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Friendship Motorsports
2033 W State St, Bristol, VA 24201, United States
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Friendship Motorsports
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ka
Review №1

Doug is the best and most caring person to work with. He has made every purchase easy and stress free. He truly cares about each customer. I absolutely love him and will return just for him. Also Mary made the signing and financial easy and fast. Every time I called and had a question they are always helpful and quick to respond. Amanda is always super helpful and can answer just about any question. So thankful for all the kindness and help I’ve received.

Jo
Review №2

Only problem with this place is theyre always low on inventory. But the service and staff are incredible. Love just going here and looking at the bikes they have on stock and chat with the staff. If youre looking to buy or sell a bike this is the place.

Bo
Review №3

A huge shout-out to Jennifer, John and Tim. They found an electrical short caused by another dealer. They knew I had been stranded and had brought my bike to them by way of flat-bed truck from NC and they gave my bike priority. They didnt have to do that, but they did. They found the issue [incorrectly attached battery cable] and then made sure my bike was fixed. They even went so far as to make sure my tires were properly inflated. I was in an unexpected and uncomfortable situation, but these 3 made me feel comfortable, safe and important. They were kind and professional and obviously great bike mechanics. Im grateful for them.You cant go wrong with the service department at Friendship Motorsports.

Lo
Review №4

Beautiful showroom, super cool retail area featuring the Indian logo on lots of merchandise. Lots to look at and buy.

Ce
Review №5

Wonderful experience with Friendship Motorsports from start to finish. I called from another state after seeing a motorcycle on their website that i wanted. Spoke with Scotty and basically closed the deal over the phone. No unwanted surprises when i arrived to pick up the bike and it looked just as good in person as it did from the photos. EVERYONE I came in contact was super pleasant, friendly and helpful which was exactly the attitude and environment I needed to walk into after a 5 hour drive! Thanks to everyone there!!!

Re
Review №6

Mary and Scotty made our experience wonderful. I definitely recommend to others!!

Te
Review №7

Great place to deal/work with on purchasing a motorcycle. Best place I have dealt with in a long time.Mick is the Man. Highly recommend purchasing from them if you’re in the market for a bike, ATV or side by side.

Br
Review №8

Absolutely love this place! Very friendly ane very helpful. Terri is the sweetest person I have ever met! Everyone up there is so nice and helpful. I am beyond happy that they worked with us to get what we wanted! I would rate them 10 stars of I could! Highly recommend this place!

Bo
Review №9

Friendship Motorsports is an excellent place to do business, especially if youre wanting a quality motorcycle for a quality price. Our salesman, Doug, went way beyond expectations in our buying process there. Not only did he do the best to get us the best price, he was certainly above and beyond in the after the sale process.He assisted with after market parts, getting parts switch for my motorcycle over to the new bike and made sure everything was done correctly. Highly recommend this business and Doug!!!

Ki
Review №10

Beautiful bikes. Seem a little low on trade-ins, but maybe I just want too much for mine.

Co
Review №11

Best experience ever. The staff here are the most friendliest people. Doug was the salesman that helped us. And he was the kindest person. I looked for a Polaris Outlaw 70 for almost three months. Most dealerships had none and if I like I could have ordered one but I would have to wait 8 to 12 weeks or longer. And some dealerships were charging over a $1000 more for fees and taxes. I called Monday looking to see if Friendship Motorsport had one and Doug said one just came in. They had the best price, it was no comparison to the other dealerships. Told Doug we be up today. He had everything set and even sent pictures of the progress. Today my son is a happy boy.

Ka
Review №12

I am glad we stopped and looked at the Indian motorcycles. Nice selection. Doug immediately spoke to us when we came in and took his time showing us the bikes and all of the options that were on them. We would definitely come back to make a purchase at this dealership.

