I arrived on time. The office was prepared & I wasn’t confused about anything that was going to take place in the office. I was told every step of the way what was going to be done & the steps in which the order was going to be. Dr Vogel was extremely nice & knowledgeable about my transplant & knew what to do in order to treat me & gave me the best care. I love doctors who know about the procedures & protocols when it comes to a vital organ. Awesome job, you guys!

From the first day I walked into their offices I have been treated to excellent personal care by everyone. They have gone above and beyond all expectations. I have been especially impressed by Mary Markovich. Her skill and her knowledge are top notch. Any problem I have ever experienced with my hearing aids have been corrected immediately.

I am very thankful for the care I have received as an allergy patient at Blue Ridge ENT. All of the staff are kind and helpful. I especially appreciate Dr. Vogelwedes thoroughness. He carefully listened to all of my concerns and answered my questions. I also appreciate Linda Clark for walking me through the steps of taking the allergy drops and providing me with information on allergens.

After my nasal surgery my breathing is better than it has been in years. No more sinus infections. Fantastic !

My experience with Blue Ridge ENT was great. I got prompt attention at check-in and Dr. Vogelwede provided excellent medical service and took care of my issue. I was offered followup but did not need it. I give them an A+.

Dr V is always a pleasure to visit and Dr Ford one of my all time favorite persons and Doctor.Had a good visit with Dr V

When I first came to Blue Ridge ENT over 5 years ago, I really liked Dr. Voglewede. He really seemed to care about my problem and concerns, and treated the problem very well. If the rating was just based on my experience with him, it would be 5 stars. However, the nurse and the reception staff are fairly hateful in the way they interacted with me. The problem with my ears required that I have a check up every 6 months, and I was eventually passed off to Andrew Phillips, the PA. He was okay, but every time I had an appointment, the office would call and change it to a day that I could not come in. I finally got tired of feeling tossed around like I didnt matter, and my time wasnt valuable. I havent been back.

I made a couple mistakes that required more time from the excellent and knowledgeable staff than it should have but they were, as always, most helpful and courteous as they answered my questions and concerns and helped me get through all of the issues I was having.

I had a great experience with Blue Ridge from the moment I checked in to the moment I checked out. All personnel were kind, attentive, knowledgeable and patient.

I was really concerned about a sudden ear situation. I was able to get an appointment. I met with the doctor and his assistant, the intake nurse beforehand, and was treated with respect and understanding. Comfortable visit, ear check and explained results. Felt and was told I did the right thing. Wonderful people!

Blue Ridge Ear, Nose, and Throat has the best staff. They are all compassionate, thoughtful, professional, and dedicated to their patients. They always return phone calls in a timely manner. Their demeanor on the telephone is always pleasant (even when they are busy assisting other clients). We recommend their services!

Dr Andrew Voglewede is absolutely the best!! As an adult having tonsils removed is no easy thing. He was very precise from beginning to end. Every detail of how I would feel, how to take the meds around the clock for pain, drink,drink water is a must. I had a very great experience with his services as a ENT. I would recommend him to everyone 😁Rebecca

Dr.Ford is the only one who knew what was truly making me sick. And he is the only one I would trust to preform a dangerous and life changing surgery considering my health issues. Truly the best ENT I have ever used. Also the staff are kind and understanding the of specialist.

Wonderful Dr Ford had prayer with me before surgery. This was very important to me. Recovering well. Office called next day to check up on me and made follow up appointment. Excellent!!!

Every thing was pleasant and efficient. No problems

I’m a 66 year old asthmatic whose symptoms have gotten worse the past 5 years. I went to Dr. Charles Ford after seeing other Drs and he has been seeing me for perhaps six months now. He convinced me polyps in my right sinus cavity needed to be removed immediately in order to restore proper nasal air flow. The surgery was 10 days ago and what a difference it has made to my breathing! Lots of Dr’s I imagine do these procedures but I find very few Dr’s have his bedside manner. In-fact more than one of his staff tells me they’ve worked for other Drs and none are as kind as Dr. Ford. I’d recommend Dr. Ford without hesitation. I especially admire Dr.Ford’s faith in Christ to steady his hand, give him wisdom where to cut, and to add healing after surgery.

I love the atmosphere here everyone is so friendly. They are very professional. I would recommend to all of my friends and family 🙂

The staff is friendly and courteous. The doctors are knowledgeable and kid friendly. The office is very clean.

The staff at Blue Ridge Nose & Throat are responsive to my needs and I feel supported. Dr Ford as primary MD and Dr Markovich in audiology are reliable healthcare specialists .

