Josh helped me out. He was courteous and kind. Using patience that the gift of mechanical intelligence requires when there is something odd going on, he was able to understand multiple aspects of my cars needs until, bit by bit, he had the problem solved. And to top it off, he was very humble. Thank you!In appreciation, Ill be telling my friends about Raisin Auto Body. May your business keep thriving!
Im embarrassed to say Ive had actually quite a few experiences with autobody/repair shops, and this has *by far* been the most pleasant. Everything went exactly the way youd hope it would. Wonderful staff, timely work, good communication, no silly hoops to jump through. They even cleaned my car when they finished the work!I was also impressed with the estimate tool/app they use (optional), which didnt require me to download anything or create an accountOverall great experience
Hit a guardrail at high speed going through the pass in Jackson, WY and did a full moving 180. The front bumper and right side of the car took the brunt of the damage, and the passenger side front wheel and tire were completely toast. The suspension needed some fixing as well.Repairs at A&D took considerably longer than initially projected, BUT the results and quality of work speak for themselves. The car looks exactly like it did brand new, the paint and body work are impeccable and you would have no clue the car was ever in an accident.(These pics were taken a few hundred miles and several hours after picking it up from A&D. Good looking car, aint it!)
Highly Recommend!I have a 2015 F150 pickup truck that had a noisy sunroof. I live on a gravel road and it would constantly knock, rattle, and drive me nuts. I took the truck to the dealership and they told me I needed to replace the entire sunroof frame at a cost of $3,000.00!I took it to Raisin Auto Body and they had the problem fixed in 15 minutes. I havent heard that noise since I left their shop.Very professional, courteous, and attentive.If I ever need body work in the future, I know where I will be taking my vehicles!THANK YOU SO MUCH!Dr. Phil Aumann
They were amazing! They were attentive, kind, timely and my car looks amazing! They did an excellent job. Honestly one of the best business experiences I have ever had. Their customer service is A+!!!
I have worked with these guys both for an insurance claim and for regular things like bulbs. Communication is great, they are prompt and finish exactly when they say or earlier. My car was in impeccable condition when I got it back, they did an excellent job detailing it inside and out. I appreciate the honesty of the mechanics, and I feel like I can trust their recommendations and advice. Thanks again, we will be back.
We hit a heard of deer in the canyon and destroyed our Ram. I called around to see who could get us in the fastest. Raisin made an appointment for me and from there they basically handled everything from there. Working with our insurance company adjustor and keeping us informed as possible. From the front office girls to the shop manager and the estimator that was in contact with our insurance company, the staff has been excellent to work with. With our entire valley being understaffed they still got our truck to us fast as possible. The work performed was outstanding. The follow up with us has been terrific as well. We thank Raisin Auto Body and the entire staff for their time, excellent customer service. Mike and Connie Pedersen
Very helpful.....George took the time to breakdown the process for me. Never had a wreck before
I came into this shop on my way through town needing my air conditioning and tires looked at. Although I found out they only do auto body repairs, the gal in the front office was so helpful. I think her name was Nikki. She took the time to make a few phone calls and get me the information I needed to get my car fixed. She was so professional and kind. I walked into the shop very frustrated but left with a plan and happy. She brightened my day so much and even asked if she could give me a hug when I started to cry from being so overwhelmed. What an amazing blessing you have working for you. Hopefully I won’t be back, but if I’m in the area again and need help, I know where to go. Thank you again Nikki.
My experience with A&D was wonderful. They were really helpful and did a great job at keeping me updated on progress. Finding them was definitely the best thing that came out of getting rear ended this winter. Highly recommend!
Great work, looks brand new again. On time, very professional, kept me up to date the whole time they had my car.
I had two windows stuck in the down position. They were able to get me in quickly and get the windows back up the same day. The front office and shop employees were all friendly and professional.
Im OCD about my car. I generally dont like people touching it because there are so many who are careless about other peoples property. Naturally I had some anxiety about dropping off my car after getting rear-ended. These guys were amazing!!! Customer service awesome. They kept me up to date every step of the way. The work was finished earlier than expected and they buffed the entire car so it was beautiful upon picking it up! I would hands down without hesitation take my car to them again. Yes I absolutely recommend them!!!
