user
Alara Jewelry
42 W Main St, Bozeman, MT 59715, United States
Appearance
Alara Jewelry
Comments
St
Review №1

Within weeks the team at Alara repaired my wedding ring and set new stones for me. Every single associate I encountered was so helpful, friendly and patient! Matt did such an amazing job on my ring and made it look the way I always envisioned. Thank you all so much!!! I look forward to my next experience with Alara!! Bravo to a beautiful store and wonderful staff!!

Ha
Review №2

Cannot be happier with our experience with Alara! Came in with ideas for a custom engagement ring and they absolutely delivered (and a day earlier than expected)! Chantell was professional and warm--made us feel like Alara really cared about us and our story. We were given accurate and fair price estimates and options from the get-go and the Alara team was communicative and helpful all the way through. 5+ stars for sure!

Je
Review №3

Babs pierced my two daughters’ ears today (ages 4months and 2years). She was awesome- super calm and courteous. She explained everything to me, but was quick with the piercing for the girls so they didn’t get scared and nervous. I highly recommend her services for anyone considering piercing for their kiddos!

Di
Review №4

Matt made me a beautiful ring using stones I had including the diamonds from my wedding ring as well as my mother’s. He really listened to me and made adjustments as requested. I am so proud to wear this work of art.

La
Review №5

Amazing experience. Chantelle was so great to work with. She was diligent, knowledgeable, great communicator, and took care of every little detail. This place is so professional. I thoroughly enjoyed our experience finding my fiancé his wedding ring. Thank you guys for everything, really special experience.

Sc
Review №6

Stunning jewelry, an incredible selection, and the people that work there are phenomenal! I found the ring I will pass down in my family and I could not be happier with the entire process. 10 out of 10, definitely recommend!

Ro
Review №7

Incredibly friendly and knowledgeable staff! Helped me find the PERFECT ring! Thank you so much!

Da
Review №8

Babs and her staff are both knowledgeable and super fun to work with! My new custom made dream ring is absolutely gorgeous and I would work with Alara again in a heartbeat!

Ja
Review №9

My partner and I live in Denver, CO, and knew we wanted a Montana Sapphire for my engagement ring.  Most jewelers around Denver did not have this gem in their inventory or in their suppliers inventory, so we contacted jewelers in Bozeman.  Chantell at Alara was incredible to work with.  She was 100% the reason that we chose to work with Alara!  She was so patient, positive, detailed, and knowledgeable.  She answered every single one of our emails, texts, calls with the utmost patience, understanding, and professionalism.  She sourced 5 sapphires for us to choose from.  Once we picked the stone, she helped us make sure we picked a sturdy setting that would last.  Cant recommend Chantell at Alara enough - she is the best!

ky
Review №10

If you ever want to go somewhere to make your dreams come true, this is the place. My fiancée wanted to design her engagement ring and make it unique and her own. Alara took the drawing the she gave them and made it come to life. Not only do they make incredible jewelry, the people there were extremely accommodating, if we ever had any questions or concerns they got back to us promptly and helped a ton. They are the most kind and really showed a ton of interest in what we were interested in! I seriously can not say enough about how incredible the rings and out experience was with Alara! I recommend anybody and everybody that needs a ring or jewelry of any type to go to them for high quality product and high quality service!!!!!

An
Review №11

Nice deco brooch. Quick delivery.

bt
Review №12

Thank you Chantell for the great experience today and for taking my wife and I on a Junghans watch safari! This store was a pleasant surprise and we enjoyed visiting with Babs. It was especially nice that her dogs kept our 4 year old entertained while we shopped. We’re stoked for the watches we purchased and for the amazing customer service. THANK YOU!!!

Br
Review №13

I interacted with 5 employees here, and everyone was very cordial and patient. It shows that folks enjoy their jobs here, from the enthusiasm that went into helping me find a design i liked, sizing, fitting etc. The ring that resulted was a unique piece of work that fully met my expectations (and right on time!), and was made by the talented folks in this shop from recycled precious metals. I would not have anticipated this much attention to detail for what was surely a modest transaction in the grand scheme of things. Ill be back for sure, if for no other reason than to admire some of babs killer mineral collection that she accents her shop with. Cheers!

