I never write reviews, but these guys deserve a great one. We tackled a big renovation right in the middle of covid and we needed a solid contractor to replace 22 windows in the entire home. Since this was a big piece of our budget, I spent weeks talking to vendors and getting bids...probably got quotes from like 12 different contractors. But after chatting with Jim, it was pretty clear right off the bat that he was gonna be our guy. It was so refreshing to talk to someone who knew their stuff, had been in the industry forever, gave great advice, and didnt act like a sales guy. I even called my wife to tell her I finally found someone I could trust ha. And then his bid came in as one of the more competitive ones too. So we pulled the trigger, and oh so glad we did.We had some delays on the project due to covid issues with the manufacturers, but Jims team and Jessica were so great about keeping us in the loop so we could manage logistics on our end. They went above and beyond there – they would put us on the installation schedule just in case the windows arrived early, since they knew we were pressed for time. And when the windows finally arrived, the install crew was there just as planned.And great install work too! Got the job done in 2 days, despite having to replace 22 steel-framed plate glass windows in an big old house. Wow. I didnt think it would go that fast. And they cleaned it all up, and didnt leave a trace. Came to check it out after it was done and it was just like a before and after picture – surreal to see such a dramatic difference so fast, and so nice to not have a bunch of cleanup after the fact. Chatted with the crew and they all vouched for Jim as pretty much the best company out there to work with, period. There was one window that we realized need a little adjustment on the trim, and they came out and took care of it fast.Ive worked with probably 15 different contractors on this project alone, and honestly I would only go out of my way to recommend 2 to friends and family... Accent windows is one of them. Seriously you wont find a better outfit. Legit expertise, great staff to communicate and keep the project on track, fantastic install process, and crazy competitive pricing. It is SO nice to have a go-to windows solution from here on out.

2 beautiful new doors! Working with Jim at Accent Windows was great - he came out looked at the 2 locations we wanted entry doors replaced and gave us some great options. We ordered the doors and now have them installed. A huge difference from the old 70s doors that were there before. The install guys did a great job and cleaned up well afterward. We love doing business with local business owners.

The customer service & communication was horrible at Accent Windows. The order is handed off to the the office person, after ordering, which is a problem as she would never call back even when she stated she would. I had to follow up every week after the door was delivered to them for an install date. Also, their measurements were wrong for the glass, so it took more time to have that fixed. The final product & install was good for our glass door, but Ive gone with another glass company for new windows for my entire house. The new glass company has outstanding customer service & communication, which I would expect considering the money spent.

I had a great consultation with Jim. He was very friendly and professional. He was knowledgeable and answered all of my questions. The pricing was fair. I placed my order on November 2nd, and it was installed on March 23rd. It took more time than I expected, but perhaps it was due to COVID and the supply chain being behind. The guys who installed it did an excellent job. The only criticism I have, is that they could improve their communication. I felt like I wasnt kept in the loop, when it came to my order. I had to be pro-active, however the office manager was really helpful.

Excellent, professional services! Would recommend them to all!

The service was really bad, got to stay on this company. We put a deposit down for windows and a sliding screen door on September 3rd, 2020, after I met Jim at the home show. Jim said it would be 8 weeks before install so the first part of November. In December after not hearing anything I called, to see about our install. The receptionist had no idea who I was or what I had ordered and told me she would get back to me. The receptionist never called me back, a week later I called again and the receptionist said our window frames were in but they had not gotten glass for them and it would be a few weeks. I called again a few weeks later we got an install date for January 29th, 2021. On January 27th, 2021, surprise, Jim came out and installed our windows and door, my wife and I moved our kids to different rooms so they could still do online school and would not freeze. Near the end of the install, Jim told my wife he did not have the sliding door, but he would figure it out, and an hour later he was back with a sliding door from who knows where and installed it. From order to installation was only 16.5 weeks, which was more than double the time frame promised. I am pretty sure we still would be waiting on our windows and doors had I not called and checked on our order.

Ordered windows in june2010, was told it would be here in August, its now October still nothing. tried talking to them but keep getting it will be here next week. then the new week comes and no windows. dont think they will ever come.. will update review when I get my windows. update got windows and they are perfect. he did a great job and I couldnt be happier

The windows and doors are beautiful. They did a great job uninstalling them. They have already saved us on air conditioning this summer and cant wait to see how much they save us on heating this winter.

Great customer service from our first interaction with them. We just bought our house and needed 5 windows in the basement replaced. Met Jim at a Home show expo where he answered all of our questions. They were prompt with the appointments and efficient with our time. We never felt any pressure, I recommend you give them a call.

Really good company to work with. The finished project looked great and they were very responsive. They addressed all of my concerns and now we have stunning new windows.

We are renovating a historic cabin and needed two replacement windows to match the existing windows. I was unsure if we’d be able to match them exactly, but hoped we could get close. Jim and Jessica helped us find some Pella windows we could custom design and then drew them up with the exact measurements. Jim and Jessica were attentive and quick to respond with any questions I had. When the windows arrived we were blown away at how beautiful they were and what a great replica they were of the existing windows. The communication throughout the process was excellent, and they delivered within the expected time frame. I highly recommend Accent Windows as a source for any windows you are looking for. They really came through with exactly what we wanted. Thank you!

The worst service I have ever seen . I am in the sales . We ordered the windows in may 2020, they said it would be done by August, no later than the first of September. The reason it would be that long, was because of covid. It is 10/12, we finally received 1 of the windows . We have called several times and all we get is the run around . They say they will call back and never do, we always have to reach out to them . We took the time off once they set a date to install. When the installer got here, he only had 1 window . We called again and they couldnt find our large living room window ... Then they said they found it 2 days later and would call on friday and set a 2nd installation time . Today is now monday and we had to call them again . I am really glad that all we paid was a deposit of 200 . We are now seeking a new company.