He
Review №13

I purchased a 2021 Indian Scout Bobber from them last week and I had the best experience possible. Doug Hurd was my sales person. Not only did he call us the minute he got one that was not a pre-order but he even beat their customer service rep that called me after filling out the pre-order form online. Doug was very kind, informative and he wasnt pushy at all. If your looking for an Indian go see Doug and tell him I sent you. Now can we talk about their finance person Mary Cozart for a minute, shes amazing and I mean amazing. I get very nervous going through the financial part of buying anything but not with Mary she made me feel so comfortable. I really felt at ease with everything happening. I knew when she told me something it was true, not BS to get me to sign paperwork. So if your in the market for a bike or you just want to hang with some kool peeps go down and see Doug and Mary at Friendship Motorsports in Bristol V.A. I recommend these two individuals whole heartedly. Thank you Doug and Mary for the awesome experience.

Cl
Review №14

Purchased a new 2021 Indian Challenger from Doug great help with everything. Really appreciate the whole staff.

Da
Review №15

Great place with nice people.

Se
Review №16

Nice shop. Friendly staff. If you want to buy an Indian talk with Doug; his heart beats Indian.

Ki
Review №17

Me and my husband bought 2 Indian scout bobber twenties. The staff is friendly and don’t hassle you. They can give you a trade in value in no time everything is quick and painless. Go see Scotty he will give you a good price great salesman.

Kr
Review №18

They are so friendly and nice. It was a pleasant experience while shopping for my next bike

Ma
Review №19

Jack, Doug and scott along with a couple others are very attentive and kind. They are honest, reasonable priced, and wont try to force you into anything you dont want to do. Theres a couple there that actually cares .

Mi
Review №20

Very friendly and awesome place we are from out of town and had problem with bike and got it in and fixed right away if i live in town i would go here all the time ...Good luck with your business

Ch
Review №21

I bought a ftr1200 s from here. Best deal I could find, and very helpful, friendly staff.

Sh
Review №22

Love these guys sales and service. Amanda is the best. Be sure to support this dealer.

Dr
Review №23

I was stranded on a cross-country trip. The people of Friendship Motorsports were a life saver, going above and beyond the call to get me back on the road. They were helpful, ethical and just the kind of people I like to do business with. I can’t say enough good about Friendship. Thank you guys for all your help!

To
Review №24

Purchased a 2019 Polaris slingshot from Scotty. Contact information is on file in your off Contact if you want my story. Way to much to type

da
Review №25

Scotty was super to with with today. My wife and I had never been in an Indian motorcycle dealership before. We were passing thru and saw it so we stopped. We are looking for an Indian but not quite ready to buy. Didnt matter to Scotty he was more than ready to explain a lot of things on an Indian and show us several different styles so when we are ready to buy we will know what we want.

Ja
Review №26

They had a variety of bikes to choose from because of the trade ins fir Indians.

Sa
Review №27

Very polite, helpful, outstanding one on one, they done everything they said they would do and more . They never did try too push us into anything at all gave us all the time we wanted and need to make sure that the slingshot was what we wanted, was more than willing to help out in getting a color that we thought we would want see, they made sure I had everything I needed in place so I could drive it home the day of the sale . Thanks Chris and all of the Gang at Friendship Motorsports in Bristol Va. Sandra Clark

Ch
Review №28

Jack was great in helping us make our decision. Visited many Polaris Dealers, but none matched Friendship, so glad we decided to make the 1 1/2 trip to purchase our Polaris Ranger. Thank you!! Will definitely let all our family and friends know about you guys! The Sikes Family

Ch
Review №29

Great staff, was there when you had questions but also let you look without being overbearing.

Te
Review №30

Very very nice and neat dealership all the employees are super friendly and helpful Doug my salesman was very helpful and very honest got a good deal and they delivered for a very reasonable price the employee that performed the delivery was very helpful and knowledgeable showed me all the features and gave me a few tips on the Polaris and they were very prompt with the delivery thank you very much will definitely use friendship Motorsports again

tr
Review №31

I finally was able to make it by while they were open, and could not tell a difference, I am in the market for a upgrade and wanted to check the difference between the street glide and the chief and I guess I’ll never know. Walked through entire showroom and used not even a hello. I’d say mind is made up.. I will probably never be back in this store until it becomes a dollar store or a ihop. Thank you for helping me make my decision.

