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GameStop
2024 N, IL-50 Unit A5, Bourbonnais, IL 60914, United States
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GameStop
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je
Review №1

Best thing they did was hire that Miles kid. A lways willing to help and keeps the atmosphere a great place to shop. Also Neil is on point always takes the time to call to let me know when new figures come in and very knowledgeable.

Vi
Review №2

The experience was good seems like theyre getting more inventory finally

Mo
Review №3

Cool place, cool people, although my issue is just a result of covid instead of an issue with this establishment. Im a major fan of both Halo, and Star Wars. Ive recently taken up collecting Star Wars Black Series figures and wanted a good start to my collection, but stock has been quite limited.I find your lack of Black Series figures... Disturbing.Thats all.If any employees read this, have an awesome day and do what you love most. Love yourself.

Ch
Review №4

I give this a five star. Because its clean. And Have games you can play and test in the store.They have a lot. But down fall is that some games should be cheaper. High prices means lower business for this store. Have a big sell and drop prices for a week to get big buyers in. Especially around the holidays. I seen very little sells in here.Point being made. All and all its a comfy and quiet place to shop for video games.From Professional Christian poetry and music writer for F.A.M.E.Chad Lee Harrison A.K.A. ChadderBox Angel.P.S. To owner If You have never seen that person before. Do not ask for the persons phone number. Its just rude to do. First ask if they are a member. Then you ask for there number.Make sure your employees know this.

Ev
Review №5

Very clean and super nice and helpful people working there

Ja
Review №6

Its a Gamestop. Its gonna be exactly what you expect.

Ki
Review №7

Love going here, manager is cool and informative. Takes care of any coupons and points or returns I need to go through and always giving me good information on upcoming products!

Al
Review №8

Absolute strange people that work here, honestly dam near a special Ed class.

Ka
Review №9

We had a warranty issue. The issue was resolved quickly and professionally. I do feel the employee went above and beyond to not only understand what we needed but to assist us in resolving the problem.

Ni
Review №10

12/31/20 ZERO stars. This place has become more of an inconvenience. If Gamezilla dont have it Ill just use Amazon. Employee very rude telling customers get out of my store due to the 8 person minimum (because of covid). As if the line of people where aware of the self made regulations. Waited in line for 30 min to purchase a game on display that had a tag saying it was available used and new, only to be told they did not have the title In stock the second I sat the game on the counter? Not the first time. Definitely the last..

Ni
Review №11

HORRIBLE CUSTOMER SERVICE. SAT AT THE COUNTER WHILE THE CASHIER TALKED ON THE PHONE FOR A HOUR IN FRONT OF ME AND MY GRANDSON. I COULDNT WAIT ANY LONGER AND HAD TO LEAVE OUR STUFF WE WERE BUYING AT THE COUNTER. CORPORATE SHOULD DO SOMETHING ABOUT THAT!!!!

sa
Review №12

Friendly staff and have about every game u want if they dont have it then they order it and ship it to ur house

Je
Review №13

All of the guys working their are knowledgeable on everything gaming, they are funny, and extremely kind! They don’t just have video games either, they have a bunch of cool toys that kids or collectors can appreciate! They don’t have something you want?? They can more then likely order it for you depending on how sought after what your looking for really is! All in all recommend them

Ma
Review №14

Service is always great and the employees are super friendly

Na
Review №15

They are very friendly and knowledgeable about the video game world. For people that arent up to speed on videogames they are great help.

To
Review №16

Good customer service and Im always in and out.

JE
Review №17

Seems like they talk in circles, and lie when it comes to asking questions about the xbox x series availability. Each person tells you a different story, that makes no sense

Tj
Review №18

I just feel nostalgia when I go here

jo
Review №19

Good employees as of the new year but they are always out of xbox remotes and online keeps shipping broken ones

Ts
Review №20

2 stars instead of one because the staff here are helpful, friendly, and knowledgeable.It would be 1 star otherwise. Please do not shop at GameStop. ANY GameStop. Corporate basically hounds the employees at their retail stores to exercise shady business practices that are more likely to work on people who arent really that familiar with video games. Corporate will wag their fingers at employees who do not participate in pushing promotions that are bad for the customer. They will sell you games that are at a level of quality that they wont accept back for returns. The company has been rated worst company to work for multiple times. And thats because it employs passionate individuals, then expects them to treat customers like dirt.

An
Review №21

The staff was very knowledgeable and very helpful

Da
Review №22

Great deals !!!

