Went to Verizon to fix my screen and walked out with three phones and a lower bill from Sam! He’s awesome and I will now only go to this store exclusively to deal with him. He took his time to discuss promotions, lower our bill and was very professional. Highly recommend!!

Sam was great! The store was super clean and organized and he helped us setup and get two new iPhone 13 Pro Max’s. he made everything so easy. he’s now my go to salesman at Verizon!!

My family and I needed to upgrade our plan and our phones. We dealt with Sam, he was extremely knowledgeable about all things Verizon. He checked our account and went above and beyond to get us the best deal to save us money. Sam answered every question we had about the phones. He helped us choose the right phones to suit our mobile needs. He did all that while being friendly, funny and professional. I usually don’t like upgrading my phone because it’s usually a long process. However, Sam and his excellent customer service skills made the experience enjoyable. I definitely recommend asking for Sam, you will not be disappointed.

Kyren was a great help and even helped us call the customer support to explain and help make the changes to my account.

I had an amazing customer service experience at this location today. Stephen was so helpful when my family & I went in to get new phones. We all ended up leaving with brand new phones, and a lower bill. He saved money on our bill, and got us everything we needed. I’ve never genuinely enjoyed this process, but today I did! So painless & fast! 😊

This store was great. We had a problem with my sisters phone while on vacation and they were able to help us fix everything. Though it took several hours to complete, Sam was great and he was very personable, friendly and competent at his job and was the reason we left with smile instead of a frown. Thanks, Sam!

I walked into the store asking if they would be able to assist with transferring my phone information. But instead ending up walking out with an amazing deal. I received great customer service from Kyren. He was very personable and knowledgeable as well as a snappy dresser. Definitely recommend asking for him!

Excellent service at this location, I am very pleased and grateful with everyone from this team, specially Chris, he is literally the best. Very patient, sweet and professional. He helped throughout the whole process of getting a new phone and I couldn’t be any happier. Keep up the great work !!

Went into the store with some questions regarding my billing, I spoke to Chris W. And he was very knowledgeable as well as customer service oriented. Highly recommend talking to this guy or any of the staff

We had a terrible experience with a salesperson at the Lithia store. We were ready to change carries we were so unhappy. But Chris W went above and beyond to give us options, answer questions, and help us get exactly what we wanted.

Excellent customer service from the entire staff. My phone broke while on vacation and Brennan, Sam and Evan were amazing to work with. Got the phone I wanted and went way ABOVE AND BEYOND to give me the best customer service they could possibly offer. Thank you to everyone in the store.

Kyren was very good with assisting me. He helped me with every aspect of my account (detail by detail) His work ethics are remarkable. I could detect that he’s willing to go the extra mile to make sure that every customer as well as his co-workers are well taken care of. I’m extremely satisfied with today’s customer service experience!

Kyren was amazing!!! I can’t say enough great things about him!!! He saved me $140 off of my ridiculously high bill. Upgraded all our phones he was great! This is after being turned away at a corporate store who told me they could give us a Monday appointment but would not help when I was there! He has earned my business for life!!

The hubs and I happened to stop in here one day to inquire about a promotion I qualified for and ended up with an even better deal which we would’ve never known we could get if it wasnt for Blake who so kindly spent a moment with us and took the time to look over our plan. Not only did he save us some money but we walked out of there with two new phones PLUS an ipad and somehow we will be paying less on our bill then before! And he has also been very helpful in staying in communication for any other inquiries or questions we have had thereafter (we’re not that tech savvy so he’s been a lot of help). All in all we have had a great experience thanks to Blake and I def recommend anyone to go see him to find out how you can get the most bang outta your buck!!!

I broke my phone & went to a corporate store & said we had to come back on Monday so we came to this store where we met Kyren. Kyren was attentive, very professional but most of all helpful. He even stayed a bit later to make sure my phone worked, gave me a discount to get me a new phone & BETTER RATES!! We upgraded ALL 7 lines with him, saved over $140 a month & cannot appreciate enough what he did since everything revolves around my phone!!

Kyren was amazing he definitely helped me with everything I needed. I had questions about my digital rebate and he was able to get it answered and get me connected to a Verizon representative to get everything I needed to get taken care of. He had a great personality and was dressed very professional.

Sam was amazing from the moment he greeted me till he got my deal done with Verizon. He went above and beyond any rep I have ever dealt with. He helped make sure porting my 7 lines over from T-Mobile was smooth and easy and was always just a phone call or text away when I had any questions. I Will definitely be doing business with him again!!