Ry
Review №14

Everyone in the store is so nice. They make you feel very welcome, and Chantell is just amazing. She didn’t push me at all, and gave me so much information about the different gems I was looking for. She was super patient with me, even helping me the next day to finally make my purchase. She seemed to truly care that I was getting exactly what I wanted foe my wife. She is definitely a big reason why I ended up making my purchase here. She’s an example of the pinnacle of customer service.

An
Review №15

While I came in for a ear piercing with Babs, the entire staff was attentive, conversational, and created a lighthearted atmosphere. They even inspected and cleaned my ring while I was waiting! Babs was great to work with–she was was efficient, communicative, and hygienic. I’d recommend Alara to anyone looking to get their ears pierced.

Sa
Review №16

The shop owner is so kind and welcoming. Even with my puppy in the store, she gave him treats and showered him with love. Their ring cleaning is out of this world. I havent seen my sapphire engagement ring sparkle like this since the day my husband proposed over a year ago!!

Ka
Review №17

Loved designing my engagement ring with Babs and the team. When you enter this store you are always greeted and the staff are wonderful. I met with Babs and shared an idea I had and she completely made that idea come to life. She designed a ring and beautiful diamond drop earrings for me within the price range I could afford. I highly recommend this designer and team if you want a great experience and a quality product.

Jo
Review №18

Babs is an artist and the pride and passion she puts into every project (big or small) is evident. No matter what your jewelry visions or ideas are, Babs can do it and she will almost certainly make it better. She is an excellent communicator keeping her customers informed throughout the custom jewelry process.

Ja
Review №19

While shopping for an engagement ring Alara made me feel comfortable. A good amount of variety and great staff explaining the jewelry. Never got pressured and they helped me set up a payment plan that was easy to make installments while living out of town. Would highly recommend them to anyone looking to make a jewelry purchase.

Lu
Review №20

Love this place - theyre very talented and clearly care about their work! They did a beautiful job resizing my engagement ring, it looks even better than it did before and fits perfectly.

Da
Review №21

Excellent service and a great local business! I have and will continue to recommend Alara any chance I get!

Da
Review №22

The most amazing Merlot colored sapphire ring arrived today. All the way from Bozeman to Maui Hawaii! My new ring was designed by Alara’s owner Babs. And she and Chantell were amazingly helpful and friendly and funny! Their communication and personal touch were very welcome while trying to make a big purchase online. I love love love my ring. Thank you Alara! 💗

Ka
Review №23

They have such great service here! The staff is very friendly and knowledgeable. I got my engagement ring re-tipped and resized and they were wonderful about informing us about the timeline and every step they would take to make sure the ring was in great shape!

Da
Review №24

Chantelle and Babs went far and above expectations to get my wifes anniversary gift to me on time with short notice. If you cant visit in person, contact them online or by phone. You wont be disappointed! These guys are the best!

Re
Review №25

The owner and staff went above and beyond to create a one of a kind engagement ring for us. From the start, they helped design a ring within budget and they have the upmost professionalism and kindness throughout the entire process. 100/10 would recommend to anyone looking to purchase or design a masterpiece. We have found our new jeweler and will continue to use them for as long as we live in Montana.Thank you Alara Jewelry for making our vision come to life - it is more beautiful than I can put into words!♥️

Je
Review №26

I’ve been shopping at Alara since I was born (not really but it’s been awhile) and even though I’ve moved away from Bozeman, it’s still my go to for all things sparkly and unique. The staff, the dogs, the selection of amazing pieces never ever disappoints. On a scale of one to ten, Alara goes to eleven ❤️

Am
Review №27

Babs took the time to listen to what I wanted to put together this two generation ring. I had my mom’s diamond engagement ring, my mom’s wedding band, my own engagement ring and a five year diamond band. I wanted to place them all in one ring I could wear since I had issue with losing diamonds and was particularly hard on my jewelry. She did all of that and more. Combing 70 year old diamonds with 25 year old ones and made it into a lightweight, sparking, beautiful piece of jewelry that never comes off my finger. Couldn’t have asked for anything better. Thank you.

