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All Star Wireless Verizon Premium Retailer
5315 Beach Blvd, Buena Park, CA 90621, United States
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All Star Wireless Verizon Premium Retailer
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Ra
Review №1

Definitely 5 stars rate! The customer service is so nice and patient. Solve all of my problems. Great store!

Ri
Review №2

Service was great. Ill be back when Im ready to upgrade.

Mi
Review №3

Went to this Verizon store the other day and Seung Sub was VERY helpful and informative. He helped explain everything to me very clearly and thoroughly so I would not get confused with my plan and bills. I would most definitely come back to this store for future needs. Thank you so much Sub!

se
Review №4

Been going to this place for all my phone needs for a long time and I can only say that this is THE place to go when you are a verizon wireless customer. Very very helpful and the staffs are willing to help you with anything you need. You will not regret going here!!

Je
Review №5

I am very satisfied with the service I received yesterday at All Star Wireless. John assisted me with upgrading my phone and answered all my questions. Not only that, he helped me transfer my contacts from my old phone to my new phone without any hassle. I’m definitely recommending my friends and family to All Star Wireless for all their Verizon needs. Thank you so much for your help, John!

si
Review №6

Went here with my mom because she needed help in Korean. We were switching 3 lines from Sprint to Verizon and adding another line for our youngest brother. My mom had a lot of questions and needed much more explanation regarding our new contract; thankfully our guy was very knowledgable and patient.

Ja
Review №7

Ive been coming here for almost 10 years now and theyve been very helpful and this time I set up business account for the first time and process was very smooth. Wait time here is so much shorter compare to Verizon Corporate store and great customer service!

It
Review №8

Store manager Joon really turned around my experience with Buena Park All Star Verizon. They always have the most recent selection of Apple products and stylish accessories. Great service and Communication I would highly recommend!

Ef
Review №9

Our son and his friend had referred us to this store after receiving a great deal for their iPhones. We were reluctant about upgrading our old iPhone 7 to the new iPhone 12 because of the the cost it would accrue. Our son reassured us that this Verizon store would assist us in every way that would make us comfortable in making a new purchase. We had made an appointment at 2 pm. Upon entering the store, an associate took our temperature and directed us to Dabin who was wiping down the counter and area where we are to be seated. This gave us comfort knowing that this establishment is truly upholding the safety standards recommended during these unprecedented times. We knew then that we were in the right place!! Dabin was courteous and patient with us. We are 2 elderly couple who are not tech savvy, therefore we needed a lot of help. We are not Koreans and English is our dialect, so we were impressed that Dabin was able to communicate with ease. She was easy to understand and was also very patient with us since we had a ton of questions. She gave us a written breakdown of the monthly cost for our phones. She made sure that we understood all the cost incurred in purchasing our new phones. She knew that we wouldn’t know how to transfer all our data and contacts to our new phone, so she willingly offered to transfer them for us. This is a long and tedious process so we were relieved that Dabin took it upon herself to assist us. She is definitely an asset to your team!! Overall, we had a pleasant and enjoyable visit! We will definitely refer this store to all our friends and family.

Al
Review №10

This place was amazing. Easy going, and friendly staff, and we were in and out quickly. Would definitely recommend them for your phone needs.

Je
Review №11

We came to get new phones for the family and Sub Kim’s customer service was excellent! My screen protector was placed incorrectly and he was nice enough to get me a new one. Love coming here!

ri
Review №12

Very rude. Unprofessional.Need to watch out for fraud.

Ri
Review №13

It was about time to change my old iphone so I decided to go to a close Verizon retailer near my area. All the employees working there were very polite and informative. Got my new iphone and leaving very satisfied with the Customer Service! Highly recommend anyone and everyone to this location!!

Wi
Review №14

Amazing customer service, very informative and amazing staff!!! Will definitely be going here for all my cell phone needs.John you the Man! Thanks for the hook up👍👍👍

Do
Review №15

Manager Sam is very helpful and very nice.He tries his best every moment and i am completely satisfied with his help.I was comparing with other carriers but i chose to go with Verizon because i kept his words. Two thumbs up.

Ha
Review №16

The store manager was very kind and helpful. He gave me a good explanation how to lower our monthly Version charges with unlimited data plan.We could save $40.-/month with unlimited data usage.

Ni
Review №17

Was assisted by Sam and he was very friendly and accomodating! Two thumbs up customer service and freebie for being a first time customer. Kudos to this store. Will comeback again. Thanks!!!! 🤗

Wo
Review №18

Not only they were super friendly they also hooked me up with good deals would really recommend checking this place out!

Le
Review №19

The service was good, and 승섭 who helped us were really nice. I wait for 10 minute because they were lunch time. So they gave me the free phone case :)

Le
Review №20

Helpful service. Nice staffs. Thank you for your help

do
Review №21

People there are so nice and friendly. Answered all of the questions I had. Great place!!!