Kyren was amazing and so helpful! He was informative and helped me make the right decision when choosing my new phone. He also helped me add the teacher discount to my account and update my plan to the one that fit best for me. 10/10 recommend visiting him here at Verizon :)

Cris Enciso was the most helpful sales associate I have ever come across. We came into the store very last minute and he took no hesitation at all to help us with our needs. While maintaining a certain level of professionalism, Cris was kind, funny, patient and knowledgeable. Answered all my questions without missing a beat. I really appreciate him taking the time to service us so close to closing time. Thank you Cris!

Highly recommend this Verizon for all your wireless needs! Staff is very professional and transparent. Chris W helped me with my new iPhone, offered me an excellent deal and assisted with the setup of my new phone. Check them out!

Amazing service better than most companies very well educated on explaining what you are getting into my husband and i are very satisfied they were patient and stayed almost an hour past closing time just to make sure we were well attended this place deserves more than five stars

I had terrible service with T-Mobile and decided to come over to the Verizon store here at the Brandon mall. This particular location I was able to meet Kyren! He took very good care of me and my family of five. He made sure to get me the best deal possible for all five lines and wrote everything out. He was very humorous and had a good personality and was very professional. He took very well care of us to make sure that all of our information was transferred over. I recommend coming to Karen if you need any help with anything as far as service or a new phone.

My experience was awesome, I was greeted before I even reached the door! Upon walking in Sam took care of me from start to finish. Every question was answered, he gave me a plethora of options so I was well informed and I couldn’t wipe the smile off my face from his hilarious jokes. 10 out of 10! 👌🏾

Had a great experience each time Ive come in. Karen is awesome. Very knowledgeable and professional. He was training Julie and his patience is like Jobs.

Went in with my husband to see about upgrading his phone. Sam reviewed our bill and found out we actually qualify for discounts and loyalty offers and got us a SUPER deal! Literally got all new devices and watches. Now the kids are happy but most importantly the wife on Fathers Day! 😊😂

Worked with Blake and Brennan in store and had a great experience with both. They provided friendly services and helpful information

Kyren and Edward were amazing! They helped me add my Apple Watch to my account and went above and beyond to make sure that my experience was supreme!

Kyren was amazing went above and beyond when it comes to customer service! This man was on hold with Verizon customer service for hours! Top notch. Come see him!

Our salesman Christopher was friendly and attentive. I especially liked that he didn’t try and me something I didn’t want. I would recommend seeing him if you are in the market for a phone.

Kyren, the best associate Verizon has. Kyren is extremely detailed and patient he assisted us with a smile and plenty of jokes the entire 6 hours we had running around the store and recalculating prices and monthly bills. He literally never became tired of us not being able to make up our mind. However he helped us make up our mind and we left Verizon extremely happy.

Blake went above and beyond to help me process an insurance claim for my severely cracked phone, as well as find discounts for my monthly bill that I was eligible for. He was so patient with me, helping through every step of the process. I would definitely recommend asking for him next time you’re in the store! Really great service.

Sam did an absolute amazing job, helping me get promotions and much more. Very patient and super helpful. If you need any help ask for Sam :)

OMG😍 Kyren was absolutely amazing!!! He saved me sooo much money on my monthly bill $140!! I was able to upgrade all the phone’s on my account.. and still save me money he took so much time to explain everything and write it all out for me! He provided us with the BEST customer experience I’ve had in the longest time.

Kyren was absolutely so amazing!!! He helped us so much with bundles and getting the best deal possible and saved us on our current bill over $200 a month!!!! So sweet and very informative and so patient!!! Best sales person and best dressed! 🥰

Sam has great customer service. We are VERY pleased with the service we received today! We will definitely be back!

Great experience today at Verizon. Kyren was very professional, quick, and very knowledgeable about his products. He also had a very warm and inviting spirit. Definitely worth the money spent.

0 STARS!! LYING AND FALSELY PROMOTING!! The sales associate by the name of Blake, LIED to my wife and I. We understand hes determined to get a sale but unethical sales tactics are unacceptable!  Better training is needed to assure sales associates arent falsely explaining promotions on the phone, just to get customers in the door! Also, the assistant manager Sam, was not helpful and sided with Blake. Well go into further detail upon contacting corporate of Cellular Sales and Verzion.

Professional, friendly and knowledgeable. Great experience with Kyren Hollis and Julie. Julie is going to be awesome ( shes in training)!

Fantastic service & assistance from Sam today! Helped me resolve multiple items. Ask for him if you need any help with your cellular needs. Awesome!!! Many thanks!

Karen got my mom to let me have to give me the best phone and was super nice and helpful the whole time

This was such a great experience with Sam today. He was very knowledgeable and explained everything so we understood. It was truly a pleasure working with him and Verizon.

