Family Hearing appears to be a very well run organization. And Jennifer La Borde certainly is extremely experienced, considerate and thorough. She made great strides in dealing with a problem that two other hearing specialists failed to solve in several years of trying. I have a high level of confidence in the care that I receive from Family Hearing. Strongly recommended.
Absolutely love Family Hearing. The audiologists from my appointment (a few years ago) were amazing and helped me with the process of getting custom earplugs. I stopped back in just the other day for a follow up and had just as good an experience. Highly recommend!
I first got hearing aids from Family Hearing in Louisville 7 years ago and just used them again for new hearing aids. Everyone who works there is very good at what they do and they are pleasant to be around. They are very responsive when you have questions or need adjustments. I think that whats important when getting hearing aids is more about the people who get them set up than the brand (not that Im expert in this). If true, this is reason enough to see these folks.
I was a bit anxious to have my hearing evaluated and enter the hearing aid world. Georgianna led me through the experience with personalized caring and professionalism. I highly recommend Family Hearing for your consideration.
I always get great service at Family Hearing. The audiologists are always very patient and listen to my questions before offering their solutions. I would recommend Family Hearing to anyone who is thinking they may need hearing aids or want their hearing checked.
I have enjoyed the service and especially the patience they have with me atFamily Hearing in Boulder. They even come to our retirement home here once a month to clean and adjust our hearing aids. They were recommended to me by the Widex agent in Atlanta even though they products from carry many other companiesI recommend Family Hearing to anyone who is having problems hearing.George JohnsonBoulder, Co.
I have been a hearing aid wearer since I was 16 years old, and I am now 51. I have had MANY audiologists throughout the years - Jennifer La Borde is, by FAR, the most professional, courteous, knowledgeable, skilled, thoughtful and kind audiologist I have ever worked with! The entire staff at Family Hearing Boulder is always accommodating, professional and so very friendly. It is a joy to visit there and any issues I may have are promptly cared for in the utmost professionalism and, believe it or not - fun! Thank you Family Hearing for being there!! HIGHLY, HIGHLY RECOMMEDED!!!
As a musician, its crucial that I am protecting my hearing, while maintaining the ability to monitor live music. I use Sensaphonics, which require a PERFECT fit, being that they are a full silicone mold. I visited multiple local practices, and paid for impressions each time, only to have them done incorrectly. Finally, I visited Family Hearing, where they knew exactly what to do to ensure a proper inner-ear impression. Im a proud owner of the Sensaphonics 3MAX in-ear monitors. Ive never used a more comfortable monitor, and through my experience, I know that could not have been guaranteed anywhere other than Family Hearing. Such a phenomenal group of doctors, offering expertise which I could not put a price on.
Dr Georgiana Walpole was personable and professional. She was very thorough and fully answered all my questions. Very effective in going over my hearing test results as well as a comparative with an earlier test. I highly recommend Family Hearing.
Like most people, I was in denial about my hearing problems. Jennifer from Family Hearing in Boulder was wonderful. Just talking to her made me feel better about my hearing. She was so helpful in assisting me in choosing the best hearing aid for me. I recently lost one of my hearing aids. I called Grace and within a week I had a new one.I would highly recommend Family Hearing In Boulder for their compassion and great service.Marjorie
Appreciated the skillful way you removed my earwax. Anne
Im so glad I chose this practice! Dr. Georgie is so caring and really understands the patients needs! My hearing loss is specialized and I need high technology hearing aids. The investment was worth every penny! She really knew what she was talking about! Dont compromise your hearing!! Go visit Family Hearing and Dr. Georgie, they really care about their patients!
Laidies there were awesome friendly and service is fast gentle. Thanks🙏🏽🙏🏽
I thought i was losing my hearing so I went to Family Hearing. Dr. Georgie cleaned my ears and gave me a hearing test. Turns out, its good to get your ears cleaned. Family Hearing has a great staff and they really care about their patients. Thank you Family Hearing and Dr. Georgie.
Family Hearing was COVID-19 safe.Dr. Walpole was professional, friendly and explained the hearing testing and results in a complete and understandable way.
