Im not generally one to go out of my way to write negative reviews, but wow this place is disappointing.I tried on four different occasions to buy supplies from this place. I tried walking in, filling out their online form, and calling two different times. Never got anything from the form, and was told well call you later today from the walk-in and phone calls but didnt hear anything for weeks each time. How a business operates when it refuses to do business is beyond me. I tried for a month to give them my money in exchange for product they supposedly provide.Maybe others have better experiences, but at least for me this place was awful, unprofessional and frustrating. Granted, my order was small and maybe thats why they wouldnt deal with me, but if thats the case I wish they had told me that straight up instead of wasting my time.Stoneway was highly recommended to me, and I very much regret giving them a chance.Unless you are a contractor with a bigger order they can make money on, I suggest taking your business elsewhere.
Stoneway Roofing Truck and workers blocked my only access to my parking area at my home (a no outlet alley driveway.) When I approach the driver explaining that I needed to get home and the only way home was beyond his truck he refused to move it . He stated “it would take more time for him to move the truck and re-Park then it would take him to unload his load of roofing materials for the two houses that they were working on. When I called their office noone answered!!! The driver continued to unload his load of roofing materials and made me wait 20 minutes instead of moving his truck.
Forklift operator is slow af
Bad serviceStoneway tumwater is better
Great guys, always happy to help us none roofers get the right stuff.
Great customer service and Best pricing in town.
Da best guys.
Best customer service ever
For all your roofing and siding needs. They have it
Usually right on point with what I need or ask for.