Thank you so much to Luis for helping get excited to get this watch. I’ve been to many ADs and by far he is the best person I have dealt with. My next purchase, god willing, will be with him. If you go to this location, please ask for Luis Sanchez! His genuine interest in helping you will blow you away!Thank you!

We purchased a charm online and received an email that stated we can call for curbside assistance at pick up. Rather than go and call while out there we called prior to leaving the house to confirm this info. The young lady who answered the phone advised me they didnt have curbside so I then asked if my husband could go in the store instead of me as I dont go in public places due to the pandemic. I was advised that it would be no problem and all he needed was the receipt with order info. When he got there he was told he could not pick up & not one of the many ladies there fessed up to being the one that gave me the wrong info over the phone. I called at 5:20 & my husband got in the store at 5:45 so unless they suffer from whatever TEN SECOND TOM suffered from in 50 First Dates I find it hard to believe they forgot they had that conversation with me. Employees that lie and give false information that cause inconveniences are the reason we will not be shopping reeds again.

Very happy with my new Regal Heart padlock bracelet! It’s so beautiful. I went into the store super quick during my lunch hour and the sales rep was so kind, Kimberly helped me find exactly what I wanted. She was very fast and extremely friendly. I added a lovely safety chain to my bracelet and loved the combo so much that I had to buy one for my mom & my sister as well! Will definitely be going back to purchase more charms for the three of us! 😊

My Rolex hunt started around March 31, 2018. Rolex announced the all new Deep Sea Sea Dweller D-Blue James Cameron Edition at Basel 2018 in Switzerland. Needless to say since it was a relatively new timepiece getting ahold of one was all but impossible Due to my business I travel all over the place I got on AD lists in Dallas, Ft. Worth, Southlake, Austin, San Antonio, Houston, Mcallen, Las Vegas and even in CO too.Every dealer told me that i would never be able to find nor buy that new watch. Well enter Don Luis at Reeds Jewelry in Brownsville, Tx. I stopped by there and had spoken to Luis few months ago. Low and behold sure enough Don Luis contacted me he had a DSSD James Cameron in stock back in September of this year. However due to several issues i wasnt able to purchase that watch and i passed on it. Talk about HUGE regret!! Luis was very cool about it NO pressure at all as he simply told me he totally understood but would contact me once another one came into his store. Well fast forward to Nov 16, 2018 Don Luis calls me again with THE best news I could ever hear. Yup he had just acquired another DSSD James Cam timepiece. This time since my wife and i were in the valley visiting family I told him to NOT hold the watch for me but if someone else wanted it and came in first ready to buy so be it. Well Saturday rolled around I finally made it to the store. YUP there it was...the very much coveted Rolex Deep Sea Sea Dweller JC Edition. Don Luis saw me walk in and once he finished up with the clients he was helping he made his way towards me. After a few words he pulled out the watch and handed it to me. My heart was racing like an engine on a Porsche GT3 RS at the track!!! After hunting down this very rare and special timepiece all over Texas, CO and Las Vegas there it was finally in my very own hands!!! Thank You God!!! Long story short I almost passed on this one as well but Don Luis cool calm zero pressure demeanor was what finally sealed the deal on the watch. I highly recommend Reeds for all your hard to find jewelry pieces and totally recommend Don Luis for his professionalism. This watch is very special to me and i will eventually be passing it down to my unborn son once he is old enough to appreciate it the same way. Thank You Thank You Reeds Jewelry in Brownsville Sunrise Mall for making my dreams come true. You guys are so fortunate and blessed to have Don Luis working there as he is Not just an employee but an asset to your business. My wife and i will definitely be purchasing all our major jewelry pieces from this store because of Don Luis and not only that we will mention it to all our friends and clients. Thank You Luis and Thank You Reeds!!!!Carlos G.Dallas, TX.

Big thank you to Jesse and Janie. I have purchased several items from them throughout my years as a customer and have always received excellent service. Friendly knowledgeable staff as well. Do not hesitate to make them your primary jewelry store.

Bought my first Tag Heuer watch. Barbara was very professional and nice. 👌

Words can’t describe how wonderful the staff and service are at Reed’s Jewelers in Brownsville. They took the time to understand what I was looking for and were able to deliver. I would recommend them to anyone looking for jewelry in Brownsville. Thank you!!!

Excellent service and friendly staff. I went to check out their watches and they got great selections on brands you just dont find anywhere. Highly recommend paying a visit here.

Great and fast/efficient service from Janie! Awesome stuff

Thanks to Jesus for his excellent customer service. We will see you soon for our next Pandora purchase :) Thanks for your patience.

Made our experience a pleasant one

Staff was attentive and quick to help.

Very friendly and helpful staff

Very helpful staff.

Great managment

Wide range of collections

Love it

Liked it

From my experience I recommend to my friends and family that they DO NOT go to the Pandora store in the mall; I had a very bad experience and I dont want someone else to go through what I went through.Before welcoming me, offering me their products, explaining their offers or knowing what my needs were in my purchase of Pandora, the seller told me if I was going to pay in cash or with a credit card?After that, he just gave me a catalog and that there I could see Pandora merchandise.I opted to go to the jewelry store opposite Reeds (which also sells Pandora) and they gave me a really good deal, they took the time to serve me and help me find the gift I need.So if youre looking for Pandora items in Brownsville, Reeds Jewelry is the one!

Excellent service!! Buy engagement and wedding rings for my fiancée and me !! Recommended Quality and attention 100% !!

It fascinates me to see the jewelry and if you can go ahead.

Good place

Excellent jewelery place at a very good price 👍👌

Bad service in a very bad way that mrs attend to the client

Recommended variety of jewelry

Good things mm

Love it!!