We had the best experience with CIA. Our sales person, Jerran Hansen, was so great. He and the rest of the staff went out of their way to answer my questions and give me all the information I forgot to ask about. I would highly recommend Jerran and CIA Autoplex to anyone looking for a great deal and trustworthy team to work with.

Jerran was a very knowledgeable and easy going salesman. CIA has quality vehicles that are priced competitively. That and Paxton made the purchase process smooth. We are very pleased with our experience!

I am hear to say I have had one of the best experiences I’ve ever had purchasing a vehicle from Paxton at CIA Autoplex. From start to finish he has been helpful and informative. Even 2 months after purchasing our vehicle, he still answers our calls for any reason. While on our family vacation we got a nail in our tire. He went above and beyond to help us get back on the road when we couldn’t reach anyone from our Tire wise warranty. We will be back to purchase our future vehicles from this place.

Jerran and the team at CIA Brandon were awesome. Buying my truck was a fast and easy process. I highly recommend them!

Great experience with a great team. Barney In Brandon took very good care of me. Highly recommend. Very professional

I was looking for a fairly low mileage truck for a good price and with the market the way it is I was pretty much asking for a miracle. I found EXACTLY what I was looking for. Jerran at the Brandon location went above and beyond. Thanks CIA Autoplex!

Worked with Jerran today to purchase a Ford F-250. We were very pleased with his knowledge, professionalism and courtesy. They have their act together. No pressure. We were in and out in an hour. Very pleased.

I purchased a 2015 Ford Taurus SEL from here. Josh was great to work with. He even waited overtime for me to get off work and make the drive to the dealership. And I got a hat.

Barney was great. Best experience at a dealership.

Great place and great people if you need help just ask for Barney

This was the fastest time getting in & out with the carYou wanted great service keep up the good work

Great group of guys and exceptional service. Highly recommend. They treat you like family.

This was the PERFECT car buying experience! Jarren provided a comfortable, no pressure experience, in addition to having the knowledge about the car necessary to answer any questions I had. This team truly deserves 5 stars! Thanks guys for helping me get exactly what I wanted!

I feel in love with a Ford Explorer from CIA Autoplex and Paxton Tharp was very helpful and also professional!!

Very professional and helpful made buying super easy. Thanks Hunter your very knowledgeable about the cars and trucks.

Everyone at CIA Auto in Madison was excellent, especially our salesperson Austin!!! He took the time to explain every detail every step of the way.. we never felt rushed at any time. The customer service we received was outstanding!!! I would recommend them to all our family and friends. Thank you guys soooo very much for making the process smooth and easy. You make people feel right at home!

CIA is awesome!!! I showed up at the Brandon store at 6:01pm and Paxton unlocked the door to talk to me. From that point on, he took great care of me and I bought a my wife a 2017 Armada Platinum the next day. The vehicle had just arrived to their lot in Madison and needed some things fixed/replaced. The service team in Madison worked their butts off to have the Armada ready in two days. When I picked it up, I told Paxton my wife was going to inspect it with a fine tooth comb and she did. She found a couple other things she wanted fixed. Paxton got me in touch with Hunter and from the moment I contacted him, he was exceptionally responsive and helpful. He ordered parts and had them in and on the vehicle in two days. A++++++++ to CIA especially Paxton and Hunter. Will definitely buy another vehicle from them in the future.

Prices too high..but its cars and trucks all of them high..

This was the absolute BEST car buying experience Ive ever had. The saleman and business manager where a pleasure to work with. I came from ALABAMA to make my purchase and they had me in and out in no time. My car was clean and in superb condition.

Had the right truck i was looking for. Was treated squarely and financing was better than I found elsewhere.

Jarren and the rest of the staff at CIA Autoplex in Madison are the best!! My husband and I did extensive research online for the type of vehicle we were looking for, values for the vehicle we wanted to trade, and reviews of dealerships. We went to CIA Madison to see the vehicle at the top of our list, and left there in short order with it. The price was very fair, the truck was exactly as pictured online, the offer for our trade was also very fair, and everyone we crossed paths with was extremely friendly and professional. We bought a 2015 Ford F250 Superduty and we love it!!! If you are looking for a great vehicle and a great experience, go to CIA Madison.

Great experience with CIA. Memory was very respectful and made my family feel right at home. The manager was exceptionally professional. Drove away with a great car at the price we wanted. It was a pleasure doing business with them.

