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Lace and Day
445 Franklin St, Buffalo, NY 14202, United States
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Lace and Day
Comments
Je
Review №1

This store offers a much needed valuable service to women that is unrivaled. Not only did Emily and Holly get me into appropriately fitted and life changing bras but also taught me how to put on and care for undergarments so they last. They are a worthwhile investment that have helped me feel more confident and fit into my clothes properly. The expertise and care Emily and Holly provide every time Im in the store or call on the phone is top notch. Thank you both for always making me feel like a sister of yours who is supported in more ways than one! Jokes but truth too! You guys are the best.

Wi
Review №2

Absolutely love this store and the girls here! When shopping for a present for a significant other they were very insightful and kind in their recommendations. Their product knowledge and customer care is how service should aim to be. Also found my new favorite brand of men’s underwear here that has changed my comfort level!!Was able to stop in to the brick and mortar location when I was in Buffalo this past week and it’s gorgeous! Being greeted immediately when I walked into the door and felt like there was someone available for assistance at all times and absolutely no being pushy! Seeing the relationships they have with their customers, the peaceful atmosphere, and great product collection they have. It’s evident they do everything to cater an experience and not just a run of the mill retail space.Have recommended, will continue to recommend, and extremely happy customer here!

Bo
Review №3

After giving birth my body changed completely and I could not find any good fitting bras at the local department stores. I heard about this shop and thought what do I have to lose, I NEED help. They were awesome and helped me find the correct fit. Im definitely on the larger cup size which is extremely hard to find but they had a few options to try on and more I could order.A few years later, I had gained some more weight and I needed another fitting and once again they helped me find my correct size!Its such a huge confidence boost when youre wearing the correct bra band and cup size!

L
Review №4

Absolutely love it there!!! So nice to have someone helping you with so much knowledge! Ill never bra shop anywhere else! Thank you

Am
Review №5

This is the place to go in Buffalo if you have breasts! I thought I knew how to size myself for a bra, but after losing 250 pounds and having multiples I have a lot of extra skin that was throwing me off target. I had a fantastic experience with a fitting here and left with the best bra Ive ever worn. Im serious, I can literally nap in this bra because its so comfortable and the girls dont go anywhere because its so perfectly supportive. Napping. In underwire. Its possible and these people can get it for you too.

An
Review №6

The good quality bras and helpful, friendly staff made this an amazing experience. I will never buy bras anywhere else again. I used to have the worst back and chest pains but going here and getting properly fitted took all that pain away. So worth it!

Ro
Review №7

Personal attention beyond compare. Outstanding customer service. Beautiful wares.

Ti
Review №8

My experience was absolutely wonderful. Everyone was very friendly and helpful. By the time I walked out of the store with my purchase it seemed as if I had known the staff my entire life. Highly recommend.

Ni
Review №9

Girl friend had a fantastic experience. She says they werent pushy, the sales woman was very helpful and helped her pick out a fantastic bra.Guys- lounge area is great, wifi is strong and if they are going to be a while there is. Bbq restaurant across the street with beer.

Pu
Review №10

The sisters are so lovely very very helpful and I totally appreciate them

Ma
Review №11

Holly was delightful...she thoroughly explained the reasons for buying an excellent quality garment...

Ca
Review №12

Always a wonderful place to shop with and for my wife! My wife loves everything she gets from here! It also helps that the owners and staff are fantastic to work with! The mens underwear (Saxx) they carry is second to none as well!

Ma
Review №13

The ladies here are lovely, very knowledgeable and kind. The product is amazing. Highly recommend!

Ma
Review №14

Amazing selection of bras and underwear that always fit perfectly, and fantastic level of service. I love that they save my favorite brands and sizes and that I can create a wish list for my husband to shop from. The only negative is that you’ll never be able to settle for anything less!

Em
Review №15

I had a wonderful experience at this store! The bra shopping experience was completely customized.I can’t shop at places like Victoria’s Secret because they don’t carry my size, and bra shopping is usually pretty stressful for me. At Lace and Day, they had a huge selection of sizes and styles and helped me find the perfect bra. The woman who helped me (who is one of the owners) didn’t pressure me into buying anything, and made the process stress-free. She started by asking me about/looking at my current bra, and then went and brought back bras in my size. It was all very discreet.There’s a seamstress on staff that could adjust bras. I also saw a sign in the dressing room that said they can convert any bra into a nursing bra, which is pretty amazing.Overall, it was a lovely experience and I intend to go back. The prices are a little higher, but that’s due to the quality of the bras.

