Its always a pleasure visiting the Home Depot in Bridgeport. I want to commend one staff member in the Flooring Dept. Mr. Rickard has helped me several times on a few purchases. He is knowledgeable, extremely helpful, and always gives me excellent customer service. He goes beyond to help customers understand and answers questions. This excellent customer service gives customers like me peace of mind. Excellent customer is the reason I come to this particular Home Depot before going to others. Superb customer service!!!!!

Very convenient store for your DIY projects and for professional constructor. Some areas though they need to be a little more organized.

I went to buy Birch Plywood in Fairfield but it was wet on one side, I went to Stratford and it was also damaged. I went to Bridgeport at 9:30 PM, the wood was also wet, the guys helped me and told me that they could give me a discount, I tried to buy 10 sheets. When the manager was going to pay, whose name is CECIL, he said I am the boss and there is no discount, if you dont like wood, buy another wood.The cashiers said it was damaged and when CECIL said: I am the boss in an arrogant and rude way. The two cashiers looked down.This redneck, CECIL, is very bad with his employees and with his customers as well.Of all the HD, Bridgeport is the least friendly, nobody greets you there, nobody tries to help you, some are good people. But it is very bad with customer service.Employees deserve respect and not be afraid of losing their jobs for giving an opinion. Or look down when a redneck treats his employees badly.When one of the bosses is a lout it is because another bigger gave him that job.

I RECENTLY REQUESTED ASSISTANCE ON THE PLACMENT OF A special order for an outdoor fireplace. VANESSa from special services was unbelievably helpful and completely efficient. Her knowledge, behavior and professional approach was a privilege to associate with. If she is indicative of all your employees - you - as manager deserve credit for hiring such wonderful personnel. I hope the fireplace turns out to be as enjoyable as the purchase process

Helpful.staff members.Always ready to help find an item in store or online

Good selection, super busy, clean and polite staff. Sometimes a little tough to get some assistance, when busy. When you do get someone they are VERY HELPFUL!!!

Great and friendly service! Had a couple things I needed help with so talked with a few people. Everyone was so kind. Definitely recommend.

Great place if you like to stand

Always find what I need. Clean well stocked store. Friendly employees.

Not too bad, but why is a plastic vacuum attachment $13?

Hot depot deliver services vendors are not on point when making deliveries. Some delivers are disrespectful regarding your home, they dont wear mask to protect you due to covid, and impatient in trying to work with them. Very unsatisfied with home depot deliver service vendors who came to my home to deliver a purchase...in result of outcome...I canceled my order and went to another store to buy my needed item with Optimism that this deliver will go Smoothly.

Im just not a fan of home depots. Too big, signage doesnt cover everything in aisles, a lot if walking, not a lot of help when you need it. But I went to this shortly after they opened for the day. I guess that is the best time bc I got help I needed fairly quickly and was in and out in a decent amount of time. So that will be the time Ill revisit when needed again, to see if this wasnt a fluke!

Shout out to Nelson from Bridgeport Home Depo, He went above and beyond for us while trying to find the perfect grill for our household. He pays attention to details and made sure he provides excellent customer satisfaction.

I went and brought one key replacement. It works fine

Service was good, got the assistance need plus the items I went for.

I must say I never really had to utilize Home Depot for anything, but yesterday had a situation where my new couch had a major spill on it, so Im running g around s losing my mind, calling for quotes on steam cleaning etc, then I thought maybe I can rent a steam cleaner and whatever else solutions Im gonna need to remedy the situation. So william in rental dept helped me get those things together, got home, steam cleaned the hell out of my couch and Im happy again😁😁!!! Brought the rental back this morning, had excellent help once again from the young lady and another gentleman in that dept as well!!!!!! I just want to give a big shout to those hard working employees there that makes Home Depot a place to go when you have home care issues!!! Thanks a million.

I went with friends to look at appliances for their new home and the friendly staff wond up getting a great order... New top of the line refrigeratorand stove.

A really good Home Depot, had trouble finding an employee to help, but a nice store, and they had everything I needed.

