Mask required 😷Spencer helped us find the perfect washing machine and dryer. Spencer was so kind and helpful. We was good with the kids asking him lots of random questions too.The stor is clean and organized. Lots of appliances options here. We also picked up 2 TVs the man who helped us with this was a lot less charming. He seemed to not understand how to work well with people with kids.Thanks Spencer for the great service.
Ive been shopping here for 20+ years. I recommend Stacy in TV, electronics, cameras. Shes worked at this store over 15 years and helped me many times with purchases.
Visited this location during my annual pilgrimage with my youngest brother. As we normally would go there to get cds & dvds (which may eventually may be phased out) we were pleased to get good deals on some gaming products thanks to them doing price matching. Do your homework & save $$$!
Not too crowded as I thought. But I wish there was a closer best but in temple terrace.
Patrick was awesome! My sister went to buy her MacBook here, and I tagged along to see if I was interested in any of the products there, and he was so hilarious and helpful! An awesome experience and I’m definitely coming back, hopefully we cross paths again and I can do business through him. If I had to describe him in 3 words, it would be personable, hilarious, and informative. Great experience!
Bought a new laptop here that had a manufacturing defect the other day. Came in the next day to have it exchanged for a new one and the process was fast efficient and stress free on my end. Their employees were also convenient helpful and friendly. I was in and out in 5 minutes and id recommend this store to others.
I am QUEEN of reviews but I give honest thought out reviews. Not rants. My husband and I purchased a dryer and unfortunately it didn’t work. Best Buy was so easy to work with to exchange, didn’t question me one bit. Even allowed me to swap colors(which was huge for me). Both deliveries were so quick but my review is to post how geek squad went above and beyond to make sure my delivery was delivered at the time I requested. I’ve had a lot of deliveries and no company EVER bends over backwards to help their customers. If I could give them 10 stars I would. Hands down, won my business on appliances for life.
Typical Best Buy. Finding help typically an exercise in patience. When found, he was knowledgeable.
We were waiting in the car electronics section for 50 minutes. I believe a manager as well as a supervisor both called for someone to go and help and not a single person showed up to assist. This singular star is for that really nice warehouse guy who made me and my boyfriend laugh. I will not be returning to this establishment for any of my electronic needs.
Nice Best Buy that has ample parking and pretty quick check out lines. We’ve utilized online order and pickup in-store more than once, and that is significantly faster than seeing out an associate for assistance.The lack of assistance from the majority of the associates got to the point that we will leave the store and order on Amazon UNLESS our favorite associate is working. Hes always super happy and genuinely likes to talk to people.Otherwise, once you finally approach an associate [who didnt first ask if you need help], theyre very friendly and knowledgeable, but overly nonchalant beforehand. At any rate, they are pretty quick with showing you an item and getting you in and out of the store, if in a rush (but that could very well depend on when your shopping).
Went in looking for new headphones, salesman was very helpful, will be back for Big Screen, get what you want while they have it to sell !
My appliance was on back order for 2 months, I am a travel nurse so I specifically flew back this weekend to receive my appliance scheduled for today and now they are telling me that it is on back order again. I specifically called yesterday before my flight to verify and everything was good to go. I am still on the phone and have been for 3.5 hrs and 7 representatives later. It is beyond my understanding why a company so large would treat their customers like this. Greed, greedily! Selling what they dont have. I do not recommend that anyone purchases appliances from best buy.Update: after 4.5 hrs of talking to various representatives I have to wait 2 more months for the oven, no one is covering my flight, and I learned that the warehouse has a different scheduling system than best buy. Through the website you can schedule what you want but only the warehouse knows the real availability. Save yourself time and call the warehouse instead of Best Buy customer service. All they know what to say is Im so sorry, I can understand your frustration, unfortunately we do our best...., let me go through your order again, things change all of the time, thank you for your patience NEVER AGAIN BEST BUY,from my family, friends and anyone that I can spread my story to!!
Would rate negative stars if I could,the ivr automated answering service doesnt even work properly when you dial the number for the corresponding department, and youll be waiting when you finally do have someone on the phone via having to call the wrong department it takes upwards to 50 minutes to finally get someone on the phone even though call was place during there opening hour on a Tuesday so they have plenty of employees on standby as they arent that busy,itd be understandable if they were and the call was placed during their peak hours on a Friday but this is just unacceptable, best buy can easily turn into your worst buy
Visited for a pick up order. No issues, visit was smooth
We were assisted by a store associate in Brandon FL named Sky. He was very knowledgeable, courteous, and patient. Although we are very low-tech, Sky treated us with kindness. Great employee!
