I worked briefly for Jerry as a college student in 2010. During my time there I would observe him handle his business in a very very very honest way and even though I never told him that, I did appreciate it. I still remember competitors calling him mad about publishing prices of products instead of gauging how desperate the customer is for cooling/heating.Ive already referred multiple folks with broken ACs to him because he gives great deals compared to the people that show up and over charge you. Call him and find a local guy to install it! We purchased our Carrier system from him too when ours broke down in the middle of 2012 summer. He didnt overcharge, just a good wholesale price. :)