I was first impressed when I started using All American print for all of our print supplies, inks, and treatment solutions. My second large purchase was when we switched over to our epson printers. I want to thank the entire team for the first class customer service; from the front office & logistics team to our sales person Estevan Ronero who pulled some strings for us in a time sensitive state with us moving into a new building and getting us all set up with all of our new equipment. The delivery was a great experience and we really appreciate Zack Gonzalez for the delivery and going above and beyond during the set up and transition. Give these guys a raise and I highly recommend working with them. Our team at @dtgapp is very satisfied and look forward to continuing business with this incredible company.

These people are great.! They answered all my questions quick and helped me through my purchasing process. Definitely will continue to use them for any future purchases. Highly recommend!!!

Seriously the best customer service and products! They always have what I need and if they don’t (rare) they will help me locate it.

I bought my epson f2100 through all American supply 2 years ago and I’m so glad I did! Every time I get a job I stop by at their facility for supplies. The staff there are so friendly and helpful. They always have all the ink and blanks in stock and that really helps because I only buy what I need. After being a customer for 2 years I decided to write a review and thank Joyce and the branch staff for helping and supplying my small business. Joyce never misses a thing anytime I order and do good job updating when the order is ready. Joyce’s energy and professionalism is superb! I’ve had multiple occasions where I get last minute jobs and all American supply is always there to help me out with what I need. Thank you, Joyce! Thank you, all American supply! You guys rock !

Catherine was amazing in customer service and deserves another 5 stars over the 5 star rating! I was a new customer with an emergency at the end of the day. Stock was there, shipment went out overnight and saved my order! I am simply amazed at the level of customer service provided and I now have a new vendor to depend upon!

I was impressed and pleased by the service and responsiveness of this company. I recently purchased a sublimation printer that is new on the market. Their service was great and their follow up after has been well beyond that of most companies. I highly recommend them.

Knew very little about print pressing and which products to use that was most effective for my business but Bincent Herrera did an amazing job helping me figure out what would work best long term and so far, 1 quarter later my business is BOOMING and He’s got me for life.Make sure to ask for Vincent when you’re in need of advice or assistance for any of your printing needs. 💯

Just started using All American for my DTG needs and I couldn’t be happier. Their customer service is great, prices are awesome and they go above and beyond to help their customers.I had some questions about the garment creator program and Estevan Romero was more than happy to show me how to get the issue resolved and walked me through a quick demo to make sure I had it figured out. Thanks for every... you guys have a customer for life!!

I havent recieved my order yet but Im already impressed. They had the best price I could find for the 15oz ORCA sublimation mugs I use for my Etsy shop. I found them slighty cheaper on another sight but the shipping was ridiculous. All American Print Supplys shipping rate was very reasonable, especially considering I ordered a case of 36 15oz mugs. When I factored in shipping I found All American to have the best prices on these particular mugs.After I placed my order I recieved an email from Kayla making sure someone was keeping me updated on my order and one from Jake letting me know they were out of stock on the mugs but they would keep me updated on the status. I let Jake know I needed them ASAP and that I might have to cancel the order and order elsewhere because I was running low and needed them for my shop. Jake responded in a very timely manner and let me know he was checking with another store and would see if they could ship from there. I recieved an email and tracking number today saying they were having them shipped from another store. I ordered from All America because of the price and will most likely order from then again for their customer service! Thank you Jake for caring enought to go the extra mile to make sure I get my order as soon as possibly!!

After searching for my products AAPrint Supply had the best value on what I was looking for. Most the order arrived quickly however my heat press has still not arrived. I did reach out via email to customer support who told me they would check on the order and get back to me. I also reach out to the sales rep and a sales manager who has not responded. Finally I call and got Joyce on the phone she was great and has followed up with me on delivery. I understand shipping delays however I dont understand lack of communication. So Joyce get all the stars 5 out of 5 and is the perfect example of customer service

This company has got to get their act together! We made an almost 4K purchase with them and they couldn’t get it to us. They needed verification on our card which we did not find out until over a week after the purchase. They said the emailed us but I never got an email until after we called to get a status on our order. We fulfilled our part to still not have a shipping label created. Poor service we will not be purchasing from here again. They’ve cost us money in lost revenue and the added time to wait on a refund from them.*edit I just received some paper I ordered from them and it has finger prints on it I cannot believe this.

