They cleaned up my old digital watch and put in a fresh battery for a good price.

My husband brought my engagement right and wedding band here to be soldered together. Its an absolute joke of a job they did. The rings dont line up. Its pretty visually obvious. I cannot even believe it. On top of that, they said 1-2 days. 4 days later they still hadnt called to say it was done, we had to call and pick it up on the 5 the day.

This jewelry store is the best! The jewelers are THE BEST! Honest and fair! Go above and beyond! Never will I ever go any place else!

So my bf and I were recommended to come here thanks to his sister praising them on fixing her watch band with very little money. So on November 23, 2018 we went in to see if they could replace his rotary watch’s (of which was a gift from his mother) battery so we wouldn’t have to send it to the company itself. We are still waiting and it is May 2019. He went in two other occasions and the last time they said they were waiting on a part because it shattered or something. As both introverts, we hardly like to complain but I’m quite unhappy about this whole thing. I would never come back to this jeweler. If it was too hard to fix then they should have stated so from the start rather than breaking it.

I have been going to Andauls for several years now, and have never had an experience that was less than exceptional. Theyve restored and repaired jewelry I already owned or had gotten from somewhere else, and they even helped me create custom earrings for my sisters wedding with literally 24 hours to do it. They have always gone above and beyond; the staff is kind and respectful, and really listens to what you are asking for. Its not a yes or no place like some of the bigger chain stores. Not only have they always been able to accommodate my requests, but theyve usually been able to offer more than one solution and in different price brackets so that I could get exactly what I needed at the price I could afford. I have yet to find better pricing, turnaround times, or customer service anywhere else.

Greatest jewelry store! The people are wonderful and personal. I highly recommend this store.

I love this jeweler. Im used to spending $40 for a battery on a mavado but i brought him 2 mavados for battery changes and a wristband fix on my raymond weil and the total bill was $42 and some odd change plus he replaced a gasket ring on one of the mavados that another jeweler lost and refused to admit it. I finially found an honest jeweler that i will continue to more business with. 5 stars i give this horologist 10 stars hands down. 😀 very happy with their work. 3 watches repaired in an hour and a half.

Best jewelers in Bourbonnais. Ive been going to Andauls for years. They have a great selection of jewelry and do a great job fixing up watches. Great customer service and plenty to offer.

This is the BEST jewelry store in the Kankakee, Bourbonnais and Bradley area! They are so personable, prompt and willing to go the distance! I wont go anywhere else!

Great watch repair service, friendly guys behind the counter, and fair prices whether youre buying or selling.

Great experience! Staff were very helpful!

They scammed me and my girl friend, we gave them a diamond wedding band and engagement ring and they gave us two hundred dollars and two crappy watches that dont even keep time, ive never ever had a watch that doesnt keep time ever in my life

So yes. So so yes.