Great place to do business with excellent customer service
BG Towing & Repair moved my broke down Subaru from Toledo to Sheffield Village, which is almost 100 miles, with no issues at all. They were on time, professional, polite and friendly. Their communication was clear and made me feel like they really knew what they were doing and they actually care about their customers. They used the correct equipment for my AWD car, both to transport it and secure it to the truck. I would not hesitate to contact them again if I needed a tow in the Toledo area. Thanks again BG Towing!
I went on a Saturday (they fit me in for an emergency) and Dylan was the nicest man. Usually for women going to a repair shop is very intimidating and men will take advantage of you not knowing cars. Here Dylan explained everything to me very thoroughly, was SO nice, and had great knowledge of vehicles. I will be coming back if anything ever happens again!
Got me in fast, sat in comfy chair,pleasant nice people. Thought I had a very pricey problem. Told me I had a different problem.cost me 1/5 of original price ..will never go anywhere else. Love them all, they know their stuff. Like to have fun, and are easy to have with. They all treat you like an old friend!, and they are honest!!!!!!😄👌
Great group of guys! Thanks for helping.
Very professional and kind. Willing to help us with taking care of our sons car.
Great place, these guys are amazing, honest too
After my son had a rear coil spring suddenly break, Dylan went above and beyond to make the situation was taken care of in the best possible manner. I was treated like I was his only customer, never rushed or dismissed. They were honest, compassionate and willing to do what was necessary to help get my son back on the road after being stranded over 125 miles from home. I could have been charged anything in this situation being that all the business was done over the phone, but the final price was actually lower than first quoted. They are honest and reliable. I would definitely recommend them to anyone who needs service.
I am a Uhaul and Personal Car repair customer and highly satisfied with both experiences! Best shop in northwest ohio in my opinion (and Ive been to a lot with different vehicles). Dylan and Jeremiah (main technicians/manager at the shop) both know what it takes to provide excellent customer service and live up to standards they claim to have on their website. They were patient, knowledgeable, considerate, and understanding. And got the job on my Jeep Grand Cherokee done right, that no other place could figure out or fix. I will be going here for vehicle maintenance and repairs from now on.
Awesome experience. They towed us then drove us to a GO station and went all out. Very nice people. Strongly recommended....
I have used them on multiple occasions, they were very fast, very professional and I would not hesitate to call them again! The tow operator was always kind and courteous! I recommend them to anyone needing any assistance with their vehicle!
Called the week prior to schedule an appointment. After leaving my vehicle there it was four days before they even looked at it. When they called me they didnt have an estimate ready, waited two days plus the weekend before they had an estimate. Am told they will possibly get to it two days later. Three days later, and Im being told it will be a few more days. I dont know where you should get repairs done but I can recommend you not do it here.
Great people, very reasonable rates, lower than most repair shops. Highly recommend.
I have used B.G. Towing & Repair since 2015 for all of my vehicles. My company has used them prior to my arrival. Their service is quick, courteous, honest and inexpensive. I highly recommend them to all of my customers. I look forward to the future and all that they do for us.
Awesome towing and customer service from Jeremiah. Above and beyond . Thank you and God bless you all this Christmas!!
Other shop couldnt find out what was wrong with my truck. Deon had it towed to his shop. Within a few hours his mechanic found the problem, called me with a quote, and had it complete before I got off work. Excellent service will use again
Nicest people with best work and prices.
I highly recommend anyone in the Bowling Green are to utilize BG Towing and Repair. My son is going to school at BGSU and was going to come back home for Spring Break on Saturday when his car wouldnt start. It turned out that he needed a new starter. We called a few places and most couldnt get it done same day or wanted to charge us double the price due them knowing the situation we were in. Dylan and team gave us an excellent price and got it done on Saturday so he could drive home. If you have a student going to BGSU and your child needs car repairs, send them to BG Towing and Repair!
Great folks, friendly and willing to help. We rented a Uhaul trailer for a move from them. They helped us inexperienced folks hook it up and made sure we were good to go.
Thanks for the great service!!!
They have worked on my vehicle and on my daughters. Very satisfied with the work received, reasonable pricing compared to other automotive repair shops in town, friendly service and explained everything to me.will use again :)
Do not take your car here or let them tow it!! They cant even disconnect wires properly!! Shop owner has the worst customer service skills Ive ever witnessed, and dose not take responsibility for his businesses mistakes!!
Im giving them three stars because I like them as a business but Ive recently began to feel really sketchy from them and now all I hear is negative things about this place. I got my car in March of 2015 and since I got it they have handled all my repairs and Ive never had any issues with getting it all done and being timely. But it seemed like every time I got my car fixed I would turn around a month later and it would be something else wrong or even more wrong. Now keep in mind I got my car in March of 2015, I also got a new battery then too because the winter killed it. Last month I had my car towed there where I find out that my battery is completely dead. And I thought batteries were suppose to last you wayyyy longer than a year but since it was something simple I was fine with it cool they fixed it and my hood no problem. Took it back last Friday to have my tourq mounts replaced got it back the same day, excellent speed in service. Today I had to leave my car at tire man because it started over heating yesterday and there was a burning smell and steam coming from my engine my oil light popped on But apparently I had oil in my car still so they think the problem is bigger. My moms pissed because she thinks its something they should have picked up after seeing my car twice in the last month. I use to think they were good and trust worthy but every time I get my car back its more problems and now Im without a car again. They are nice a reasonable people with good speedy service sometimes but now Im pretty suspect since i,just got my car back from them so use with hope I suppose. It just doesnt sit right with me that its always a issue no matter how much I get fixed. And when I say I use bg towing and repair its always negative impact
I called for a jump start. It took him over 2 hours and 30 minutes to get to me because they had to answer a call from highway patrol. Then they said they are charging me for the miles they drove to get to the other call, because it was on the way to me. They also charged the other person for the same miles. $45 for the jump start that took 10 minutes, and $54 for the 15 miles he drove to get to me. Absolutely ridiculous. Im fine paying for the two miles he drove from the other person to me, but they are double charging and its just plain wrong.
Great people, good prices and they do exceptional work. This is the only place to take your vehicle in bowling green!
Waited an hour and a half for the tow truck driver to arrive, charged me $265 when all he did was pull me back onto the road (didn’t tow me anywhere). Then told me he couldn’t take my credit card so i had to find an atm, then he didn’t have any way to give me change. DO NOT RECOMMEND. The whole situation was ridiculous and overpriced.
Very honest they do top-notch work stand behind the work they do and dont try to sell you what you dont need will get you back on the road no time at a fair price
The driver said since state police called him to tow me he has to charge me extra I payed 212$ nothing but a scam......
Great service, reasonable prices, great environment
Very nice and worked fast!!
I really like it
Liked it
Expensive