Great buying experience with knowledgeable people. No pressure, and a great selection with excellent pricing. We couldnt be happier with our purchase!!

Me and my wife are first time car buyers and we had found a vehicle at CIA autoplex. We decided to go look at the vehicle and when we arrived we were greeted multiple times by sales and shop staff. They quickly got the vehicle for us to test drive and let us look it over thoroughly. The sales woman Memory helped us through the process while being completely transparent and courteous of us being first time buyers with many questions. She answered them without hesitation. In the end we werent able to make it work financially, but Memory worked above and beyond to try to help us. We will keep CIA and Memory in mind as we continue our search for the right vehicle.

We have purchased many cars over the years and this was one of the best experiences we’ve ever had. Memory was so nice, knowledgeable, and helpful. Michael and Wesley, in the finance dept., were super too.All of the cars we test-drove were in great condition, which tells me they are very particular about cars they put on their lot. We ended up buying 2 cars the same day. Highly recommend this company!

At CIA, I worked with Memory. She was great! Couldn’t be more satisfied with their service and my purchase.

The staff made our purchase extremely easy, fun and carefree. The CIAs staff and environment was friendly and inviting. We were greeted with smiles and hellos from the top level staff to the gentlemen that details the vehicles.We were able to view the cars freely without having a salesperson on our heels. We have to give credit to our sales lady, Memory, for recognizing a customer needs time to make a decision without pressuring them. She was extremely professional and very informative to our concerns.If you are in need of a vehicle, we suggest you ask for Memory.

Cliff and his team at CIA are the best. My wife and I looked for a BMW X5 all over the southeast for 3 months only to figure out the best value vehicle was right here in the Jackson Metro. I love the car buying and haggling sales model. Most people don’t and that’s what you get at CIA. Quality vehicles with exceptional value. Terry and Josh treated my wife great with no pressure at all. Can’t wait for the Madison location to open.

Go see Hunter Starns at CIA in Madison!!!! Hunter hooked me up with my new 2019 Nissan Maxima!! This was the best vehicle buying experience I’ve ever had. Hunter was very knowledgeable of the vehicle that I wanted and worked calmly with me during the finance process. The whole entire staff was friendly and I was not pressured at all. Hunter showed me the maintenance area at CIA; it’s so awesome! I’ve never seen one like it before. Thank you Hunter and thank you CIA Madison!! Make sure you see HUNTER STARNS!!!

I received excellent service all of the way around. I started at the Brandon location but found out the vehicle that i was interested in was located in Madison. The Brandon location called ahead and set up an appointment for me to view and test drive the vehicle that I was interested in. Great teamwork all of the way around. I have been looking at Toyota Tundras locally for over a year now, and found the advertised price to be right in line with local markets. Josh in Madison was great to work with, a no-pressure sales approach was very refreshing. Good job to him. Overall, a very pleasurable buying experience. I also am very meticulous on the detailing of a vehicle, and the detail shop in Madison, unlike most other dealers, did a very nice job. I would highly reccomend either location for car buying needs!

Had a great experience at CIA Autoplex, would use them again. Josh was very a professional and straightforward salesperson. He also responded quickly to emails so that I didn’t have to make several trips. Michael handled the finances and got us a great APR. Took no time at all and we drove away very happy! Thanks guys!

Thanks to Mr. Jerran and Mr. Mike for helping me and being very professional all times. Also they very helpful getting my information and paperwork together.

Ready Teddy sold us our Nissan Rogue today, He was super helpful, informative, polite, and patient. The entire staff went above and beyond to help and satisfy us, while keeping the atmosphere comfortable and pressure-free. It was the best car buying experience and I highly recommend them!

We couldnt have asked for a better experience at CIA in Madison. Josh was fabulous to work with and the customer service was the best. We wont hesitate to use them again in the future!

Where do I even begin??? We came in on a Saturday morning with our 16 month old. Every employee there was so exceptional, especially Mr. Bill Johnson!! Mr. Bill made it his top priority for us to find our ideal family vehicle (not to mention, a great price)! He was so patient with our little girl and making the finances work for us! Him praying for us, at the end, was the cherry on top! Thank you so much CIA and Mr. Bill Johnson! Y’all have gained customers for life!!

This place is great!! I called about a vehicle they had on their website and they didn’t hesitate to give me all the information I needed and more! Teddy was my salesman and was great! He answered everything I needed and was very quick at getting back to me. Me and my wife drove 3 and a half hours to buy the truck. They had all the paperwork ready to go and the truck filled up and ready to go as well! I would highly recommend this place to anyone! Thank you Teddy and everyone else involved!! Y’all are awesome!