Every day that passes the service in this Home Depot is worse. Today I spend 1.20 minutes so that an 80-pound concrete pallet will be loaded into my truck. I speak with a supervisor and she tells me that she does not have a license to operate the equipment, what a beautiful response

Great place for all your household needs

I am not a contractor and my experiences at home depot are based on my trips for household items and orders for grills, but I have never been disappointed, personally I have always gotten the help I need when I ask, and the employees here are extremely nice and knowledgeable. If they dont have something you need they will even order it for you or find a home depot near by for you that does. This is my Favorite Home Depot.

Went to pick up some asphalt sealer there was four different types they were all good and the prices were good

Dont know the gentlemans name but he was 100% right about what he said and he was extremely helpful

Not so many flowers. I prefer going to Stratford. Better gardening, better services

It was literally a 5-10 minute process, from when I walked in the door they pointed me in the right direction and their was an employee in the aisle to assist me with the help that I needed, and from their I grabbed other things for home, and the self checkout was fast, including an employee by the service desk to help me with my checkout.

Associates not knowledgeable of the product not helpful we be shopping at lowes

Doing what they do best helping people turn there house/place they live, into homes 😍😍🙏🏾😎😎✊🏾

They not bad but there key cjaijd are almost 6 dollars thats a lot

I love home depot because they have everything I need for my home and if you dont get it in store you can get it on line. I have there card and even though there interest is high, I love to use there card, I have unlimited amount of money to buy a stove and I cant believe I got through with the stove, meaning I maxed there money out and I still got through. I also love there drive up service, meaning whatever you order you can sit in your car and get it in front of the store, so you dont have to go in the store you can call the store before you arrive. There price is not bad, you also find a lot of workers there so when you want to find something it is so easy. A lot more to say but thats all for now. I hope you make home depot your place to get your flowers, refrigerators, stoves, toilets etc.

Never had a problem finding whatever I’m looking for here whether it’s something simple as a utility knife for work or other miscellaneous things & if I cannot find it the staff are super knowledgeable on where to find what I’m looking for.

Many of the grills that I looked at on the website for the Stratford store didnt have delivery options available for over a week. Many of their grills are priced way too high.

Ridiculous! Called to inquire about equipment rentals, phone range about 100 times. Whos manning your customer service desk? Extremely frustrating.

Poor customer service.I live near Home Depot and drive to milford to Lowes. its like night and day. Where Employees actually ask if you need help with anything. I refuse to spend my hard earned money in businesses with poor customer service. SIMPLE!

I’ve been coming to this Bpt location for a few weeks as I was remolding one of rental units. I was buying so many products and spending lots of money. Every single time that I would walk out of this store.... no one else got STOP but me to ask me for a receipt. I’ve never been treated so poorly as if I was stealing. After I was asked for my receipt I waited to see if anyone else was being harassed and the answer was NO!!! The way your employees have treated me is disgusting.

SHOUT OUT to Anthony who works in Tool Rental!! His customer service is impeccable! He deserves a raise!

My review is for Greg(Electrical section), he was extremely helpful. I have very little to no knowledge of electrical systems. He went out of his way to help me with my project. I like to thank him and let home depot know that You have a gem of a employee on your team.

No one is ever available to help. Short registers, the staff that is there are always busy. Its been this way before the pandemic.

Home depot have been the life saver for Bridgeport CT home owner and rental residents we THANK YOU for trusting in believe in Bridgeport CT unlike all others that rather be in Stratford, Fairfield ect.

Great Customer service. Great prices.

Excellent store to move round in

Recently, I did a home renovation project for the first time and needed some assistance with what materials to buy, where to find them, calculating the area of the workspace, transporting the materials, the specific details about each product etc. An employee named Ryan helped me EVERY step of the way and gave me the BEST customer service I’ve ever received in my life. He was very polite, quick, HELPFUL, and he knew exactly what he was doing. Any questions I had, he answered and any help I needed he fulfilled while still pertaining to and helping other customers in the store. Ryan is an excellent, dedicated worker and he made my shopping experience 100x better. Thanks to him, I was able to finish my project, with the exact amount of materials brought and I am very satisfied with the outcome.

