Cherylin was awesome. She helped me with a big issue that I had with my order. Ordering four tires at once and only getting three was not that fun. It took over two weeks to get the forth one to the store. If you ever need an advocate she is on your side.Thanks a $1,000,000.

BJ and Skyler have the best teamwork to replace GoodYear tires on Sep 8 and they are really honest with super customer care. I recommend this place for the tire replacement and so on. Great job!!

Very rude service. Wasted 30 minutes just for them to call me and the lady tell me in a very nasty rude way they cant get the oil lid off to change the oil. Went right up the street to express and they had no problem at all. Pure laziness and incompetence. Will not be back and do not recommend. Go to Express to get your oil changed. Do not waste your time or money here.

This Walmarts Auto Care should be close. They are sooo lazy they told me that they couldnt get my oil filter off and that i should go back to where i got it done before so they could loosen. Literally went home and did it myself with no struggle of oil filter being tight. Its literally business they are losing and the Manager of it is going with it clearly with the review below me.

0857am showed up for maintenance..Walmart staff: auto care center is close, no one is here. The area is closed.Meanwhile there are 4 cars out back waiting.So disappointing.

Theres never anyone at the desk (auto service center). How do they get any customers? Phones never answered.I needed to ask a question about possible tire work (a quick & easy job) but the dude told me to go inside... where there is no one to receive customers..Ill go elsewhere.

Bought 2 new tires at walmart website. I only requested not to change the tire valves. They did not balace the new tires they put on because according to them it is not included. On the paperwork, it shows that I declined tire balance which is false.

When I say horrible I mean HORRIBLE! Called 3 times. The phone was transferred by some child seems like and it was never answered. Ended up paying $30 more for a battery that I purchased from them 3 years ago. Oh well, you cant make someone embrace integrity. Do not go here unless you have time to waste!!

Quick in & out. Courteous. Only complaint I have is they did not tell me where my car was parked afterward.

This was my second visit to the Auto Care center at this Walmart and I am a very satisfied customer. I got an oil change, tire rotation and had the wiper blades changed in about an hour or less. The employees were courteous and very helpful. I shopped for a few items in the store while I waited and when I walked up to the counter my keys had just arrived. I was in and out in what seemed like no time at all. I choose to drive past the other Buford Walmart on Sardis Church Road now in favor of this location. My last time there took almost 3 hours for an oil change and tire rotation, and I will not do it again. Ive gotten much better service on Buford Drive.

Very poor service from Auto Technician Angie. Angie displayed an unfriendly demeanor with me and two other customers consecutively. Angie sub-vocalized a negative comment after the customer decided not to get an oil change with synthetic oil after finding out that his car required it. The customer took less than 45 seconds to make the decision. I could her make a negative statement about this customer after he had departed.I came here to purchase 3 more tires to match the 1 tire my wife had purchased recently. Angie stated that the only tire matching the size I needed was a $95, 45,000 mile rated tire. I had to explain to her that Walmart probably had our last purchase in the database. She reluctantly looked at our account after being requested to do so. After finding that purchase, Angie stated that they had 6 of that tire type. I asked what the price of that tire was and she stated that it was about the same as the one she quoted. Angie ignored my request to quote the exact price and started pressing question to me as if to deny the answer to me. I repeated the question and she stated that the other tire was more expensive.After this, a very friendly customer greeted Angie with question. Angie told this customer he would have to go ask one of the technicians in the service area that. The customer was surprised at that and asked Angie if she worked here. Again, Angie displayed poor customer service skills. Incidentally, this gentleman just came back into the waiting area, greeted me and asked how I was. He stated that the was going to take one of the free magazines. As he left, he was stopped by Technician Bree who advised him that the magazines were not free. The customer presented the magazine NASCAR Pole Position and showed her the FREE banner highlighted in orange at the top of the front page. It was appropriate that Bree verified that this was a free publication, but the manner she used was also poor. The customer left stating Wow, youre just as unfriendly as the other lady! You both dont smile!So, in closing, I understand and accept that the beginning of the work day might not find you at your best, but you are working with customers whos patronage helps to secure your employment. At least greet them with a smile and offer them the benefit of your training.

Im very surprised at all the negative reviews here!I visited this walmart today and found myself lost in the auto care aisles looking for a tail light bulb. Angie (I think her name was) passed me with a smile to begin with. I forgot to get another gentlemans name but he approached me looking at light bulbs and offered to help me find the correct one as my car make and model didnt have the bulb listed in the little bulb finder resources they had. He had me follow him to ask the service manager, Walbert, if he could assist in installation and Walbert said yes. All three of them were very friendly and we shared conversation and laughs throughout the process.To my surprise, when I went to get my car after the lightbulb change, they had even vacuumed my car mat.Great service & people at this location!Thank you guys!

The only competent help in this place is Angela. Ridiculous how long I waited to check in. Watching technicians run around like idiots asking what to do when there are a line of cars waiting makes me never want to come back

Never has been open on time, have come here several times and if the opening time is 7am don’t expect anyone to talk to you till about 7:15-7:30 am.

Terrible!! Bought tires for a decent price, but then they busted my wheel cover and no one would admit to it. Managers run from you when your trying to get help (wheres Jamal???) what a joke. Its worth paying more money somewhere else. Sad because Ialways liked Walmart.

Got my oil change there. Waited an hour to find out they somehow screwed my battery so they had to recharge it for another hour. Month later I’m getting a leak from my car and saying it needs an oil change. 100% that it’s their fault too.

Have been sitting at the tire entrance for over 10 minutes with 6 Wal-Mart employees walking around. Only 2 people working. Manager standing around joking with people. I guess others were right about the NO SERVICE!!

They get the job done

What happened to the car care service, it is 5:48 and it is closed when it says it has service until 7pm? Very bad