Ch
Review №22

Today i stop by this store to ask how i can remove app which was installed unexpectedly.This app makes my phone massed up.The service man told the phone have to be re-set up and i may lost my kakao talk. So it should be re install with id and password. That explanation makes me disturb. And also to do it, I have to join their membership, feeing $30 for 6 months covering. He said it takes 20 min to be repaired.I did not have enough time so i left.In later, i remove that app installed simply by myself. It was so simple.This man is a expert. He might know it could be repaired simply. But he was trying to make me charge $30 to join membership intentionally to make a money.Is this because of me looking old? Does not look me good on cell?That is very discomfort manner to customer. I never come this store again and will tell everyone in neighbour.

Br
Review №23

Best Place ever, they were very friendly and wanted help us out with the finest payment plants! Recommended!!

Sa
Review №24

Friendly, easy going, and always gets things done.

Ye
Review №25

Amazing customer service :) Especially, Dabin was super kind. Recommend!!!!

Ho
Review №26

Thank you for being really helpful when I needed help.Worker named Sub helped me to get this new phone and he helped me to back up.

ju
Review №27

I like how they treat us. they really were care of us. very kind and nice people. definitely I will visit here again when I decide to change phone.

Er
Review №28

The customer sevices are detailed, honest and friendly. Highly recommend!

Ko
Review №29

Very kind and helpful! One woman worker I got help from was very patient and kind. She tried her best to take care of all the issues and problems whenever I visited this place and she handled many issues with verizon service very professionally. She also helped me to save a LOT of Money!!! always updating with new promotions or info!

jo
Review №30

The guy named SUB made my bill cheaper than it used to be, and he was very good at explaining.

El
Review №31

I came here to buy a new iPhone yesterday. Sam counseled me about new devises detail. He helped me to buy the right phone. Highly recommend this place. Ask Sam for help. You will not regret, he will help you anything you need. 😊😊😊

Ho
Review №32

Very helpful. Set up the liquid glass protector on phone happy with the result

Su
Review №33

Came in to get help with my Samsung note 8. I had a few questions about my phone and some of its functions, and they were kind enough to take the time answer all of my questions thoroughly. They are an excellent retailer for phone and their services are top-notch.

Ni
Review №34

The guy who helped us out was very friendly and professional. Hes very quick and knew what he was doing. Highly recommend coming here the next time you want to get a new phone.

He
Review №35

Super fast and easy Verizon!! Very nice workers. Got the job done literally in 5 minutes!Thank you

Gu
Review №36

Great service and Communication I would highly recommend

To
Review №37

Amazing Service and Cleaned my phone like new!!!

ji
Review №38

If u purchase from them they will spam your number with ads

Bo
Review №39

Chad is remarkable!! I am elderly and he didnt make me feel stupid. I left the store a fan .

Eu
Review №40

My husband and I came here because we wanted to transfer my husband’s Sprint account to my Verizon account. We arrived pretty late near closing time but the employee there welcomed us with no hint of annoyance or frustration, which we appreciated so much.The transfer process was super smooth (we had finished most annoying parts of the device transfer with Sprint already) and efficient.He answered every question regarding any hidden fees, rates going forward, and the impact on internet speed in such a satisfying way.He even went over what to expect in the new bill after the rate of the plan changes by adding an additional person.We came out of the store feeling great about saving money (thanks to the new promotion from Verizon), spending a minimal amount of time, and having to leave a cell phone store without getting jipped. Highly recommend!

Mi
Review №41

Small store

Pi
Review №42

Just visited this verizon store to update my moms ancient galaxy 3...customer service was impeccable. Both Sam Cho and Chad Kang took extra time and effort to explain the whole process to my mom in korean, patiently answering all our questions. All employees were fluently bilingual. We both left extremely satisfied. Definitely will recommend this location to anyone and will repeat as a customer in the future!

Sa
Review №43

The service were awesome & fantastic.All staffs are professional.I highly recommended to this store.

T
Review №44

He picked best plan for me to save money and explained very easy to understand.

Ad
Review №45

Customer service is not a part of this locations business. I walked in with the intent to switch to Verizon and hoped to test out a couple of phones. I was greeted with a stale, Can I help you? I expressed my intent but was not asked any follow up questions.The man watched me like a hawk as if I was going to steal something. I definitely felt some prejudice in this predominantly Korean plaza.I asked if they had any demo phones. And simply got a head shake. No verbal response. I left.Go fly a kite!

Be
Review №46

Ive been using it for 10 years with only one staff, and there are a lot of friendly people. Also, most of the problems are solvable.If you were uncomfortable with the visit, the employee is a new employee for sure.

Hy
Review №47

Is this place closed? Never answer phone?????