Co
Review №28

Chantell is amazing to work with! Great selection, service, fair pricing, and they will customize pieces exactly how you want.

Se
Review №29

The lady who ran the counter was very rude. I came in a few weeks ago and asked if they could fix the pin for my watch band. The lady looked at me, laughed, and said no, try walmart and walked away. I stood there for a few more seconds in awe of the reaction my question received, and another woman looked at me, said they do not fix witch bands. I ended up going to the last wind up and they fixed it for $2. Wont go here again for any jewelry needs.

Ka
Review №30

This place is amazing and everyone is so helpful and always smiling! Im overly happy that my fiancee got my engagement ring here! It is one of a kind and beautiful. The staff answered all my questions and told what NOT to do while wearing this amazing piece of jewelry! Mike was very informative oh how to take care of my ring properly. I cant say enough how much I love this ring, my man, and Alara! Truly exceptional! Thank you guys!

Wh
Review №31

We had an amazing experience at Alara! They were attentive to our needs while also giving us space to browse and explore. Their energy made our engagement ring search an absolute blast. We will be back for all of our future jewelry needs!

Me
Review №32

Alara is fantastic! We had the greatest experience there from beginning to end. All of the employees that helped us are so knowledgable and worked to get us exactly what we wanted for a very reasonable price. I had an antique ring setting that needed to be fixed and fitted with a new stone and it came out beautifully! I will definitely use Alara again! Thank you, Alara!

Sh
Review №33

If I could leave an extra couple stars I would! Chantel at Alara is absolutely amazing! I went to multiple jewelry stores and felt like they just wanted to sell me something. The staff at Alara created us a perfect engagement ring and made sure we were beyond happy with the product before we purchased it. Chantel was able to find an extremely rare gem and unfortunatly the gem was cracked and she urged me not to purchase due to future problems with the gem. She was able to show me a ton more options and we found something that we absolutely loved even more. The honesty was beyond appreciated and there is no other place we will go to buy jewelry. Thanks again Chantel and everyone at Alara.

Al
Review №34

Amazing customer service. Everyone I spoke with was very helpful and truly invested in my purchase. They custom made a ring for my husband that turned out perfect. It was a rush job and they did everything to insure we received the ring promptly. I highly recommend using Alara for all of your jewelry needs and purchases. Nicest people ever!

Sa
Review №35

Babs and Chantell were a tremendous help in designing some beautifully brilliant diamond stud earrings for my wife to celebrate our 15th wedding anniversary. Babs designed our engagement ring and wedding bands 15 years ago and working remotely with her on the earrings was just as enjoyable as working with her in person. She and her staff are true professionals and pleasures to work with. Thank you again for all your help and the amazing earrings. Cheers, Richard

Re
Review №36

Friendly and knowledgable staff and beautiful, unique designs. Of all the jewelry stores we visited in Bozeman this was by far the best!Go here first!

Sa
Review №37

When I wanted to reset diamonds in a pair of earrings I wasn’t sure where to go. I walked into Alara and I’m so glad. I also just had them reset a diamond in a ring and couldn’t be happier with the design and how it came together. EVERY staff member I have encountered while in Alara has been warm and welcoming and very helpful! Great place!

Ko
Review №38

Great people who care about what you want. Great product. Thank you for helping me create my family ring!

Be
Review №39

Wonderful experience having a custom ring designed by Babbs. Thank you thank you!! It turned out stunning!

Je
Review №40

The whole experience from start to finish working with Matt and the whole Alara crew, was amazing! I had a vision in mind of what I wanted for an engagement ring, and Matt delivered with the most beautiful ring.The whole staff was welcoming and helpful and never pushy. I wish 10 stars were an option. Thank you team Alara!

ma
Review №41

Amazing place all around !! I went there for 2 custom earrings and they fit me for them on a Sunday and 2 days later I was able to come back in and get them in my ear. Matt was super helpful when it came to the custom part. Thea and Ciara are amazing sweet angels that helped put them in my ear and fit perfectly. They also allowed me to try on beautiful rings with no questions asked. Super cute place with awesome workers. will definitely be going back for any jewelry needs I have.