The online review of technical performance is superb, especially in these times of uncertainty. In my case, an office visit was required to repair one of the devices. That experience, too, was excellent ... yes, all the appropriate healthcare requirements were observed. But more important still was the fact that Liz listened to verbal explanation fo issue; defined it correctly and fixed it without hassle. Another in a succession of positive experiences by all personnel Many thanks.! G
Their prices are higher then others in the area for the exact same items and packages.For example their active high performance aids were $7490. At an audiologist in Louisville it is priced at 6440 for the exact same thing. Another place in Boulder is 6190.00. The services that they came with were identical: same warranty, fittings, free battery’s, repairs, cleanings, etc.I went here because someone posted that they had affordable hearing aids - i was so disappointed. My heart just dropped when I heard the prices. The quiet line (2nd tier from bottom) was 4990.00 in Lafayette the same line was 3440.00The best part was the audiologist. She really tried to help me out and offered financing (you end up paying a lot more 7440 doing that), and they would accept the 2k my insurance pays but I cannot afford to drop over 5k during a pandemic. There was no difference between Family Hearings packages and another Boulder hearing center except that Family Hearing charges over a thousand dollars more.
Jennifer was personal, highly professional and took time to educate and explain things and the center and staff were attentive and well set up to accommodate Covid precautions. A number of family members have been going to The Family Hearing Center for years and Ive been recommending them to many of my own patients and friends. Highly recommend The Family Hearing Center and give them an A+ rating.
Great experience at Family Hearing! My test and hearing aid adjustment went very well with no problems. The staff really made me feel special. Thank you!
The remarkable care that everyone at Family Hearing gives to my 88 year-old mother is so appreciated!
Very friendly, helpful, thorough, informative, & professional.
Family Hearing Center is a fabulous team of audiologists. Friendly, super helpful and provide accurate direction on how to keep you hearing loss to a minimum. I have used them for the past 10 years and I am grateful for all their hearing advice and counsel!
I dont think I could have had a better experience at any other office in the surrounding areas. Such invaluable service from a kind and skilled group of people.
I found Georgie and her staff riendly, knowledgeable, and thorough. A very welcoming place.
I highly recommend Family Hearing and gladly give it 5 stars. The staff is great, the wait to be seen is minimal, and they are great communicators. I always feel they value me both as a patient and a person.
Everyone was very pleasant and friendly, and yet very professional. I felt I was working with knowledgable and helpful people. Ive just change from another hearing group and Family Hearing is like night and day. Thank you so much.
Family Hearing is great! I recently moved to Boulder from Los Angeles my Audiologist recommended I visit Family Hearing to assist me with my Starkey Hearings Aids. I got an appointment immediately, they fixed my hearing aids during my visit and removed the wax from my ears. I left their offices very happy with my hearing much improved. I highly recommend Family Hearing. Richard
Dr. Hearne is awesome. She pointed out exactly where my hearing loss is and corrected it. Never saw myself wearing hearing aids, but you can barely see them.
Family hearing has the old fashioned customer service, meaning they actually care about you and what you have to say. They are very professional and help you make your best decision without any pressure. Get your hearing checked it could save a marriage or your sanity,
The best experience ever.
My rechargeable batteries had failed. I was able to get in the same day, and the lovely reception was able to help me diagnose the problem as well as provide me with replacement batteries at no charge to me.All in all I would rate the service I received a solid 6 out of 5, where 5 is excellent and 6 is extraordinary.Thank you Family Hearing!David
Were able to answer all my questions and point me in the right direction for next steps.
I have one word to describe Family Hearing...AWESOME!I have been in the office several times now, they are the most helpful, friendly and informative people that you could want and I’m loving my new hearing aids. So glad I found them!
We had to evacuate from Estes Park with less than 1 hour notice due to the East Troublesome Wildfire. In the frantic process, I failed to grab my rechargeable hearing aid charger. I can hear nothing without my hearing aids. Family Hearing (Boulder) not only gave me a new one, but calmed me down with a Sbux gift card and cleaned my hearing aids! They sent me on my way with a smile! Wonderful people!! Thank you, Grace!!
Always friendly, efficient and knowledgeable service. It’s a pleasure to work with Jennifer and her staff
Everyone at Family Hearing was outstanding, and we cannot say enough good thing about Jennifer and Georgianna. They we very thorough and genuinely concerned with helping me improve my quality of life.
The staff are friendly and competent. My expectations were exceeded. This is a good place for hearing needs.
Everyone at family hearing are all experts and fabulous people they treat you so kind and caring always there for you and will always clean your hearing aids at no charge they’re just plain old great people.
