They have a lot of stuff for Halloween, very useful and convenient.
Very clean store and helpful staff had my order ready and very friendly employees
God forbid if the elderly make online mistakes! I ordered balloons but did not see anything online about inflated or not.. which I didn’t want.. Today 5/26/21, associate was rude. Would not let me exchange from inflated to deflated. Never again Online
Used to be the go-to place but now, doesnt have hardly any options to choose from and employees cant even help with placing orders online any more.
A lot of variety in party supplies and balloon choices super nice and well organized.
Excellent, always have everythingany theme any color
It was okay wish it had more stuff
They have a lot of items out of stock if not i would rate 5 ⭐
Looks kinda empty but ok on selections
Great staff and products
30 min wait for a helium baloon fill up, no thank you.il just go elsewhere
Cashier very helpful
Well organized and easy to get to. Party supplies are plentiful, costume selection is decent.
Great selection. Alittle pricey.
Good service and excellent staff
Plenty of selection s to choose from but pricey
Everything you need for your party!!! And more!!!
I just love party city but the Brownsvilles store is always low on stock on mostly everything.Like how can a party supply store have no helium?? Poor customer service and long wait time at time to pay. Other than that Party City is great for any occasion.
Nice lady manager helped me
Terrible customer service, lots of items out of stock and no one to help on the floor. Ill never go back again.
Exelent service cashier karla helped me out with banging and advising me with which baloons to choose for my gifts even helped me out with eating the bag thnks to cashier karla for her great help I appreciate it
Great place to go year round
Party City was super interesting, to make it simple. If you looking for a certain category or certain cartoon themes. I guarantee you will find what you need. They have so much selection. From 1st birthdays to 100 year olds. They even have seasonal selections for holidays as well. There have tons of balloons and examples. The can blow up the ballons for you too.
Wow! Excellent customer service. Thank you Karla for the help. Shopping accomplished.😊
Very dirty place! Everything unorganized and messy! Restrooms very gross! Wet toilet paper all over the floor but none to use! No soap either. Had never been there and never going back, very disappointed.
Needs more selection. Store is always empty. Good service.
Great store to find everything for a theme party! I love it
WORSE CUSTOMER SERVICE EVER OVER PHONE!!!
Love this store, whatever youre looking for youll find it there.
No customer service, very disorganized prices posted are not correct.
Fun place to walk around in. Find great deals
Never had such a horrible experience at this place like I did today. I was offered assistance by a so called manager by the name of Vicente. I asked him fir decor for a beer tasting party but not much of a selection and he didnt recommend any ideas but I was ok with that. Then I couldnt remember the what the pennant banner was called so I described it to him an his response was I dont even know what your talking aboutRUDE AND SARCASTIC! HE LEADS A WHOLE TEAM OF EMPLOYEES?!!
Husband went to buy our daughter a costume was told by the staff that all he need to do was to get the number off the picture of the costume he wanted and get in line. He waited in line for over 30 minutes and when he got to the register was told that he needed to get in another line first for the costume and then get back in that line to check out. Poor customer service will never return. Found the same costume at Walmart for almost half the price.
Nice place, lots of candy!! Makeup, Halloween stuff and costumes.
Because the young girls takes so long and the boss horrible
Extremely long line and slow-moving, but service is wonderful and so helpful!
I went 3 days before halloween and it was a disaster! I understand customers make a huge mess but it was just out of control. There was a huge waiting line and not enough employees to help out.
Great selection of party items and fantastic customer service!
Very bad service and attitudes even from the maneger that didnt want to assist me after she the one mest up my order.
Costumes, balloons, party supplies, baby shower items
It was not the best. The line was chaos and so unorgized. Good quality though
Great place to go for a kids birthday party or just a little Halloween or costume party
They have a vast selection in every color of the rainbow and organized as such. Unfortunately cant always get what you find on their online data base which is what drew me there when you need something and cant wait for shipping. Piñata selection is overpriced and too small.
Great prices
Lots of balloons to choose from and its convenient that they air them but pricey
Everything to decorate your party needs
There’s never enough people to help lines take forever Bcus there is always one person at the registers and instead of helping customer some employees are talking on the phone where u can hear the conversation an you can clearly hear that it’s not someone asking questions but a personal conversation instead of getting off the phone and helping customers .. I have never had a good experience at this store it sucks that it’s the only store an you have no choice
Got all my party supplies at great prices.
Great variety of Halloween costumes and accessories for children and adults.
Great place to find all kind of party themes supplies
New Years Eve. Fully staffed
Nice to look, but I never buy anything for some reason or another.
All the people are very nice we had a good experience it is my go to place for costumes
Plenty of party supplies. Good selection of costumes and accessories for Halloween.
Found everything for my kid party, great prices too
Has all your party needs to plan a great party
McAllen Roofing gets quick and nice supplies from here
Great reception very beautiful from the inside lovely rooms
Went to fill balloons. Get there early! I was lucky and only had one person ahead of me but there was a long line only a few minutes later.
You can find everything for your parties, but, at the time to pay sucks. Always have to wait cause cashier is always multi tasking helping customers and charging people, sometimes theres no one at the register and you always have to be looking around for employees.
Great place to find everything for your party.
Overpriced not very friendly staff
All you can imagine for a modern party
They always have a great selection, and are very helpful.
Associates are few. Also lacking in product knowledge.
Cool place and cool staff
Friendly people
Its awesome to find everything. But its very expensive...pricy.
Great store for all your party needs
Kids love coming here you
Nice place to have a party real Organize
Absolutely nothing! Store was really messy and the Halloween props I was looking forward to buying were damaged and the customer service sucks.
It gets pretty crowded around halloween.
Called the store to hold an item in the afternoon. When I went to pick up, the store had no clue what I was talking about. I had to look for the items myself, which was difficult to do since the store was a mess.
Very bad service!!!! They have NO helium!!!! And for it being a party store. Especially for graduation time. I’ve called so many times and they keep sending me to voicemail.
Meh
Lots and lots and lots of choices! Cant go wrong with party city!
Carolina was very helpful!
Great selection of party items.
Whenever I need anything quirky, this is my place. Employees are friendly.
Love
The right place to go to buy everything you need for your events!
They are very respectful
Awesome party store like it
This place is in very sad condition. It smells like an old shoe! The ONLY thing this place has going for it is the licensed merchandise that you cant get anywhere else and cant wait 2 days to be shipped by mail. Sad and Smelly!
Awsome sruff
Great staff very helpful
Favorite place to shop for parties and Halloween!!
Super unorganized, bad customer service
Its nice for partys but some adds they have in display less the customer wrong
Didnt find what i was looking for but its a great place to find party favors n more.
I used to purchase a lot of stuff there but i found the same products cheaper online
Didnt have my sons costume
Too expensive for dollar store items
Okay please expensive though