Zach was tremendous with answering our questions, helping us decided which mattress was ideal for our sleeping styles, and worked with us to finalize our decision. I highly recommend seeing him about a mattress purchase at Sleep Outfitters!

Zach has been awsome. Was able to get us in and explain things we needed to know, about the mattress also got us a couple bonus gifts.

Easy and pleasant shopping experience! Extremely clean showroom and they took every precaution for safe mattress shopping—full length protective layer on top of the mattress, protective layer on pillow, and both employees were wearing masks properly. Ask for Wally—he was knowledgeable, friendly, and made the process super easy!

Zach was amazing!!! He was attentive and worked with us on getting my mom the best mattress for her money!!

I worked with 3 individuals (gen staff, store manager and regional manager) at the Bowling Green, KY store and they were great. Very friendly, knowledgeable and a pleasure to do business with.

Found a great new mattress and was able to get a very nice deal on it. Very nice and respectful.

My husband and I received excellent service from Ms. Brittany. We already had a mattress in mind and Ms. Brittany reassured us we were making an excellent decision. She answered all of our questions and went above and beyond to get us the best deal. Delivery date was quick- which was great!! Overall great buying experience. We will definitely do business again with her.

Great experience! The entire team was wonderful and helped me find my ideal mattress for my needs. If your in the market for a mattress, pay Stacy and her team a visit.

Zach did a wonderful job of helping me find a mattress that was perfect for me! He was very courteous, personable and knowledgeable. Thank you so much!!

Zach helped my husband and I find a great mattress for a great deal! We are super excited about finally having a great nights sleep!

Zach at Sleep outfitters in bowling green was very pleasant, he made shopping or my new bed super smooth, and was great to work with! Thanks for providing an awesome experience!!

I am so impressed! Miss Stacy was knowledgeable and personable! Got exactly what I wanted at a great price!Thank you Miss Stacy and Sleep Outfitters! Would highly recommend.

Zach was great! Really took his time to help us find the perfect fit!

Wally was great to work with in the BG store!

Zach Parker is the bomb!!!!! Pressure free buy.

Zach was great! He was very helpful in finding a mattress that felt awesome

Zach was amazing. Answered all our questions and was very patient!!

I had a great experience purchasing from Brittany. She was very knowledgeable with all the mattresses and helped me pick out the perfect bed. The store was covid compliant which was also a plus!

Good inventory, good prices

We recently purchased a mattress + box spring and had Crystal as our salesperson. She was informative and did not put pressure on us to buy immediately. We looked through the mattresses one day but made our purchase a few days later. She was happy to answer our questions each day. Delivery is quick given COVID.We had a much better experience here compared to another mattress chain who told us to use their website rather than answering our questions personally.Crystal did a great job of making clear exactly what we were buying without putting any pressure to buy a more expensive model. Would definitely recommend this Sleep Outfitters location!

Zach was very helpful and informative.

Zach and Stacey were amazing!!! Super polite and friendly, amazing people to work with!!

Kris is an awesome guy felt like he was very helpful and actually cared.

Mark from the Cookville TN store was working in the Bowling Green, Ky store today. I was having a issue with my warranty claim. Mark took about 20 minutes to solve the problem. He done exactly what he said he would do in calling me back & taking care of me. I appreciate his politeness, professionalism & taking care of my problem. I would absolutely recommend folks in his area to buy at his store. A BIG SHOUT OUT FOR A JOB WELL DONE. Thank you, Debbie V.

Zach is the man, visit for a good time😉

Zack was awesome.

Brittany Haynes was awesome! She helped me and my mom decide what matress to buy by explaining what all the different types of matresses were and what their benefits were. She knew all the information we needed of the top of her head to help us pick the matress that suited us the most.

After going to 3 other stores in Bowling Green, I finally got the perfect combination between the bed I want and great customer service. Would I recommend this store to my friends? 100% Yes.

Great selection & Brittany was incredibly helpful and very kind!

Went into Sleep Outfitters looking for a mattress for my grandma and Crystal was so patiently and friendly. She took the time to explain which would be the best for her. I never thought I would be so confident making this purchase but she made it easy. I will definitely be recommending to everyone I know.

Thank you Brittany for all your extra help picking out the right beds for the right price! Your patience with my kids and me was definitely appreciated :)

I went by the store to pick up a new pillow that I had bought there 3 years ago. The company no longer makes those exact pillows but within minutes Deborah had me walking out the door with a new pillow that’s even better than the one I had before. Thanks for the great customer service and knowledge provided during my visit!

Crystal is super chill and this place is very sanitary. I am happy with our mattress and the price point.

Very polite and helpful. Found just what we had been looking for. Very knowledgeable about what would be best for us. Crystal is who Ill definitely be reccomend to everyone I know.

Good customer service - very patient. I would recommend to anyone who is in the market for a new mattress!

Debrah was incredibly helpful helping my girlfriend and I find the perfect mattress set that was tailored to our specific needs. She really went above and beyond while managing to save us a good chuck of change on our selection. Top notch customer service that is unparalleled in town 👍🏼

I went to Sleep Outfitters in Bowling Green, Ky and Crystal was the biggest help in finding what I was looking for! There were no questions left unanswered and she was the kindest and most helpful! Definitely will come back!

Came in the other day to just take a look around. Immediately was approached by an employee, Crystal told her I was just looking and comparing prices. Not only did she take the time to see what kind of bed I liked but also took me around and showed me what all kinds of beds I may like and the prices. Unlike other places I had been to she did not make me feel like I pressured to buy right then and there. I will definitely be buying a bed from there from her when I’m ready to.

Crystal Lockhart is a verypolite employee . She knows her information on all of the mattresses. Love the availability. She is very patient. Will recommend this store.