Te
Review №32

Awesome and friendly place to get a motorcycle, helmet, and gremlin bell.

an
Review №33

2 months since purchase and still have yet to receive my hard tag..and also sold it to me with no keys and a old battery, went to take the battery back because I paid for the warranty when I bought the bike and told me it would be 2 weeks before they could get another.. Went to black wolf had me walking out with a battery under 5 minutes

je
Review №34

Super nice people. Definitely shop here first

sc
Review №35

Sold me a bike with no keys!!! I did NOT know this before the papers were signed or I would have NEVER bought it. I was told the keys must be at the other store but not to worry we will get them. The key came in and it would not fit so I had to take the bike to Smith Brothers and order new keys.The salesman took no responsibility to call the dealer to see how much it would cost nor did he offer to get them for me as he should have.I have my time, gas, and the cost of the keys. I have told them twice and even been to the store twice to get the money I was promised for the cost of the new keys and still nothing. Not to mention the two trips to Smith Brothers.It has been over three months now and still nothing.

Br
Review №36

Good place to go buy motorcycles

Da
Review №37

Great service

Li
Review №38

Great place we purchased our UTV there. Terri was great.

Do
Review №39

Helpful sales good inventory

Ri
Review №40

Great ! Doug Hurd is Awesome

Ry
Review №41

I went here about 3 months ago to buy my fiancé a motorcycle, jack helped me and was really nice. But was very slow with the process and the speedometer went bad and they didn’t even tell us! They took forever with it so we had to pick it up and take it to Caps is Bristol TN, they are amazing!! I just went here to get my fiancé a new helmet, and I stood there at the desk, which were 2 people standing there and made complete eye contact with me several times and didn’t even once acknowledge me! Didn’t even offer to help with anything, and then 2 more people walked right by me (including Jack) and didn’t even offer to help! I will not be returning ever again! This is honestly the worst customer experience I have ever encountered.

Co
Review №42

Love this Dealership!

Da
Review №43

Drove 3 hours to buy a used motorcycle here and couldnt have had a better experience. The price was good, the salesman (Jack) was friendly, straightforward, and no pressure. The follow up service after the sale was fantastic as well. I would have no problems buying another bike here, and would highly recommend this dealership.

Ge
Review №44

Bought a Christmas present for my daughter here, super easy to deal with, applied online and got a call the next day to pick it up..... that easy! Great staff very good down to earth people person, will definitely go back to get me a toy next.

Gr
Review №45

Terry is the only person that is allowed to do any work on my motorcycle, excellent tech.

Ke
Review №46

Changing my review after my 1st visit. Mick, Shane, Amanda and the rest of the employees that I recently worked with where fantastic and helped me with everything I needed in a very short amount of time. If your planning on buying, this is the place to go.

Ch
Review №47

Great bunch of Folks go by and say hello to them

Th
Review №48

We were driving back to NY and saw a sign for an Indian dealer. Wasnt expecting much but let me tell you what an amazing store FM has. Great selection and very friendly staff. If you can check it out of you like Indian MC.

Je
Review №49

Excellent dealership.Awesome folks to deal with. Ive been in sales in many areas in my life....these folks have got it down pat on how to treat their customers....highly recommend this establishment.

Er
Review №50

Great!

Je
Review №51

Pretty cool place to visit if youre in Bristol even if youre not a big motorcycle fan. Theyve got a whole tribe of Indians in the showroom. Indian Motorcycles are another great American made product. They even had a few vintage Indians in the showroom. They also have a large supply of t-shirts and accessories.

Jo
Review №52

Jack and the sales team were great. We comunicated by phone, as I live 100 miles from Bristol. When I arrived at the dealership the bikes I was interested in were all next to each other, and Jack had the keys ready. He was polite and honest, which is rare in this industry. I was set on a price, and we were able to get the deal done quickly. He even helped load the bike on the trailer. I was in and out in less than two hours with all paperwork done. That is great customer service. Great people really cool dealership.