The product I was looking for was an easy find. The employee was very helpful and friendly.Furthermore, there is a website in place called JW.ORG.It provides comfort and hope from the Scriptures on how to cope with problems now and a wonderful hope for the future.Its non-political and family friendly.
Love the sales but it really it is easier to find Waldo than find someone to assist you. Youre basically on your own unless you are buying a big ticket item. Only reason I am giving it 5 stars with time was because the guy who finally did help me with my purchase was really helpful and funny.
Sitting here at curbside pickup when I simply asked your representative about an issue when my app said the item was ready for pick up but now changed this morning when I arrived. I asked to help me and he basically said f me to my face... in a lack of words I am not happy with you best buy... apparently no one cares whether you get your stuff or not... asked me to go inside...🤔 what the hell is the point of curbside pickup? The girl was nice and helped me but that guy😡
Very disappointed in the customer service here. I purchased the protection plan but was told I had to buy a 96 dollar charger for my surface pro and then return it once the new charger comes in the mail next week. I have client presentations and am also finishing an mba program and simply needed working charger to use my fairly new laptop (got it less than a year ago). They sold me a brand new laptop charger and advised to come back to return it once the protection plan sends another. Terrible business model for loyal customers. The staff was just doing their job and provided the typical scripted response. Corporate should look into this in order to retain customers.
Looking for a photo printer. Sales person sold me one. I had to take it back. No problem. I need 😫 one that is easy to use. I ordered online. One that has separate paper and photo drawers.
My TV was inspected by the Best Buy technicians and they determined that I qualify for a product exchange, as stated in the “limited one year guarantee.” As I was told I went into the store to exchange it.It really upsets me how the store employees and supervisors make customers “jump through hoop” sort of way, to do a simple procedure. Something that the company has already made clear instruction of, in the one year limited warranty legal document; they denied it in front of me. Two different managers/supervisors said I couldn’t replace my product for the same exact one, when I actually followed the instructions provided to me step by step and had a document proving it. All they gave me was store credit for a product they were suppose to exchange.It upsets me how the employees are not following their own policies. Very HORRIBLE experience.
Great food. Good price.
The gentleman who worked on my phone to transfer everything over was extremely nice and worked quickly to make sure everything was done properly. Although it was extremely busy, the phone counter Associates were super nice to everyone and made sure that everyone knew it would take a little bit longer. Parking is a little weird here, but the phone sales associates are worth it
Best Buy has always been our go to place for all of our electronics. Unfortunately, on our last visit last weekend we got the feeling that our business was not wanted or needed. We came in shortly after opening so the store wasnt too busy yet. We were in the market for a new TV and started browsing. During our time there NOT ONE employee offered to help us. Mind you... we saw at least 3 other couples get assistance and they all arrived after we did. We browsed on our own, couldnt find what we were looking for (and were ready to buy that day) so we then decided to take our business elsewhere.
Great service, when in for new tv. Donald C. Helps us and he was knowledgeable and patient. Was a pleasure during the whole process. No pressure and no hype. Thank you Don.
Geek squad was not packed and even though I was a few minutes late to my appointment, they put me as a walk-in and I was helped in about 10 minutes. Great service.
5 stars because Im obsessed with electronics
Bought my first device from here... Although its difficult to find someone who could help... I was lucky enough to get hold of Ken who was in Chrome section... He advised me the chrome book based my use... The outcome is excellent 🙂... I am sad that they do not have PS 5 or PS 4 or Xbox... Or else I wold have given them 5 stars 😋
Easy in easy out and great prices with lots of people to help. Shot out to Cerf for being helpful and insightful. He made our visit easy for sure.
Had a radio installed in my truck second one theyve done once again fast courteous service and both times they returned money for parts I didnt need who does that if need be Ill be back oh yeah I bought a TV there once also
I bought a TV and when I opened the box the screen was busted. I returned it the next morning for an even exchange. When they brought out the new box to my car, it was dented and torn. They said this was the last one available yet last night they had 4. I told them I wanted to make sure the screen was ok and they refused to help me open the box and just stood there watching me do it in the heat. I understand that their “policy” is not to open boxes but if you are going to sell a product and the box it dented and torn I think helping a elderly female customer open a box to make sure the item is not broken is not too much to ask. My recommendation is to never go alone to Their store or shop elsewhere.