Josh was outstanding throughout the entire process. Our car buying experience was friendly, professional, and honestly fun with Josh and CIA. I would definitely recommend buying a used from CIA and Josh. While I don’t plan on buying another car for quite some time, when the times comes, I will certainly come back to CIA.

Josh was great to work with. I had been looking for a Ford F250 and found the perfect one for me at CIA Madison. I live in Florida and couldnt just drop by for a test drive. Josh sent me several videos and answered all my questions honestly. There was no pressure at all to buy. After doing my research, I couldnt find a better deal. Having the truck shipped to Florida was an option but I wanted to see it before committing to buy. Made my way to Madison and was very pleased with the truck along with the excellent customer service. Could not ask for a better buying experience.

I would highly recommend CIA Autoplex. Teddy was great. He was friendly and knowledgeable. There was no pressure or rushing. The whole staff was friendly. It was a great buying experience.

The service was smooth and excellent! Teddy was extremely helpful with answering all my questions. I traveled from Chicago, and it was definitely worth it! Made my first car purchase truly unforgettable!

Drove away in a Dodge

Seriously the best experience I have ever had buying a vehicle. We will definitely be back to speak to Memory McAlpin and Wesley Stringer. Thank you so much for the kindness and honesty you both had during the process and making this as easy as possible.

Memory was a pleasure to work with. This was our first experience with CIA and purchasing a vehicle out of state. Memory made the process easy and was very responsive! Above & beyond.

Had a great experience at CIA. My salesman Teddy was very helpful and worked to get me what I needed. This was best car buying experience I have had by far. I will definitely be back next time I need a vehicle.

The quality of cars/trucks at CIA Autoplex is remarkable. Most of the cars look like they came of the showroom floor !The entire staff was friendly, knowledgeable, and professional. A special thanks to Terry for guiding me every step of the wayWould highly recommend these guys, great buying experience!

Proceed with caution. This dealership sells pretty cars with issues. Theyre rude and liars. They refuse to take back the cars they sell with major issues. Dont be fooled by their fake southern hospitality. Once they receive funds from the bank; business is pretty much over. Run.....dont walk.

As soon as I hit the lot, Jared the GM, helped me find a perfect fit for my everyday needs and future plans with a heck of a deal. I highly recommend these guys. And the online pictures are amazing! Great work guys! Thanks a lot!

Best car buying experience my wife and myself have ever had. We have learned to go with business culture and service when making big purchases. Thanks Bill and everyone at CIA!

Had a fantastic experience at this dealership with top notch customer service from our saleswoman Memory.. From the moment we walked in we were treated kindly and had our questions and needs met and then some. Memory made the entire process easy and worked hard for us finding exactly what we were looking for. Best car buying experience ever. I will most definitely refer family, friends and associates to CIA Autoplex. Thanks again to employees at CIA Autoplex.

I drove 4 hours from another state to see a car I was looking at online. CIA Autoplex did not disappoint. From the first inquiry call to the last paper signed every step was outstanding and stress free. Their hospitality was above and beyond. They only have topnotch vehicles on their yard. These guys know what they are doing and how to satisfy their customers. I would defiantly recommend this company to anyone looking to buy a vehicle.

I hate car shopping, but....I purchase a car every 10 to 13 years if I can help it. Im not one of those people that goes looking for the next thing to breakdown every year during tax season. And if my car hadnt been totaled out by the insurance company, I would have driven it till the wheels feel off.With that said...C.I.A. and their sales person, Memory (hey girl, hey) made this the best shopping experience EVER!! The website provided enough detail for me to narrow down my choices. Memory worked with me via text and phone calls to get everything arranged. My sister was there for the test drive and has decided shell be coming back when shes ready to buy. No pressure, no pushing. Told her what I was looking for and how much I could afford to spend and that was it, done deal.I still dont plan to buy another car for another 10 years, but if life decides for me again, I will definitely come back to C.I.A. Autoplex.Sincerely,Tene`

I bought a truck from these guys and could not have had a better car buying experience. Very relaxed, professional, and fair. Everything a car buyer does not like about a chain dealership, CIA has eliminated from their business and treat their customers like family. I drove from out of state to buy from these guys and will do it again. Thanks CIA

The environment is comfortable and the people there are amazingly generous. I would recommend this place to ANYONE looking to buy a car!