Ro
Review №53

Its a really nice dealer ship. They have beautiful Indian motorcycles. The salespeople are extremely helpful and attentive.

BI
Review №54

Nice place! Friendly helpful staff. Was able to browse without being pestered by a sale rep the entire time I was there. Took my atv in for service. Will follow up with service quality at a later date.

Br
Review №55

Everyone was super nice, cant complain about that. But 2 weeks for an oil change is ridiculous. Had to find another dealer that had more reasonable turnaround... they take it in, performed all maintenance and picked it up at the end of day.

Sa
Review №56

Great service qnd very friendly staff

Mi
Review №57

Bought my new Polaris Ranger 570 there a while back. Love it! The staff there were great - especially Dee Dee and Amanda! I went back and got a roof. I went back and got some t-shirts. I went back and got a windshield. I went back and got a hat and keychain. I am sure I will be going back again - if just to look at those cool Indian bikes and dream. Thanks again for a great deal.

Er
Review №58

Im getting work done on my Indian motorcycle that I bought a month ago. Engine issues

Lo
Review №59

Had my Harley worked on and had a great experience. Bike was done on time and delivered back to me sparkling clean.Maybe its time for an Indian ?

Ro
Review №60

The Indian bikes are beautiful

Jo
Review №61

Dee Dee leads a great group of people. They gave me a nice trade-in value on my Road King when I bought my Indian Chief. One of a handful of dealers offering lifetime powertrain warranty. If you go down ask for Dee Dee and tell her John with the flat bill sent ya.

ad
Review №62

Amazing group of folks here! Answered all my questions and hosted an amazing slingshot event.

Do
Review №63

Great staff, especially the lead mechanic Terry and the Manager Mick. Stand up folks from a stand up dealership. Willing to fix all makes and models, and outstanding community involvement.

Lo
Review №64

Beautiful place. Mick Marshall is a great person! I highly recommend this.

Pa
Review №65

Amazing experience. We own a Harley Davidson motorcycle, and thinking about going to an INDIAN. We were very pleased with Jack Brewer in Sales. Would highly recommend Friendship Motorsports.

Ma
Review №66

Very positive experience in the purchase of my new Roadmaster. Jack worked with me throughout the buying process. From initial inquiry to final delivery he stuck with me like a brother. I am so pleased with Friendship Motorsports that I intend to share this very positive experience with all my friends. Mark A.

Ad
Review №67

Friendly and knowledgeable sales team. Bought a polaris ranger 570 with a plow and a cab. They got everything setup for me and delivered and demonstrated all the controls and made sure I was comfortable with everything before they left. Definitely will return for any future sales or service.

Ja
Review №68

Friendly people! Great experience!

Pa
Review №69

Very helpful sales staff. Fair to deal with and helped me out when I needed parts for my bike when I was in town for vacation. I live out of state and felt like I was a regular and treated better than the bike shop in my home town treats me.

mi
Review №70

I was just window shopping but the staff still seemed to be very nice and knowledgeable. They took the time to answer all my questions about the Indian line of motorcycles.

Jo
Review №71

Very friendly people people there. Had my can am four wheeler there to be serviced was done in a timely manner. Very professional people and helpful.

Ev
Review №72

Skip this place. U can get better deals @ other locations. Unfriendly techs & sales assoc. & poorly stocked t-shirt inventory. Just ride on ...

Ch
Review №73

Jack Brewer is AWESOME! He done everything he could possibly do to put me on my dream bike! Super excited to do more business with him in the future!

Ri
Review №74

My wife and I were on a road trip from Ohio and we stopped in Bristol to check this dealership out. Not only do they have an amazing selection of new and used bikes, but the sales team attentive, and not pushy at all. We walked around for an hour just checking the selection out, and then sat down and planned our next leg of the trip. Before we left I met their mechanic, Terry, who went above and beyond by making sure my tires were in good shape and everything was good to go before heading down the road. After discussing with him some of our comfort issues, he offered up a Roadmaster seat, and even installed it. Best experience we have had with an Indian dealer to date. Terry really knows his stuff, and the folks that work at Freindship motors are all around happy and helpful. If you are in the area, or even if your not, you gotta check em out!!!