Great job! They are easy to get a hold of and provide updates. My car looks so good!!
Customer for more than ten years. Only shop my husband and I trust to bring the BMW, Porsche and Hondas to. Excellent communication during the process and paint matching and repair are top notch.👍
A&D does a quality job on the repair. They also do a great job of keeping you informed about when you’ll get your vehicle back. They proactively provide timing and status updates. Great communication.
Had some initial communication and scheduling issues with this company, but then they reached out to us and made extra effort to give us top notch personalized service.
Great experience getting my Ram truck fixed with A&D. Would highly recommend them to anyone needing their vehicle put back to like new condition.
One of the best auto body shops in Bozeman. Great customer service, very nice humans!
Mitch took the time to help me out in a time of need. He was very professional and kind. I would recommend working with Mitch. Great guy!
Needed repairs on my car after a fender bender. Went through my insurance and they are partnered with A&D. Got an estimate and then took my car in on the 12th of January. They disassembled my car and added a few more repairs and then got parts ordered. A few days later I was called and told that now my car was being considered totaled so they wont be fixing my car and they canceled the order on the parts. Next day my insurance called me and said actually my car isnt totaled so they will be fixing it and now they have to reorder the canceled parts. The confusion from this added a week onto the initial 15 day time frame they said it would take to fix my car. February 3rd comes and they tell me they messed up the paint twice and had to redo it again so it will be another day. The next day they tell me the paint is good and my car will go in the wash and be ready. Got called back a little later and Im told the radiator fan isnt working (I somehow drove to and from Billings 3 times with a supposedly busted fan). Next day they get a new plug for it and tell me only one side of the fan is working so they will need to order a new part and take the grill off to fix it. I get a call 20 minutes later saying both sides of the fan are working now and I can come get it. I pick my car up and it reeks of cigarette smoke inside (no one has ever smoked inside my car previously). My car was there for a total of 24 days and to say Im disappointed with the entire process would be a gross understatement. As far as I can tell, what needed to be repaired was fixed but had I known it would take 24 days, I would have taken it in at a less busy/stressful time or in-hindsight, to a different location.
Lisa and Doug were excellent. Lisa was helpful, responsive, and allowed me to not worry about having to follow up on the status of the car. Lisa also took care of communications with Roberta at the Honda dealership. Roberta had been very difficult to communicate with me. Lisa was amazing. Doug was great and thorough and A&D did a great job with the job they were assigned but also going above and beyond and repairing something that was not part of the job. The back license plate piece on the back door had been cracked and A&D found a piece of matching plastic to fill in the cracked part. They really didnt have to do that but I appreciate it very much! It was also great that Doug called and asked if I wanted to buy the new part and that they would install it for me since the car had been taken apart. Although I declined to buy the new piece, I appreciate the offer. Also, the text message service was excellent and I appreciated the regular updates, as someone who always feels like I need to follow up. A&D alleviated all of this stress for me. Thank you! -Danielle Ulrich
A and D Auto Repair in Bozeman are the best. Their office staff is professional and courteous. They repaired my truck in a timely manner. Even getting it done earlier than expected and they did an amazing job. When we were leaving a service person came out to talk to us about the repair. We were beyond impressed. Best place in town for auto body repair. Kudos to you and your staff.
They are awesome.
Not your typical auto body shop, but an extremely well organized, efficient and extremely COST EFFECTIVE body repair center recommended by my mechanic (of 19 years) at Toms Alignment Service. The office is clean and professional. The process straight forward and geared to give like new results at extremely cost-effective pricing on a short time table. When returned, my 2002 Toyota 4RUNNER repair looked great again and my wallet was still intact. The office provided timely and accurate information during the process with no surprises at pickup. Highly recommended!
Best place ever!
A&D has been great - for the second time in the last couple of years. They were very thorough in the intake/estimating. They had my truck back in 3 days instead of the 5 I was expecting.The body repair looks like the truck was never damaged.At pick up time, they took extra time to make sure every detail was right. They had detailed the truck inside and out to immaculate appearance. Their quality control rep, Martin is the best in the auto repair business bar none.Great experience! If you have a choice I encourage you to use them.