Sam was a great help and made the switching process extremely easy and understandable! Going straight to him for any future help for sure.

Sam was the best salesman I have seen and he deserves way more than 5 stars and a gourmet meal to go along with it

Kyren was amazing very helpful and patient in the process! Would definitely recommend him! Very happy customers!

Great customer service. They didnt try to upsell us. Answered all our questions

Kyren is THE BEST!!! He was very knowledgeable and has a amazing attitude! Definitely will be back again! Highly recommend!

Kyren was amazing! Super patient and helpful, and saved us a ton of money on our bill.

Kyren was phenomenal. He was VERY helpful. Explained everything very clearly and showed great patience. Im very glad we came in today.

I was very satisfied and happy with the service of Mr.Blake. He help me set up a affordable plan for me and while giving me the phone of my choice. Highly recommended!!!!🔥🔥🔥

Sam was amazing! I was waiting to be helped and Sam got me all set up with a new phone, watch and a better plan! Best of all HE LOWERED MY BILL!!! highly recommend to see Sam, you dont find customer service like this anymore!!

Sam was an upstanding guy in helping us choose our new phones and other things we needed to purchase. He made sure to not overstep or oversell anything and made the transition as smooth as possible. 11/10 wouldn’t take another guy.

Chris and Blake were an amazing help! Blake helped us get the best deal and ordered our phone, it came in really quick! Chris helped us set up our new phone and put on the screen protector like an expert. Thank you so much guys! We are very happy and satisfied.

Sam is the man! Keeps the customer engaged, best experience I have ever had buying a new phone

This guy knows his stuff! I highly recommend stoping by for a visit. I was able to get the help that I need and a great deal on a new phone. Thank Sam!

Sam was fantastic. He was very efficient and very helpful. I would recommend him to anyone I know.

Kyren was extremely professional, knowledgeable and friendly. He was able to upgrade us quickly . We appreciated his respect of our time! Highly recommend!

I just have to leave a comment based on the EXCELLENT service from Sam Mousa at this store. Not only an easy process for something that could have been complicated but just outstanding customer service all around. Thanks to you and the team! I will be sending anyone that asks where they should go to this location.

Sam was amazing! Awesome service and I got into a new phone and kept my bill the same. I’ll be bringing my wife in 4 months to upgrade her to the new phone!!

Liliana was excellent!! She provided outstanding service and took great care of me and my needs! Definitely stop by and deal with her!

5 star customer service & experience! Sam was very knowledgeable and gave my family & I the best possible service, assisted with transfer set up & saved us more money ! Thanks Sam

Kyren was our salesperson and he was AMAZING!!He made us feel so comfortable!Will always come back to him as long as he is here!!

Came in with my broken phone and while another Verizon store refused to help me, Sam took his time and helped get into a new phone and retrieve all my information from a non functioning phone. He is extremely professional and took his time to make sure my needs were met and I couldnt be happier walking out. Go see Sam if you ever need anything! 12/10!!

Kyren’s customer service couldn’t have been better. He made sure that we understood every step of the process. He was very personal to us and made sure to help us with any thing we needed.

Blake the representative was wonderful, friendly and professional. Truly an asset to Verizon Wireless!

The other Verizon was busy so I came here and was immediately greeted by Sam. He made sure all of my information was transferred to my new phone and saved me money on my bill in the process! Definitely recommend! Thanks Sam!!

Great customer service! Found the best price and options for us. Blake was very helpful!

Kyren was an absolute gem. Helped us out a ton & made sure we got all the details we needed. 10/10🌟

Really good service!! Ask for Kyren and /or Evan if you want fast and good service !!

Blake was super helpful and patient as we upgraded our phones!

Our rep cris enciso very professional and very informative. Was extremely patient and good sense of humor. Will return to this store again because of his knowledge and attentiveness.

Cris was excellent. He quickly resolved our issues and gave us the best deals. Great experience!

Blake was super nice helped me setup a phone and new iPad for what I was paying before! Verizon has done me right for 6 years and I’ve never had a problem with them at all.

Sam was a stud! All set up and extremely helpful...treated like he was the store owner. Thanks for all your help, Sam!!!

Sam was very polite and very friendly. I really enjoyed my visit and learned a lot about my phone.

Kyren was wonderful! I will recommend him to my friends.

Great service. Very knowledgeable about the phones. Changed phones over in a reasonable amount of time. If you need a new phone see Cristopher Enciso at the Verizon store a Brandon Town Center.

Stephon Corona was very professional start to finish. Excellent customer service!

Professional, courteous and respectful from start to finish. Highly recommend seeing Sam for both new and existing customers.

