Great and speedy service and good information. Charisma assisted me when I came to pick up my equipment. Super friendly employee 💜

It was my first time visiting Xfinity and it was an amazing experience since Sharay Young taking care of me and my family connected phone with this company. She was so patience and pretty calm. She did make a phone call and had been holding for so long but she did great. Appreciate that and will love to go there again. ❤

Same terrible customer service I’ve come to expect from Comcast. 10 people waiting, 2 people working. They sent me a new free upgraded modem. All I had to do is drop off the old one. You used to be able to just put it in a drop box and leave. Now you have to wait a few hours just for them to scan a few bar codes and tell you it’s good. South Park had it right. Do absolutely everything you can over the phone/online. It will still take forever, but at least you’re at home.

Charisma was as pleasant as her terrific name. Vary helpfull! Xfinitys phone reps could learn a thing or two from her.

We worked with Sharayah. She was wonderful. Super helpful friendly and knowledgeable.

Sharayah was very helpful and so was the manager - I came in needing a new phone and both helped me explore the options available in a thorough manner and helped me with uploading all of my data, etc to my new phone.

Alex helped me out swiftly and professionally! They were MASKED up which was great even though not mandated!!!

Sharayah was the best customer service sales representative Ive seen at Comcast. She needs to train others in your company and give her a raise, she deserves...👏

AMAZING, love there vibe and customer service perfect I left that store very satisfied and happy good job ladies

Dakaar was super professional and asked how my day was before we got to business. Friendly and polite. He was able to get me in and out in a matter of minutes. Thanks!

Everyone was very helpful and welcoming. I felt very comfortable and I was with Dakaar R. he helped me very quickly and made sure we were left with no issues.

Retail sales consultant, Jerald was awesome at helping me out. He also suggested some ideas to save me some money on my account. Very courteous and helpful gentlemen. Your lucky to have him. Thanks Jerald.

Dakaar was beyond professional. He was attentive to my needs as a customer. He resolved my issues and upgraded my service and has me thinking of adding additional services due his knowledge and professionalism. I will only come to this location for xfinity help!!!

“Melissa Aleman”GIVES GREAT CUSTOMER SERVICE!!! (IN BROOKLYN CENTER)

Jerald was extremely helpful and helped me get my service activated. I was in and out in less than 10 minutes and everyone was very professional and polite.

Wonderful service in and out within 20 minutes. Never been attended to so quickly. Thank you . And I highly recommend Jerald.

This store is awesome. The customer service was excellent. Dakar helped me pay my bill quick and got me out to enjoy my day just as fast. This is my new home store!!!!!!!!!!

I am very satisfied with this location. Darnell helped my boyfriend and I straighten out some complicated needs we had for a move. Including moving into a hundred year old home NOT cable ready. He helped us sort our transfer, update our equipment and was very professional in the process. We are happy w our new package and look forward to years of service to come. Thanks Darnell and team.

Jerald was courteous, friendly, and easy to talk to. I would definitely recommend him and this location. Friendliest location Ive been to.

I came in to switch to xfinity mobile service and my phone appeared to be locked and Dakaar helped me with the whole process, which took some time. He helped me throughout the entire process. I would definitely recommend going to the shingle creek location for anything over another location. This is my home store now :)

I had a great experience today. Dakaar provided me with exceptional customer service. I will be back.

Dakaar Reynolds gave me the best customer service I’ve had in a very long time and I appreciate xfinity for there services

I originally came in asking questions Jerald was very helpful. Answered all my question set me up new service and told me about home phone, cell phone and even gave me flex box for free all in under 30 minutes.. I am very happy.

I had a very wonderful experience getting my account cleared up.....I was impressed by the help I received from Dakaar Reynolds!

I love the fact the worker Jerald he explains lot for me to understand and that he very professional with his work so come join

I can in and Dakaar gave me great customer service and helped me change my wifi password with ease.

Best staff at this location, they go above and beyond, highly recommended!

I went in at 10:30 on a Saturday. I expected it to be busy. The store was not busy, we were helped quickly and efficiently by a competent and kind staff member. She answered our questions with ease and when she wasn’t sure of the answer to one, she checked with her coworker, who was also efficient and courteous, and knew the answer. Well done!

I would recommend this store over the St. Louis Park location. Darnell was a great sales rep. He Helped me figure out what type of internet and tv service would be the best for My family and I. If you go to this store I would recommend you go to him.

