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Service King Collision Bryant
22578, I-30, Bryant, AR 72022, United States
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Service King Collision Bryant
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Ap
Review №1

Mrs. Debbie and Mark were great with the communication and follow-up needed to get our vehicle properly repaired and restored. Weve had 2 vehicles serviced with this location, and are happy with consistent, professional results!

Co
Review №2

Court Fiske gave me an awesome accurate estimate, gave me a good detail when the usual guy was out, and checked me out on time on a Saturday so I did not have to miss work. The car repair and paint job looked wonderful! I bought this car used but it looked brand new when I picked it up.

Ma
Review №3

The Service King Family is a blessing they called every step of the way on what they were doing. Keep up the good work.

Tr
Review №4

Allstate approved to take care of autos needing repair. Friendly staff and efficient source for your autos refurbishment using the estimate written by this location or one of their other local service centers.

Ka
Review №5

Have had at least three vehicles there over the years. They treated us like friends and family. They went over and beyond what they had to do. I would recommend them to anyone that needs any kind of work done on their vehicle, weather personal or through insurance.

Dy
Review №6

Service King was friendly and repaired our vehicle in a timely fashion. They kept us updated throughout the process. Great service all around.

ch
Review №7

After my jeep was on the wrong end of a deer collision, Service King, got her back in shape. Staff and manager very friendly and supportive. Kept me in the loop throughout the process. I would def recommend Service King.

Ky
Review №8

Super easy to work with using Allstate. I did absolutely nothing. I received text updates daily about the progress on my car. I have used Service King 4 times now and have been completely satisfied every time!

Co
Review №9

Amazing customer service. Very easy to work with and very efficient.

Ch
Review №10

Customer relations means ALOT to me! They were in constant contact with me throughout the process. Friendly, courteous and Professional as Hell!!

D
Review №11

Car was in a wreck and I took it to them, when I got the car back most of all the things that hold the tire into place were stripped and I couldn’t change my tire cause I had a flat. And when I got the car back from them I went to get an oil change and the people there had told me I had 4 different size tires on the car and that it was throwing my alignment off. The drivers side in the front was bigger than the passenger side in the front and the drivers side in the back was some type of racing tire that you can’t even go and buy somewhere you’ll have to order them online and the back passenger side was the only tire true to the size it was supposed to be.

Me
Review №12

Debbie is very friendly and helpful.

Jo
Review №13

I took my car to the Bryant AR location the beginning of July to have a couple dents removed and to replace my windshield. Somehow they managed to break my drivers door panel and the case around my rear view mirror. On top of that you could tell where they taped my door off and stopped painting it and also waves in my drivers door. My drivers side window would go half the way up then stop and go back down. I have never seen this poor of a job from a collision center. They did have me bring my car back in to fix everything that was wrong in which I was supposed to pick my car up 2 weeks ago. 3 days after I was supposed to pick it up I went up there to find my car was still in the same spot I parked it. I went back yesterday to pick it up and of course my window still wouldn’t work properly and the door panel they put on had wood grain that was fading badly. So I am returning today (3 months later) with hopes of finally getting my vehicle to never return to Service King in Bryant AR. I highly suggest going absolutely ANYWHERE but here if you want your vehicle fixed right!!!!!!

Sh
Review №14

DO NOT GO TO SERVICE KING IN BRYANT! They literally painted my whole car the wrong color and told me I was lying about it! Then told me it was because the plastics will never match the rest of my car. They did when I bought it???? And when I had the front done at a different place. Broke my Chevrolet emblem and told me no one had any so I would have to come back to have it put on. Then asked me to lie on my survey about everything being done when I picked up my car. Mike refused to let me talk to his manager. They curbed my wheels. Didn’t clean my car out. I had a broken windshield and when I picked up my car there was still glass all over the car. I literally had to vacuum it out myself, you couldn’t even sit in the passenger without glass stabbing you. And they said my car was done???!!! I have to completely redetail my car. The service tech left food wrappers in my car. (I know because I completely cleaned my car out before I took it here and I would never buy this food) Left tape in my gas tank. I have TONS of pictures and would LOVE to show you how bad they messed up. I trusted them with my car and they ruined it. I wouldn’t even let my worst enemy go here.

Da
Review №15

Mike and Ernesto went above and beyond my expectations! They did and excellent job repairing my Chevy Equinox . My car is running and looking better than before ! I highly recommend these guys ! They do high quality work in and return your vehicle in a good amount of time! Thank you so much guys!

ma
Review №16

Overall great experience... the text information could provide more information but that isn’t the Bryant office fault

Ri
Review №17

I went to service king about three weeks ago.i really wanted a shop closer to home.i.live in hot springs.my insurance use service king.i decided to take my car to them.it took them a week to finish.they kept me informed throughout the process. The car came ot better than it was before the wreck.they also gave it a good vacuum. I would suggest this company to anyone.the manager mike was awesome.if I have any other problems,Im going back.