Great place to do business! Professional staff and great customer service. The paintless dent repair on my Toyota was perfect and they charged less than the original estimate. I would not go anywhere else for quality paint and body work.
So far the customer service has been great.
This place is amazing. They are very professional; they schedule the estimate, then schedule the work to be done. Everyone there is knowledgeable and they give you options so it will fit your budget. Weve used them several times (unfortunately) and they always exceed our expectations.
Accidents are always hard to deal with A and D went out of their way to make sure repairs were done well and in a timely fashion. Amazing to work with. I own my own business their service it what I strive for in my employee’s
These people are dedicated to help you out and I have taken all my company rigs here to make sure they look great. They will not disappoint you.
A & D returned my vehicle to me looking as good as it was the day I drove it off the lot. Not only was their quality of work outstanding, they also had me out of the rental car in half the time I was originally quoted. I would recommend them to anyone and everyone.
Great people, committed to excellence and professionalism. These guys are awsome and i recommend them or anyone in there network to everyone I know. Keep up the great work A&D!!
I went to A&D to get some repairs done after a hit and run incident. They were wonderful — my repairs were finished a few days earlier than anticipated, and my car looks great inside and out. Everyone I spoke with was kind and helpful. They called with important updates, and had text alerts that let me know what the status of my repair was, so i was never left wondering. I will happily go back for future car repairs.
Outstanding repairs done on my 2006 Dodge, to make it look like new! My truck only has 127,000 miles, and I try to keep it looking great. The repair quotes were fair and the people who work at A & D are pleasant and knowledgeable. And...they beautifully cleaned the inside of my truck, which was a nice surprise upon picking it up!! I’ll return to A&D if I need any body work for my vehicles!
Start to finish, it was very easy to deal with A&D. I drove in, got an estimate & scheduled an appointment. I dropped off my truck and got it back one week early. They also drove me home after dropping off my truck. I could not even tell where the damage was. A 10 out of 10 is how I would rate them!
I was very pleased with the work A & D did on my vehicle. They stayed in touch with me to keep me advised of the repair status. They were also kind enough to both give me a ride home when I dropped off my vehicle as well as picking me up when the repairs were finished. I would always choose them first for any bodywork. These guys are excellant.
They are professional, polite, and respectful. Very responsive and kept me constantly updated. They gave great explanations of status and what needed to be done all along the way.
I will definitely be coming back for any future work on my car, and will MOST definitely recommend A & D Auto Body to everyone I know! They were Super fast and my car looks brand new again. Not to mention the killer detail job they did on the inside as well! great customer service and the text updates were so helpful and really cool. 5 stars for sure!!
A&D Auto Body was really helpful after a deer ran into my car. They took the time to give me an estimate when it was convenient for me and provided me with an estimate promptly. They communicated if anything additional needed done or if my pick up date was going to change. I recommend A&D Auto Body to anyone looking for superior work with a great staff to work with.
They had initially told me the work would most likely be done in 3 days. It took them 8 due to issues with paint. They told me the quality isnt up to our standards. They updated me daily and ended up having to repaint my bumper 3 times before the color would match perfectly. I appreciated all the effort they put in to making sure things were done right.They also replaced my other bumper a year ago and I recently noticed there was some type of bulge protruding from behind the bumper. It is hardly visible but it is damage that had to be caused from behind the bumper, probably something on the housing bracket. When I showed it to the employee, he simply said we guarantee our work for life, we will order you a new bumper right away. Their customer service is very impressive and I will continue to use/recommend them in the future.
The people at A&D are the best. Face it, you arent going to them unless you were involved in an accident. In my case it was running into a herd of elk with my F250. Everybody there took time to help us through the insurance process, expedite the paperwork, and most of all, genuinely cared. Luckily, I havent had the need to us them before, but some of my friends have and they highlight recommended them. My friends were right.
I would actually prefer to give it 4 1/2 stars. The only reason is when I went to pick up the vehicle, I was told there would be a service charge added to my credit card. Since I do not carry checks, I had to use the card. Other than that, the work was excellent, the completion was on time, and the communication during the process was absolutely outstanding. I would definitely use them again.
