Writing this at 3:01 pm for an order that I placed at 2:24 pm. A little busy when we got here but literally no one in line for the better part of 20 minutes. They keep putting bags on the table and call names in big lists, instead of just calling orders one by one. I ordered a single with a fried egg, I understand that an addition might take a little longer but this is ridiculous.Its 3:03 and just got my order. Started eating almost immediately after I sat down and its lukewarm. What was it doing sitting around for so long? If they are backed up on orders, new ones that come out should at least be hot. Dont come here unless you like waiting half an hour for mediocre food. The lady who took my order was kind but service from everyone else is not impressive in the least.
Came last week, service was decent, food was good. For whatever reason today it took them nearly an hour to finish my order. Not very pleased with my service and I hope they improve their wait times.
Absolutely garbage service speed, 2 weeks ago it took them 38 minutes to get food out and figured just a fluke. Today I decided to try again and took them 42 minutes. Don’t know what happened to this place in my time at this university but it was for the worse.
I got a completely raw burger after waiting over 20 minutes. Staff is not friendly. I always wait a really long time, but this raw burger was the last straw.
A bit overpriced and the burgers are a little too salty for my taste. Rosemary fries are pretty good, though, as well as a wide variety on the menu. Not bad!
Waited an hour and 20 minutes and the milkshake Ive ordered has yet to come. When I go up and ask they say they are working on it. I suspect theyve lost the ticket.Ive decided to just go and leave this review because Im not waiting hours for a milkshake.
Best fries ever rosemary or something... 3 stars for leaving...
Another Smashburger checked off my husbands list. This one is on campus of Texas A&M University. Since we were traveling in our RV, it was a challenge to get to. We parked a few blocks away and walked. Be aware that this location does not accept the regular Smashburger rewards. They have some special loyalty program in which all the campus restaurants participate. So no free side for us this time. Food is same as other locations. Seating area is larger and there were quite a few students there.
Awesome burgers, fries and shakes. Great original food
Its am interesting menu but the burgers are over priced and not very big or special. The rosemary fries are a nice touch. The peanut butter shake was awesome. Id give it 3.5 stars if that rating was available. This is on a university campus so watch the campus roads and parking without a pass.
Lots of vegetarian options, and you can make the burgers vegan if you want too, which means more flexibility. Great service; I came at the end of the day right before closing when the staff is usually exhausted but they were really polite and friendly! The food is filling and is ready to go in 5-8 minutes (during non-rush hour times). The booths are kept clean.
Expect to wait more than a half hour for a burger during dinner time.
The food is overpriced and you have to wait about 30 minutes for it. If you are in campus, this is not worth it.
Burgers are on the pricier side, but the taste is fenomenal. Note that a single burger with double patty might still not be enough to fill you up though.
Always fresh and delicious! Try the new smoked cheddar brisket burger.
This is generally my go-to for on campus dining. The staff is extremely friendly, and the burgers are good. My only complaint is that they don’t put enough seasoning on the smashfries.Update: Rating went down a star because they’re now charging almost $5 for a large smash fry. That is ridiculous
The food is very flavorful and delicious!! I love the variety of burger options. The staff is great, very friendly and helpful. :)
The burgers are a solid 6/10, the shakes and fries are really good though and worth getting if youre going to stop by!
This place always makes me feel good after leaving! Food is always perfect and doesnt take too much time.
Go here if you want smashingly good food
Extremely poor customer service. We got there at 8:34 and the counter girl said they don’t serve shakes after 8:30 but they close at 9:30. They had most of the tables cleaned and tipped over. They were willing to lose $70+ because there was 7 us. Very strange. We went to 5 Guys instead. 🙂
The burgers are phenomenal I love the smash tots and also the shakes are amazing they have a salted caramel coffee shake
Small burgers, big salads. Love the mushroom truffle burger
Ms. Ellis at the checkout counter is awesome. I stood and watched her interact with students for some time. Definitely the epitome of a service only fit for Aggieland.
I have tried it once and it was good.
I like food but this one worker always interrupts me when Im asking for my fries. Shes all like do you want cheese on that and Im all like if I wanted cheese I would have said I wanted cheese. Cheese does not come on a plain and dry burger.
Simply a smashing good time! Their fries are heavenly. Make sure to try the shakes.
The service is excellent. By far the place with the best service on campus. The food is very good as well.
We were not able to eat here due to campus parking permit requirements. I would have liked to try this location. Other locations of Smasburger have been great. I guess this location only caters to the campus population. Went to Fuddruckers instead. Fuddruckers is the Worlds Best Hamburger place.
Id prefer a thick Patty. Pattys are like the ones a Freddys.
This place is above the underground food court at A&M and is actually a apart of the Sbisa building. The wait time is bearable and the food is good. Only downside is that it is expensive
You can use dinning dollars here.
Great food and service
FANTASTIC FOOD. Staff are very friendly as well and the food doesnt take long to be prepared and served.
Always had a great experience with staff here. Good food too.
Good burgers. Doesnt accept regular smash app deals though
Food was sub-par compared to a typical Smashburger, but still a decent option for on campus dining.
Good food for the price
Great burger & fries. Burger was ready in 5 minutes. A bit on the expensive side for college students ( $12 for burger + regular fries + drink)
The best burger on campus, but then again, theyre mostly competing with Chartwells.
Staff is outstanding. Food is ok
Pretty decent burgers but nothing to go crazy about
Decent on campus burger place. Their Smashfries are awesome.
The burger I had (mushroom swiss) was alright. Kind of pricey as well
Great food at a fair if not high price, would recommend.
Really good burgers, a little expensive though.
Place is great. I dont like the egg bun though.
They are so good im from houston and i found one here and felt luke home
Tiny burgers and a half full shake. Definitely not worth the wait or money
Eh. Got coupon today, thought Id try it out. Website said open, they were closed. 2 p.m. on a Saturday. Also no parking lot for the public, only college students.
Good and quick
TERRIBLE FOOD. DO NOT, I REPEAT, DO NOT GO THERE.
Overly greasy but still very good! Fast service is a plus when in a time crunch!
The employees are nice and helpful
I WORK THERE
Yo my burger got smashed here fam
Not sure if theyll ever read this, but they need to update the hours on the door. Says they have Sunday hours. Guess I shouldve checked here first.
If you think they are open, they probably arent
Food is always tasty and fresh
Good borger
Spicy cowboy is good
Ordered food at 6:10pm along with a friend. Friend recieved food at 6:30pm. Went up to make sure order wasnt forgotten at 6:55pm. Recieved food at 7:20pm.
My backup plan. Its always been there for me.
Gives your order to people who have the same name as you
Great service!
The service is always terrible. The woman at the register was rude and had no idea what the meaning of customer service is! If it wasnt for the food, I would never come back!
I come here for milkshakes and fries sometimes. The staff is usually very friendly.
Website says its open, but restaurant is closed for semester break.
Fries were soggy
Its burger
Burgers on point