Al
Review №18

Great Service, great people, fast and friendly!

Kr
Review №19

Great experience!!! Repairs made ahead of scheduled time promised.

Pa
Review №20

From dropping my car off, to keeping me updated. They did a great job. Had the car back on time and looked amazing.

Ju
Review №21

Helpful. Let me know the process of repairs

St
Review №22

Our Tesla Model 3 had the drivers side rear view mirror torn off (along with some dents) after being hit by a deer. They were very transparent about the timeline, and gave thorough explanations for any changes or alterations that needed to take place.Were located in Hot Springs, so it was a bit of a commute on our end to get to Service King. However, they are one of the few Tesla-approved repair centers near us. It was worth the travel to get the quality of service we received. Great job!

S
Review №23

Fixed a rear quarter panel. When I picked it up it had trash in the clear, overspray by the side mirror on the door where they didnt tape it off, had a hand print on the quarter panel and hadnt been wet sanded. Overall just a poor job...the paint matched, I guess thats a positive. When I asked them about it and they came and looked at it, they said they dont wet sand until its been 2 weeks. I was fine with that but they were going to let me leave with the car without telling me that. Nobody had inspected the car before I got there to pick it up.

Da
Review №24

This place doesnt earn a star. Lost my key and the lady called me a month ago wanting to know how their service was, I still havent heard from them.

sh
Review №25

I will never take my car any where else .Service King always gives quality work and never disappoints.

C
Review №26

Polite and professional staff. They were happy to answer questions and go over all details of the repair. Excellent communication with regular updates throughout the process. Repair turned out better than expected. Honestly the best customer service Ive experienced in a while.

An
Review №27

We’ve used Service King Bryant at different times over the years and never been disappointed. I recommend them to everyone I know.

Je
Review №28

This place did a great job after our recent fender bender. Alan gave us a very accurate estimate on total repair time and he kept us updated through all the repairs. They drove our vehicle after repairs were complete and found a minor issue that they promptly took care of before returning the vehicle to us. Very great group of folks and very professional. I dont want to have to go back, but if we need to Id be happy to use these folks again!

Me
Review №29

Super friendly and helpful. Give these folks a raise!!

Ke
Review №30

If you need a reputable place that does good work come here. Landers body shop down the road quoted me 2800. Came here and they quoted me 1200 for the same work, and after they were done it looked exactly the way my bumper used to be. Highly recommend

As
Review №31

I have never been spoken to so rudely by someone in my life, but that was my experience this morning when I called to talk about repairs that were supposed to happen to my car this week. Despite making this appointment over two weeks ago, in person, and providing a detailed insurance estimate at that point, I was very rudely informed this morning that they could not begin repairs because they did not have an estimate or consent. Excuse me? What is the appointment for? Why did the receptionist take down all the info on 12/23? Where did it go? And why did the two employees I spoke to that same day not have me sign consent after I told them I would be dropping the car off the night before? After this rude employee blamed me for their mistakes and miscommunication issues, I pulled my car from their shop. If they can’t handle basic customer service and appointment scheduling, they don’t deserve my business.

Lu
Review №32

I cannot say enough about what grade A customer service I received at service King of Bryant ! I took my car there to be fixed after an accident. I received text updates on my repairs either everyday or every other day. When it came time to pick up my car Alan was thorough and super friendly. He showed me all they had done and my car looked great! After I got home, I found that my tailgate and right tail light werent working. I called Alan the next day and he told me to bring it back so they can get it fixed right. They took it right in and got everything fixed. I was there maybe a half hour. Best customer service Ive received at a car repair shop EVER!!! Thanks service King for taking such good care of me and my car!

Be
Review №33

Best Customer Service!!! They are top notch and will make sure your needs are taking care of

Ca
Review №34

I could write a book. Service King took fantastic care of us when we got into an accident right before a vacation to Florida that we needed our car for! They kept us up to date the entire way and were done with great results quickly. We had some transmission problems due to fluid levels and they took a look without charging us and fixed the issue since it was a part of the issues we had during the accident. Great customer service! I will always recommend them!

Ch
Review №35

Service was great. Highly recommend. Im from NY and waiting for any kind of service or feedback on service in progress takes a long long time. These PROS at Service King took a very few days start to finish - just like they said they would.

Ja
Review №36

Good service, polite. Excellent work.