Can’t speak highly enough of the entire staff here, from the delivery driver dropping off equipment to the guys and girls in the shop holding it down. But more so Josh Munoz, I know I can talk too much but he’s always willing to listen and give me tips and tricks and anything he can to help me keep printing. He consistently goes above and beyond to help me out so i had to come on here and shout him out. ANYONE LOOKING TO BUY HERE I 1000% RECOMMEND AND ASK FOR JOSH MUNOZ!

Awesome customer service! Vincent and Joshua were a wonderful help setting up my Epson f series! Thanks guys!

I made a significantly large purchase with this company based on the fact that Estevan assured me the printer I ordered was in stock and Id be looking at 2-3 weeks before delivery. I inquired on my order to get an estimated delivery date so I can coordinate someone to be available as I will be heading out of town around the time Estevan told me I should expect it. I am now being told at least a month or longer more before it delivers. This is extremely disappointing as I could have ordered it from Condé like my friend did and had it already. I chose AA for the fact that I was told it was in stock as well as the shipping. I guess I know now who I wont be ordering an upgrade from in the future as business expands. You cannot tell someone a $2500 piece of equipment is in stock when it isnt. I am extremely disappointed. This is my first and last order from this company.

To whom it may concern, I am forever grateful to kenny your tech. I dont know what I would have done without him. I was behind in my orders and I couldnt get my kothari software IP address to connect with my computer as well as other software problem and I was truely frustrated. But after talking to kenny he calmed me down and slowly walked me through everything that I needed to do. He was so professional, patient, courteous and kind. He worked with me and talked me through it all. I had tried to get this resolved a couple of times to no avail, but kenny stepped up to the plate and assisted me. Although it costed him a lot of time. He refused to hang up until my problem was solved. To top it all off, he told me I could call him if I had any more problems!. Which reassured me, that I was not alone in learning this new softeware. What a wonderful employee All American Print Supply company have. He went above and beyond the call of duty. So if you can, if its in your powers, please give him a raise or some kind of reward because he truely deserve it, he truely represented your company outstandingly. Thank you kenny Torres and thank you (All American Print Supply ) for hiring him.yours truelyHarriet Vanderpool

I am so disappointed with their customer service.I placed an order of heat press machine and made a payment at the end of November 2020.I still havent received it yet. Its been over the month.I understand there has been a delay by COVID-19 situation, but every time I asked an updated status, they told me Ill get an update for you,and then they have never updated me with anything.They were very quick to reply me “until” I made a payment, which annoys me a lot.Because of their delay, I had to buy what I needed from another company.So I have just requested a refund for my order. I don’t know what they are going to say.

We purchased an Epson sublimation printer and the product was on a national back order. During the process Joyce Park kept me informed and any questions I had were answered within a day. Their customer service was friendly and helpful throughout the process. Once I received my product Joyce followed up to ensure that we were satisfied. Definitely reccomend ordering through AA.

Printer is great Printer is great but the ups guy dropped it off with out getting the signature that was required so I do not know who got it.

I spoke to the service technician named Kenny, he worked with me for a day and a half and resolved my problems. The part that he overnighted to me came in fast and perfect. Fantastic customer service with everyone I dealt with. Thank you all so very much.

Josh has been absolutely wonderful in answering any questions Ive had after I was setup with an Epson F2100 printer. I knew absolutely nothing about printing tshirts or running the machines to print them. When something goes wrong I just ask Josh and hes always quick to get back to me. Im so grateful!

I pre ordered the F170 and got it when they said I would. Shortly after ordering they reached out by phone to answer any questions I had. Customer service is great, I reached out by email and they got back to me quick.

I placed an order on July 23rd that contained 4 items. Two of the items shipped 4 days later, and the other 2 items still havent shipped. Its been 7 weeks. I understand backorders, but I have sent numerous messages requesting an updated status, and each time, Im told Ill get an update for you, or Ill look into this for you, and then never hear back. The project I originally needed the items for ended a month ago, so I had to order what I needed from another company. At this point, I just want a refund for my missing items.