This is indeed a Family centered business. They go out of their way to anticipate their clients needs from having proper sanitization and distancing now to hiring very qualified people friendly staff. Thanks!
I dropped in off the street with no research or recommendation and Im glad I did. The staff was professional and prompt in setting up appointments and returning calls. They were also very helpful and I was impressed with the audiologist. I highly recommend them and I will continue to use them as it looks like I will need hearing aids in the future. Glad I found out now and got a baseline hearing exam for later!
Always ready to help even if its just for new batteries!
Very skilled, empathetic professional staff. Theyve helped me find better hearing at an affordable price...and always helpful. Highly recommended.
Really good experience. Caring and thorough. Everything explained very well. Thank you. Lois
Professional and no pressure. Their goal is to help you improve hearing and they care about your overall happiness. I worked with Jennifer and I highly recommend her.
I have come to these people for over ten years simply for hearing tests, etc. They have always been absolutely kind, fun, and great to work with. 100% recommended.
Very professional group and outstanding service. Highly recommended, thanks Dr Walpole.
Jennifer has always demonstrated thorough understanding of everything related to hearing and been courteous and professional.
The Team at Family Heering is exceptional. They are always quick to answer the phone. They provide quick and easy solutions to any issued I have with my hearing aids. They have adapted quickly to providing safe clean curbeside service. I could ask for more from them.
What I appreciate most about Family Hearing is that Jennifer truly treats you like family! There is a genuine caring and responsiveness at Family Hearing in Boulder
Geogie was great.
I have been trusting my hearing care to Jennifer LaBorde for many years. In the recent visit I was wondering whether I needed new aids . She checked my heating, made a minor adjustment to the hearing aid program and replaced the tubing which had hardened. She obviously did not try to sell me new aids when she was confident they were not yet needed. She is very competent and personable. I highly recommend Family Hearing.
We have been going to Family Hearing in Boulder for about 20 years. They have always provided excellent service in a caring environment. My husband, our son and I all have hearing aids and we wouldnt go anywhere else. I highly recommend the Family Hearing Center!
The staff is very friendly and are actually concerned about improving my hearing. It took a bit longer to get fitted, but first it was my insurance company delaying, then everyone (including me) got the flu. But, I just got them fitted yesterday and I am really pleased so far.
Ive gone (Boulder, CO location) here twice to get impressions made for IEMs and each experience has been great. Everyone is very professional and friendly, the office is clean and updated, and I felt like I was in good hands. Id definitely recommend Family Hearing.
Our family has a history of hearing loss, so I have been wearing hearing aids for over 20 years. Jennifer LaBorde at Family Hearing is a lifesaver!Modern hearing aids are very sophisticated computer driven devices, that do much much more than amplify the speech around you. Matching the computer profiles in the hearing aid is a complex and essential part of getting the most out of your hearing aids. Jennifer has patiently worked with me to fine tune my hearing aids allow me to lead a normal life as long as I can in the face of my continued hearing decline. It has made a world of difference. If you are looking for the best care possible, I recommend you make an appointment with Jennifer!
On this visit I was assisted by Hannah who understood my issues and addressed them in a very helpful way. She was also friendly and encouraging. Id recommend not only her but the Family Hearing Center entire staff with no reservations.
A fantastic business! Id love to give Jennifer and her staff six stars as I feel they go way beyond expectations. Not only is Jennifer a true expert and professional, she and her staff genuinely make me feel welcome. I enjoy the smaller environment where the service is personalized.There are other competent hearing professionals around. I wanted something more than just competent, I found it at Family Hearing Center of Boulder. Strongly recommend!
Hanna and Jamie are the best. You can ask any question, solve any issues. Both are very approachable, professional and super friendly all rolled into one. I could not be happier with the service, products, and advice. You are going to the best when you go to Family Hearing in Boulder. Don’t hesitate, just go!
Jennifer La Borde is just wonderful! She is so patient and thorough with me and all the questions I have. I just love her! She has helped me so much over the years with my profound hearing loss. I HIGHLY recommend Jennifer for anyone who is experiencing hearing problems.
They are very considerate, patient and helpful in trying to make everything work out right. I recommend them highly.
Jennifer knows what she is doing and made it very easy to know which hearing aid with much improved technology I should have to replace my eight-year old one.