Si
Review №42

Alara has one of the most fun jewelry experiences. I just signed up for a special key promotion and was one of 5 lucky winners to win a beautiful piece of jewelry. They have very unique pieces and impeccable customer service.

Ju
Review №43

My daughter had her ears pierced at Alara and it was a wonderful experience! Babs made her feel comfortable, made sure she was ok during the process, and gave her thorough directions on aftercare. Best place in town for ear piercing and jewelry!

Je
Review №44

Alara jewelry is fabulous! I absolutely recommend visiting their store! Great women and great service! The jewelry inventory is unique and of high end quality artisan work. The owner, Babs is highly trained and very knowledgeable. As a jewelry enthusiast, I really do have to say I enjoy seeing what this store has to offer!

An
Review №45

Amazing place! The staff is hands down the best part about Alara. Would highly recommend to anyone who wants a good experience or to talk with trustworthy staff!

Ga
Review №46

I had my wedding jewelry made here and every step of the process was absolutely wonderful. I will treasure that necklace for the rest of my life, and my bridesmaids loved their one of a kind necklaces too!

Pa
Review №47

Always such a great experience! My husband and I purchased my wedding and engagement ring here and I have always had such wonderful service. Such unique styles and beautiful one of a kind pieces. They so helpful and friendly, would recommend to anyone.

Jo
Review №48

My husband and I created both a necklace and ring with Matt. The entire staff was warm and welcoming. Matt was very knowledgable about ring design and was able to match the ring to my current wedding band. Quality and experience was 10/10! Will always use Alara for future jewelry pieces.

Ke
Review №49

The Alara crew is simply the best! We stopped in while on vacation to start our engagement ring adventure. We didnt really know where to start but everyone was so patient and welcoming that it truly made the experience one to remember. I didnt find my ring that day but we looked at some stones and went home to think on it. A few weeks later I knew what I wanted so my now fiance 😃 called up Alara and worked with them on the design. They had written everything down making the process so comfortable and easy! And now whenever I look at my ring I think about that sweet day in the shop and all the lovely people that made the experience so special.

An
Review №50

Two little girls. Birthday ear piercing. Such a fun and festive experience. Babs was very professional and had such a nice way with the kids. Education on hygiene and responsibilities of having ears pierced was greatly appreciated by moms!

Jo
Review №51

Extremely helpful each visit. They were the first place I went to and I learned so much about the process and options that would work for the different requests I had from my (now) fiancé. We were able to piece together a bunch of ideas from pictures and other wishes. The great thing for me was I got to name my price range and we created something beautiful within it. I can’t stop looking at it now. Would highly recommend for their customer service, friendliness, skill and knowledge.

Mo
Review №52

My husband bought my engagement ring at Alara years ago and it’s beautiful. Recently I was lucky enough to win a beautiful necklace in a fun, art walk raffle! Alara is a great small, downtown Bozeman business.

De
Review №53

My mother gave me her emerald ring. I promptly took it to Alara jewelry to see what they could do. Babs knew exactly what to do and listened to what I had in mind. When I received the ring back, it exceeded my expectations! It is beautiful! Also, a Thank you to Chantell for helping me along the way. Highly recommend Alara jewelry...

Hi
Review №54

My 9 year old daughter got her ears pierced today and it was such a good experience. While nervous to do it, she was put at ease by all 3 of the women working. They were relaxed and light hearted and made it fun for her. She picked out cute earrings and was surprised that it barely hurt;).Babs lined the earrings up perfectly and I was confident in her ability and the cleanliness of the store and the process.

Mi
Review №55

Alara jewelry is one of my favorite jewelry stores in town! They have beautiful unique pieces and they always gave fun contests to win free jewelry. I would definitely recommend them.