AA print supply is a top notch outfit the whole way, we have bought our supplies here for a long time with no problems, Also the tech division particularly Mr. Munoz has been outstanding. He doesnt just go the extra mile to figure out the problem, he goes the extra ten miles. 5 + star

Tony is the best in DTG industry. If you need any dtg printing equipment contact Tony, he provides almost 24/7 service. Whenever I send him a text message about any question it takes less than a minute to get a professional respond. Thanks for your great serviceNiko

Excellent customer service and product delivered as expected. Have bought items multiple times and happy with services. Communications are exceptional. A Big THANK YOU to Joyce from DTGMART located at always friendly and helpful!!

I purchased an iColor 550 a few months ago. Super fast shipping and even better customer service! They are very attentive to their customers needs and respond to emails quickly. I have placed several orders since and every order shipped out the same day. Definitely impressed and will be my go-to place to shop for my business needs.

Shut out to Joyce cat and alexes super friendly all ways make me Feel welcome. Extremely helpful when placing orders.

This is the place to get everything you need for printing. The staff is phenomenal and super helpful...from Estevan Romero assisting me in picking the right printer, to Josh Munoz setting it up for me and giving me a walk through training on it. Top notch customer service.

Wonderful customer service

Not very smart people. You order a product and they done want to send it. What is so hard about that. Now we needed a part and thought it was coming and they don’t even tell you. Now I am down more time because of them. I’m not sure I will order from them again or tell people to use them.

They sell products covered in dust.

I placed an order over 30 days ago and still haven’t received it. I have emailed a few times and it usually goes unanswered. They tell me it’s being drop shipping from the manufacturer but I have since ordered from the manufacturer directly becauSe I desperately needed these items and got it from the manufacturer in 5 days so the hand up can’t be with them. I am in a Facebook group and keep hearing about the same issues with their shipping over and over.I understand with Covid there is hang ups with shipping but this isn’t due to Covid. This is due to poor customer service.**after being promised service after they saw this review I received one item and info about another item and then...nothing. No update. No product once again

Excellent customer service! Very quick to help when needed and address any issues weve had. Very willing to go the extra mile to make sure were happy. We appreciate your help in assisting us as our business gets off the ground.

Joyce and Vince are amazing, its like having your very own personal Icolor 550 Instructors. They made sure I was conformable with my new printer and had all the right materials to get started. Best of all they knew me by my name making me feel like a friend not just a customer... THANK YOU!!

Poor experience overall. I wasnt told my machine was coming in 4-6 weeks. I asked why Harold told me they had some in stock then didnt. I should have know this before financing it and getting a fee. They gave me $150 credit in store.I waited and waited in the time frame then told me itll be more time.. i complained and Harold told me to talk to Vincent.. then Vincent told me ill get a credit. Then said they already gave me more so they couldnt do anymore. I said you verbally promised me a credit. He said that was before he knew I had a credit already.Then i Made my first payment no machine. Wait more then finally Got my machine... they wanted pictures for activation code for software, I sent it ... waited.. waited. No response back... I emailed twice.. thenI called... told them sam didnt respond. To have Sam call me back.. sam didnt call... Kayla the girl who helped me called me back.. I had to call to make things happened. She said a week for activation code.. i had more questions but Sam didnt want to deal with it.It takes 24 hours from time received from all american to uniney to get a code back via email not weeks or two. From there i found out Sam sent my code when I called.Ashame I have to do the leg work. For what I am paying for. Roughly 7k for heatpress and uninet icolor550 machine.Still missing parchment paper. Emailed vincent... no response yet.

Dont bother. They dont stand by their products and they censor reviews. I bought some face masks for sublimation and had problems when the straps melted at the temperature that was recommended by their customer support person. The masks were obviously defective, but they wouldnt take a return without charging a restocking fee. When I tried to post honest feedback about the mask on their website, they censored it and wont post. Im just glad it was a small order to test the masks instead of a large one.

Weve bought all our printers and DTG supplies here. Josh is extremely knowledgeable about DTG print processes and Steven and Vince are top notch on the sales team.

Sent order in a GIANT box that was filled with packing peanuts. A complete waste of time dealing with the unneeded mess it created. Quit being so fin cheap and buy some boxes that fits the size of the merchandise you sell.