Granted, going to the audiologist isnt like going to the dentist, but there are almost surely things Id RATHER do. That being said, my last visit to Family Hearing was not only fast, but productive and fun. Thanks for making my day better...
They are all Angels, very courteous and got my stuck dome out of my husband s ear
Brittany has been extremely helpful with the hearing aid process. I have not purchased yet as we are still trying to figure out the best fit for my hearing situation. She has been very patient and informative. Thank you!
New hearing aids are a dramatic improvement over my hearing aid purchased four years ago. Hanna Page did a truly excellent job in all phases of the process: selection of a brand and model, fitting, and follow up
Jennifer was very helpful and assisted me with navigating my iPhone.
Fast & efficient service
It was an outstanding experience to receive my hearing aids fromHannah. I have only been wearing them one day but oh, I can hear.I have had many audiologists through the years but Hannah is thebest Ive ever had. Her expertise and manner are wonderfulThanks, thanks, thanks.Betty Young.
Ive been going to Family Hearing for years and they always provide incredibly service. The staff is accommodating and helpful. Jennifer really is the best audiologist I have been to - she consistently provides stellar service through her expertise and friendliness. She is always up to date on new technologies and issues in the audiology field. Would highly recommend!
Thorough hearing exam in a soundproof booth with results clearly explained by a personable audiologist and linked to specific hearing aid recommendations. Health insurance logistics were also addressed. Highly recommended.
The people are very nice, the service is fantastic, it was a pleasure to go there
PARENTS – AVOID AT ALL COSTWe have a young child who needed a new set of hearing aids. She needed them urgently, to help her with challenges in kindergarten, difficulties of hearing her teachers and friends. When we came to the appointment with the audiologist HANNA PAGE we went through a long discussion over choosing the hearing aids and ear-mold, including colors etc. In spite of highlighting how important it was for this to be processed urgently, it took a few weeks, and many phone calls, before Family Hearing moved this forward and ordered the hearing aids. We then received a phone call to book the appointment in which the ear-mold would be fitted. When we arrived, Hanna approached us and said she wont be able to fit the ear-mold because they do not have the right equipment to do that! I was shocked! We have wasted almost a month waiting for hearing aids for which they cannot fit the ear-mold. When I confronted Hanna about this, she tried making excuses such saying that she told us in the first appointment that they wont be able to fit the mold – which is obviously a lie to cover her lack of care and professionalism – why would we move forward with an order they cannot fulfill, and thereby waste our time, if we knew they cannot complete it? And why would Family Hearing order the hearing aids if they could not fit the ear-mold? This is a severe case of negligence – and my child has to “pay” for this horrible treatment. Parents, if you care for your child (and im sure that you do), stay away from this provider.
I had a great experience at Family hearing. The staff was very friendly, knowledgeable and they met all of my needs. I’ll be able to use my supplemental a insurance and will have minimal out of pocket expense. I’m very happy and would use them again. Stephen.
When you have hearing aids you NEED accurate assessment, availability & integrity! I have been cared for by Family Hearing Center for 10 years, their expertise is evident & they have provided excellent service! They truly care about their clients & do everything possible to meet your need. AND today they did it once again! Thank YOU Jennifer! I am so grateful for the Family Hearing Center!
This was the fourth hearing aid center I visited and because of an excellent experience, it was the last. I found Jennifer to be pleasant and very knowledgeable.My aids were fitted on 9/12/14. They are comfortable and function perfectly. My wife is also very pleased.I am a first time user of hearing aids and I strongly recommend this hearing aid center. Good people, good products.
I wasnt very happy when I realized I was going to need hearing aids a few years back. However, if you need to, be sure and come here. These guys are super qualified, patient and a pleasure to deal with. Im so glad they are nearby.
I just got new hearing aids from Family Hearing with strong improvements over my previous pairs. With their newer technologies, I can also make use of a remote microphone and telephone adaptor that sends sound directly into my hearing aids so that I am more connected. In my ongoing learning curve, I hope for some more incremental improvements over time -- and that is the purpose of working with a committed and highly qualified hearing aid specialist.
We went here to get ear impressions for some in-ear monitors. The staff was very fun and made just a half hour there very enjoyable. The appointment was easy to schedule and get all that we needed.