El
Review №37

As I am new to the area I was concerned about who to select to the bodywork on my Miata. Service King did a great job and made it very easy to resolve the damage which was done to my car.

do
Review №38

Great place in Saline county to get your vehicle repaired!!!

La
Review №39

Don’t expect your car to be perfectly fixed, they apparently have high tolerances. So expect some gaps bigger and tighter than they should be. Also I had to take my Honda HRV back twice because some parts in the engine bay were not reattached properly and dangling in the bay. Also they were unable to fix my window and told me that they would have to take it to Honda. Which I wish I would have went there in the first place. I will say, they do have great customer service. Unfortunately they don’t work on the vehicles.Update 2/20/18Recently I heard a strange sounds coming from my passenger side window, well later on my wife closed the door and the window seal popped up. I showed it to my friend who is a mechanic and he told me that Service King forgot to replace the clip that holds down the outer window seal. They took apart that door.

To
Review №40

Ive been to a lot of body repair shops in my 83 years, but Service King of Bryant, Arkansas is, by far, the best. Quick, friendly and efficient service that exceeded my expectations, and all at no charge!

St
Review №41

Customer service really need some work

Je
Review №42

Service king is a great bodyshop!! Will recomend them to everyone

Jo
Review №43

Great service!

Am
Review №44

Friendly and fast service!

we
Review №45

Top notch service and staff!

So
Review №46

The reason I chose this place was because of the convenience of having a rental car establishment on site and the reviews. At first, I was a little annoyed by the communication, but got over it after I learned how the process work. I received daily text from Service King via Alan keeping me abreast of the status of my repairs. I was very pleased with how they repaired my 2006 Cadillac CTS. They detailed her when they were finished. I give them 5 stars for the amenities (rental, daily text messages, and candy...lol), and the final results! If needed in the future, I would return.

Re
Review №47

Josh is very professional, and he took good care of us. My vehicle is perfect!!!

Ma
Review №48

Absolutely the best Auto repair in town .Josh from Bryant Arkansas is such an honest gentleman .

St
Review №49

Fixed my front end damage. Professional and honest. Best in the area.

Gr
Review №50

Very professional service. Quick estimate and the car now looks as good as when it was purchased

Je
Review №51

Excellent work; except for the amount of time it took them to complete, and the front fender they put on was not the one the car came with.

Ri
Review №52

The people working here are great. After an insurance claim repair they fixed a glass replacement issue the glass installers (other company) created when the rear glass was replaced on my vehical.

Ad
Review №53

Ask for Allan. He is great. I use him anytime I need body work.

De
Review №54

Bad experiences. Took my truck to them on Monday. They quoted me $280 to straighten the frame and I would buy the rest of the parts and fix the rest myself. Signed the release form on Wednesday and told them that I couldnt find a finder online. They called a place called LKQ for me and told me that the finder was $201 and that I could go pick it up, because it was in stock. I spend $700 on all of the parts I needed to fix my truck. The following Monday they told me it couldnt be fixed. I asked them why they didnt tell me to wait to buy the parts and they said they didnt know that I was going to buy the parts. Well, you called LKQ for me on Wednesday and told me to pick it up. You did know that I was buying parts. Now Im out $700 and have a truck that cant be fixed. They never told me that it couldnt be fixed. Quite the opposite, they told me they would have my truck fixed by Saturday. Went in to tell the manager and the manager wasnt really nice about the situation. Very unprofessional, really.

Ni
Review №55

Got my ride repaired quickly and painlessly!

Ne
Review №56

Had my vehicle since the week of thanksgiving and was told it would be ready 12/14 and still isn’t ready only reason I choose this place is because my insurance goes threw them.and every other day I would call and check on the vehicle they say they would give text updates but never got any and never got call updates either.

ga
Review №57

Paint Body Work I would rate a 9 out of 10 but mechanical work they dont have any mechanics so you have to bring in somewhere else

Ja
Review №58

Theyll steal stuff from your car.

Je
Review №59

They still have my car but so fat the best customer service thrust this all headache that in going thru

Ka
Review №60

They are great people

je
Review №61

They do an excellent job and fast

La
Review №62

Behind Laquinta Inn and Comfort Inn.

Ch
Review №63

Nice People...

Wi
Review №64

Good people to work with

Ch
Review №65

Great work.

Information
7 Photos
65 Comments
4.1 Rating
  • Address:22578, I-30, Bryant, AR 72022, United States
  • Site:http://serviceking.com/locations/service-king-bryant
  • Phone:+1 501-847-3520
Categories
  • Auto body shop
  • Auto dent removal service
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–6PM
  • Sunday:7AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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