purchase.There was never any pressure to buy and his product knowledge was impressive.We received a fair offer for our trade-in and their vehicle prices are very competitiveSteve, the General Manager was always on the floor checking on customers and making sure everyone was taken care of.Chase, the Finance manager arranged a loan at a very good rate and answered all of our questions.Everyone could not have been more friendly, professional or nicer.Ross Chrysler definitely appreciates the customer and Im very happy to give them my business.Travis Rymer

I recently purchased my fourth vehicle from Ross Chrysler Jeep Dodge Ram in Boone, NC. All those vehicles have been regularly serviced at Ross during my ownership period, as well.My two most recent purchase transactions have been through Ross salesperson Brett Silver. Brett is extremely knowledgeable about the products, and simultaneously maintains low key, low pressure in demeanor and sales approach. Bretts combination of knowledge and sales approach are ideal for me. I have very much enjoyed my transactions, both sales and service, at Ross. When its time for my next vehicle transaction, Ross will be my first (and almost certainly only) stop--and Brett Silver will be the salesperson with whom I want to handle the process.

Our experience at Ross Chrysler Jeep Dodge was amazing! Steve Silver, the GM, not only listened to our specific requests for our new Jeep Grand Cherokee...he delivered! We were able to purchase the exact Jeep that we wanted and it was the easiest purchase that we have ever experienced. Upon delivery, Brett Silver explained in detail every feature with total expertise! If you are looking to purchase a new vehicle, we highly recommend that you go see the team at Ross Chrysler Jeep Dodge in Boone, NC...you will not be disappointed! David and Sandra

Had a great experience at Ross in purchasing a new Jeep. Josh Ward was my salesman and was great. Not pushy. Very knowledgeable. Really wanted to get me into a vehicle that was right for me. Price was also better than a few other Jeep dealerships I called. Steve the manager came out as well to make sure everything was good for me. Great team. Great dealership. Great Jeep! I’ll be back for the next one!

Everybody at the dealership bent over backwards for my wife and I. We are from Virginia Beach and was here on vacation. Our 2012 dodge Durango developed a bad driveshaft while there. We were left with no option but to trade it in. They knew it and could have taken us, but instead they gave us a very great deal and treated us with open arms. Thank you all we love our 2014 Ram 2500. Again thank you Adam our sales man, Steve the man with the money, I also want to thanks Service for trying their best to find me the driveshaft I need to get back home.

Excellent service from the advisor Konal!! honest people willing to help you and flexible, if you need a job in your Car do not hesitate to go to Ross, Thank you very much!!..🙏

Great experience purchasing our Jeep here. However, I do have an issue with your Express Lane oil changing service. We were told we could receive 4 free oil changes, but it seems almost impossible because 1) you do not allow appointments, 2) this service is closed on weekends, and 3) today we were told it would be a THREE hour wait for an oil change in the Express Lane. This is just not feasible for people who work.

Awesome online car buying experience. Easy trade-in and financing. Excellent customer service. I love my new Grand Cherokee!

Long wait for the “Express Service”.

I really love how yall made the feedback about warranty companies 😂 HILARIOUS. Im pretty sure you know exactly why you lost my business. For anyone reading, watch out for interest rates, who ross fiancee you through, and additional charges, also the attitude of there employees Ive always said great thing about Ross until I saw the truth.✌

My wife and I have been anticipating the release of a certain new Jeep for months. We called Ross and spoke with the sales manager about ordering a new Jeep. My first impression of the sales manager was that he was a little pushy, but understandably so (car salesman). A sales associate was quick to reply with a fair offer. In being a proactive and responsible consumer, I called around to a few other dealership to get the best price. Ross was in the top 3, so I called the sales associate back to see if there was any wiggle room in the price. The sales associate was very polite and courteous and told me he would check with his sales manager. A few minutes later I was contacted by the same sales manger from before (this is where good customer service ended). The sales manager was EXTREMELY rude and condescending. He made the statement that he wasnt going to get in a bidding war and if I didnt like his price I could just go somewhere else. He did not even have the professional courtesy to refer to me as sir, as he continued to call me bro. He could have easily said sir, there really isnt any wiggle room in the original quote i gave you, it truly was our best offer. He would have conveyed the same message without talking down to me. Though price is a big factor is buying a $45,000 vehicle, respect and overall treatment of potential customers is equally important. No amount of savings is worth being treated poorly, talked down to, and disrespected, especially when you are the one holding the checkbook.