I purchase my ink from All American DTG for 2 big reasons..1. Good customer service2. Competitive pricingLong Beach DTG enjoys doing business! Thank you!!

Top notch!

They have a wide variety of products.

Very helpful, great customer service. They have great products. Same day pick up is very helpful. Enjoy seeing their new products.

The experience was amazing. Tony is reachable any time any day. even Sundays!. we are a busy shop and we usually work Sundays, we looked around and and the only one that was so easy to reach was Tony. No weekdays office hours anymore for sales or technical support!... he is very professional and explain everything in detail; after the purchase he installed our machine and answered all our questions. Down the road if i have any issue or question the only thing i have to do is text him and i will have a response very quickly... thank you! I hope all the companies were that simple!

Customer Service is the WORST!!! I called and left voicemails. I chat with Anthony Jones, only to find out you sold me something not compatible with my system. This is his response.Anthony Jonesto meIve attached information from Graphtecs website regarding Graphtec Studio Software, it appears they dont have a compatible version with your OS out for release. I apologize for the inconvenience.Regards,Anthony JonesThis is your response? Sorry for inconvenience. Sorry you spent over $1000.00 with us and isnt working. Ive called several times different days, even attempted the TX branch. No one attempt to assist after i explained I went through everything you sent me or even a call back. Your customer service is a joke.I would give negative stars if possible.U.S Cutters were quick to help! Great customer service at U.S Cutters!

Ive been buying all my supplies here from printer, heat press, inks, toners, papers and they are always the lowest price! Their after sales customer support is beyond AMAZING! Thank you Vince Herrera for always there to answer all my questions even on the weekend and late nights! I appreciate it! You earned my business for life!

5 stars....absolute perfection

Great service from very knowledgeable people. Always offering ideas and and great products! Love this place!-Glenn

HORRIBLE CUSTOMER SERVICE. IM MISSING PARTS OF MY ORDER A MONTH LATER AFTER ORDERING AND NO ONE SEEMS TO HAVE INFO ABOUT WHEN MY ORDER WILL COME. I will be using Refill Bay next time who had my items to me 2 days after ordering. Where is the rest of my very expensive order DTG?

I received the mugs on time but there is like 9 or more broken every time. And I did not receive credit for that I buy 3 boxes and I loose money every time

The girls Alexis, Catherine & Joyce have always provided Excellent customer service! I can rest easy knowing I can call in my order and pick it up later in the day. Tony, Sevy, Oren, James, Oscar and Jonathan have been a great help since I purchased my Epson F2100, Mister T1 and Hotronix Fusion IQ heat press about a year ago. The blanks are great quality, as well as their pricing and my customers love the quality. Can’t say enough good things about All American Print Supply - keep up the good work! Dave H. / ParachutePrinting.com

Best place by far for all your printing and Viynl supplies. Been coming here for years, and the quality and prices are unbeatable.

Never answer phone calls.bad customer service.

I would love to share my experience working with Estevan at the California location. He was extremely easy to work with through the purchasing process and personally came to Idaho to train me on the F2100 Epson DTG printing equipment. I opted for the ripped software upgrade which does need a bit more training. I had a problem with my internet so it made it difficult to cover everything that would normally be covered during a training day. Estevan went above and beyond the next several weeks. Doing remote training sessions by screen share until I got caught up to speed which he didn’t need to do. Some of this even after business hours from his home. He’s a great contract in this industry where there are always new products and pretreatment formulas coming out. The All American Print Supply team attend a lot of trade shows and work hard to stay ahead of the curve in a constantly evolving industry. I will remain a life long customer. Thank you Estevan and AAPS for all your help!Eric Bagley

The training and customer service I received was far and beyond what I could’ve asked for this is a great company with even better employees

Bought an Epson Color F2000 two months ago. The delivery literally took one day. I set up my training date and my printer was installed by Tony later that day. Im still getting the hand of it and Tony is one text away. Any question I have I contact him and within a few minutes, Tony gets back at me with solutions and tips. Overall happy with my purchase and they really do care about their customers! Keep up the great job Tony!!

