Besides having absolutely anything you can possibly need, they also have the most caring and helpful personal I ever encountered in a store. I went there this morning with my little ones. Aaron helped me to find everything I was looking for and helped me to bring everything to my trunk. He was a life saver. Also the ladies at the cash register, super helpful too. You guys made my day!.

So grateful for the customer service I experienced recently. Almost immediately after I entered the store with my two young kids and scooter in tow I was greeted by an employee. Two employees took the scooter from me, found the right bolt thingy and put it in for me. Handed me the envelope I used to pay, $1???? (Can you believe that?) Also the young man at the register entertained my kiddos with a mouse trap trick. I honestly left with my heart so full. That wont happen at a big box store. Shop local.

Bill W is the bomb. < $1 repair instead of replacing my discontinued toilet! Brains Ace is the place!

Completely unhelpful staff. The exact opposite of what I would expect from a local hardware store. Everything is overpriced. Whatever you need, you should probably go somewhere else

Huge selectionVery friendly and helpful staff

One of the nicer Ace Hardware I have been to. Very large on the inside, has lawn, barbecue, tools, fasteners, plumbing, electrical, you name it.

Great customer service! Very helpful. Clean store, had all I needed!

First class help as always.

Very helpful and knowledgeable staff . Went in for metal flag snaps. lawnmower blades and a cold smoker tube!

Very helpful staff, helped me find everything I needed quickly

Excellent service, very knowledgeable sales associate,and best of all,they had propane in the 1lb containers, everyone else in town was out of stock.

Everyone I worked with refused to listen to me, they wouldn’t return or exchange a $105 purchase because there wasn’t a “manager” there, which makes no sense - who closes the store, counts your money, you mean after a certain time you can’t do returns?I had a defective drill and all I wanted originally was to return the defective item and upgrade to a better one but the staff couldn’t wrap their minds around that, had to call their manager over the phoneUltimately they said they couldn’t help me and asked me to come back another day. I live 45 miles away so I had to make ANOTHER trip in and I asked for my money to be returned.I’ll never shop here again. No one here was helpful.

Friendly, knowledgeable people.

They were helpful in finding me masonry screws to mount my door awning.

Tim in plumbing was rude and unhelpful today 10 14 2020Never had a problem before. Pam V. And others have always been awsome.

Ace is the place you need when some thing needs to be fixed 😉

A lot a good prices, convenient had everything I needed save me a trip to Menards....

People in the store capable and ready to assist. Makes shopping less stressful.

The best place in the Brainerd lakes area to get your saws worked on or chainsaw parts!

Everyone is so nice and helpful! They take you right to what you need and make sure you get the correct things. Also are top notch when you need keys made! Thank you for your great customer service!! ❤❤❤

Great service. Knowledgeable staff. You are warmly greeted and they know neigjborhood service. A thank you to Marc for helping us with a Weber Grill. Great place to shop.

I would never give you one star I love ace this may have been entered by mistake. I would have certainly said something sorry for the concern I caused oops

Always a great place to go. Very helpful.

Bought a snow blower through Nick at Ace Hardware. 5-Plus service and knowledge. GREAT place to do business!

Always a great experience and knowledgeable staff

Very helpful. Cost is good cuz SO Easy to shop. Very polite

Probably one of the bigger Ace Hardware youll find out there. This place has it all!

The help was lame and clueless. we were treated poorly. wont be back

Friendly and helpful!

Knowledgeable staff willing to help you find what you need for projects. Expanded store is great! Good selection and prices. Convenient location.

Very helpful, went above and beyond to help. Reasonable pricing. Didnt have exact product, but found one to fit.

Very helpful associates.

Varry helping and willing to give advice

Always very helpful. A good place to check for oddball items.

Every helpful to find the exact item you require. Friendly courtice to you. Very knowledgeable about the item you need.

Great local Ace with helpful staff and good selection. Way more personal than the big box places down the road.

Awesome customer service !!! Always seem to have what ya need .....

Very personable staff, always glad to help you find what you need and knowledgeable too! Prices arent bad either

Great store. Has almost anything you need. Very friendly and helpful employees.

Always very friendly and helpful. Could use a little more selection though.

Always the go to place for me to find what no other hardware store has.

Down to earth people that care. And make sure that you get exactly what you need

Its a great place for your chainsaw needs and super people

Good selections. Very helpful staff.

Quality merchandise with helpful staff

Nice, friendly place. and they know their stuff!

I walk through the doors and I am greeted immediately and asked if they can help me find something. Im in and out in a few minutes versus wandering through seemingly endless aisles in big box hardware stores.

There was a friendly greeting as I came through the door, Hello, welcome to Ace. How can we help you? I was in a hurry, so I described what I needed. The sales person took me right to what I was looking for. Grabbed what I needed, paid and just like that Im back on the road. Thanks Ace!

Knowledgeable, friendly, and helpful.

Employee met me as I walked in. Showed him my non standard part. I was out the door in 10 minutes. I saved $85 and got my 4 wheeler running today.

Good service is the standard there.

Very friendly, helpful, and knowledgeable staff!

Quick and professional service.

Great customer service.

Ace is the place for great service!

Very helpful, store is organized

Always pleasant!

The place with the the stuff you need!

What you need, ACE is the Place

Great service

Great

Ace is the place!

Paint salesperson was very helpful