Professional, quick and had all the items I needed in stock

Management is horrible… they rented me an excavator with no teeth on the bucket

Nice, stopped in for a drink, people seemed pleased

The customer service at this store is very poor.I ordered and paid for material to build a deck and they were supposed to pick the order for me. It took them 5 days and I only received 35% of my order.I was doing this job for a customer and was only able to start after I made the purchases again and they wouldn’t credit my order. After 11 days some material still was not in the store. I had to drive to east haven to purchase the material again and the cost was more than what I already paid for.They would not release the material I paid for with my order receipt in hand. And I consequently paid $130.00 more for the wood.I was promised a phone with the status of my order approximately 5 times and never received a call.This store treats the people in Bridgeport poorly and we all need to post good and bad service.I’ve been a resident of Bridgeport for almost 30 years and I’ve been coming to this Home Depot since it opened over 25 years ago.I will be sure to give a rating for every visits to this store.Very very poor customer serviceI could go on and on but I’m not sure a message this long will be read throughoutSincerely,Extremely upset with this service something needs to be done

Light bulb cover thing with a small chain broke, spend 5mins trying find what section they were, asked an associate (whatever their title are) very helpful. Usually hard to find help there

Customer service at the Stratford store excellent. Bridgeport branch Horrible customer service and a lack of accountability.

Its always good to have a place to get wood and stuff

Had to get bolt cutters for a defective lock and cleaning supplies for the floors and windows. I got everything I needed in one shot.

Costumer service was horrible. I ask for help and no would help me

Fun place to meet visit my grandson

Good ole home depot. Close.

A star because there is no other option. Female staff flirting with the male staff. To preocupied with their appearance than to provide customer service. I placed the order a few days back ot was not ready when I was informed that it was. Not everything was available and I went a few times to pick up what was missing and I was given the shoulder. Not even a refund was offered. Since it was about 30.00 dollars worth I just forgot about it and went to a different store.

This would be such a great store if it wasnt for the employees! Its clear they had absolutely no customer service training prior to being put on the sales floor. The head cashier of this location, Luz, is a complete airhead. She acted as if she had never seen a coupon before in her life, and then proceeded to question me about where I got my coupons. I pointed out that they are MANUFACTURERS coupons and they came directly from the company. She then states that these are not our store coupons.... OBVIOUSLY, LADY! I just showed you where it said MANUFACTURERS! I ended up taking my business elsewhere because of the incompetency of this so called head cashier...

I went to the tools-rental. I will go back tomorrow. More to come

Theyre always ready to jump and resolve my need

Employees were nice and attentive! This store has good inventory.

I wish I remembered the elderly gentlemans name who helped me at the service desk he was amazing. All team members at this HD are always friendly and very helpful..

Was clean and orderly. I was looking for 3/8 fittings and they where out of almost all of them. Great selection in other sizes

Its a decent Home Depot with friendly staff. The garden center is nice but the store layout is slightly different than others. Parking lot was easy to navigate and not an endless circle with one mysterious exit. That said, the lane markers for the exit need to be repainted.

Great staff

Some drama within the staff. They need help with customer service in this store

Homeowners play ground... :-D

Sale made parking unavailable

This store has everything you need for fixing.

Has a good variety and good stock levels. Not always best on customer service. Had to have some pages 3x to get a key made. But usually a good go to for last minute stuff.

The have everything so easy to get what you need just very convenient

Whatever you need, love it

The customer service is horrible in this store. The manager Gerry and the lady Karen that worked at the return desk are so rude. They made up their own rules for returns. I have my receipt which is valid for returns until 05/30/2021 and they refused to accept my return. Karen at the return desk said we dont take back return without a box. I told her I left the box in the store when I made the purchase because it couldnt fit in my car. I requested for a manager. The manager was standing right there. He looked at me and said I am the manager and I said NO and he walked away. That is not the correct way for a manager to speak to a customer. I wish there was an option for zero star. I am disgusted by this mans Gerry and this lady Karen reactions. They both need to be retrained.

I needed some lumber cut to size for a project t. I asked someone in the lumber dept if they were cutting and he said yes. Spent about 20-25 minutes picking up the best pieces. Went to the sawing station and after waiting 15 minutes, I was informed that the saw was broken. 😡😡

You’re very easy transaction highly recommend

This store needs better customer service. At times, difficult to find someone to help and also most of the workers need training for their department. I am not satisfied!!!!