St
Review №56

I went to Alara because of a commercial I saw about having them make a Piece a jewelry from an inherited piece. My aunt left me a beautiful ring but it wasn’t my style. So I went in and had two even more beautiful pieces made. Everyone in the store was warm and welcoming. Also Chantell helped me with my choices and totally made me feel like I was doing the right thing as I was a little worried about changing the ring into something else.Thank you so much for a wonderful experienceStephanie

Je
Review №57

This place is amazing. I visited two years ago and bought two gorgeous and unique pieces of jewelry. And today, I went back with my partner and got my engagement ring/wedding band!! So many beautiful pieces of jewelry and an attentive and knowledgeable staff. I highly recommend.

Ju
Review №58

I brought my fiancé’s engagement ring in to Alara jewelry to be fixed. They have me a couple of options on what could be done and did a great job on the ring. It took a couple of weeks for their jeweler to get the work done but, just like anything, quality takes time! We are very impressed and happy with the outcome. Thank you Alara! You were very friendly and helpful! We can’t wait to show off the ring

Be
Review №59

Chantell was above and beyond helpful. She kept me informed every step of the way in obtaining my favorite pair of earrings (that were unfortunately lost by a local jeweler in my area). I am a customer for life at Alara Jewelry. They are the cream of the crop in terms of helpfulness, courtesy, and exceptional customer satisfaction!

Fo
Review №60

When I first was looking for and engagement ring, I did not know what to look for or how to pick a diamond. Chantell was the first bright face I saw when I walked in the store and she helped me tremendously with the whole process and was just as excited as I was about the ring!They are an excellent choice for anyone ring shopping, and the Alara crew was amazing! Especially Chantell!

Wi
Review №61

I had 2 ivory teeth from an elk hunt and handed them over to Alara with some idea of what i wanted. Their attention to detail, suggestions on the design and communication with me was outstanding to say the least. I expected a great piece of jewelry, but what i recieved was beyond that. They were perfect and gorgeous and my wife was STUNNED!! The next time i want custom jewelry, i will certainly use Alara, even though i live in Oklahoma.Bill

Ra
Review №62

They were so generous to give my 6 year old a new pair of earrings, no expense, when hers broke. The saleslady spent a lot of time making sure my daughter had a very positive experience there. It was the perfect place to get her ears pierced.

Ma
Review №63

Amazing customer service and pricing! They soldered and coated my rings. A year later they are doing great and Alara is my go-to for jewelry needs.

Er
Review №64

Chantell was very helpful and very sweet made the difficult process of finding an engagement ring much easier.

Mi
Review №65

Great place to work with! Staff was friendly, thorough and efficient. I’m very happy with their service.

Ch
Review №66

I bought a tension setting ring. I loved it and the service was great. When I got the ring it was made to big it took weeks to get another one no big deal mistakes happen. After having the ring only about 8 months a handle on a bag caught the ring (nothing aggressive) and the diamond fell out. I was told the tension setting was more safe and durable than a regular setting. I was also very careful with my ring! Never went swimming or worked out with my ring on. When I called them they would not warranty the ring what so ever only ship it out to get fixed and have me pay full price. Very disappointed with the company 😞 definitely taking my business elsewhere.

Zo
Review №67

Chantell was a delight and made the entire ring-resizing and appraisal process super low-stress and convenient. Alara jewelry was also much friendlier and more professional on the phone when we were calling around to get quotes on resizing. We will definitely be going back when it comes time to find our wedding bands!

ka
Review №68

Babs helped tremendously with appraisal of my sister’s estate jewelry. It was an overwhelming task and she organized the pieces into different price ranges. Her experience with estate planning was tactful and it is a relief to have that task completed. Thanks to Babs and the other women at Alara.

Ry
Review №69

All the folks at Alara we great. From start to finish everyone was super helpful, informative, and worked their magic to do some custom work that turned out absolutely amazing!

Al
Review №70

Could not have asked for a better experience from the girls at Alara in handling an insurance claim on a custom piece Babs created years ago. They kept me in the loop with any and all developments for the repair of my beloved ring and dealt with the insurance company. Even though I dont live in the area any more, I will come back to this jeweler time and time again!