Sh
Review №48

This place is scam and fraud people.I ask and they accept my request of replace my phone 4weeks ago.I wait and wait even after 4 weeks but they never give me return call.Therefore I made a call to the guy works at there, when he pick up my call starting to yelling at me we are so busy but we will help you please wait and give us momentReally? yelling at customer? I didnt raise my voice or starting to use bad language on them.5 weeks of waiting is not a joke.So my last option, i called Verizon directly, then what happen?Verizon send me replacement box the next day and replace my phone within 3 days.This place is worst and fraud and lier people down here.Verizon web site and Apple Recycle web site shows my phone can be trade in price was $175 so when to the store show them a web site and other store recommend price list but store refuse itOur best trade in value is $60Dont go this place its fraud and scam people.PS. This place will not explain about your Grandfa Plan they love to delete your plan without telling you.

SA
Review №49

I was able to buy 2 Samsung Galaxy S10e phones for just 700 dollars

Aa
Review №50

Very helpful and will solve problems with all they can

Na
Review №51

Great service overall would highly recommend

yo
Review №52

Came in to get help, sales rep name chan helped me alot! Thank you for ur service

hy
Review №53

I have been coming here with my family and they always take care of us very well. This place is great.

Eu
Review №54

Great Service, Thank You!

Ho
Review №55

Ms.Kim was really kind. And their promotion and discount was really helpful

Mo
Review №56

They help me alotVery good service 👍

Ki
Review №57

Staffs were very nice and kind.

Ju
Review №58

Last week, i went here to change my phone which is galaxy s10. Mr.Sam helped me he was really kind and explain really well.

je
Review №59

Sam was friendly and professional. Excellent service and attentive.

Mi
Review №60

I called trying to activate my 5 phones I have with ATT. They told me that they are a premium retailer and they dont do that, I should call call corporate.What number is that ?, I said, and then he hung up.I guess they want only Korean customers. The guy barely spoke english.

Ri
Review №61

Great and friendly service, all staff are very attentive!

Yv
Review №62

The sign on the door says theyre open until 7pm, I get there with more than 30 minutes until 7pm and they tell me that theyre closed...GREAT WAY TO TREAT CUSTOMERS...STAYING AWAY UNLESS YOU WANT HORRIBLE SERVICE!!!!!!

Nu
Review №63

This place literally spams all phone numbers in the 714 area with half-Korean, half-English text message ads. Call them, theyll verify it. Really annoying and totally unacceptable business practices. Thats a good way to get on the FCCs bad side.

Da
Review №64

Very graciously and wise.

Ha
Review №65

Loved for services!!! Definitely will recommend to others!!!! 🙂

Yo
Review №66

Good service!

By
Review №67

A man that worked here flatly denied that the nexus 6p would ever work with Verizon.. Even as I pulled up the Google store webpage that explicitly stated so (and which I confirmed with a phone call with Verizon afterwards, I know they dont sell in retail but still). Just to confirm my ears were working right I literally asked so theres no way Verizon customers will ever be able to use the nexus 6p? He says never. LOL. bruh.I asked if theyll be carrying the new lg v10, he had no clue what I was talking about. Really. They just announced it a couple days ago, hello~On top of this they denied me upgrade rebates on new phones when I was due for one. Calling up Verizon later confirmed that I was eligible to get $100 back on any new phone.OK so these guys are either shady or just misinformed. Thats unfortunate.

Hy
Review №68

Very unkind and rude

se
Review №69

Is there international calling card that can call to Korea?

Pa
Review №70

Excellent service !

Da
Review №71

Good services

km
Review №72

Very kind!!!

he
Review №73

They are professional.I like it.

ja
Review №74

Very good~~~

Sa
Review №75

Good!!

Da
Review №76

Very help people

김태
Review №77

Originally, I dont leave any reviews, but I was so impressed that I wrote down a few lines. I changed my phone with this iPhone 12 Pro model in 5 years. I thought I would wait a long time. I was very sorry. Thank you very much for your quick answers and receiving the hottest phone during the hottest time!!😆 Since you were kind and quick in the purchase process from your visit, I was able to spend the rest of the day very well~ Celsius~ Thank you again. ~🙏

se
Review №78

Suddenly I couldnt charge my phone, so I came to visit suddenly.Thank you for being open during this difficult time.He explained so kindly and also looked at my plan,I also learned that there is a good plan this time.It was too late, but without any signs of exhaustion,Thank you so much for watching,Thank you Simon for helping me change the plan the next day.I dont do this kind of review originally, but this time I wanted to do it because it was the best satisfaction. All partitions are installed indoors for the safety of customers.The sanitizer preparation and the staff and guests are all doing well wearing masks,I feel so comfortable that I can get counseling very comfortably and also solve problems with my cellphone.It was good.Even though there is no immediate benefit, Mr. Simon and Mr. Simon, who helped me so kindly!Thank you so much. It was the best service. thank you.

