I went in and talked to they services writers at the front desk about some work I’d like done on my vehicle. They informed me that they would like to inspect the vehicle to get an idea of what would be required and how long it would take to schedule it for service. I had my truck towed there so they could look at it and they called me saying I hadn’t scheduled an appointment with them and refused to receive the truck and sent it back to my house. They claimed no one had talked to me. This was a huge waste of time and money and I have not received compensation for either.Edit: After writing this review I went in to Dark Horse to try and resolve this issue. I talked to John at the front desk who is who I talked to previously. John retrieved the sales manager and the sales manager informed me they do not do drop offs and that they wanted me present with the vehicle both things that I was not informed on upon my first visit. They also claimed they wouldn’t have time to diagnose the problems I had mentioned in my first visit, which makes me wonder why they would resquest I bring my vehicle in the first place. I called to inform them that the vehicle was being towed in and I had a very brief conversation with Jami which basically was “okay sounds good”. This whole experience was frustrating and cost a full days wages. I would not recommend Dark Horse Customs as they seem to lack professionalism, communication skills and integrity.
This place is really cool if your into custom fabrication vehicles
They dont care. Its bozeman, youre on backorder when you call.
These salesmen have made the biggest difference in my vehicle and buying experience. They are so professional and take great pride in their work. Chad and Shawn have been great to me and my vehicle. All of their services are quick and painless. I would recommend them 10/10.
Ive shopped here for years. Always a 10 of 10 experience and you never know what sweet project will be in the showroom.
Hands down some of the most beautiful work and craftsmanship Ive ever seen done in restoring cars and builds.
Helpful and knowledgeable staff. Great work too! High quality
I did a little work on my Polaris rzr (after flying it threw the air like Ricky Bobby). I had Dark Horse do an alignment for me and they did a great job. Thanks Josh! I appreciate your great service and the work the guys did on my machine.
Absolutely excellent people with whom to do business! Friendly, knowledgeable and very polite when they ask why would you want to do that. Yes, I had a very silly idea and they steered me to the perfect solution. And then did an excellent job customizing my new F-150. If you need something special for your rig just call Dark Horse Customs, they know what can and what should be done.Months later: still so very impressed with what they did to my rig! And so very glad they talked me into spending my money on a new rig and customizing it rather than restoring an old rig :)
Dark Horse Customs did an absolutely phenomenal job selecting and building a new engine for my truck. Couldnt be happier with the final product! The shop has a friendly atmosphere with people who genuinely want to help make your project come to life.
Took my old 4runner here after hearing recommendations from friends. They have been awesome to deal with, fair on price, and helped me work through some ideas to get my rig exactly how I want it. Outstanding local business!
Called a few weeks ago, spoke to Brint (spelling?) and he sounded enthusiastic about my build. Said he would have a quote to me by that Friday.... Crickets!!! Three weeks later nothing. No quote, no call, no email so NO BUSINESS from me.
Top notch work! We love working with them!
I had a hitch installed with these guys. About a month later I had an issue with the way the bumper was reinstalled and they went above and beyond to make it right no questions asked. Really professional and an overall great customer service experience.
I have had great experiences working with Dark Horse Customs on many different projects. I have had them do welding fab work, bumpers-winches-lights on a couple of rigs, atv bumpers with light bars on a Can-Am outlander 1000, flatbed swaps, lift kit on a truck, steal safe shelves and last help with the setup of my new work van. I would recommend them to anyone!
Amazing work, very friendly, and price was VERY fair considering all they did. Will be going back for more work!
It was awesome hi Scott this is Abby.
Fantastic work