The process was fast and stress free with the help of Josh Ward. I knew what I wanted and Josh took care of everything in a professional matter. Great place!

Great staff and service

Great place to buy your next Jeep

Always accommodating, extremely pleasant, and kind. Would not go anywhere else to buy or service my vehicle!

Great experience at this dealership. Brett was excellent and my experience buying a car here was awesome !

My husband negotiated a deal in writing and has the emails to prove it. We asked what time we could come in to do the paperwork and the car had been sold to someone else in the past hour. They took the keys from our hands and gave them to someone else. We had bought two other new vehicles from Ross in the past, and we trade and buy new vehicles often. It seems that they may have negotiated a higher price than what the Jeep was sold to us for and didnt care that we were loyal customers. Will never buy there again.

I am absolutely in love with my new Jeep!Thank you Chase McLean for helping me find the perfect car ! If I ever need to purchase another vehicle I will definitely come back here and I highly recommend anyone to purchase a vehicle from Ross Chrysler Jeep Dodge!Once again Thank you Chase McLean!

The shop replaced my radio/ navigation, but forgot to perform oil change and general service.

So as I begin this review, I want to say that I gave Ross the benefit of the doubt even as many people told me that it wasnt worth my time to go there. That being said, I wasted my time bringing our Wrangler there for a warranty repair on an axle seal. I called to schedule an appointment and described the services needed. When I went to the appointment the guy behind the desk (pretty sure it was the same guy who i talked to on the phone) spent 20 minutes wandering around to find the right people to ask about my issue. Once he finally found someone who knew more than him, he proceeded to tell me that they did not get the part in on the parts truck that morning.. Okay, thats annoying(since i left work to bring the Jeep over) but not a deal breaker. They took my number and promised to call when said part came in. A week has passed and I have yet to receive the call from them. I even called to check and was placed on hold then hung up after waiting. Meanwhile, I got an appointment at Empire in Wilkes and they had it in and out the next day.I know this review is long, but believe the things you hear. This place is not worth your time. Make the drive to Empire.

Always responsive to customer needs. Thanks Dennis for expediting care of my 300.

We have purchased two Ram 1500 trucks from Ross, a 2015 and a 2017. The buying experience was hassle-free in both cases. The first truck was negotiated via email because we lived out of state at the time. No problems. The second truck was purchased after we moved to NC. Again, the sales person, the sales manager, and the finance person were great. Both trucks had minor glitches that were taken care of promptly. We have had no problems with the service staff and the parts department was able to locate a part and get it installed next day to save a vacation. There were minor recalls that were dealt with smoothly. The dealership is bright, airy, clean, and comfortable if you have to wait for your vehicle. Every persons review is based on their experience and their perception of the professional demeanor of the people they deal with. This review reflects my personal experience.

They are extremely nice people to work with and have good deals on vehicles!

I had the best experience here. The least amount of stress I have ever had while visiting and buying from a dealership. Josh Ward is the guy to see if you are looking for a straight forward salesman, he will get you the best deal while making it as efficient and painless as possible.

Easy Easy Easy! Worked hard with our limited credit and made our first real car buying experience very pleasant. We dealt with both Brett and Nick. Both were great and very personable. Nick is a Dallas fan so they had to take a couple bucks off the already discounted price (go Redskins.) Even bought into an extended warranty after which lowered our APR even more! Drove from Marion VA (1 hour 30 mins) because of the quality of service, hospitality, price, and confidence. Good luck to any and all of you!

