We have used CVS Bridge City, Texas for 15+ years since we moved to this area. In the last year and 1/2 have seen service and respect to customers consistently go downhill! Just want to give a shout out to Miss Lindsay, pharmacy tech, for her great service, kindness, and true caring for all my questions and concerns!! She is wonderful. Will truly miss doing business here, but CVS has left us no option.

Easily the worst pharmacy in town. I have no idea why I keep coming here. It is NOTHING but problems. Currently have been sitting in the drive through for over 35 minutes, and I already expect to get to the window to hear some excuse why they havent gotten to filling it. If you can, avoid at ALL costs.Edit: Totally predicted it... after waiting at the drive thru for 45 mins I get to the window where she tells me they havent filled the script even though it was called in over 4 hours ago. Shw told me they are short staffed. So here I am two hours later back here standing in line while the guy in front of me has been arguing with the pharmacist for almost 10 minutes now about what supplies he needs with his prescription. Hoping one day Ill actually get my childs script.

Scheduled a Covid test earliest one they had was 3 days out. Showed up on time and was told they are out of test tubes that I needed to reschedule. Earliest date was 6 days later, I show up on time to be told again they do not have the proper supplies to administer the test I need to reschedule so I did luckily they have an availability the next day. I called the pharmacy to ask if they will have the proper supplies by the next day and was on hold for 38 minutes. Every 10 minutes someone got on the line to tell me to pls hold.but Noone ever spoke with me.

Weve stopped coming to this location. The final straw was even my daughter signed up for covid-19 vaccine. We showed up at the scheduled time, and when my daughter checked in, they told her it wasnt in their system. When I inquired, they said, well, we only have an unopened vial. Shell have to reschedule. We dont want to waste it. She can go to another location. When we showed up at that location, a person who got the vaccine said, they sent me here too. Youre the second group of people Ive seen coming from that location while waiting.This location has mis-billed me before which I only discovered because we changed pharmacies.When theres several pharmacies in town, theres just no reason to go through these issues.

Waited almost an hour for an appointment that I made nearly a month ago. Had only one person working and she could care less about helping anyone out. Had a bad attitude.

This is by far the worst cvs in the region. Whoever the manager is needs to be terminated so they can reset the attitude of this location. Phones go unanswered, constant stock out of date, etc. Absolute worst location... Period.

Everyone is nice.Its a clean store.Just needs landscaping to seem more friendly.And not as cold.

Wait times are horrible. I cannot get anyone to answer the phone. They didnt even reconstitute my childs antibiotic! Worst CVS store I have ever had an encounter with. I have given them multiple opportunities to fill medications and every time I am disappointed.

Ok Im here its 814 manager was just here and didnt open but she left to get her self some breakfast manager Jennifer what is wrong with this place

They are very understaffed. Waiting time is absolutely ridiculous. They tell u meds will be ready soon..then DAYS later its ready! Stand at counter when NO OTHER customers r there and NOONE in drive thru..just to get looked at and not acknowledged! They can never find my meds! Horrible!!

Never stocked up

Worst cvs I ever been to. Bought some candy at Halloween. Everyone that ate it said it was old tasting. Bought some sugar free candy in January 2020 guess what even that stuff was old.

Transferred 2 prescriptions over from a different pharmacy. Took them 4 days just to even start the transfer! Should have been the first clue. Then it takes the rest of the 4th day for them to figure out my insurance AND after calling 6 times in that time frame they STILL got my information incorrect. Incorrect NAME and PHONE NUMBER. Ridiculous. Switching to Walgreens after this fiasco.

Went in to pick up prescription strength pain killers for a fractured leg and knee, had it called in the day before and was told it would be ready by 6pm, went to pick it up at 3pm the next day and was told it wasn’t ready and would be about 20 mins and to pull around. I decided to go in and waddled to the back in my knee brace, then sat in the waiting area for 45 mins and watched as they called the other waiter for their prescription, and then helped four other customers. Finally I got up and hobbled to the desk where I stood 10 more minutes before finally getting acknowledged and getting my medication that clearly said ‘waiting’ across the top of it. Would still use Walgreens if my insurance hadn’t required me to change pharmacies. Also anytime I call to refill a prescription I don’t have the Rx for, I wait for 20 minutes on hold, just to get annoyed and hang up, call back and immediately get helped. I don’t even understand.

They don’t even deserve one star. The pharmacy is so rude and understaffed! They could care less about getting you your medications the same day, and don’t call you to let you know if something went wrong they just let you wonder. A recent pharmacist actually “lost” my paper prescription. When I pulled through an hour later it was a different pharmacist and they said it was no where to be found that I would have to go back to the DR. The prescription for was for a high dose of VITAMIN D! They should have taken care of their own mistake. I’m not sure if half of the people that run in and out of there are actually licensed professionals. My 6 year old could do a better job than they do.

Great pharmacy staff and store staff.

Couldn’t get anyone to answer the phone in the pharmacy. Went up there and waited over an hour to get my medicine. Only 2 people working. Way understaffed!!!!

Very friendly staff. Very helpful when I went in.

I love this manager

Worse places ever, the manager threaten me am she called the cops, just for asking a question

Neck and neck with CVS Orange for the worst pharmacy I have been in.

Very good people

Lots of trouble get prescriptions filled, at this CVS.