Sy
Review №23

Super awesome staff!

ge
Review №24

Always love going into a game stop. Not just for games or systems but the random cool collectables that I find when I go in.

Jo
Review №25

Staff here is friendly and knowledgeable. If they dont know the answer or have the product they will help you find it

Wi
Review №26

Staff at this location are always very friendly and helpful and I have never felt pressured to buy anything

As
Review №27

Very helpful service. The store itself had everything I was looking for (including some gaming products no longer made). Clean store and friendly service. Would and will go again.

Ka
Review №28

Black Friday 2017 we received bags which we could fill with merchandise for an extra 20% off. This year I went for one game and was not interested in merchandise. In line I waited and an employee approached me and let me know if I were interested I could get a bag at the counter and put all merchandise in the bag for extra 20% off. Because of him mentioning it I grabbed a bunch of extra merchandise. I get up to the counter to be told that there are No bags! That was YESTERDAY..... the sales start THURSDAY night. So the 20% bags were given out the day BEFORE Black Friday event?!...very very bad move! Scamming your customers? Not for me. No more Black Fridays here.

Ha
Review №29

I love the store and all but I feel like I got ripped off I brought a bunch of games there they said 37 dollars and I was like cool but then they put the money on a gift card maybe Im in the wrong but I thought I was getting real money the website said money and credit so I thought I was gonna get money and if I actually can get money for it feel like I should have gotten a choice

Wi
Review №30

Most of the store is filled with Thinkgeek toys. And there are very few old games worth buying. And not many new ones as well.

Be
Review №31

Went in yesterday to pick up some older games to play with buddies and the girls working were fantastic. They went out of their way to find what I needed and had smiles the whole time. Honestly never received that kinda spectacular service at a gamestop before!

Li
Review №32

They have different things

Jo
Review №33

Nina will give you the best deal. She was extremely helpful, kind and quick.

Ph
Review №34

This GameStop is ok. The employees were ok. They couldve used some lessons from charm school but, I guess thats one of many reasons GameStop is going under.

Ma
Review №35

Small GameStop store. It’s a GameStop. However some of the workers are super annoying and never stop talking. You ask them one question they answer with a 5 minute rant. Try to avoid here unless I am just running in, keeping my head down, not making eye contact and not speaking to anyone. Lady with red hair is super nice though. Pretty as well, but married lol.

Bu
Review №36

We are huge gamers in our house, with 3 kids we learned to never grow up & GameStop keeps the child alive they got old school games the just released games they got alot of selections of not just video games & systems but they have a variety of different really cool merchandise the staff is super helpful & highly knowledgeable I can keep going but I promise that seeing this gamers heaven store in person would be the most epic route if you like games this is the go to place

bo
Review №37

One of the better ones good people and helpful

Ru
Review №38

This was an awesome place today you buy two games and get one free awesome

Mr
Review №39

The man with the beard so nice and helpful Everytime we go. Great service!

It
Review №40

The employee swear in front of me, under his breath about the scanner. Which isnt the worst but I didnt like the experience, and never had this issue at any other company. I havent been to gamestop in years due to I dont like how they used to or still do. Shove pre-orders down my throat. Thankfully this wasnt said to me. I also pc game so I have little reason to go since console focused.

Ka
Review №41

The girls that were working there tonight were awesome. Super helpful, nice to talk with, knew what they were talking about.

As
Review №42

No older games😭

Er
Review №43

Your average GameStop.. this location does have awesome employees!

sh
Review №44

Great team at Gamestop. Helped my grandson get the right headset for Xbox.

Ad
Review №45

I got what I wanted instantly. No wait and a good price.

Ro
Review №46

Took my son here. Been here quite a few times. This last time I buy my son a $60.00 Switch game and for Xbox One I get Ghost Recon Wildlands Gold Edition for $35.00 (used). I live 45 minutes away, I get home and start to install the game when I notice its not the gold edition but the standard edition. I call GameStop and the dude tells me to return it. Why have the case that says gold edition and give me a standard edition? I could have downloaded the standard edition for the same price. Im not driving 45 minutes to return it. Get it right the 1st time. Done with this place.

Pa
Review №47

Always have cool things on their clearance rack!

Ri
Review №48

The store is nice. Most employees are friendly. However, Dylan acts like he is the C.E.O. of all of Gamestop. When he refused to give me information regarding MY account(a previous transaction), I decided to take the order I was about to place with his store somewhere else.

Ra
Review №49

Favorite place to get info on games coming I have questions about. Also the fact its 1 of the few places that get collectors editions for big games

Ja
Review №50

These stores are always filled with merchandise with little room to walk. Talk about a fire hazard. Staff was very helpful.