This was the best car buying experience I have ever had. Josh Johnson assisted me in purchasing a GMC Truck. His no pressure sales style and deep knowledge of the car buying process guaranteed I will be purchasing my next vehicle with him at CIA.

Best experience EVER when purchasing a vehicle. Information from the website was thorough and accurate. No pressure, no nonsense sales environment. Prompt, courteous customer service. Complete and thorough follow thru.This business shatters the stereotype of used car sales. We expect to make future purchases with this crew!

Josh is the best salesman! Honest as they get! As long as CIA Autoplex has Josh they will have our business!

Never in my life have I had such a great experience buying a vehicle! Hunter called me after I made an online inquiry about a vehicle I was interested in. He gave me his cell number and answered every question about it. He even pulled the vehicle from the site I saw it on and made sure that it was ready for me to test drive on the prearranged date. Wanna meet a great bunch of people who care about you? Youll know it when you walk into the clean well decorated home-like business!! These people are like family from the get go. And their inventory is a great supply of quality vehicles! I cant say enough great things about Hunter, Cliff, Jared, or all the others I met. You guys are a reality check for other businesses to try to live up to!! Thank all of you so much! By the way..my FJ Cruiser ROCKS!!!!

I was very pleased with my overall car buying experience at CIA Autoplex. Their staff was very helpful and courteous. I would definitely recommend giving these guys a call or visit them in person if youre in the market for a used vehicle. Their selection is impressive and their prices are fair. Im sure Ill be returning in the future. A+ dealership

My daughter got a car there .they was very honest straight up with her.

Buying a car at CIA Autoplex was unlike any car buying experience I’ve ever had. There is a very familial atmosphere, and they pride themselves on providing the best service and being completely honest throughout the entire process. Jared and Josh were a pleasure to work with, and I will definitely return for any future auto purchases. 100% recommend!

Memory McAlpin was awesome... I wasn’t there long at all. All my paperwork was done in seconds. I got the monthly payment I asked for with no problem. If I could rate 100 stars I would do that! The staff were very nice. They made me and my family feel like We were at home. I will most definitely purchase another car at CIA AUTOPLEX! Go see Memory McAlpin! I promise you, you won’t regret it!

The most pleasant vehicle purchase Ive ever made. Josh and the entire staff were very professional and personable. Thanks to Josh and the entire team at CIA! We are very pleased with our truck!

I had a great experience and the staff were very polite and helpful I definitely look forward to doing business here.

We had an excellent experience everyone was friendly and kind and made sure we were in and out quickly. It was an extremely pleasant environment. Paul was an excellent salesperson. I highly recommend buying a car from CIA Autoplex!

Great staff!

I recently bought a vehicle from CIA Autoplex. From start to finish they made it very easy! Our salesman, Joshua was very knowledgeable and helpful, and was able to help us find the vehicle we wanted quickly. A great overall customer experience! We will be doing business with them again!

Teddy McRaney is an old friend who I knew would take good care of me and did. Wes Stringer and Jared Jerrolds were great as well. Nice dealership. Would buy again!

Josh was great, and the entire team was professional. A no hassle atmosphere. Will definitely buy again.

Everyone works with you and very sweet loved my experience and my new CAR💖💯 go see Teddy hes the best

Professional service, painless negotiating, extremely friendly employees and an awesome salesman. : ) Couple those positives with a beautiful, accurately described vehicle and what more could you want? Thanks to the entire CIA crew and especially Joel who stayed late to help us with the deal and ensure all the paperwork was correct. I would definitely recommend CIA Autoplex. : ).

My salesman Mr. Bill was a wonderful guy to work with. He made our buying experience a breeze.

Great experience! Wonderful employees, great selection and non pushy! I would recommend this lot to anyone... and have already!

I went down there looking for a car I saw online and they worked with me in every way possible for me to be able to get it. I had my little boy with me and he can be a handful, but they treated him so so sweet. Chelsae was awesome!!!

Paul and Mike are outstanding. They are straight shooters and will respect your time. Very transparent. They made my dream car come true. Thank you guys!

What a great group of guys to deal with a CIA!! Jared and Hunter are first class and I will definitely use them again when I purchase another vehicle. They are down to earth and do not pressure you with any normal car dealer tactics. Fair and to the point!!

Josh was a great salesman. Rest of staff was very nice. Westley in finance explaned everything. Drove in looking and drove out with great truck.

