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The UPS Store
1490 W Government St Ste 7, Brandon, MS 39042, United States
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The UPS Store
Comments
Ro
Review №1

Packaged and sent a package. Fast service.

Em
Review №2

This is the BEST service I’ve EVER RECEIVED. I am so thankful for Anthony and Skylar. They truly deserve a raise. I will be coming back to this location from Madison just for their service after today! Thank y’all so much!!

Pa
Review №3

Fast and friendly service. I needed something printed for a presentation and they hooked me up in less than an hour. Y’all saved the day. Thanks

Tr
Review №4

I was doing a Amazon return here and I’m a trans woman. I just recently started my transistion so I still admittedly look like a guy. When I told the girl behind the counter that I identify as woman she was real nice and respectful and referred to me as a woman. I felt very welcome, if I even have another return I’ll definitely go here

Ad
Review №5

Do not waste your money.On the 16th I paid for a package to arrive at its destination by the 22nd. It didnt even leave their facility until the 21st, and I was told otherwise on the phone when I called to ask why the tracking was showing that it hadnt been picked up.

Cl
Review №6

The gentleman who helped us this morning was very professional. He was very informative and knowledgable about how we needed to send Amazon back two very large boxes containing sinks. He actually helped get these boxes inside the facility. Thank you for making today a stress free day. UPS in Brandon, MS.

Ca
Review №7

Awesome customer service!

Sh
Review №8

The price to ship a package here was 3 times higher than if I dropped off the package at the UPS distribution center. I tried to ask why it was so much more expensive but was told that this store is not owned by UPS but is privately owned and can charge whatever they want. I could not pay an additional $58 dollars for the convenience of mailing it from this location, so I left and took my package to the UPS distribution center.

Bi
Review №9

Thanks for the wasted trip! Business Hours clearly do not reflect wat it says here on maps!!!! $MDH!

Ch
Review №10

Absolutely the best UPS store Ive ever dealt with and I dont even live in Mississippi. I had a family member overnight me some important papers and they got lost in transit and showed up a day late. I spoke with the owner of the store and he was beyond helpful. He immediately filled out refund papers for my overnight shipping fee and personally looked into where my package was and made sure everything was delivered and taken care of. Best customer service Ive ever experienced. I wish every store was like this. Its not everyday you find a store owner that cares more about his customers than he does money. This store deserves more than 5 stars.

Mi
Review №11

I was refused service since I didnt have a mask, which I am perfectly ok with. Its a free country and businesses have the right to refuse service. However the girl was incredibly rude about it, downright nasty about it actually.

Mi
Review №12

Paid two day air on a Wednesday, took them two days for the package to leave the facility itself. Do not use this place if you need and pay for quick shipments.

Br
Review №13

It says they are open today on Google but im her now and the sign says closed.

Ji
Review №14

They are rude here. If someone else did what they do I would use them. We had to make two trips because of mistakes made.The red haired fair complexion guy has been rude for a long time.

Ro
Review №15

Great place to get copies made, a notary, lamination, and more.

Da
Review №16

Excellent store. Professional and courteous service.

De
Review №17

I walked in this store with my own boxes and bubble wrap and asked the guy for a piece of tape to seal my small box. He told me I had to purchase a roll of tape. Then he said, were a store we dont supply tape. I have been in there several times and never had to worry about anything. He had such nasty attitude. I will drive all the way to Jackson the next time.

Sh
Review №18

There is a certain employee their that is EXTREMELY RUDE! The past two times I have been I have had to deal with him and have been treated very poorly. Would not recommend this location at all!

R
Review №19

I wish I could give 0 Stars... I went to this store today to pick up a package I requested be delivered here rather than my home because it contained a medical device. After charging me $5 for a package shipped to me with shipping paid by the sender, which I was not expecting, the man behind the counter, who I later learned was the owner, was very rude and condescending toward me when I asked what the charge was for. Later I called the store to be sure I heard his explanation correctly and again the man was so rude. The first words he spoke were, “I thought I already explained this to you.” I will NOT use this store again. Very poor customer service FROM THE OWNER and to think I had to pay $5 to be treated poorly.

Jo
Review №20

Remained open at the end of the day so I could get my package out.

Tr
Review №21

Fast, friendly, and courteous!!!

Va
Review №22

Always has been quick and efficient with my amazon returns

Ge
Review №23

I have only had good, friendly service at this store.

Pa
Review №24

Always friendly and more than helpful!

Sh
Review №25

I walked in and he did not speak and instead of handing me my information in my hand, he sat in down on the counter in front of me. He acted as if he was a racist snob and I will not be returning.

Ra
Review №26

Great service very helpful

Information
7 Photos
26 Comments
3 Rating
  • Address:1490 W Government St Ste 7, Brandon, MS 39042, United States
  • Site:https://locations.theupsstore.com/ms/brandon/1490-w-government-st?utm_source=Yext&utm_medium=organic&utm_campaign=Listings
  • Phone:+1 601-824-2221
Categories
  • Shipping and mailing service
  • Business center
  • Freight forwarding service
  • Mailbox rental service
  • Notary public
  • Office supply store
  • Packaging supply store
  • Print shop
  • Shredding service
Working hours
  • Monday:Closed
  • Tuesday:9AM–2:30PM
  • Wednesday:Closed
  • Thursday:8AM–6:30PM
  • Friday:8AM–6:30PM
  • Saturday:8AM–6:30PM
  • Sunday:8AM–6:30PM
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