Nice office. Staff courteous and kind. Wait times not too long.

We have been treated so well by everyone at Blue Ridge ENT. We recommend this place to everyone we know who has ear or hearing issues. I cant say enough good and actually have no complaints at all.

Easy to have a great 2nd visit when the 1st visit diagnosis and prescription was so successful.

I have always had excellent care and been treated with kindness and respect!

*Updated* $320 to perform an endoscopy and tell me I have acid reflux. They didnt quote me a price before calling me back, and if they had I would have laughed and walked out. Although they didnt bother contacting my insurance at first, they have done so since then. This is the first time Ive attempted to use my private insurance as I was on Tricare until a few years ago, which is single payer and damn good care, so I guess it was just really shocking to see the American private healthcare system in action. At first I thought the doctor was nervous that I might have COVID due to his sheepish demeanor, but after realizing how much they were charging for the numbing agent, 30 second endoscopy, and advice to eat better and take prilosec, I think maybe he was just embarrassed that his once proud profession has sunk to this level of petty price gouging.

I highly recommend Blue Ridge Ear, Nose and Throat. Always a pleasant experience. The staff are very friendly and overall good vibes. Dr. Volglewede is the best! Very friendly, caring, informative and highly knowledgeable. He’s done so much to better my health and I am forever grateful. He’s simply the best! I trust Blue Ridge Ear, Nose, and Throat and will continue to recommend them to all my family and friends.

Wonderful experience with staff. I seen Dr.Taylor Phillips he did a full examination and took the time to listen to all of my concerns and issues. He did not rush thru my exam he took everything I had to say serious and definitely wanted to help me get some relief.He was attentive and concerned. He took the time to review my MRI seen the problem and is sending me where I need to go. Very grateful. Would highly recommend.

Great experience, friendly and efficiently ENT staff, professional providers who know how to talk to a patient.

Called Blue Ridge ENT for appointment with Doctor. Seen by PA who provided an assessment concerning an ear disorder. Waited an hour +. for appointment. Went to hospital for CT scan. The PA ordered the wrong CT. Staff called this office for correct order. After multiple attempts to call PAOffice for correct order. After multiple attempts there were multiple calls to contact the PA. After an hour+ while waiting in the CT hallwayfinally received correct order. Office called about prep for CT scan with a reply that no prep necessary. Concerned about prep.Guess wrong order did not need prep. Scientific article of treatment options delivered to the office. No follow up on CT results. Find another practice who provides complete care.

My first and only experience at Blue ridge ear nose and throat but I would give it a positive rating because it was a good experience easy check-in still using safety measures with masks Dr bouvey was very helpful and I will be back in 6 months to check in with them again very professional environment

Reliable service, COMPASSIONATE, efficient, thorough. No complaints.

Everyone was so nice. Dr. Ford is amazing.

This office is so professional. I have been seeing Dr. Ford for 20 years. He is extremely knowledgeable, listens well, and works with you to best provide for your health. They are always clean, safe, and on top of current health protocols. I highly recommend them.

My visits to BRENT have always been extremely helpful. Dr. Ford is a joy to work with for his knowledge and good nature. My comment on his video for masks and folks with hearing problems.....I agree reading lip movements not only helps non-hearing and semi-hearing people, but fully hearing people use lip movments as well ! There are many brands of see-thru masks which show the lips behind a plastic material, and the rest of the mask is cloth for breathing. Thanks BRENT for all you do.

Love Grant the audiologist and Dr. Ford. Boone Office receptionist people tend to be rude. I am upset that I can no longer receive free batteries for my hearing aids especially since I bought them from you all. I am due for an exam since my hearing in fading quickly but I do not want to deal with the rudeness of the receptionist anymore. Thanks Grant and Dr. Ford - you are great!

Everyone was kind, helpful and knowledgeable. Thank you!

I was very impressed with the Mr. Phillips (PA) during my first ENT visit. Not knowing what to expect, I was somewhat apprehensive, but Mr. Phillips’ kind and caring demeanor immediately made me feel comfortable. I was fearful that the laryngoscopy would be uncomfortable, but Mr. Phillips performed the procedure so expertly that I experienced no discomfort at all. I especially loved how Mr. Phillips really took his time to listen to me and explain things in language I could understand. I had a great visit and left the office feeling uplifted and hopeful.

I felt like a walking sinus infection for 20+ years. The first thing that I learned at BRENT is that allergies make a person tired. I always felt tired even when I didnt have a sinus infection. Its been a long process, but its been definitely worth the effort. I had the allergy test, balloon sinuplasty in 2016, and about a year and a half of the liquid allergy drops post-surgery. I now have more energy and congestion drains easily. The doctors and staff at BRENT are friendly, patient and caring. Their kindness and expertise have been a crucial part of the process of feeling better.

