We all know that these type of stores are not cheap. However, they have nice boots and some clothing. The ladies are very helpful and friendly. There is layaway and the store gives three months to get the items out. Not bad at all.

Want to thank Imealda for always doing an awesome job in shaping my husbands cowboy hats and always has a welcoming smile. Great job👍

Very nice staff!You can also put your stuff on layaway for 3 months which I think is better. A lot of stuff to look good for Sombrero Festival or the rodeo in Los Fresnos. Check it out !

Young kid helped me with making my decision on my boots.He even got me a matching belt too so Im getting ready for the Rodeo next year.Thanks kid!I almost forgot a buckle too so I can look like Urban Cowboy.

I always enjoy going here; the service is good, the boots are good quality, and the shirts are cute.

Great place sales people were very helpful.

Could be better. The staff member that helped us didnt want to go back and check for the size. She just keep saying thats all we have.🤔

Friendly clean store great sales people.

Didnt have much of anything. More for males than females. Friendly sales people. Very helpful.

Excellent service and always have sizes Im looking for that no one else stocks.

Every time my wife and I go, the sales lady never gives us privacy or room for us to breathe. We understand it’s their job, but following us around and having them stand outside the fitting rooms is annoying. Just give us space, and if we need help we will ask for it.

GREAT CUSTOMER SERVICE

Poor selection and rude workers. No big and tall selection and prices are more than Cavenders. When I walked in an older Hispanic lady kindly asked me if Id pull my mask up over my nose and I did. Then as I was looking for big and tall section she walked right past me and asked a young Hispanic man if he needed help finding anything in Spanish but ignored the fact that I was there looking and not touching any of the racks. I wont be returning.

Is s friendly place. They had what I was looking for. Tge personal us very attentive.

Great products and helpful staff. Best prices for hat fitting and cleaning. All the best brands of beaver cowboy from 2 to 100x. I will be taking my older hats for steam fitting.

Helpful and friendly staff, unfortunately they didnt have what we were looking for.

This is the place to go and find good items. Great customer service. Expensive items but it is worth it.

Good price!! Beautiful Boots...

If you like country/Texan stuff, this is the place to go, great quality in clothing and cowboy boots... Love the smell and its a beautiful store, a little on the expensive side but totally worth it... Also great service

I like the store b/c they have a variety of clothes, boots, cowboy hats, etc

Very nice and understanding people. Im going to continue shopping at bootjack

The workers in the front paid no mind when I first walk in. It felt horrible not be to greeted. Most of like as if I was not welcomed. They have a decent selection. I had to personally ask for assistance. The lady that helped me was nice and provided great assistance. Other wise than that I have no complaints.

Great and helpful service. I went looking everywhere but boot Jack for some boots. Who ever would of though they have what you want right here.

Beautiful boots for men and women.

Great customer service!

Very friendly staff and friendly. I enjoyed doing business with them.

Great customer service youll find what your looking for

Sorry but the womens selection isnt as good as the mens...I hate to say it but think Cavenders has bigger selection for women...both pair on the shelf to try on and not wait around for someone to come up to you like here...

Everyone was super helpful. Great quality!

Best place for western clothes

Its a great store with great service. The only problem is that I wouldnt specifically for cinch jeans. There was a very limited size selection.

Accommodating hours for those who get out at 5pm. Good customer service. Wide selection.

Super helpful and knowledgeable staff!

Great service and wonderful friendly people.

I hadnt been to Boot Jack in years I went on Fathers Day and bought two hats and a gift card. Customer service was great.

Awesome place the service is awesome and i found a cute dress for a really good price

Picked up this nice cowboy shirt at Boot Jacks. They have a large selection of shirts.

They have layaway and theyll work with you if you need a little more time. Even the yeti ice chests are up for layaway. And they have veteran discounts

Great place wish they had more belt buckles Sterling silver /gold that be a sight

Staff is always ready to help you find anything you need, great selection of just about anything you can think of!

Great customer service. Our sale person (015)was knowledgeable and helpful.

Good Friendly customer service.

Great place for cowboys boots, the selection of work boots was limited, why the 3 for me. But 5 if your into western gear

Love to buy boots n clothes there.

Great staff extremely helpful great selection of boots and hats.

It was a freaking circus!!One cashier n seemed to be running everything with other staff just talking..from phone calls to helping other staff with questions..n so on.... AND only5 customers... freaking circusJust walked out! Never go back again

Found awesome boots for a great price!!

Love this store but the help is lacking.... had to wait around for someone to come and help....

Best place to get all western wear

Good prices on awedome stuff

Work boots not very durable even though they say its waterproof

Friendly staff always looking to help even if youre just looking to compare prices.

Awesome selection of work attire!!!!

It use to be better back them !!!

The best in western cloth.

Nice workers and good supplys

Awesome coustomer service

Very nice store and helpful

The best best store in Brownsville great service

Shop here for my boyfriend pricey but worth it

Great customer service!

Top but services limited

Awesome store

Always a Pleasure!

Cool

After they ruined a brand new hat after shaping they took no responsibility and i was left with a $350.00 hat that i cant use

Good service

Great

Great

Amazing place:)

Good place

Love the business

Good

Cowboy up

Everything is very elegant, I really like to buy there, very attentive to customers! 😘

Good merchandise. But they have inattention to the buyer

I found my panties that I wanted

I like that you get very good payment plan

Personal and friendly attention

Very well .

For your quality clothing for your hats for everything beautiful

All 👢

Good place, very assorted and with a wide variety of hats and Everything Western style.

Nice boots and cheap shirts prices

The best western place, # 1

Tradition