The staff was very friendly and helpful. One patiently and thoroughly explained the features of a computer that I was interested in.
I went to buy a cellphone. Maria and her coworkers were amazing, so knowledgeable helping me to get the best deal. Thank you guys!!!
The sales person was helpful but was speed talking. Jonathan at the Geek Squad was very helpful, knowledgeable and took his time. We wwre told our computer would be ready for pickup in 2 days but it was ready a few hours later. Again Jonathan took care of us. He took his time explaining everything. We left happy!
Patrick who works in the apple department is absolutely awesome! Works really hard and will explain everything to you that you might want to know. Definitely a huge asset to this Best Buy location!
Very good best buy experience. Always helped when you need it. Great place to stop.
Nice big central best buy. Usually have what Im looking for. PC stuff. Accessories gear.
I went in the store knowing what I wanted. I found the laptop and asked for it. He said the only one they had was an open box that had been returned. Im thankful for that because the guy who told me that helped me find an even better one for less money. He was knowledgeable, kind, and helpful!
Id give zero if possible. I dont have the space to put everything down on here that makes this place horrible but I completely understand why this ship is sinking and everyone is leaving. Turns out they treat their employees just as bad as their customers lol. They will sweet talk you and assure you left and right... all until they get you to that register. Then you have to reach out to someone that transfers you out of the country and has no idea what they talking about. What a fall from grace lol
Always good for all types of electronics and electronic accessories. Not as big as my local Best Buy in Naples though.
The worst retail experience of my life! Made an online order, order was ready. Decided I wanted to do curbside pickup instead of going into the store. Which they allow you to do on the email! What they dont tell you is they cancel the order and reorder it... Long story short I drove 2 hours round trip, spent an hour on the phone and in the store and didnt even leave with the item!
Very good and convenienceWhen you buy something and you put insurance They help you a lot
Excellent experience picking up an item I ordered online. I was able to zip in and zip out with my order. I like Amazon and all but I really appreciate the now time service from BestBuy with actual humans to help.
Best Buy is ok as long as whatever you buy doesnt break otherwise if you bring it in to get fixed you will be waiting weeks if not months for repairs to get done even if they decide to completely replace product you still wait forever unlike Walmart. If I go through Walmart & buy insurance plan & if product has problem they will usually take care of it the same day...
What would a summer weekend be without one stop to good old best buy! I purchase most items online, even from best buy, but nothing replaces that 3d look and feel of seeing something in person, hearing it, etc. As you know, most electronics do not translate their performance (online through ur phone or laptop screen) Best buy lets you see, hold, touch, and listen to the product and they have extremely competive deals, competing at their stores and online! Best Buy- I hope you stick around my neighborhood!! Couple old Photos taken from MSFS-X, purchased at Best Buy.
I am EXTREMELY disappointed in Best Buy and their Geek Squad. When I made the appointment, they said they could move my old TV anywhere I wanted. When they finally connected my TV and soundbar, I asked them to move my old tv on the mount in the bedroom that was already placed. They said they didn’t have the time. Also, part of their setup included going through the remote with me to go over the features. They did a sloppy job of reviewing the features and when they left, they left pretty abruptly. After they left, I found another remote that they never even talked about. They never left manuals, so they were probably still in the box that they took. I also have a feeling they never wanted to take the boxes. When they left, they said, l”I suppose you want us to take the boxes, huh?” The point is…I could have chosen to get my tv anywhere I wanted and chose Best Buy because I thought they were better than this. I will not be renewing my membership with them unless they make this right. They keep ignoring my messages, so I also emailed the CEO. She also didn’t have the courtesy to respond. Instead, she sent the message to another guy who basically said there was nothing he could do. This is frustrating and I am not going to stop sharing my experiential they decide to do something. I have gotten nothing but attitude from them with my legitimate complaints.I tried to take care of this behind the scenes, but they gave me attitude and said everything they said and did was accurate. Beware of Best Buy. They are NOT good people.