We went to the Brooklyn Center store today at 4:45 to change our Verizon phones over to xfinity. Jerald Mccowan took care of us. Got my phone changed over. Still working on my wifes. Need to come back in tomorrow. Jerald was very patient and helpful. Tried to get her phone changed over but something on the Verizon side was wrong. He stayed after hours to try everything. We will be going back to him again.Manny Bigger

They need a check in so can help people that comes in, in order.Employees told us we know who came in in order please have a seat. Because we were standing inline following the arrows .Then lady come in go straight to counter and they worker that told us to have a seat help her. I was already waiting 35 minutes already.. end up being hour.

RIKKIA WAS the most outstanding outrageously exceptional wonderful s Sales Rep. I have ever encountered in my 61 years on this earth. GIVE THIS YOUNG LADY A RAISE... GOD Bless you Rikkia and I love you as my sister in Christ. Your AWSOME!!!! KEEP UP THE GREEEEAT WORK.

I received great customer service from the employees. Dakaar helped me find my pin so I could port my number

Jerald is very professional and helpful great customer service thanks for your help.

Store 2as listed as Open, on a weekday, got to store and it was closed. Shameless for an Informational Company! 🤬

RIKKIA KNOBLAUCH WAS absolutely amazing! Saved us a ton of money on new phones and service as well as got us a new xfinity box! She was knowledgeable and very calm in the situation with an irrate customer! Thank you! We will be back

Went there for a simple upgrade on my phone and Darnell helped me save money on my internet bill. I will go to him next time I need service. He is very thorough at explaining things.

Hey DakaarWas very helpful, he made it real nice visit for me

Came to pick up my package 30 mins before they close and they were close. Who puts up the hours and don’t stick to the hours of service.

Great job. Good customer service

Love the customer service I always receive top notch service. In person & over the phone

Sharayah help me out set a plan and good customer service

My experience with this store was phenomenal! Darnell helped me set up internet and cable and explained how to set everything up. He also explained everything very thoroughly, which I appreciated! I Would recommend this store to anyone looking for internet and Tv.

She was so professional great experienceThanks Rikkia Knoblauch

Jared MccowanVery helpful and informative. Great job.

Nice people. Clean. Good music.

Very bad costumer service. Did not help at all. I recommend the Xfinity located at St. Louis Park.

Fantastic service! Staff are complete goofballs (in a good way). Theyre happy, friendly and eager to help. Anthony helped me when I went. He did not try to sell me anything I did not want, clearly explained all the fine print in simple and straightforward terms and helped me find the best deal possible. The building looks new and is well spaced. During this Covid-19 pandemic, everyone was wearing proper PPE and following social distancing guidelines. Great team!

Good costumer service very polite.

Dakaar Reynolds was incredibly at the Brooklyn center location

Clean, professional and polite service

I don’t like calling and voice mails answering I love to call and talk to someone directly

EXCELLENT Customer service from Jerold n Quay...You Guys ROCK👍 Thanks for all Your help! MUCH APPRECIATED! Ill DEFINITELY be back😉

Amazing, it was Quick, efficient and saving a ton of money on my mobile service!

Not upen at 10 am

This was the best customer service I have ever had. Steven, Yuly, Tish, Jerald and Quay were all helpful indifferent ways. Jerald and Quay helped me make a decision about moving my phone lines over and the other three helped me find a plan that would fit within my budget. They saved me $70 per month. I cannot thank the enough.

Jerald is awesome, thanks for the internet .

Being over billed for a box I don’t have, can’t get thru to a human. Set up an appointment online and the address didn’t exist anymore on Shingle Creek, wasted time looking for a closed location listed online, couldn’t reach anyone for help.

I was cancelling my service and the staff was still friendly, if I ever go back to Xfinity Ill definitely choose this store.

Awesome workers there! Very nice and knowledgeable. I walked right in and all smiles and applauses.Very positive vibe!

Customer service was great I had a mix up with a payment and Jarrad was such a big help he made sure everything was taken care of I will be going back here for all my Comcast Xfinity needs

I walked in, they are very good friendly and proud of their understand what Im hearing impared&deaf, and giving them how to sign language laughed we are..lol awesome..trust..safely. bless staffs.🤟🏼😌

Really smart and friendly staff. My modem broke to water damage and they were able to swap me a new better one so easy. Also found a way to reduce my bill in the same visit!

Beautiful store. No wait. Very good customer service

Recommended for all your mobile, internet, TV/Streaming and Smart home needs! Love it!

Good experience

Great people and very helpful!!