Always is good the attention at home depot. I like to buy over there.

Perfect and on point service with a smile.

Sherm is the best cashier. She knows everything about Home Depot and she knows the promotions and will help you get the best deal for your item that day. So I bought a cabinet piece of plywood usually priced at 23**. She says buy a candy bar with it and I end up.paying $1.05. Yeah that is customer service.

Terrible service. Did not deliver my order. Was on hold for over 40 minutes before I could speak with someone. Sent my order 5 days later, however incorrect items were sent to me. After being on the phone for an hour and a half, they would be able to rectify my order....but it would take up to two weeks. Two mistakes. Was not compensated for this major inconvenience and error on stores end. Would rather take my business to Tractor Supply, Amazon, or Agway.

Great customer service

To be honest I wouldnt give a star. Today the employee werent helpful but annoying. I went to buy a refrigerator and they wanted me to take me a damage one. Why would you tell me their is a new one but I have to take the display one?

Didnt get as much help from the reps as needed. But I got what I wanted.

Great place to get home projects done. Also plenty of parking.

Always a good visit really, found what i need, in n out...Blessed is thy permanent foodtruck 🙏🏾🙏🏾🙏🏾

Great place to work!

Just came from this Home Depo and was pleasantly surprised. I needed a hose for my toilet and asked an employee for help, he was nice enough to take me to the section I wanted, but left without asking if i needed further assistance. I was there for about 8 minutes getting confused and annoyed when I left the plumbing area to venture out into appliances, to find help.It was there that my experience changed. I asked Tom just to tell me what size connection i needed, and he sprung into action. We went back to the section, looked at some more hoses and then went to the fastener to ensure we got it right. I was out in 2 minutes after meeting tom. Thanks tom

Love the place but can never find any store representative for assistance.

Knowledgeable staff

Ive used the tool rental service on a number of occasions and never encountered any problems finding the right high quality tool. Staff is friendly and knowledgeable.

Every time I have rented tools from this Home Depot they don’t work or there is some type of issue. Most recently was with a blown insulation machine. We spent 45 minutes cleaning out the tubes and then the machine barley worked over the next couple of hours.They didn’t charge me for the rental but I wasted a day and had to pay my contractor for the time. We only got half of the job done due to these issues which was tough.I will only go to and rent from Trumbull Home Deport from now on!

I was there the other day for some cleaning supplies and some small brackets. Two Gentlemen that met me by the door or very helpful and telling me to go get the brackets are on aisle.

My favorite place for plants.

Friendly staff that is well informed with a broad selection of merchandise to meet your needs.

Once again no problems with stopping at Home Depot excellent people some more knowledgeable than others I can pretty much guarantee on the get when I go in there for

Excellent service and staff. One of the few retailers that genuinely care about my well being during the pandemic.

So very nice

Thank to covid you probably wont find everything you need. Great staff tho!

Is good

The store was more packed than Id ever seen it and frankly frustrating to navigate due to the crowds. The staff however was polite, well prepared, and kept things moving. And for that, we thank you.

Home Depot in Bridgeport is the best place to get all of your home improvement supplies

Couldn’t find an item I was looking for so I flagged an associate if they could help check stock room (etc.) and showed him my phone indicating there were 5 in stock at the store. He just said “it’s not accurate online so we probably don’t have it” and walked away. What a wasted trip. Could have just gone to Lowes and save the aggravation and time going to this location. I figured their inventory couldn’t be off by 5 but to disregard a trip to the store in these trying times is just so disappointing. I will never set foot in this location ever again.

Except for the tool rental, the Bridgeport store pales in comparison to the Stratford one. The staff just seems less knowledgeable when asking questions. I use my HD app to find items rather than ask an associate. I was just.one row away, in the neighborhood, looking for a particular item, yet the associate assigned to that section couldnt tell me where, or even if they had it. When asking a quick garden question, got an I dont know and walked away to help another customer. Stratford, if they dont know, they whip out their phone to find the item, or if a paint/garden/plumbing question, they point you to an associate who does know. Not just shrug their shoulders.

Quick place to get what u need