Da
Review №71

Working with Babs was amazing. After searching long and hard for the perfect artist to bring my Yogo sapphire engagement ring to life, I was introduced to Babs and it was as if she read my mind immediately upon meeting me. Babs is incredibly talented and easy to work with. The whole process turned out to be a breeze and we enjoyed every minute of it :) I highly recommend Alara for any custom jewelry needs or their countless beautiful pieces in store!

Br
Review №72

Chantell was very knowledgeable and friendly - she was able to help me find the perfect gift for my wife. What a fantastic experience we had! Definitely coming back next time we are in town (currently live in Colorado).

Ry
Review №73

Brought in my custom engagement ring for some adjustments and could not be more pleased with the results! From the instant I walked in the door to the service of my ring and even when I came to pick up my ring I had nothing but phenomenal service. Keep up the great work... We will be back;

Jo
Review №74

Awesome experience with Alara Jewelry! ordered an amazing ring via email & phone; couldnt be more pleased; Chantell was incredibly helpful through the entire process ... and, as a bonus, I received the ring at least two weeks sooner than the original estimate!!! ... I highly recommend Alara Jewelry!!

Je
Review №75

These guys really are the best! Totally no pressure when shopping and they really do help you find something amazing that is in YOUR budget. Each time my fiance and I have gone in weve been greeted with a smile and a sincere desire to help us get what we want, when we want. Absolutely no pressure to buy.

Je
Review №76

Stopped in Alara during an off day on a ski trip. The owner(I think) and her associate were extremely helpful, polite, engaging and most importantly not pushy. They helped me pick some nice Yogo jewelry for my girlfriend and modeled it for me. They boxed it up nicely and even recommended a great lunch spot downtown. Didn’t hurt that they were dog lovers too. I’ll stop again if I’m in Bozeman.

Fr
Review №77

Once again Alara knocked it out of the park. Chantal is Alara’s Star. She is the consummate professional. Never pushy, extremely knowledgeable, and she knows exactly what I like and what looks best on my daughters. I could go all day singing Chantal and Alara’s praises but that would be trite. If I could sum up all I’ve said in one word - PERFECTION!

Ni
Review №78

My experience at Alara Jewlery is always fantastic. The staff is friendly, attentive, knowledgeable, and always helpful. They provide great advice and complete work on time and with great attention to detail. I would happily recommend Alara to anyone looking for a jewelry store.

Am
Review №79

I have been a customer of Alara for over 10 years. Every piece of jewelry I own from Alara constantly gets attention, I should get paid for marketing. Seriously though, Alara is staffed with amazing women who make you feel comfortable and never pressured and the owner is a wealth of knowledge and experience beyond any other jeweler in Bozeman, she is to the point and honest which is what you want when making an investment in a piece of jewelry, she is not just concerned with her bottom line she wants you to leave Alara feeling like youve made a wise informed decision.

Ap
Review №80

Great staff. Helpful and polite always! Amazing custom work that gets done very timely. Would/will recommend!

JP
Review №81

Alara is a unique and charming experience. Dazzling creations accompanied by first class customer service makes this store a top performer in the industry. I would not go anywhere else for my custom designs.

Ca
Review №82

Wonderful service. They worked with us to build a beautiful engagement ring. We will be back for wedding bands.

Ma
Review №83

Easy process to get a ring resized same day. Great friendly service. Definitely recommend Alara Jewelry.

St
Review №84

Alara, you helped us clinch the deal...our wedding bands and engagement ring are just right and reflect our unique personalities. Thank you so much for your patience and expertise...what a great experience!!

No
Review №85

We had shopped around Bozeman for wedding bands and Alara was the first one where we walked in and we’re greeted warmly and Chantelle made us feel so comfortable with her laid back personality. The selection was amazing with the unique pieces to choose from.

Ty
Review №86

Quick, easy, and great service. Chantell helped me find just what I was looking for and I enjoyed supporting a local business. I will definitely go back and will recommend them to others.

