Bought 2 cars from there. Great service, great people, great vehicles. ... Update... Bought my third car last this past week. Go check them out and ask for Chris. Hes a great sales person that gets u great deals.

Great customer service.

Excellent service! Charles Alvarez was great to do business with. He was very helpful and responsive to our questions and was always prepared to help us. Charles was also quick to help get changes approved when we changed our minds at the last minute. Additionally the finance department was quick and efficient. I highly recommend asking for Charles Alvarez when you visit Boggus Tipton Chrysler, Dodge and Jeep

Excellent orientation on using the uconnect on my new 2021 Jeep Wrangler. Superb sales consultants - very knowledgeable and helpful.

Excellent Customer Service

Stopped by with the wife to check out a new Jeep Gladiator. Homer, was very helpful and answered all of our questions.

This is now Bogus Tipton, the car sales guys are awesome and hooked me up with a great deal on a 19 Ram. Great group of guys including the managers. Parts and service have a ways to go though. Still pretty uncoordinated, hopefully it gets better.

This was the absolute worst experience for service! Scott Evans has no clue about how to treat customers! He was one of the most arrogant disrespectful persons I have ever met from a “professional dealership”. This guy refused to be held accountable for his mistakes. Not only did he waste my time but money! And here is the zinger my Jeep is still not fixed. He tried to say he was doing me a favor even though my car is brand new and under warranty! The nerve of this guy!!! Something definitely needs to change. I talked to his supervisor but doubt any serious reprimands will be made. I made my concerns apparent and it turned into a screaming match. Do yourself a favor and avoid this dealership at ALL costs! If I could give this negative stars I would. The service is slow as heck. If you want a good dealership this is not the place for you!

Purchased a great truck 01/16/20 Definitely no other service person at Don Johnson Motors like Rudy. If you need to take your vehicle in for service make sure and ask for Rudy. I was their the day before and mentioned a recall and non working fog light. When my truck was returned and asked about the fog light and the response was oh I forgot. I was a quite upset when I clearly stated my issues to her and told me she would talk to the mechanic about it. On Day 2 I call and gentlemen answers and says bring in we will take care of you. I showed up and Rudy handled my issues and concerns at 200% thank you!

Excellent customer service! Took care of my recalls in two days.

Great bunch of people to help you above and beyond

I had two recall issues with my Ram 1500. Called the service department to get an appointment. They dont do appointments, first come first served. Service guy, Scott Evans, suggested that I bring it in before 6 pm and they would get it in first thing the next morning. That worked out great. They did the recall work, plus a couple minor things I asked for. Scott told me how much the extras would cost when I dropped it off, thats exactly what I paid when I picked it up. Scott called me about 2 oclock the next day, all done. Scott was very professional and courteous. Not the biggest dealership around, but, if the sales department is like the service department, Ill buy my next vehicle there.

This place is the best at customer service. Its a small family-owned dealer, owner always on site to take care of any issue. Nobody will give you a better deal and nobody will treat you more honestly after the sale.

They treat you with respect, they are very helpful in helping you with what ever you need

They had my vehicle for a week for repairs and nothing was fix, I left it with full tank of gas and it was returned with low on gas

Was greeted by Rudy (service department) and Javier (parts department) both were energetic to assist me with the part I needed and Rudy assisted with installing it. Thank you very much....thats what you call a team effort with customer service. AAA+

Pretty awesome. They have the new Outlander Jeep Truck and its worth taking a look at. 40K starting price.

Save your time and money. I took my 2016 Challenger to their body shop after being in a car accident which resulted in having my left door with a huge dent. When I went to go pick up my car I noticed some details I wasnt very happy with (the hood was uneven, the fuel lid was loose, & the window seal was not well placed). The repair shop manager Ruben was very rude to my dad - he decided he didnt want to fix the mistakes left in the car and wouldnt listen to what we had to say. He ignored my dad when he was talking to him and basically walked away. After talking to Romel (also a manager) about the issues with the repairs made to our car he wasnt having it either. He was rude towards the end basically kicking us out to pay our 500$ deductible and take our car. I had never had an issue with another repair shop in the past, I understand repair shops have a set schedule with many cars to repair, but this shop was a mess. They also lied about using new car parts for the repair. I would honestly not recommend this place to anyone who is looking to buy/repair a car. There are some great car dealerships in Brownsville, and this isnt one.

Rudy did a fantastic job assisting with the update install on my RAM 3500 GPS. What a great customer service agent for Don Johnson auto group. Thank You Rudy !!!!

Great customer service, friendly staff . highly recommend buying yr next Jeep with them!!

Mr Rodriguez best salesman in town went far and beyond to get me in my new truck

Buyer beware, they did not honor Chryslers synthetic oil change special that we purchased from Nyle Maxwell of Austin. Don Johnson charged us additional money as they stated they only get a certain amount from Chrysler for the service. The additional money they charged brings it up to the regular price. Lodged a complaint with the BBB against Nyle Maxwell for falsifying the service package when they sold it to us. They stated it was Don Johnsons issue they should never have charged us any additional money. My advice is not to purchase their Oil Change special 3 oil changes for 150.00 plus tax, it will not be a bargain.New owners made this right to us. Thank you.

