We have had Midwest Security and Fire for the past 4 years and recently had a low temp monitor installed. Everyone is always pleasant to work with. Appointments are always quick and efficient. Thank you Harry and Noah!

Great service from Harry & his Team as our furnace went out ! They traveled to our house checked on the furnace found that the propane had not been filled. The tank was refilled, furnace restarted and all was in time to prevent a catastrophe. The Midwest Team saved us ! Thank you guys you are the best !!!

Midwest Security and Fire is the most reputable locally owned security company in the Brainerd Lakes area. They have the most technologically-advanced products available and their service far exceeds expectations. I highly recommend their services to anyone searching for a reliable security company!

Early this morning around 12:55 AM we received a low temperature alert for our home in Breezy Point. Throughout the night we continued to receive calls letting us know the temperature inside had dropped below 40 degrees.This morning Jared from your Brainerd office called to ensure we were aware of the problem. Not only did he spend quite a bit of time looking over our account to see it there had been power outages or other issues, but he VOLUNTARILY took the time to drive out to our house in Breezy Point for a first-hand look. He was able to ascertain the problem was likely with the natural gas boiler (we have an in-floor heating system) and made contact with Gravelle Heating & Plumbing to ensure they would be able to make a call today to address the problem.We can’t thank Jared or the folks in your office enough for going WAY above the call of duty and normal business practices to address this issue. It’s virtually unheard of in this day and age to receive service of this quality, and we can’t thank you enough for your help! Because we are currently nearly 2,000 miles away in Florida we appreciate your company handling this situation via phone and getting out to take a look at the problem. Had this continued for another day or so I would hesitate to guess what a disastrous situation this might have become.Again, thanks to Jared and your team for their prompt attention to this matter.

Jennifer that answers the phone is a pleasure to work with. They are a great company to do business with.

As a condiminium association with numerous members Harry was able to navigate the various conversations and resolve our issues.

Very responsive!! Great customer service!!

The system works great and the support is fabulous. I had an issue and the friendly tech guy came out, found the problem, and fixed it on the spot.