Liz was very efficient and quickly resolved my issue. Wonderful experience. Thank you
Very personable, knowledgeable and professional group. They go out of their way to make sure that one receives the proper devices and that they fit and match ones hearing needs. Highly recommended.
My visit was super fast and easy thanks to the friendly staff. After the checkup on what i thought was compounded earwax turned out to be an infection. And because they couldnt help me the visit was free. Their business model is fantastic and i highly recommend them. They even offered to email me pictures of my ear so i could show them to my physician.
Up to date office, attentive and knowledgeable staff.
Congratulations Jennifer as the new owner of Family Hearing!! I visited on 2-8-18 to get the battery door on my left HA replaced. Dolly did a fine job and I should have a replacement by 2-12-18. What would have made my visit truly amazing is the availability of a replacement part ready at that moment.Best wishes.Jack Welber2-8-18
Absolutely the best decision I have made to go get my ears check by Family Hearing Center. After multiple concussion not realizing how it affected my hearing, They fitted me with WIDEX hearing aids which changed my life. All Staff are so sweet caring and knowledgeable!
I have appreciated the screening services and the careful explanation of my results. It has been so helpful to follow my status over several years by a very professional individual.
Thank you so much for helping me hear better! Everyone there is always so kind! Jennifer you are awesome!👂❤
They have my total loyalty. They have served me for about 20 years. Great service, great people, great relationships with clients. I totally trust them. I drive 5 hours in order to maintain my relationship with them.
I was amazed at how incredibly kind, patient, and professional the staff and audiologists were at Family Hearing! I had a severe case of tinnitus and therefore lost most of my hearing ability. Family Hearing not only resolved the ringing in my ears they also completely restored my ability to hear! Thank you so much Family Hearing!
I am the grandfather of a little girl who went to Family Hearing for new hearing aids. She found it difficult to hear her teachers and friends. Our only mistake was that we have chosen Family Hearing as her provider. They took weeks to order her hearing aids, and when it arrived they invited my son and her for an appointment, and told them they do not have the equipment to complete the hearing aid fitting. If they do this to a child who desperately needed new hearing aids, how would they treat you? Go somewhere else.
Very helpful to my family. Dad needed a repair done and the VA clinic is not convenient to access. We were able to walk in and get repair done in 10 minutes at very reasonable cost. Thank you Brittany and Jennifer!
The team at Family Hearing Center in Boulder is amazing - friendly, competent, caring and very knowledgeable. I have been going to them for three years and every visit has been the same level of positive, professional service. They clean my ears and my hearing aid. Every nine to twelve months we do a hearing test. They handle all the insurance and there has been, for me, almost no out of pocket cost. When I upgrade my hearing aid, I will do it with them for sure. They have earned my loyalty. Jennifer, Allison and Karima - thank you, YOU ARE THE BEST!!!
Ive been coming to Family Hearing for 12 Years now. Ive visited multiple providers in shopping for devices and over and over again choose Family Hearing. Their service is unparalleled, the ability to walk in has been great, and when I have problems with my TV box at home, theyve even come over to fix it and taught my son how to help me with it. I cant say enough.
Jennifer was so knowledgeable and great to work with. I felt immediately at ease and knew I was in good hands. Very professional and friendly staff!!
Ive worked with a lot of audiology centers around the US to get support for my hearing needs. Ive found Family Hearing to be wonderfully warm, welcoming, supportive and very quick to respond and help me when issues arise.
The office is very friendly, prompt and courteous. We love Jennifer LaBorda, she is so professional and always a good listener. We enjoy our visits therr.
I am glad I bought my hearing aids at Family Hearing. I have a complicated hearing loss so many providers in the past have had trouble programing my aids. Jennifer has done by far the best job of assessing my loss and programming my aids. She and the Family Hearing staff are always cheerful, helpful, and respectful of my time.
The Family Hearing team changed my life. Tinnitus and hearing loss was impacting my sleep and worse I could not hear my daughter. With their help we isolate the issues and found the right hearing aids for me and adjusted them to my lifestyle. They made wearing hearing aids at 50 cool! I highly recommend them to everyone all the time.
They were extremely nice and enjoyable and provided quick and great service.
Very professional and caring. After 3 years of having my hearing aids, the service is consistant each time I go in and their continual willingnes to make sure you are getting the maximum use possible out of your aids to adapt comfortably to your environment.