Great people! Great service! Both cars I own came from Cliff, and its the only place I will go to buy a car. Just good, honest, people.

The CIA Auto team was great. I have to say the whole experience at the dealership was first class, from being greeted right away to a very positive attitude from the team. I am so happy with my 2500HD that has a 4in lift, 35in tires and custom wheels. With the selection, customization and knowledge these guys have I will continue to be a customer. Thanks again to Cliff and the CIA Auto team!!!

My experience in purchasing a vehicle from CIA Autoplex was awesome. Besides the fact they have really great vehicles, every single person we dealt with was extremely knowledgeable and so easy to deal with. Very accommodating and just a great group of people to deal with. I would definitely recommend this facility when buying a vehicle and I intend to buy my next vehicle from them.

We recently bought a vehicle from Josh at CIA Autoplex, Brandon location. We would definitely buy from them again. We found them to be honest and very easy to work with. There were a few things that we thought should be fixed on the vehicle. They fixed without any hassle and did it quickly! Thank you to Josh and all at CIA Autoplex.

Awesome experience! Repeat customer. The guys there are very professional and always willing to work with you to get you into a nice quality vehicle and they stand behind what they sell. Didnt think to go anywhere else for my F250

Great experience from start to finish—nice people front office and shop— Love my new truck

We purchased a truck this week from CIA Autoplex and I can not believe how easy this experience was. Cliff the Owner is awesome! We started the deal online and did everything at home. Jerrod worked the deal to get everything right where we needed it and was very professional. I can not remember the last time it was so easy to deal with a dealership. The truck is in great shape and I believe they are some of the most honest people I have ever dealt with. Thank you CIA for running your business with great morals.

Great car buying experience! They have a great selection of pre owned vehicles. The staff is professional and its a great atmosphere and I would definitely encourage anyone looking for a quality used vehicle to give them a call!

Josh and the rest of the staff at CIA Autoplex were a pleasure to work with. Everyone is so friendly and professional. Loving my new ride! 🚙💨

Had a great experience purchasing a car at CIA. Paul Pegues was extremely helpful in locating just the right car for me. I told him what I wanted and what my budget was and he kept me updated on his search for the perfect car for me. Definitely go see Paul for your next puchase-you wont regret it it and will get great service.

Omg!!! These are the BEST salesmen n EVER.I had the pleasure of purchasing my vehicle here ad Josh was such a GREAT help!! Five stars are NOT enough..

They make the experience easy and are very good at explaining things. Any small problems i had they took care of it. Will buy again

Great experience! Memory was Great to deal with and there inventory and staff are Awesome!!!

Great customer service. Did not push the sale and helped to make the deal work. Great group and a pleasure to know..

Best cars,best staff. Honest to the bone. Ive known Clifford the owner for over 12 years. No more honest person you could ever meet. Runs his business the way he lives and as if he were a customer himself. Jarod the GM good as gold. Theres a reason they have grown in leaps and bounds. Great cars,only the best,and honest business practices.. They know repeat business is where longevity lives in the car business. Trust!

I bought a 2012 Infiniti G37 and totally love it! It was super clean, great price, low miles! Im very happy with my purchase and the next car I buy will be from Cliff at CIA! Thanks for your patients with me guys in my car decision.

Local owners and operated. Mostly, high mileage vehicles that have been detailed and added upgrades, tires, liftkits, but honest, buying as is is always a gamble, get warranty, pre certified or purchase warranty, power train and transmission.

I just recently purchased a 2014 Mustang GT, by far it was everything I was lookin for in a car. The staff was friendly and down to earth and invested their time into pleasing their customers without the hassle of dealing with bad business! I recommend this place to anyone whos purchasing a automobile!

Just purchased a 2018 f250 from CIA Autoplex. My experience with this company has been great. From the first call, my saleman Josh was great. Very honest, no B.S the whole process. First time buying a car out of state ( I’m from Michigan), so I was a little nervous with this big purchase. But these guys keeped there word from day one till the delivery date. Highly recommend CIA to anyone. Thanks again Josh.

Great place to buy a vehicle! Teddy,Josh, Jared, Hunter, Wesley and the whole staff were great!

Memory did a great job helping me, with my car purchase!!! NICE CARS and TRUCKS!!! FRIENDLY SERVICE!!!

I had a GREAT experience at CIA autoplex. I was met at the door with great service. They have great deals as well. I will for sure be back!!

Excellent car dealership. I recommend to anyone.

Great service. Nice clean cars