The most amazing and helpful people work here. I worked with Mark and Steve and they were literally angels throughout the entire process and made it soooooo easy for me to get such an amazing car and deal. Would highly highly recommend them! I used to even drive up from Winston to have them do my oil changes bc they never overcharge and are just overall wonderful!! 😇

Justin was very helpful, friendly and positive! He had answers to all my questions, and was very focused on trying to serve my needs. It wasn’t time for me to buy a car yet, but when it is I’ll be back and you can bet I’ll be going to him again!

Rude and commission-focused employees that are trying to meet daily quotas contribute to an unprofessional and manipulation-based experience, riddled with up-charges and dishonest ways of conducting business.I assure you my feelings about this dealership are not based on one experience that “may not have gone my way”. I have been a customer for years here. Unfortunately, I have reached my limit and have sold my car, thankfully ending all further interactions with Dennis and his team quite literally forever.

This dealership is top notch. They went above and beyond to get me exactly what I wanted and for the best price! They did such by treating me as a friend rather than just a number to meet. The whole dealership was involved and I couldnt ask for better service from a local dealer. Id recommend them all day, every day.Added bonus, they are dog friendly!

Quick easy and friendly staff.

If you are looking for a car buying experience that is warm, friendly, fair, low pressure, and one of a kind then I highly recommend going to see Brett and Steve Silver at Ross Chrysler Jeep Dodge. Brett was friendly, knowledgeable, and very accommodating, and was more like meeting a long lost buddy than a car salesman. From start to finish I never felt like Brett was just trying to sell me a car. Instead he built a rapport that made me a friend of the dealership and a customer for life. I would gladly drive the two and a half hours from Spartanburg, SC again to do business with Brett. His brother Steve Silver handled the back office part of the deal and was quick and fair in our negotiations. I was never left sitting awkwardly for 10 or more minutes like most dealerships do while they work the numbers, and instead received word on my offers within minutes of submitting them through Brett. Steve also did my paperwork and was quick and diligent with the process making sure he explained everything in detail, and making sure I understood the entire process. Steve also made me feel comfortable and like a friend, and not like I was signing my life away as some dealerships I have dealt with in the past do. Overall this was the most satisfying car buying experience I have ever had (Dealership or Private Party), and I would highly recommend Ross Chrysler Jeep Dodge and Brett and Steve Silver. On a side note, I have purchased 24 personal vehicles to date in my lifetime, and this is my first ever review and the first time I have ever felt compelled to write such a review.

Great folks who went out of their way to help me get my Jeep. Alan and Steve went above and beyond.

Love my new Rubicon. Great car buying experience. Our salesman, Mark Burwinkle, was great. Not one of those pushy car salesman. Very knowledgeable and friendly. When you go, ask for Mark!!!!

Amazing service!! Everyone worked hard to get us in our new Dodge Journey (which I absolutely love) when we had to come back to have our tires balance and rotated Bret gave us a car to explore Boone in and got our Journey back on the road in a blink of an eye. Thank you guys!!

My wife and I purchased a car from Ross Chrysler and cant even begin to say how great of service they had from start to finish. Mike Hall and his salesman Sean did a superb job!! I would recommend anyone to use them in purchasing a vehicle. No games no tricks just honest business. Thanks so much!!

I called to schedule an appointment to have my car detailed and some staining removed from the interior roof and seats of my Jeep. Upon arrival, they could not find my appointment or any information I had given them. When returning the next day to pick up my Jeep, the car was clean, however no attempt had been made to the roof, the seats are still dirty, and I have found several areas that werent even touched. I was able to clean some of it by myself, but I feel that this shouldnt be the case considering I am literally 9 months pregnant and paid well over $200.00 to have this service done. I would gladly pay to have a good job done and more if additional work is needed. Very dissatisfied with their results for the price.