Dy
Review №79

All of the staff are caring and work very well. If you dont know anything, please kindly tell me.

Yo
Review №80

The family visited together to change their cell phone, but they were kind and quick to inform us, so we came out very quickly! The staff was notified by a person named Seung-seop, but he was very kind and slowly informed us one by one, so we came out pleasantly :)

박현
Review №81

The staff are friendly and thank you for taking care of everything to the end.I switched from sprint to verizon, but the wallpaper was slightly increasedIts more advantageous when paying off ... Im satisfied.

CH
Review №82

I visited to change my cell phone, but a staff named Seung-seop gave me so kindly and made it easy.

Bu
Review №83

Hi! Lee Jung Soon.Buena Park Verizon.Sorry for the lack of communication.General consumer accounts receive $ 2700, including $ 200 each.Business accounts are $ 3,200 inclusive of opening fee credits.I think theres something confused about the customer. I will try to explain in more detail.If you have any questions, please come back and contact us.We humbly accept your criticism and help you find a better imageIll try my best. Thank you.

이정
Review №84

4-line new phone callPrice range. Liked$ 300 deposits per line. Its ridiculousContacted other storesShout out. $ 200 credits per line. I asked by phone and every store. Different. Whether or notEveryone. Please compare multiple store inquiries. Dont be fooled

안정
Review №85

Kind and well explained, it was nice

Yo
Review №86

From the customers point of view when consulting this and thatIn a detailed description to be very helpfulI felt so good..Thank you~~Its a place I want to introduce ^^

Je
Review №87

Do not go.I have been using the old Samsung S3 until now, but since I dont need an expensive phone, I bought an unlocked phone from Amazon and went to ask for activation only.First of all, I had to import a new Sim Card, and the size of the Sim Card was different anymore. In addition, he said that IinfoInform such as Data, Contact, etc. in the existing phone was transferred, and he said that he couldnt just do it, but paid $25.And when I looked at the phone I bought from Amazon, it clearly says that Amazon is a phone suitable for Verizon Network. They shot the bar code on the phone box and told me they had to buy the phone they sold, saying that Verizon couldnt use it. They told me to buy a monthly payment plan.At first, I bought something wrong, but I checked with Amazon again, and it was definitely available on Verizon Network.So I’m going to open the Verizon Corporate Store nearby again.I went. At the Verizon Corporate Store, I tried it, put a new Sim Card, and immediately pulled up to Google account set up, and from here on, I can do it myself, so I said hilariously. Sim Card is also free!!!!For reference, I bought LG Sylo4 3rd Generation (Unlocked for Verizon, Sprint, T-Mobile) from Amazon for around $180. I bought a good phone at a good price and finished the activation well and are using it well.I went to the Verizon All Star Buena Park Store because I was comfortable with the language, but I recommended that old type of expensive phone payment plan.Also, even if I activated the Factory Unlocked Phone I purchased, I had to get $25 for activation with a Sim Card. The corporate store does it for free.Do not go.Im trying to sign up only the Payment Plan for old phones that I dont want to pay for nothing.

Al
Review №88

Unkind and not keeping promisesWhen I sell my phone, a rebate comes after six months.I promised and the rebate didnt come until 8 months.When I asked, he said he was asking the managerI havent kept my appointments twice. This is a store that you should never use the next time you buy a phone.

Ok
Review №89

The staff is kind.

Sc
Review №90

Sam Manager, you are very kind, cheap and have a good plan. It is highly recommended for those who know Burrise.

Yu
Review №91

Service was needed, but SamHe kindly helped me with everything.I would like to recommend it to everyone.

Ja
Review №92

I asked about battery replacement, but Sam was kind and helpful. I will introduce you a lot.

St
Review №93

They are very nice people.Even though my house is far away, I always go to buena park ^^It was nice to be so kindly informed.Thank you ~~ ^^

Ri
Review №94

I lowered Bill on the phone a month.Thank you Sam for helping me very kindly and helped me out of lunch.

Ha
Review №95

Bill has also helped me and helped me every time I visited.

ch
Review №96

It was very friendly and very helpful.

JO
Review №97

It is a very friendly and pleasant store.

My
Review №98

He was kind and understandable.

Ky
Review №99

Thank you for introducing a good plan.

김경
Review №100

Thank you for the service.

Information
18 Photos
100 Comments
4.4 Rating
  • Address:5315 Beach Blvd, Buena Park, CA 90621, United States
  • Site:http://allstar-wireless.com/
  • Phone:+1 714-736-0018
Categories
  • Cell phone store
  • Store
  • Telephone company
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • In-store pickup:Yes
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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