Pa
Review №75

Jack as very helpful, he worked with us to get what we needed. Very pleasant experience. Nice set up at the dealership.

Ja
Review №76

I chose to take my motorcycle to have tires here for the deal. But boy was I surprised how helpful and friendly all the staff is. They helped me find right tires for a bike they dont even sell. Then once they was putting tires on ran into my rear brakes being shot. So they discussed it with me and showed me the bad parts still on my bike. They arent just there to make money they was sincere about helping fix my issue and they will continue to get my business. Best customer service experience Ive ever had.

To
Review №77

Very friendly employees and a great selection of motorcycles and accessories, I needed help with a helmet and they were very helpful. I highly recommend this place.

Ji
Review №78

Excellent, friendly staff. Very helpful and knowledgeable about their inventory. I will definitely be visiting again!

Sh
Review №79

Friendly and nice stuff

He
Review №80

Great place. Lots of new & used bikes. Even have at least 1 each FTR1200, FTR1200S & FTR1200 Race Replica. Great selection of apparel and accessories.

Ga
Review №81

Changing my review. Second visit way better..... A+

Jc
Review №82

Nice building and good service,they sell Indian motorcycles and other products.

To
Review №83

Very rude. Came in interested in buying an Indian Scout and was never approached by any employees for the 45 minutes I was in the store. I saw a few hiding in the back who saw me and looked away as soon as I made eye contact. Will be taking my business elsewhere.

Ed
Review №84

They are really nice they answer all of your quistons

De
Review №85

Beautiful store. Helpful employees

Ja
Review №86

Decent size selection. Was really interested in a bike but there wasnt a sales person in sight to help me. Asked the lady at the desk an 20 minutes later still nothing.

Se
Review №87

I wanted to buy a bike from Friendship, but the salesman Jack Brewer is a jerk! Trade in value is 19k on my bike, Jack offered me $1500 over value on my bike.....so they offered me 14k! HAHA Seriously! Offer me 14k on my bike that has a trade in of 19k! So I bought elsewhere, then asked him if he had pipes in stock for my bike, and he wouldnt even respond. Guess if you dont buy the bike through them, they dont want your business on anything else!

Br
Review №88

Very nice dealership.

ma
Review №89

Friendly people and does good work on bikes

Da
Review №90

Great customer service

Ri
Review №91

Love it!! Great group of people who takes very good care of your motorcycle and ATV needs. Highly recommend!!!!

St
Review №92

Went in looking for a Polaris. Walked around for 20 minutes and not a single person offered us assistance.

Ma
Review №93

Very nice dealership, friendly staff and nice selection of inventory both in bikes and accessories and clothing...

ro
Review №94

Great people there. Will help with whatever you need. Great customer service.

An
Review №95

Great group of people. Nice inventory. Great prices. Would highly recommended to everyone.

ra
Review №96

Great experience. Staff make you feel like Family.

Er
Review №97

Just like a HD dealership but a little more upscale. If it doesnt have Indian label on it they dont carry it.

R
Review №98

Looks great...Great people friendly service!....Give them a try

Pa
Review №99

Came from Michigan to get our motorcycle. Excellent service!

ja
Review №100

Clean n fancy, shinny bikes...trying to mimick the old INDIAN style...good sales personnel, great selection on bikes...sort of pricy.Gave me a good offer on my ole Guzzi....

Information
100 Photos
100 Comments
4.4 Rating
  • Address:2033 W State St, Bristol, VA 24201, United States
  • Site:http://friendshipmotorsports.com/
  • Phone:+1 276-644-4700
Categories
  • ATV dealer
  • Motorcycle dealer
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:Closed
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
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