Very disappointed with a service I can’t get. My vehicle has a recall and when I took it they said it couldn’t be done. That I have to take it early in the morning. First come first serve and it wouldn’t be a guarantee it was gonna be done. The service manager Scott doesn’t have manners to treat customers. I have purchased 9 cars from there but never again with that service and that rude Scott. I was gonna go next week to buy a Jeep Wrangler but after this nope. Don’t go there. Service it’s pathetic.

Very happy with their service and attention to our desperate situation. Our diesel truck broke down while we were in town on vacation. Don, Mr Johnsons grandson saw to it that our truck got looked at and figure our what the problem was. Very nice guy and got a real treat got to meet Mr Johnson himself. What a nice gentleman. Understand now how he has. Even so successful all these years. Thank you. Rey much. Darrell & Belinda Dailey

I bought a battery from autozone but it has 800CCA, but my car calls for 730 to 750CCA. Came in with the technicians just to double make sure everything will function well. They explained to me how batteries work and my car is working fine, awesome

The people who work here have no idea what is going on. When you walk into a business you expect someone to approach you or great you to acknowledge you are there and ask what you need but that didnt happen here. They are very unorganized and even the manager has no idea what is happening. They didnt seem to appreciate my business so Ill never be going back there again and I would advise you to think twice if you are thinking about going to inquire any services they offer.Including purchasing a car.

Great salesman

We had an amazing experience buying our truck! Saul & Jorge were great! They answered all of our questions and concerns!

The sales manager was incredibly helpful and I plan to make additional vehicular purchases there.

I took my car in for a sensor situation and they diagnosed and fixed it promptly. Everyone was kind and helpful and there was no hassle getting my extended warrenty to cover it.

If I could put negative stars I would worst customer service experience of my life. Scott in service has no customer service skills at all!!! He’s extremely rude and didn’t bother to hear out what was wrong with my vehicle or how my warranty worked! If you need something fixed on your vehicle. Try another Chrysler in Harlingen or McAllen! I was looking to be in the market for a new car as well Definitely not buying here either!!!

Very disappointed with service! I bought my car in August of 2015, before I had minimal problems with the car that were sorted fast and easy. Now there is a cooling fan problem and they don’t have the part. My car has been at Don Johnson motors for 2 months they still have not received the part with no expected time of completion. During this time, Don Johnson Motors has not provided any loaner car claiming they don’t have any at the moment. So now we call Chrysler, they get back to us 5 days later telling us that the “part won’t get to the dealership for another month” and they would have a rental car but we would have to pay the taxes and some fees and obviously the gas. If y’all are planning to buy a car from here when you research the car you are getting make sure you also research the dealership.

Pretty fast service great people.

Service manager was rude. I was hassaulted with obscene language. Iwas also physically assaulted. He was angry because I called the corporate toll free number. If you call that number leave the dealership first. Warranty work its recommend to get an appointment. Good luck they refuse to tak appointments.

I was rear ended. Took my car in to be repaired. Body guy quit half way through. Took over a month to complete. Had to pay out of pocket for rental car for entire month. Insurance would not cover the extended time.Paint was okay, some edges were rusty, paint was textured in some areas.

They were all very friendly and found just the right car for us. Very quick to finish sale.....great price on our trade in......now 2019

Get the service we need resolved quickly and staff is very helpful

V satisfy your service was fast

Good service. Efficient & positive response to clients

My experience was horrible I did receive numerous calls to set up appointments to take a look at the inventory and I was promised I would receive all the help to get something good for my trade until I made time one day to go the salesman approached me while I got to the door who I asked for never came out someone other salesperson helped and it was difficult because he had no clue what I was promised so when he asked about my credit and I told him Im working on it he totally blew me off and said he needed to get a aplicación inside the office and never came out! For me that was the worst customer service knowing that I have been customer service too where I asked customers to apply for credit cards and if they didnt pass I wouldnt turn my back around like don Johnson did

Very good customer service. Absolutely love my Chrysler 300S! Joe and Romel helped me all the way thru. Highly recommend! Thank you!

I took my car to bert ogden dodge in Harlingen and, terrible service, would be an understatement.I called Don Johnson and the respect and customer service was exceptional! Scott from service dept was genuine and understanding, he went above and beyond to get my issue addressed as effective and efficient as possible. If I have any future issues with my vehicle I will Don Johnson will be my first choice! Thanks!