Salesman KENNY is a JOKE. I asked for his help as I spotted him doing nothing. He pretended to radio for help as he walked over to assist another family. I patiently waited for 10 - 15 min as I walked away I noticed KENNY GOOFING OFF at the register helping no one. I asked him for help once again instead of assisting he stated he called for help ( no one never came). He couldn’t helped but chose not too. A complete JERK, extremely CHILDISH. Best Buy do better and hire real professionals that’s eager to help your buyers.
Went to buy a Refrigerator. Looked for over twenty minutes. No one came to offer assistance or anything. After we looked at everything we went and got a guy, Christopher Anton. Computer down. Took our number and now five hours later hasn’t called us. Try to call them and it goes to god knows where but not any where near the store. Will not do business with an out fit like that. Customer service is non existent.
I don’t normally shop at Best Buy because I feel like I’m always disappointed. We purchased a WiFi extender, they said it would be delivered the next day. It’s the only reason we purchased it from them. We get an email the next day saying it can be delivered that day. I called to cancel it because I needed one that day. They say I couldn’t cancel it and they couldn’t give me an eta. I finally got in 5 days later and took it back to the store 3 days later. On the online account it said I could return it until the 29th and I was at the store on the 26th. I had to fight with them to return the item within the designated time. I will never buy from them again.
Good prices. I had shopped around for a new microwave, at three other places and found the best price and on stock at Best Buy.
Came for a return/exchange waited about 20 mins just for a rude associate to come get what I needed off a shelf that required the use of their huge stair ladder. The cashier helped me with a gift card so the three stars are for her.
I was very pleased with the customer service by the personnel. The folks in the computer department were very helpful. I purchased ten laptops and they assisted me through the process making recommendations and educating me along the way to ensure my purchase was one I would be happy with and that I would be able to make a good investment for my business.
I bought a MSI - GS66 15.6 Gaming Laptop - Intel Core i7 - NVIDIA GeForce RTX 3060 - 1TB SSD - 16GB Memory - Black for my video editing for my youtube channel and I love it! It is has lived up to all the hype and worth every penny
Currently standing in the store by the sound bars this is my second time in here where the ENTIRE department has acknowledged everyone around me except me. This time another customer called them on it saying “you spoke to everyone but her. What’s the issue”. I thanked her for at least noticing but told her I don’t need to beg any store to take my money. If your associates have a problem assisting people of color then you need to relieve them of their job. Spoke with the manager about it as well but clearly the actions of the store reflect the ‘leadership’ in place. Won’t be back here ever again.
Don’t even bother coming to this location and have them try to match the price coming from another electronics shipper they’ll just come up with another excuse after another. Not only that they’re typically out of stock of everything. It’s terrible that it’s not even supply chain related because the store is been like this for years.
The only reason I gave a 1 is the poor customer service over the phone at the Brandon Florida store. Tried to set up installation of a dishwasher through Geek Squad. First it took someone 19 minutes just to answer the phone. Was put on hold for another 17 minutes and got connected to the wrong person. Put back on hold for another 21 minutes to find out the next available appointment was 2 weeks away. Another big problem this location has is the person making the appointment for the Geek Squad was not very good at speaking English and was difficult to understand. The last very annoying thing was the 6 hour window for arrival for the installation. Come on, get real, CUSTOMERS dont appreciate being trapped at home having to take off from work for 6 hours. Needless to say I did not make the appointment and will never recommend this location to anyone. I will never make another purchase from Best Buy on-line or in person at a store. I would love a response.
I went into the Brandon store and was helped with purchasing a new laptop by Max. We told him what we were looking for and exactly what we were using it for and he helped with us find exactly what we wanted and on sale. Thanks Max at best buy for being so knowledgeable.
The worst retail experience. The guy at the Geek Squad promised my computer would run 10x faster if I purchased their protective package, so I agreed. I got my computer back and nothing changed it was still having the same issues. After expressing my concerns I was then told my computer is 3 years old I should of just brought a new one. Of course after I paid $200 for there ridiculous package. Never believe anything they tell you.
I went into best buy to pay for a protection plan on my laptop. The representative informed me that it was a different problem than they had diagnosed and it would be more money. I requested a refund on the protection plan the same day since I did not have the extra money to repair my laptop. It has now been 30 days and everytime I call best buy I get a different refund date and no refund has been recieved in 30 days. I have shopped here for many years, and will never be back. Stay away!! They lie to get you to spend more money, and dont process refunds.