My experience with A&D was very positive. Their communication throughout the repair process was great and the collision repairs and paint matching have my car looking like new. They provided clear, thoughtful explanations of everything before and after the work was done, and because they are a preferred repair facility for the insurance company, took care of all the details on the back end.
A & D got my vehicle in and out during a very busy time of year. Very happy with how smooth everything went. Good customer service! Could use more accuracy on their text update system, but it’s awesome they even have something like that. Thank You!
I’ve had a few experiences with A&D now, and in my opinion they’re the best in town! Top notch work and excellent service. Got my vehicle done earlier than expected, and the text updates were great!
Fabulous job! Great service, professional, timely ! I would highly recommend A&D Auto Body Repair and would give them a 5+ star rating! Their excellence exceeded my expectations! Thank you so much, A&D!
The ladies in the front office were very nice and helpful. I received text messages regarding the progress on the repairs to my vehicle. When I picked up my vehicle, it was cleaner than when I took it in to them. I highly recommend this company
Everybody was extremely professional and very helpful. The quality of work was excellent. Andrew kept us updated on the progress of our repairs daily. These guys are the absolute best.
Getting my precious car fixed at A&D Auto was a great experience! They communicated well with me the entire time, were accurate on the length of time needed to complete the job, and the technician even walked me to my fixed car and showed me everything. They also cleaned it better than I have ever cleaned it myself...
Staff is super personable and helpful. Dropped my car off for a quick estimate, then again for repairs, and all went smoothly. I took my car there because my wife used them for her pickup this past winter. We were delighted with their work then, so we returned. No offense, but I hope we dont have to visit again. Car wrecks suck!
Professional efficient operation!
A & D was great to work with. They kept us informed, finished the work as promised and did a great job. Would definitely use again.
This has undergone a switch of ownership, but maintains the quality and care that always made A&D the go-to auto body shop in the valley. Martin is super kind, and will go out of his way to make sure that the job is done right. Lisa makes sure that every operation is completed satisfactorily, always keeping customer service as the top priority. Highly recommended! 👌✌️
Great experience in getting my vehicle repaired! Was kept informed and all projected dates of completion were met. Would recommend A&D to anyone needing auto body work.
Was impressed with the professionalism of the entire process. Everything was on time, communication was fantastic and the repairs were perfect. I know when we need other car repairs we will be returning to A & D Auto.
Definitely it’s the best body shop in Bozeman. They did an excellent job and I am very satisfied. More importantly, because nice people are working there they communicate very well. I really appreciate it.
Excellent repair shop, the paint and body on my Subaru look better than when I first got it. Very happy with the communication back and forth from the shop, and my car was even completed a day early. Would highly recommend.
Best auto body place Ive ever been to!! Incredibly nice people. I hit a deer and the estimates I got from other places were at least twice as much as A and D said they could do it for. They got me in within the week and completely fixed and cleaned my car in one day. They also offered to give me a ride anywhere I needed to go while my car was being fixed. I highly recommend this body shop!
Its comforting to know that Im being taken care of the right way.
I’ve used A&D Autobody for years and have always been satisfied with their work. I can depend on them to do excellent work, be fairly priced for the quality, be efficient and communicate well. They have always done a great job, no exceptions. Thank you, A&D!
A&D did a beautiful job on my SUV! They kept me informed every step of the way and delivered my vehicle to me on time. Great people both in shop and office. I could not be more pleased with my experience!
These guys did amazing work with a fairly quick turn around time. Really appreciated the great customer service, the fact that they handled everything with the insurance company so I didn’t have to, and the updates throughout the whole process. Seamless overall experience.
Very efficient and friendly service. My truck was done right on schedule. The body repair looked great and because they also detailed my truck, it looked better both inside and out.I would definitely use them in the future.
I have taken both of my vehicles there this year and the experience has been outstanding on both occasions. Their work is great, they are honest, and are a pleasure to work with. Highly recommend.
I was very satisfied with every step of my experience with A&D, the service I received gives me no doubt that I will refer your services with great confidence! Thanks for the great work!
They have great customer service
My boyfriend dropped his truck off here and it came back with chipped paint and a squeaky belt, the radio was messed with and it was completely unprofessional for the amount he paid for it.