Got a epson 2100 from them and they always have everything I need and very very friendly I will recommend anyone I know in the business

We had a great experience whit DTG Mart team. Tony Lee, our sales agent helped us all along with the process of purchasing the entire DTG package at a great value. He always was responsive to our inquiries. Always prompt whit returning our calls and emails. The equipment we received was in excellent conditions. Our new Epson F2100 is a piece of art. We really appreciate the easy printing process in creating our Premium Apparel.Thank you Tony and the entire team!Diana& Chris Probst

Joyce was wonderful and super helpful!

Tony installed my epson2000. When I say he went above and beyond, I mean it. He was courteous and knowledge. Very professional and super sweet. I couldnt of asked for a better rep. Thank you Tony, look forward to working with you from here on out. DTG Mart is #1.

Best customer service I’ve ever seen! Always a phone call away. Very friendly and very professional. Seve and tony have been great! I purchased a F2100 Dtg printer from them and I couldn’t be any more happier.

My new go to spot for supplies and ink for my Epson F2000! Excellent customer service and fast shipping! Ive bought from a few different suppliers before but no one touches DTG Mart! Always reliable which comes in handy for making customer deadlines! Thanks again!

I would like to thank Tony for all the help, support and patience involved with getting our dtg printer. Tony has been supportive over the two years it took us get this day to come, because of our personal rea$ons :). He is was very knowledgeable and patient over the whole process up to the install. Thank you! Oren was great at making you feel at home in the CA branch making the place feel like your home. I appreciate the welcome and look forward to doing business with you guys. Great experience! - Luis/562 INK

I literally cant put into words how horrible my experience has been with DTG in buying an Epson2100. I bought the printer and other equipment worth $20k+ and had to send email after email to even figure out when equipment was being shipped. Would it have been shipped if I hadnt followed up, I seriously doubt it. They dropped a 300lb+ printer in my building lobby and refused to deliver to my office, and I had to hire movers to get it into my office. I emailed multiple times to set up training, and when I finally heard back, they said itd be two weeks out even though I had been constantly trying to set up training in advance (who wants to sit on equipment for weeks losing money?). I have wasted so many hours of my life dealing with their utter incompetence - buy from any other company selling the Epson2100 other than DTG.

Great customer service. We bought our Epson F2000 from them, they helped us set up and gave us the better tutorial. Shipping is fast for California customer, usually ships out the same day.

We bought our F2000 from DTG Mart 3 years ago and we have been ordering all our supplies from them. Theyre very friendly and passionate about all things Direct to Garment! Highly recommend!

We purchased our printer, heat press, and several supplies from here. From start to finish the customer service has been outstanding and the on-site training was scheduled fast. If we ever have a question the response is almost immediate.

We have been ordering our screen printing supplies with All American for the past few years and LOVE them! Great customer service and pricing is always the best!

This company is amazing they have been extremely helpful through out this entire ordering process. My sales rep Tony did a fantastic job with the onsite training and customer support.I would recommend this company to anyone!

This company is amazing they have been extremely helpful through out this entire ordering process. My sales rep Tony did a fantastic job with the onsite training and customer support.I would recommend this company to anyone!

Working with Tony Lee & Oren Kwon DTGmart was great,Couldnt ask for better service and professionalism,After purchasing my Epson f2100 its been conveniently satisfying to order supplies,Blanks and have them ready to print the next day.THNX DTGmart.

The one stop shop for buying dtg inks and supplies. Prices are better then buying on eBay or Amazon.

Great experience for our 1st order at DTG. I am now placing my second order with them

Great place for all your DTG materials. Highly recommend!

Great service, best price and always helpful, thank you guys.

Great prices and free shipping. Nice!!

Always has my product in Stock. Super friendly and helpful

They keep it simple, competitive and great with their customer service.

Placed an order for over $2000 almost 2 weeks ago. I can get no information on or order up date. I have attempted to cancel my order! I will never buy from this company again

Great prices and friendly staff

Weve made a couple of purchases from DTG Mart. Everything was as described and delivered to us in two days.

Great place for all your DTG needs.

Fast shipping!

Reliable company A++++

Very good product, I applied it with a hand sprayer, and I was impressed, a photo on a black t-shirt well printed as if it were on good quality paper, the product is - firebird universal fbx-100 dtg pretreatment, I recommend it to everyone who wants aser t-shirt prints, Thanks All American supply, greetings from California.

They are excellent, in their attention and treatment, professional and attentive, thank you