We deal mostly with Geek Squad and are extremely pleased with them. Their agents are knowledgeable, courteous & efficient. It has been our experience they usually go above and beyond to assure our satisfaction. We highly recommend them.
Dont buy auto audio, unless your installing yourself. There number one goal is upsale and everything from a simple harness,( that was already there ), to we have to replace the whole dash face because it has a crack, plus want to charge you a crazy labor rate for incompetent parts changers, not technicians. $99.00 free install will cost you at least $300, I just returned radio and now will continue to voice my opinion about poor customer service.
Great service. We were looking to purchase a TV and the staff were very knowledgeable and helpful. We even had an issue with the remote that same night and returned to have the problem fixed and the staff exchanged it to the correct one.
I needed equipment to start a new gig in less than 24 hours and Best Buy came thru for me. Easy order. Easy pickup. Friendly staff. I had looked elsewhere but wouldve had to wait over into the next week to get what I needed from competitors. Best Buy had it in-house and available.
Went to get information about a cell phone the helped me as best as they can, .guy was very informative and didnt sell me anything I couldnt use
The parking lot is way too small for this store so it is always packed and hard to get in and out of. Some employees here are excellent and others are lazy and inattentive. One day we came in to purchase a laptop and the 5 employees working in the computer area stood around chatting with each other and ignoring us while we clearly needed assistance. We ended up purchasing a laptop elsewhere. However, at the cell phone area, despite being usually way busy for the number of employees there, I always get excellent customer service and Ive bought several phones here. Ive also had great service at the Geek Squad. I recently bought a 75 inch TV and that was a pretty good experience as well, but the area was understaffed for the amount of customers, so it was hard to get questions answered and assistance when needed. However, once I was able to get assistance, the associate was helpful and knowledgeable.
Dealt with Max, he was very informative was patient we had a lot of questions he helped us make our selection. The price was reasonable service and delivery was excellent.
Not enough employees for number of customers. We were told they had several call outs. Associates were friendly, helpful & patient w/customers in spite of being short handed. Keith in computer area was outstanding! He was very thorough in explaining our options & helped us select a new computer to fit our needs. Christopher in appliances helped us with refrigerator options & gave us future date when the one we selected would be on sale. Well be back in 2 weeks to make that purchase. Very satisfied with people & courtesy on this visit.
I Have been here numerous times and the staff is always helpful and friendly. They always make sure everything is working and the geek squad has fixed everything Ive ever had an issue with. Class act of a bestbuy staff
Was looking for a TV and the sales rep was extremely knowledgeable and helpful. He listened to what I was looking for and gave me a few options that fit the criteria. I don’t recall his name but he had a large and healthy beard that extended beyond his covid mask. So if you are out there man, thanks for the help. I’ve done business with this location multiple times, but this rep was so patient and informative I felt I needed to leave a review.
Probably the worst visit in years! Covid is hurting everyone and everything... Must wait for better times
I’m posting this rating due to my experience with Eric in the Geek Squad for Automotive. I came in to upgrade the radio in my car. Each time I interacted with Eric; his Customer service and professionalism has not been great. I had questions and wanted to understand if a particular radio would fit and I felt he quickly and rudely disregarded me each time. Others in the shop showed exceptional service and listened to my questions and took the time to research vs immediately blowing me off. I was investing $2k in upgrading my car system so I wanted to make sure I fully understood the work needed and would things work as expected. It seems Eric needs more training on how to provide better Customer Service.
I wish I could give a half a star! I ordered online under the impression that I would receive my order the same day. I try to call this store they dont accept calls you message on chat feature and nothing. I would not recommend
The place was will organize. And clean and easy too fine what I was looking for. It look very nice. Best Buy had what Walmart didnt.I will be back. The lady was very nice.
Friendly staff. Overall pretty good experience. Didnt have what I wanted in stock so they sent it to my home.
You guy’s are going to be out of business soon.I stop by the store to get earbuds.I ask to be price match. At the counter they said NO. the items have to be ship and sold by amazon.I guess NO MONEY is better then some money.I went a head and order from amazon.com. N got my item next day
Good staff and well ran but stock can be an issue. I recommend calling ahead or use website before traveling down.