The entire staff is warm and welcoming. They are knowledgeable in their respective fields and thorough in their exams, treatments, and related experiences. Their discussions with me have been honest, complete, and always in my best interest.

As I help to guide mom, well over 90, across a distance of 900 miles, Blue Ridge ENT has been a life saver. Hearing aids can make a huge difference in how each day goes for her. When she lost hers, recently, I was so glad she had worked with Blue Ridge ENT. Amy in the audible department went the second and third mile in checking on options, recommending possible solutions and working with the assisted living staff to set up an appointment. It is wonderful to be able to trust Moms auditory care to folks that are this professional, caring, and expert!

My husband and I have been going to Blue Ridge for several years, for allergy and ear care, and we love all the people we have been involved with. The are knowledgeable and very thoughtful, and kind and helpful. Would not think of going anywhere else.

Very comfortable facilities! Very, very nice staff! Dr. Sheets is phenomenal! The visit was professional, no hurry from anyone! I have found a home!

Easy to schedule and get tested for allergies, very upfront on cost. I have to say they went above and beyond when i broke my leg; they came out to the car to give the shot, and after to check before I left. Just so i did not have to go through bad weather or have a chance of accidently putting weight on my leg. Everyone is friendly, efficient and explaines everything along the way.

Dr. Vogelwede changed my life! Ive had bad seasonal allergies for years and 6 months of vertigo. I cannot do allergy shots but the drops are working wonders for me. He also put tubes in my ears which eliminated the pressure and stopped the vertigo! I am forever thankful.

I have had a lot of contact with the Audiology Department. They have been VERY helpful and attentive to my hearing aid problems. I would HIGHLY recommend this clinic.

They go out of their way to try to find an answer to your problem

I have nothing but praise for this office. My care was excellent. Dr. Voglewede is thorough knowledgeable and controlled my problem. I would never go to any other practice for ENT.

Dr. Ford and all the staff were so friendly, accessible, supportive and caring. Highly recommend!

Absolutely love the office and the staff!

No long wait during scheduled appointment. Demonstrated concern for patient. Highly recommended.

Dr. Ford and his staff provide friendly, professional services. I’d have been a patient for over 15 years and have always received the best care.

I was in NC when acid reflux became a BIG problem. I saw both Dr. Ford and later Dr. Voglewede...This was when COVID was rampant...The staff was meticulous in prevention. Both Drs. were professional and caring. My problem was resolved through changing medication. I will see one or the other for a yearly checkup in a few months. I highly recommend this practice...

Great! The wait was not too long, and Dr. Ford and his staff were nice and professional.

Laurie the nurse that administers allergy shots is professional and I have all the confidence in the world with her.

Dr FORD is the BEST. Love him and his work. Wayne

My little guy shoved a cranraisin so far up his nose, our general practitioner had to send us here. The doctor and his staff stayed late to wait for us, and were so patient and nice to my toddler. He was naturally scared and not loving what they were doing to get the raisin out, but the whole team was helping me soothe him and full of compassion.

Both Dr. Ford and Dr. Vogleweed are very thorough and helpful. I have had several cases of sinusitis in the past year. They have been working hard to do everything in their ability to help me with this. Each visit to either of these doctors have always been very pleasant. They are very kind, make a person feel welcome, and do all they can to meet your needs.I highly recommend you becoming a client of theirs. You will be very pleased.

This place is amazing ! My 1 year old did so great because the dr and nurses were so gentle and amazing !

Covid protocols carefully followed, professional and friendly staff.

Everyone at his office is so nice and polite.

Ive gotten allergy shots here for years... awesome staff. Also, all the doctors and specialists have been great for all the various things Ive needed over time.

Dr Ford is simply one of the best physicians I have had the experience of meeting. Highly recommended.

Dr Voglewede is awesome! He has done 2 surgeries on my daughter. First was tubes and second was a paper patch where her tube fell out, tonsillectomy and adenoids. Both times he was very professional and I never worried about my daughter being in his care. I would absolutely recommend him to anyone. Dr Ford is amazing too. However, we only had a brief visit with him. Office staff was also very great at scheduling and answering any questions I had.

Ive been going to the allergy clinic for 3 years and am very pleased with the results and service. The clinic is efficient, and the staff and doctors are both competent and caring; Also it feels great to be so much better.

Dr. Maddox has treated two of my sons - both had difficult situations and Dr. Maddox is a real professional. He even remembered us by name after we had not seen him for almost a year. Caring, knowledgeable and a great sense of humor! Definitely recommend him without a doubt!