The service at Don Johnson has always been great, and the last several years have been outstanding...they are like a fine wine....better with age! I have purchased two vehicle from them and the second one was because of service. Thanksjose

The staff there is very unprofessonial with no knowledge of the business . Just trying to get your money. The service manager acts like a wanna be thug and like a coward came at my face with my kids between us. The sales manager try to sell me a car 5 grand over price and when i called him out with kelly blue book comparison he started yelling like a child about his job

Do not recommend very convincing, but at the end they do not work with you. They will pertty much just throw you out of the store. Very manipulative service! Sales representative (Enrique) aggressive tone and rude tired to be funny at times. To bad they didnt didnt want our business will be having to travel to San Antonio for Jeep services.

Service is on time, provides great feed back, and allways there to assists your needs.

Even the car wash personal was rude. Just advising about vacuum taking my coins. And the old man straight up mad cause I told him I guess. Wasted my money there. 👎

Needed paint touchups cheaper than Amazon.

Great service

Very nice staff and great technicians and the best body shop in Brownsville

Awesome, wonderful people, highly recommend, salesperson Jesse was excellent,

Dont know who the rude obnoxious receptionist is, but if that is any indication upon first impressions, I can only imagine what the rest of the staff is like.Young lady who is the receptionist needs an attitude adjustment to the Nth degree. If shes not happy with her job or her responsibilities, then give someone else her job who actually needs and wants a job.Called this morning at 9:30 a.m. on 4/4/2019.

Good service dept. Fast oil change for a price.

Its not don Johnson any more...

Great service (down home service)

Very good deal.

I went to don johnson because they are a dodge dealer and my pickup is a ram2500. the driver window wouldnt roll up. after 3 days, i think the glass man had never done this before, they called and was given the ok to order the part. a week later i get my pickup back. i had questioned the labor charges and we agreed on a total price. as we shook hands he said that doesnt include tax i agreed. the bill had an added charge of $13.86 for shop supplies. i questioned it as there isnt any supplies needed except the replacement part. they were adamant so i paid. it isnt the money, it is the adding cost after we had agreed on a price! i didnt think i needed to put it in writing but i was wrong! get it in writing folks! needless to say i will go to another dodge dealer if i need one.

I went in to fix a recall on a Dodge Durango and was told they only service on a 1st come 1st served basis, no service by appointment, and they were full that day. I took my Durango in the next morning and they said they had a full schedule. This is how serious they take safety recalls into account, they dont care about fixing them maybe because they are not getting money from us. Im still driving with the air bags risk of deployment and spilling fuel every time I fill the tank up. WORST PLACE FOR TAKING CARE OF RECALLS!!!!

Like the other reviewer said, their service department is scammy and talks you into a bunch of things that your vehicle doesnt need. A vehicle with a brand new rear end doesnt need the rear end fluid flushed. Schiesters!!! And their finance girl will not return calls when you want to cancel one of the unnecessary extras that they talk you into when you buy a brand new vehicle. Ill drive to Harlingen next time.

Highly reccomend this business. Thanks Don.

I have not one complaint or negative remark! Awesome service all the way around in the Collision Dept.! Great guys guys service and very helpful!

Used theyre Mobile Car wash Located on Central BLVD, after wash Noticed theyre machine ruined the paint on My Hood and Roof. My 2016 Buick regal looks like crap now!!! After getting the run around from Management i was told nothing would be done to fix my car!!

Really upset whit this location i had already paid 198.00$ turns out the same part was in autozone for 70$ same brand NGK knock sensor. Thankfully they refunded my money

Service guys getting it done good job guys

Great place

Outstanding vehicle work and customer service!

Come here for any service needed on your vehicle highly recommend! !!!

Nice snd friendly staff

Worst service ever. They are a bunch of crooks! Not sure why we went back for a second round of abuse. Didnt fix car, didnt take responsibility, took forever! Never again!

Bad customer service from management and owner. Would not recommend

Very friendly and helpful!

Zero stars, service center sucks, had a vehicle there for three weeks and they never worked on it. When I picked it up the battery was dead.

First rate operation.

Cant schedule appointments, no rental cars unless your car is in major disrepair.

The service they give you

Worst service department I have ever been to.

Excellent service

Great vehicles

Buy one get 3 for free

Worst service department ever

Great service

Car got warranty repair.

Excellent service.

Not very friendly

Great staff

Poor customer service in parts department

Jeep trouble.

Good people

Excellent Job!!

Good

Good service

Lousy service

Doge the doge

When we bought the vehicle they treated us in an excellent way, now that the vehicle has recalls in the SERVICE nobody speaks Spanish and since you dont speak English they see you as a rare animal and treat you with contempt and little courtesy, terrible service, we bought 3 vehicles the same day and they treated us like kings .. Now they treat us as if they were doing us a favor for pity .... we will find another agency to take our vehicles. How sad that the owners do not pay attention in these types of situations.

Very good fast and uncomplicated service I recommend it

Excellent place and very nice attention guaranteed jobs

We were attended very efficiently and quickly, truthfully no complaints so far by very friendly staff.

Very attentive many k attend one very helpful

Very good place

Super friendly, great facilities!