I went to the Brandon store to get a new hard drive for my laptop. A lady in the computer department told me she didnt know precisely the hard drive I needed, instead of looking into the system. I even had the computer with me with the model and serial numbers available. She said, sorry I cant help you well, I decided to leave. When I was exiting the store, I saw the same employee getting to her car 🤔🤔 she was in a hurry to get off her shift, and instead of calling another employee to help me, she preferred to said she couldnt help me and that it was going to be hard to know the exact hard drive needed. Bad customer service practice. I had this experience on June 8 at around 7 pm. Well, I end up buying the hard drive on Amazon, and the information required was the laptop make and model and the serial number from the back label, something that I would think Best Buy needed, and it was available.
Best buy price matches so it is a great way to save on items
Superb customer service! The appliance Manager, Rosita, went above and beyond to ensure we were satisfied with our purchase and replacement item! GREAT JOB BEST BUY!
Walked into the store and was greeted by absolutely no one then I was searching for a TV and was offered NO assistance ! Once I found a TV I had to struggle to place it on a cart all alone! Just sad as there were workers standing around watching me struggle as well ! Wish I could give 0 stars !!
Thank you Maria, for being so friendly and helpful to us!
Only giving a 5-star review because I have the high score on their pac man machine
Found a good deal on an open box Chromebook.
Excellent service and the products we wanted were available for delivery 😊
Great store, had what we needed. Friendly staff who was eager to help but can’t give it 5 stars because of the old man employee in the electronics section yelling loudly at his coworkers. Horrible, unacceptable behavior.
Best price for the laptop I wanted (purchased online and picked up in store same day), and the staff was pleasant and helpful.
I was hoping to find a refurbished laptop for myself at the store. (I had bought one from that specific store a few years back.) The employee I spoke with told me that these were only available online and basically told me to go home. I was disappointed and felt I had been dismissed. Obviously, there was no benefit for employees to assist customers in this situation. I did not shop nor buy a refurbished laptop from this company. (Suggestion for Best Buy: Set up an in-store PC for customers to shop the online refurbished/open box stock, maybe an employee could answer shoppers questions to facilitate sales?)
Looking for a product the inventory had one listed. Of course 1=0 in best buy world.
Restricted to 40% capacity as of January 2021. Highly recommended that you check the Best Buy App to make sure that they have what you are looking for at this location. Due to manufacturing or shipping limitations, some complete items are not available in all locations in the “Orlando” area. If you find what you are looking for, you may find it helpful to use the app for curbside pickup. Otherwise, be aware that different locations may have different restrictions in place due to the pandemic, if you need to go inside the store. They do offer a number of products for sanitizing the hands-on product, as well as hand sanitizer for use. With a large number of people working from home, there is a high limitation of computer and gaming products, but using the app may find what you need at another location. Which the online ordering can help make sure that you get what you need, and your have found it to be extremely easy to use. Please keep an eye out for things marked sold out, not available, or when an item can be shipped to the store.If you order via the app, make sure to keep the email or text received, as part of the order when picking up your item. The curbside pickup area is labeled, and you use the app to inform what the parking spot is numbered, and they bring the item to you. They will ask you for a number that is presented in the Best Buy application, before they deliver the product. Plus, it will message you when the item is picked up.Otherwise, please make sure to have the items requested for in person pickup within the store.For those that need/want to check an item out in store, this location is at 40% capacity, and requires face mask. If you go during a busy time, you may need to wait for people to leave before going inside.
Customer service by phones was unexpected guy didnt know anything ..the guy by the outside cameras was very helpful
I have to say the associate z is the best. He was very helpful, friendly, respectful and took his time to explain my order. If you go to this store ask for him he is also bilingual.
Sales associate was extremely knowledgeable and took the time to explain things to me about the car audio I just purchased. I shopped around other stores that sell the exact same items and I ended up saving 47$. Love their prices and selection. Best Buy customer for life. The credit application was easy to apply for and only took about 5 minutes. Also was able to make an immediate purchase.
Its a Best Buy, what exactly did you expect? The store associates are knowledgeable and if their expertise is not in the wheel house youre looking for, they promptly find someone to assist. Again, its a Best Buy, youre supposed to be there for a specific purpose, the atmosphere isnt one of them.
Manager on checkout staff wouldn’t match price of different color model with same sku even though the product was displayed & priced on that certain tag. You are a multi million dollar company who gets paid to take care of your walk in clients. Myself & my multi million dollar grossing gaming teams will not be purchasing from your location again.Victor was a great employee & should be promoted into your position & you should choose to take care of your clients as he did.