I have gone to BRENT for several years they have always been very nice and helped me with my allergies.

Great staff and Doctors....

Referred to by my dentist due to a lump in my throat/neck. Thank you Dr. J. Tyson. Did the online paperwork prior to appointment at 9:30 am today. Asked to be there 30 minutes early for other paperwork. Check. Taken in on time? Nowhere close. Waited 28 minutes before being called in. Nurse takes vitals and says Dr. will be in a few minutes. maybe she should have said in ALOT of minutes. Another 26 minutes later I get to meet a very nice, concerned Doctor. Thats the reason I did not give a 1 star rating. Dont plan your day around your visit if time is important. My wife went with me and lost time off the clock because of their lack of coordinating the doctors time to visit with patients. If you dont get the first AM appointment, good luck with the rest of your day.

We had a very good experience with this practice when they did the procedure to place my daughters second set of ear tubes. They provided us all of the information we needed to make informed decisions about the procedure and respected our decision when we declined to do one of the optional procedures the doctor recommended. Their surgery scheduler was wonderful to work with and went our of her way to coordinate with the local pediatric dental practice to have another procedure performed by a dental surgeon while our daughter was under anesthesia for the tube procedure. Also, the audiologists have worked very well with our daughter despite her young age and a two-year-olds general resistance to cooperating ;) Overall, they have been a fantastic group of providers to work with.

Blue Ridge Ear Nose and Throat are in Boone,NC. The parking can be a bit tricky, but it is doable. Dr. Charles Ford is my md/surgeon there and he is fantastic! I love his patience and chairside manner. His calm, direct manner and confidence inspires the same in this cowardly patient. Although the office has a steady flow of patients, they really take care them. I highly recommend this practice. Luv u bunches!

I truly doubt that theres a finer, more compassionate & knowledgeable ENT office anywhere!. I spent 2 1/2 years at assorted ENTs and DOZENS of tests being done, only to be told theres NOTHING we can do for You! My very 1st visit, with Dr. Ford & he fixed the issue in under 30 minutes. Miracles DO exist! Ive got my life back & will be FOREVER grateful to Dr. Ford.

This is an amazing establishment I have nothing but praise for Dr. Ford and his team.With a clean facility, friendly, caring, and professional staff you get the best treatment possible.

They are the BEST!

While the doctors are wonderful, the front office staff are terrible. They close the phone lines early and are extremely rude over the phone. How else am I supposed to make an appointment?! Other than that I would have given them five stars.

Friendly staff.

Im finally getting relief for my sinus issues!

On more than one occasion the Audioligy Dept. staff have gone above and beyond in offering our family high quality customer service.Each time during our visits we have witnessed their geniune concern and compassion to answer the call to serve others and do it well. Thank you! The Hills

Dr. Ford and Dr. Maddox are the absolute best! They treated my son as they would their own and treated our family with the utmost respect and personalized care.

This Doctors office is horrible and doesnt make any sense. We were referred to be seen by a doctor who moved their practice to Texas. The ladies at the front desk were nothing but trouble as they were completely disrespectful to my girlfriend who was trying to figure out why she couldnt have her broken nose fixed by any of their doctors (who were all available). Theres a reason no one was in their lobby because the front desk ladies are so terrible that everyone gets up and leaves.

My son was seen treated there like a prince... Dr. Ford is amazing. I would recommend this practice to anyone and I am in healthcare so I know how bad it can be..

Dr. Voglewede is very thorough and friendly, and I was able to see him for an urgent matter the same day that it occurred.

Nice staff the doctor seemed to care about your help

Very great visit, the doctor was very informative and knowledgeable.

Very professional. Hate to see our favorite doctor leaving practice.

Good

Dr Ford - the best!

Rarely a wait which is unusual for doctors offices...

Im very impressed with Blue, Ridge Ear, Nose & Throats Doctors & entire staff.

Wonderful experience, spacious waiting room

The providers and staff at Blue Ridge are amazing.

Excellent doctors, excellent staff

Pretty good folks

Great doctors!

Not ever been there

Dr. Ford’s staff is always punctual and courteous. Was quickly seen by the doctor. We discussed my symptoms and medical issues, physical evaluation and then clear instructions for further care and follow up.Would definitely recommend this clinic for anyone looking for an ENT.

Dr. Ford was personable knowledgeable and very helpful. He was genuinely concerned with giving me the best possible care.

I arrived early and was taken in on time. They were all very professional and the Dr took the time to explain my upcoming procedure Im detail which I greatly appreciated.