Friendly and efficient staff. Excellent job matching a pecial paint. Job was completedon time and under estimate. Casee and Andrew communicated with me throughout the process. Give plenty of time for an appointment as they are really busy and deservedly so.
Everyone was amazing from beginning to end. I received text updates periodically through the process. When they found “new” damage or had questions, they made sure to show me before they just started working on things. I would recommend A&D to everyone.
My truck got brushed/bumped while parked. A&D was the right choice. Most convenient inconvenience I have ever experienced. Thank you A&D. Highly recommended.
Outstanding body shop -- they do very thorough, detailed work and they have a texting service that keeps you up to date with the whole process. Highly recommend them!
A&D specializes in high quality work with superb customer service. Highly recommended for all of your repair and body work.
What an excellent repair experience! A & D was professional, accommodating, and did excellent work. They even cleaned my car inside and out!
They went above and beyond the expected work and my truck looks great. Also the detailing and cleaning before I picked it up was a really sweet bonus. 👌.
I was not a scheduled customer. I was just passing by Bozeman when my tire came off of my vehicle. I told them my situation and they immediately helped me. They pulled out their guys from their task just to help me out l. A really good samaritan these people are. I thought I wouldnt find any these days but these people are hands down great people.Thank you guys for your help! I really appreciate it! If there are more starts I would give you more.! Thanks again!
Best experience I have had with auto repair. Always kept me updated and my car was out when they said it would be. Awesome job!!!! My car looked like the day I bought it when I picked it up.
Amazing customer service. Both office staff and techs keep you informed on the progress of your repair. I recommend A & D 100%!
They were super friendly & easy to work with. The turn around time to get my Nissan back was quick and it looks brand new :;)
Pretty easy fix. Kept my appointment and kept me updated on progress. Truck was cleaner than when I dropped it off. Friendly reliable staff!! Thanks!
Took my car there after a deer hit. when i got it back there was a little dirt in the paint but i figured that was par. then 3 mo later my radiator started leaking took it to the repair shop and found out they had put screws from the ac condenser into the radiator. the radiator was aftermarket but was the exact same size for clearance. but they used it as an excuse to not pay up. they also convinced the insurance agent it was not there fault. now Im out 400 bucks.A&D AUTO Body, (NEVER AGAIN)
Great job on my truck. On time as scheduled and the best customer service in the valley.
Great customer service. I very much appreciate how accommodating they were along with doing an excellent job. They made it simple for me, they always do.
A & D has some of the best customer service I have ever experienced. There was a small lack of communication at one point, but they made up for it as soon as the problem was stated. They have done a wonderful job repairing my extremely damaged 2016 Toyota Tacoma.
Best in town by far. Quick beautiful work! My car has never looked so go or been so clean! Thank you!
Professional, knowledgeable, and kept me informed of the progress on my repair. Beautiful work.
A & D did a fantastic job on my car and went that extra mile to get the right parts to make sure the job was done right!!!!
A & D always does a great job, their communication is great and they have amazing staff of well qualified and professional people!
Excellent customer service, fairly priced, quality work finished on time. I wish all businesses operated this well!
I was blown away at the level of service I received at A&D Autobody. No one looks forward to auto repairs, but they made it effortless. I received updates on the status of my vehicle through out the experience and they even finished early. When I received my car, not only did it look fantastic but they detailed it outside and in. I feel confident in the repairs and am covered by a warranty on the work. I highly suggest A&D for any of your autobody needs.
Amazing work and great communication. They repaired major damage and its as good as new.
Great work by a super-friendly and helpful staff. Handled everything with insurance and did a great job.
The office people are very helpful and professional, and the work done makes our car look great.
A&Adam has been great to work with. Staff is knowledgeable and friendly. I would highly recommend.
A & D were so professional and kept me updated through the whole process. They advertise with experience and care for the customer and it showed.Thank you all at A & DKeep up the exemplary customer service.Paul
Overall great work by A & D Auto Body Repair. High quality work and great customer service!
Everything went smoothly. No complaints. Liked the tex updates.
Manager went out of his way to be discouraging. Ive been in the auto repair field for better than 40 yrs. This was not a goid sign. I do not care what their reputation. This is not a body shop to trust.