De
Review №87

My friend and I had such a great experience getting our ears pierced, and it will be a great memory. Thank you so much!!!

Ho
Review №88

Unique and sophisticated pieces the best part its all substantially resourced. Definitely a place to get a beautiful piece of Montana to take home with you and treasure forever !

Br
Review №89

Babs and her team did an amazing job and I couldn’t be happier! Hands down the best jewelry store in Bozeman!

An
Review №90

My engagement and wedding rings are both from Alara and it has been a wonderful experience working with the great team there. The staff feel like trusted friends and they have my loyalty for the future :-) I recommend them to anyone who loves a unique and beautiful piece of jewelry.

Cr
Review №91

Great selection, interesting and different. Staff was particularly helpful and friendly, especially Chantell. We enjoyed our successful shopping experience!

Li
Review №92

The best, finely crafted jewelry and the most helpful staff, so pleasant to work. Thanks for a lovely online purchasing experience!

Br
Review №93

Great place to shop! Everyone is very friendly and they even have in shop puppies to pet and help you shop!

Ka
Review №94

Everyone at Alara Jewlery was extremely helpful and kind. They helped me pick out the perfect piece of jewelry to take home from Montana. I even got to meet the local artist, Ciara Easterling, which was such a treat.

ka
Review №95

Amazing service, especially for a long distance sale. Beautiful, unique offerings. Sales staff who obviously love what they do, working to make customers happy with items you really cant find anywhere else! Chantell was fantastic to work with. Will visit when we finally make it to Bozeman, for sure.

kr
Review №96

My boyfriend and I go to Bozeman about twice a year and love it! Each time we go we pick out a piece of jewelry to bring home. We went into Alara and picked out a yogo sapphire ring (not very cheap either). It was very unique and I loved it. After I got back home I wore it to a party and realized when I got home the sapphire was missing! It had fallen out. When I called Alara and explained what happened and that I had only worn the ring a few times, the woman I talked to said they wouldnt replace the ring but if I sent it back (with the cost of shipping coming out of my pocket) that they would replace the stone, but I would have to pay for it! When I took it to my local jeweler to replace the stone, he said the reason the stone fell out is because the prongs werent complete, and the stone fell out. He rebuilt the prongs at his cost, and because of what happened, and because I shop with him regularly, he also replaced the sapphire at his cost. (No mark up) !!!!!!!!!!Alara is obviously a flash in the pan. They market unique, custom jewelry and thats obvious, but they have NO customer service!!!! I can find unique jewelry anywhere, but customer service is the real jewel and Alara is just a pawn shop!!!!!!!

Be
Review №97

Mike, Ciara and Chantall made absolutely perfect recommendations for me. Their curation is amazing and they have really unique pieces that are sophisticated, cool, or both. I typically have a really hard time finding jewelry that I like but they were so helpful with zero pressure. This is now my favorite jewelry store and I feel like I need to come back to Bozeman every years because they’re so good at suggesting pieces that I would love.

Jo
Review №98

Chantell and the lovely ladies of Alara are AWESOME! They were informative, engaging and somewhat sassy...just Good People.

Sk
Review №99

Weve been Alara customers four times over the past six months. Striking jewelry — traditional and contemporary alike — and a sales team that was responsive to our needs.

Jo
Review №100

I am super impressed by the way Alara helped me to locate a specialty item...which turned out to be absolutely beautiful!

Information
64 Photos
100 Comments
4.8 Rating
  • Address:42 W Main St, Bozeman, MT 59715, United States
  • Site:http://alarajewelry.com/
  • Phone:+1 406-522-8844
Categories
  • Diamond dealer
  • Diamond buyer
  • Jewelry store
  • Gemologist
  • Goldsmith
  • Jeweler
  • Jewelry appraiser
  • Jewelry designer
  • Jewelry repair service
  • Silversmith
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
From the business
  • Identifies as women-led:Yes
Service options
  • Curbside pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations
  • Jewelry Studio862 Harmon Stream Blvd #102, Bozeman, MT 59718, United States