Ja
Review №16

Took my wife here for a fitting and treat her to whatever she wanted. Very nice shop and a knowledgeable staff. This is not the place to go if your budget is limited though. Im not complaining; the quality and service is comencerate with the cost.

Do
Review №17

There so helpful and nice

Mo
Review №18

Incredible quality items and an intelligent joyful staff. Its a win-win. Ladies, get to Lace & Day to be properly fitted for a bra! You can also create a wish list so your loved one knows what to buy on the next birthday, anniversary, holiday or for any old reason. Well done Emily & Holly! Great addition to locally owned businesses in Buffalo NY.

Al
Review №19

Lace and Day provides the highest level of customer service and quality lingerie. Truly a bra fitting like no other by knowledgeable staff in a beautiful store. Sarah was poised, professional, and knowledgeable about the store and was able to raise the bar with every bra I tried on!made the entire experience enjoyable. She really knew the bras that would best fit me without a tape measure or, second thought.

Be
Review №20

Very knowledge staff. Professional. Beautiful decor. Elegant. Wonderful bra fitting and well stocked. Staff is always nicely dressed, friendly and courteous. Excellent customer service.

Kr
Review №21

I went in today for a fitting and to look at bras and was treated so wonderfully. I loved my experience everyone was so helpful and I love how everything fits. I will definitely be back!

Kr
Review №22

I came here for the first time today and I will now be a customer for life! As soon as I walked in I was greeted by the owner who explained the layout of the store and how they fit for bras. Angela is the associate who helped me and she even knew my size before I even went into the fitting room! She was friendly and made me feel comfortable the entire time. Not surprised, I was wearing the wrong size but Angela presented me with the best color and style options. I can’t say enough about the store and my experience. If you haven’t been here yet do yourself a favor and go!!! The only regret I have is not going there sooner!

Er
Review №23

Men, if you arent buying this experience for your significant other, you are missing the boat!!!! Your ladies are wearing the wrong size or style. My wife told every single girl she saw how great she felt!!!! love these girls at L & D!

Mu
Review №24

Staff was extremely helpful and patient, found the perfect size and style for me!

De
Review №25

Excellent service, stress-free experience, amazing quality, didn’t feel pressured to buy anything even after a private fitting. She also knew my exact bra size before I even took my shirt off!! Never felt better about bra shopping!!

K
Review №26

Terrible experience lady brought me nothing I would wear ever! I explained to her what I like and showed her my current bra. She didn’t seem interested in what I liked but brought me bras an older woman would wear. She didn’t give me the choice and was pushing a bra on me that didn’t fit. I’m sure you had a bra that would fit and this store was highly recommended my friends! Listen to the customer not everyone likes the same thing. Girl was rude also was pregnant at the time I came in if this review helps.

Ka
Review №27

I came here after finding the store on a Google search. Boy, did I stumble into a gem! Emily was kind and knowledgeable, and she gave me the best fitting Ive had in a very long time, maybe ever. I highly recommend it and will be back!!

M
Review №28

Excellent service and attention. It is so worth taking the extra time to get it right since a bra is something that effects your comfort and look everyday. Only complaint was a bit of a high pressure sales feeling toward the end. Makes me hesitate a little to go back because was a little uncomfortable. But I will go back.

He
Review №29

Lace & day is one of the best shopping experiences, and THE best bra shopping experiences Ive had. Tell them Heather Wilson sent you, haha. 😍 I will never buy bras the same way again.

Me
Review №30

The epitome of customer service. My daughter and I had a wonderful experience at Lace and Day. Its truly life changing when you find a bra that actually fits!

Ca
Review №31

Lovely staff. Great merchandise

Li
Review №32

These sisters know intimates better than anyone in Western New York!

El
Review №33

Beautiful selection and incredible service. Highly recommend.

A.
Review №34

Elegant, amazing service, and good selection. Prices are rather high but its a lingerie boutique, so really thats to be expected.

Ch
Review №35

Staff is very professional and very knowledgeable about their products

Ri
Review №36

Very helpful and kind

Information
62 Photos
36 Comments
4.9 Rating
  • Address:445 Franklin St, Buffalo, NY 14202, United States
  • Site:http://laceandday.com/
  • Phone:+1 716-884-1580
Categories
  • Lingerie store
Working hours
  • Monday:Closed
  • Tuesday:10AM–5PM
  • Wednesday:10AM–5PM
  • Thursday:10AM–7PM
  • Friday:10AM–5PM
  • Saturday:10AM–5PM
  • Sunday:Closed
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Amenities
  • Wi-Fi:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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