Ja
Review №51

The staff is getting to pushy on sales. I think its a very annoying thing to come in for a used game, and another to have the staff attempt to sell you anything related to it and what ever else you even so much as glance at. I think ill just wait for an Amazon package from now on rather than have to face the embarrassment of having to tell both my child and the staff that I can not afford a 50$ figurine.

Wa
Review №52

Very helpful and treated my son like he was a regular customer! Highly recommend!

T
Review №53

Avoid this one!Go to the mall they are way nicer.I was willing to spend money on a specific console version, but they didnt even try to cater to me.

Is
Review №54

Great staff and always have what you need

Ch
Review №55

Love this store and their used game and system selection

Ad
Review №56

Service was ok but the manager seems like he hates his job and cant be bothered to be there. I just want to get my stuff and get out I will not be going back.

Ja
Review №57

Helpful and very funny and social go to this one

Bi
Review №58

How to i get the piranha plant dlc code for smash ulitmate gamestop please help

Co
Review №59

Very rude people that work here. When I went in there to sell my ps4, And then them saying no. (Not saying why) I was upset. He packed it up and said sorry. I went to car and left. 20 mins down the road noticed that the power cord was missing. The person that was testing my ps4 left the power cord. I was pissed. Turned around, got in the store. Again sorry about that. Do not go to this location. Find another gamestop

Ki
Review №60

The staff is always friendly and nice!

di
Review №61

Nice establishment. Friendly, helpful staff.

Ro
Review №62

Great selections and good staff. A little high on used consoles I think though.

Bo
Review №63

The workers are friendly, and never had an issue

Re
Review №64

Best place for games and staff is really polite

Da
Review №65

Always professional kind service!

Be
Review №66

Always top-notch service, very friendly and knowledgeable staff that makes sure you arent paying more for anything than you should. Prices are solid.

Ka
Review №67

My son and bf love this place

Ku
Review №68

Most of the workers here know what theyre doing the other ones not so much

Sc
Review №69

Always friendly and super helpfull

sh
Review №70

Gamestop offered me 24$ for my xbox360 3 controllers and 11 games went to ganezilla and got 90$ place is a rip offfffffff!!!!!!!!!!

Ph
Review №71

Cool game ok service

J
Review №72

They dont sell any 3rd party games like Chess Ultra... Only the mainstream war/racing games that you can buy anywhere else.

To
Review №73

Great customer service

Ca
Review №74

Gamestop is a RIP offf

Ja
Review №75

They will buy stolen ps4 from people and then lie about having them when you call. Horrible place.

Go
Review №76

Very knowledgeable employees that are ready to help with questions. Always a good experience.

Ry
Review №77

Great employees treat you like a good friend

Ky
Review №78

Quick and fast assistance to get in and get out.

Re
Review №79

Theres this lady who works the gamestop was very rude and disrespectful.

Bi
Review №80

Good stock but not the best prices

al
Review №81

Good store lots of variety

Pa
Review №82

Ok store. Liitle expensive. Even for used games.

Mi
Review №83

Very pushy on up saleing .

Ke
Review №84

Nice people, good prices

Th
Review №85

Great staff.

Ki
Review №86

Staff to busy talking to help me. I went someplace else.

Le
Review №87

You can find some cheap games

As
Review №88

Cool!!

Je
Review №89

Such amazing customer service!

To
Review №90

Knowledgable staff

Ke
Review №91

The employees were very helpful

mo
Review №92

I love this place

wo
Review №93

Stoped in to check things out

Be
Review №94

A little pricey and some of the games that I got didnt work

Jo
Review №95

Great place with good service

me
Review №96

Great place to get a game

Ja
Review №97

Great service!

Pa
Review №98

Great location,

R
Review №99

Great prices!!

Ti
Review №100

Good.

Information
17 Photos
100 Comments
4.1 Rating
  • Address:2024 N, IL-50 Unit A5, Bourbonnais, IL 60914, United States
  • Site:https://gamestop.com/store/us/il/bourbonnais/3943/bradley-commons-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 815-932-7928
Categories
  • Collectibles store
  • Cell phone store
  • Video game store
  • Electronics store
Working hours
  • Monday:12–8PM
  • Tuesday:Closed
  • Wednesday:7AM–10PM
  • Thursday:10AM–8PM
  • Friday:11AM–6PM
  • Saturday:12–8PM
  • Sunday:12–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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