In terms of business, size is often perceived as having a direct correlation with the quality and reliability of the business, especially to those who have no prior experience with the business. In my ventures, I have come to realize the exact opposite. Small businesses, though their reach may be smaller, often a more closely wound customer experience as their focus is more easily directed on the customer. This is the case with 12th Gear Powersports. Though the business is just starting out they have a lot to offer in their initial state, which will only improve and expand with time.I came to 12th Gear in search of a scooter for school, which I found, but I also found much more. Friendly and likeable staff, exceptional service, and a wide variety of vehicles to choose from. And that exceptional service does not end after initial purchase, it is there with every phone call, email, and secondary visit. I discovered this when I returned to upgrade the Bintelli Beast I purchased from 12th Gear Powersports with a Big Bore Kit to increase speed and acceleration, which 12th Gear installed quickly at a reasonable price with firm support along the way and an answer to any question I asked. I ride my beast with a great sense of pride, especially knowing I have the best two-wheeler shop in College Station backing me.
Very satisfied with the service! I was in and out with my new scooter in no time. Its definitely not the same hassle as buying a car. Myles was also able to effictively answer all of my questions. You wont regret purchasing a scooter here!
Great place. Great people. Nice bikes. Locally owned. Definitely a must visit!
12th Gear Powersports is amazing! They really helped me pick the right moped for me! Ive never driven a motorcycle or moped of any kind, but its so easy to learn. The people at 12th Gear are super friendly and will make sure you get a moped that you love!
These guys have been nothing but helpful! Would recommend them to anyone and if you are looking to purchase a scooter they are hands down the best in the Bryan/College Station area!
Great customer service, quick and easy, incredibly friendly staff. A+ 10/10
Great location,great customer service, i did got to know young man Milles and it was very friendly help me on all my questions didnt push me to buy anything.Definitly going back either for a four wheeler or a fat tire electric bike
Very nice and competent people. Everything was great!
Excellent customer service, very good deals and record getting out of a dealership. I definitely recommend this place to anyone who is looking to buy a scooter.
Awesome shop, awesome experience, amazing top quality scooters!
Immediately took care of what I needed done and have not had any issues with my moped since.
Found exactly what I was looking for