Unfortunately they were closed due to Covid when I was there but they have great mattresses and bedding.

Crystal is the best worker there! Knows her stuff for sure! Felt right at home. 5 stars from me anyday😁

Crystal was very helpful when I came in looking for a Tempurpedic pillow. She wasnt pushy and was very knowledgeable of the types of pillows Tempurpedic offers. I love my pillow so much I had my wife stop in too so she could buy one that fits her sleeping style!

My wife and I recently visited Sleep Outfitters in Bowling Green, Kentucky as we were ready to replace our 14 year old King Mattress. We were greeted by Barry who very kindly guided us through sales process. Barry was a great listener, as well as a Wealth of Information! Very happy with our new mattress and our purchase experience. I highly recommend Barry and Sleep Outfitters!

This is one of the best places to go to get a mattress in Bowling Green. Barry, does not beat around the bush, nor does have an air of a sly, shady salesman. He is a man who is knowledgeable, attentive, and most of all honest, which is rare in his line of work. Also 48 month 0 interest is also another wonderful reason to go here. I would recommend anyone to start here!

Barry took his time showing my wife and I all the many options available. He is enjoyable to talk to and has many years of experience in his line of work. Looking for the best bed and best deal look no further, Barry can help..

My wife and I had went in to get a new bed, looking to upgrade, Jonathan was there that day and was very knowledgeable about every med we tried, we finally found the right bed for us, and couldn’t be anymore happy

Victoria Warner was great! She did not try and pressure us into buying a mattress which was fantastic. We did end up purchasing one but it was the one and we couldnt have received better help from anyone else. It was a pleasant experience and we will definitely be referring family and friends. She was extremely friendly and felt like someone we have known for years! Thanks, Victoria! :)

Crystal Lockhart is the best. Was very educated with all my questions. I highly recommend.

Crystal is amazing! She really cares about her customers, and goes out of her way to make sure we are educated and satisfied with our purchase.

Salesperson wasnt pushy in any way which was a surprise. Very helpful and knowledgeable of products. Would definitely recommend this location

Crystal was a pleasure to work with. She made it so easy to find what works for me!! Couldnt recommend more!!

Had a good and easy time shopping mattresses here and had excellent help from the staff; wasnt pushy and answered my questions.

Barry Coffman definitely knows the mattress business. Great experience! Barry is the man to see - he answers all questions completely and will help you find the right mattress.

Barry did a great job helping my wife and I pick out mattress. I highly recommend this Sleep Outfitters location.

Great experience with no haggle! We love our mattress and the service was great.

Barry was very helpful and knowledgeable with any questions we had and he helped us select the best affordable mattress for our needs!

Barry was very pleasant and helped me to find the best deal in my price range.

Very unsatisfactory experience with Sleep Outfitters. In fact, if there was a place for NEGATIVE STARS, they would get 2 or 3 -☆Purchased a mattress set and knew immediately it was not going to work for my wife and I. They insist you sleep on it for 30 days. I have had several shoulder surgeries and during the first night I woke up screaming in pain 3 times. Contacted the store and they said they cant do an exchange or return until 30 days. So we stored the mattress set in a spare bedroom and went back to using our old mattress.They also claimed that if we return the mattress set, theyll charge a 10% return fee NOT what the official corporate website had listed. Only after emailing the corporate office did I get confirmation that a $150 return fee be charged. Seems they change the conditions when they print your invoice for delivery, YET the deliver personnel dont have you look or initial the terms on the back (there is a place to accept the terms on the back and they dont have you initial it - so those terms are not legally binding).Other conditions in the fine print show they really dont want to honor their exchange or return policy. For example, if you dont buy their mattress cover, as soon as the original shipping plastic is removed. All exchanges/returns are nullified. In our case, the delivery personnel removed the plastic while it was still on the truck in the driveway! Glad we purchased their mattress cover.Beef #3. On the 30th day, I called the store to arrange for return pickup. Talked to Glenda on 1/29/18 and 1/30/18 and pickup was confirmed for 2/3/18. We sat at home all day waiting. No calls, no one showed. I called the store at 1700 and they informed me the pickup was moved to 2/6/18. Nice, they could have informed me.Finally the truck showed up on 2/6/18. After telling the store THREE TIMES that everything was being returned... AFTER TELLING the pickup coordinator at the corporate office TWICE that everything was being returned, the drivers showed up and only had notice of a box spring being returned. Disorganized right? Yet it gets better.I then call their corporate number and talk to Anthony Basham on 2/13/18 about the status of my return. He said The salesman at the store didnt contact you? Nope. Here a week had gone by and this store sat on their backside. Disorganized? Yes. Doesnt give 2 cents about customer service? Didnt see any evidence of that in our experience.I should also mention Sleep Outfitters is part of a conglomerate of mattress retailers; Sleep Outfitters, Mattress King, and Mattress Warehouse are joined at the hip - part of Innovative Mattress Solutions (IMS). With this experience, I will NEVER set foot in their stores again and will be sure to warn as many as possible of their tactics and lack of customer service. They arent honest at all. A one star evaluation is extremely generous.

Best place Ive been to buy a mattress set!

I found the new manger, Barry Coffman to be very knowledgeable and pleasant to work with.

We had a great experience! Victoria Warner was a great help!

No one ever answers the phone. I have a question about the sale they’re having and instead of driving all the way there I’m trying to call 🙄

Visited many mattress stores in bowling green and found this one to be the place to go! Barry was very helpful and knowledgeable!

Ask for Barry Coffman! Barry knows his stuff and will take good care of you!

I keep going back to this store. Thank you Deborah Gibson.