Kyren was perfect very patient in finding me the best phone.I would recommend him again

Very good service, I am looking forward to have the best experience with Verizon.

I usually deal with the other Verizon, but I decided to come by here since my treatment was immediately better. Kyren greeted me and went over my plan and let me know about all the deals that I qualified for. I came back and I met with Kyren again and I was also assisted by Sam who was also equally amazing and helping me lower my bill and get my phone and watch out with all my loyalty offers. I highly recommend this store and I highly recommend Kyren and Sam.

Just wanted to say how great my experience was at your store mainly because of Sam, who gave me top notch service and found me a great money-saving deal on my new phone purchase. This dude was super helpful and personable. I never write reviews but my experience was so good I felt compelled. Give this guy a raise Verizon!

Sam did an excellent job and gave excellent service to me and my three sons.His skills are definitely a benefit to Verizon.

OMG!! Sam was FANTASTIC! He spent the time to look over my bill and save me money on my phone and my phone bill. He went over everything A to Z and made sure all my needs were taken care. I walked out without a worry. I will definitively make the drive out to Brandon to only deal with Sam.

Samir was the absolute best!! Super knowledgeable, best customer service. He deserves a huge raise!

The business experience was great with Kyren! the service was great and the employee was fantastic!!!

Sam was the best! Straight forward, honest, with a great sense of humor

Today I was helped by Cris Enciso at the Verizon store in Brandon. He was super helpful, polite, and answered all of my questions in regards to my phone problem. And although the store was closing soon he still took the time to help me out and resolve my problem. He was a great help!!!

Kyren was a really nice associate. Gave me the best promotions ever. He practiced social distancing and very good hygiene as well as amazing precautions for keeping his desk clean and making sure that his desk was wiped down. He helped me with getting the best bundle for my accessories with his coupon which gave me a large value of coverage towards my phone for if i damaged it. Id definitely recommend asking for this guy because he was VERY VERY Professional and well dressed! He had a very social and charismatic personality! Very clean store, always had his mask on I felt safe. Very detailed with the bills. Even tho he speaks English he tried speaking spanish. Very nice guy if you go to the verizon inside brandon mall ask for Kyren the best.

Went to the 60 location to get a new phone... Billy was really helpful and got me all set up to go pick up my new phone at the mall. Kyren help me save money on my plans, also helped me with my veterans discount and had such a great personality. Highly recommend both of them if you are in need of service.

Cris Enciso the rep that helped us was very professional and helped us save $200 for getting a phone replaced, to to new phones for roughly the same in store! Super helpful, hilarious and very patient.

Sam and Kyren were amazing! Kyren started us out with deals and passed it over to Sam to finish the deal. Everything was very smooth and easy. Thank you Sam and Kyren ☺️

Worked with Chris W. today at this store to get my business account serviced and pay my bill. The store was clean and tidy and all the representatives were professional and extremely helpful. I received updated pricing on my bill and was able to save money on my monthly service and get better service in the process. If you need help with your business account ask for Chris!

Brandon Blake helped us get our new devices and took care of us. 5 star!!

Daniel was amazing! His customer service is phenomenal! Very educated and well informed ! Treated my family and I like family

Gonzalo is the man. Very helpful answered all my questions and got me set up with the new phone & phone plan. Go Yankees

Kyren went above and beyond to save me money and help me learn. I am not very proficient with technology so Kyren took the time to not just tell me what to but he wrote it all down and walked me through it as I did it myself. I went in just to get a screen protector and even though it was not going to be a huge sale for him, Kyren made sure that I left happy and confident. I appreciate his time and friendly customer service!

Was passing by the Verizon in the Brandon mall and that’s where I crossed paths with Sam. I told him that I had a broken phone and the next thing I know I’m walking out with two new phones, two new watches, and a brand new iPad with my bill lower then it was before. Highly recommend anyone to see Sam!

Kyren Hollis was the representative that helped my sister today. She came in to look at upgrade options for her phone and he gave her the best customer service that I have ever experienced. He was EXTREMELY professional, great personality, very helpful, very sweet. He made me feel welcomed and his desk was very very clean! He practiced very great social distancing and made me feel very safe in the environment being in the mall. I felt that he cared about me and gave me the best option for ME. Before coming to kyren I was not really happy with Verizon and from the customer service and my service in general but he put me on the best unlimited plan that Verizon had to offer! He helped me with my Military discount which was a huge help with saving me money on my bill. I definitely recommend asking for kyren for whoever comes to this store! Best experience ever!

Sam was exceptional assisting us today with a great personality! Thanks Sam!