We are extremely happy with the windows and service provided by Accent Windows. We had several windows replace, one of the windows was changed into a bay window that required a lot of extra time and care. I was happy to see all the windows done in one day and the workmanship is just beautiful. The new windows have saved us a lot on our electric and gas bill (especially the west facing ones). Fantastic quality, work and customer service.

I had an awesome experience with this company! Jim was a pleasure to work with and was quick to come give a quote and get going. Window and stucco guys were super nice and treated house with respect and I didn’t worry about leaving house while they were there. They were super quick. Had patio enclosed and stucco complete within three days. Would recommend them to everyone!

We had 2 egress windows installed in our basement by this company, and have had nothing but problems. They said it would be 6 weeks from ordering to installation, we finally got them in after 9, but I had to fight for them to even come that quick, they tried pushing me later than that. A few months later one was leaking, it look nearly 2 weeks for him to come look at it, and again I had to fight to get him to come do that. Now one wont open, its clearly missing hardware for the locks, and while he actually came promptly to look at it this time, Ive now been waiting several weeks for them to fix it with no contact, no idea if they forgot about me again, or if theyre waiting on parts or what. Its next to impossible to ever get any information from this guy about whats going on, he rarely returns calls until several days later, this has been a nightmare from start to finish. Customer service is abysmal, they dont keep any commitments, and workmanship is shoddy at best. I have found no redeeming qualities about working with this company and will NEVER consider doing it again.Update: The above was in July. It is now the end of November and it still is not fixed. They claimed they were waiting on parts forever, but never seemed to have them. I finally called and said if not fixed soon I would be contracting a lawyer for breach of contract due to not honoring their warranty, Jim then threatened me and tried to say it was my fault the window broke. Magically later the sane day they have the parts. They came today to install them, but after waiting literally months for this part they ordered the wrong one and Im still left without a functional window.

We went to the home show to look at different options for replacing our 20 year old builder grade windows. We had a few different companies come to our home and give us quotes and we ended up choosing Accent Windows.The windows were installed when promised and look beautiful, including the stucco repairs to match the new windows. I cannot wait to see how well they perform through the different seasons.If youre looking for an honest, reliable and non-pushy window company, I would recommend giving Accent Windows a call.Thanks Jim, Dee and Jessica!

I would not trust another company to do my windows. They really gave 5 star service. Jim was amazing to work with and has great pricing and was quick to get the job done. I would highly recommend Accent Windows. Give them a call. You will not be disappointed.

Last year in 2017, I had a few people give me quotes for windows. The gentleman who came to my. Home was easy to talk to and great to work with. Needless to say we ended up hiring him for the job. When my windows arrived he installed them quick and efficiently. We have been very pleased with the product and the service.So pleased, that when our Granddaughter accidentally broke one of the windows that we had not yet replaced, without a second thought we called back and now look forward to a new set of windows, again.Best service - Best Quality - Nicest People - two thumbs up.

I can not say enough about how great this company is to work with. On time, professional and exactly what I was looking for! Excellent customer service! I will be recommending them to everyone I know! *remember to ask about the 20% website discount *

Installed beautiful windows, but one of the screens had a nick in it. Was told he would get it fixed and come by in a couple days and install it. It took longer than preferred to get the screen put in. Overall, we love the windows and plan on replacing the rest of our windows ad budget allows.

Our windows and sliding doors ended up looking nice. However, from a customer experience perspective, our experience with Accent Windows was not great: Jim quoted 10 weeks for our project and it ended up taking 21 weeks; I did not receive promised proactive updates (I had to keep calling Jessica on dates I was told I would hear back from them, but never did); I asked for a discount after so many back-and-forth conversations and missed deadlines and was offered a tiny 1% good faith discount; installation took place in separate sessions, due to missing materials, when I specifically requested no install until all materials had arrived; I have two different sliding doors installed for some reason; and finally after we paid our balance in full, we were told that we could not get a receipt for 3 business-days (seems odd in todays technology age). Overall, 21 weeks later (11 weeks over quoted time frame), things worked out okay, but this experience was rough.

I called several places to get quotes, Accent Windows stood out in price, variety, quality, professionalism, and caring!!! There was no pressure, as promised! They came to my home to provide me with the best accurate price and product for my needs! They communicated well, they were prompt, proficient, and very accomidating!!! This is exactly what a window experience should be!!!!

Quality windows throughout! The owner understands quality and customer service. He stood by the warranty even though the original company went under. The owner came out and installed the new windows at no cost. I would do business with Accent Windows again without question.

I really had a positive experience with these guys. The owner cares, his employees do good work and are sincere. I had a small problem with my window casing that I hadnt anticipated and they went above and beyond to help me repair it aside from putting in a great window that has served me well, now 2 years into it.Thank you Jim and crew!

This is the second home we’ve had Accent replace the windows on. As always, they were professional and the quality of the work and the windows is excellent.

We had all our upstair windows replaced including our garden window. We love them! We did have concerns with the installation of the garden window. We called and the installer returned and fixed it. They are beautiful! I highly recommend!

Small park but the kids still like it

Great people to work with !On time and very professional company.

Accent windows installed the windows in a house that I purchased. One of the windows has been leaking and I have been trying to get them to come out and fix it. Every time I call, the lady who answers the phone is very aggressive and acts annoyed that Im talking to her. She gives me very little information and then gets mad that I call back a day or 2 later when I havent been contacted by anyone. Im happy to change my review once they contact me and get this problem resolved.