West Marine is a huge benefit for us boaters. They have a great selection and provide good advice for projects.

These folks never have what I need in the store. They always tell me to look online. Yep, Amazon always has what I need. I thought the whole point of having an actual store is to carry inventory. West Marine, dont be shocked when you go out of business because Amazon is crushing you; your doom will be of your own making.

I was able to purchase the fabled 2 ball deck series float tube here which I highly recommend to anyone looking for a tube. 11/10 store would come again to buy 1 ball deck or 3 ball deck series.

Excellent location Excellent customer service for the most part . There stock is wiped out very Limited on inventory. Extremely over priced they will price match if you ask them to .

Nice people, only have what you need 40% of the time. Over priced most of it. Best thing its convenient on way to lake for rope, cloths, bouy, toilet paper etc. .

Great selection of clothes, gear, toys, supplies and anything marine related. Service is typically good but with Covid sometimes inventory may be low. However they will drop ship to you as well. Prices are very competitive so buy local.

Wow this store is loaded with all your boating needs was impressed to see so much stuff

Great people, very helpful, a bit on the expensive side but if you need it they seem to have it.

I went in today for the first time and I have to say that these folks are top notch, they are extremely friendly, knowledgeable, and helpful. Im just a woodworker/woodturner who was in to pick up some resin hardener and accessories but this will definitely be my go to place for what I need. The store is well stocked and they have a tremendous variety of inventory, anything you could ever want for your powered or sailboat.

I bought a three person water towable which tore on the very first use. I attempted to return the item - but the manager refused. Stating that they only accept exchanges or returns on West Marine brand products and that I would need to try to deal with the manufacturer myself. Not only did they sell me a faulty product (which could have caused serious injury) - but then refused to stand behind it. Will never shop here again.

It was great. Friendly staff, found just what I needed locally for my sailboat. Prices are a little high, but if you need it now, they are the place to go locally.

Great West Marine store with helpful, knowledgeable staff.

EVERYONE knows where everything is. Can beat it.

Convenient location, super friendly people working there, great selection of items, actually answered the phone and looked up my parts when I called. Even had them in stock! Great experience. I will definitely go back.

Good yachting supply

Very expensive everything!

Huge selection of parts and inventory on what every your doing on the lake. The very best service you could ask for I definitely recommend West Marine

Workers have been rude and snippy to me every time Ive been.

Great place friendly staff, will definitely be back

West Marine is great on late Saturday morning when you need that one last thing for the boat that walmart and the auto parts store doesnt have and youre so ready to go boating it doesnt matter how much it cost. This is a very nice store with very friendly staff but sometimes its cheaper to find the item online and pay for overnight shipping. I am guilty of paying their convenience tax time and time again.

I purchased an airhead mutiny 3 person tube in June. Its been used maybe 5-6 times by a single rider. There is a hole somewhere inside and it will not hold air for more than 10 minutes. I brought it back to west Marine for them to exchange it with one that actually holds air but they refused to do anything about other than to give me the number of airhead and basically tell me Im on my own. Wow. What unbelievable poor customer service. I have two boats and just in the last 3 months I have spent almost $1000 with them. This was my go to place until now. Looks like amazon will be getting my business from now on. Shame on west marine!!!

Attentive personnel today. Changing seasonal merchandise. Fitting room has reopened.

The staff here is amazing! Called looking for items and they not only had them they also pulled them and had them waiting for me when I arrived to buy them at no extra charge! That is an added bonus and wonderful customer service!

It was great

Definitely worth shopping here now that they do price matching. Selection of things I need, stainless hardware and finishing supplies, is generally very good. Perishable West System resin products are always fresh, however, I have purchased more than one tube of caulking for teak decking that was cured in the tube. Pretty anticlimactic, opening it up down on the dock only to find youve gotta go right back to the store. The employees were cool about it both times.

Over double the price of online retailers. Sad.

They were very polite and helpful, were out of what I needed 😮, Well blame the virus 😝

Great customer service

Convenient, which is reflected in the pricing BUT at least its a local option if you need to pick up something ASAP for the lake. We usually order our boating stuff from Amazon, but if theres an item we need right away, we stop by West Marine. Very friendly, helpful staff.

This place is great! Wonderful helpful staff. Always have what I need in stock.

If you are a boater, swimmer, wear sun glasses,,,, West Marine is the place to be. Great place, great customer service

Left the Buford Georgia West Marine Store with a bad taste in my mouth......I did not know West Marine has a Gotchya! 30 day return policy where by after 30 days you get a store credit. I thought in this day and age with box stores we were past such limited return policies.When asked where was the return policy posted? (Its not on your receipt...how convenient!) The clerk pointed to a 4X8 sign posted inconspicuously to the left side of the check out counter out of view.Kinda shady dealing with West. buyer beware. I wont be back......

They carry Olu Kai.

Great store. Plenty of stuff to look at. You can pretty much get anything you need for boats here.

Decent selection of marine parts for the area. Very helpful staff.

Good service & great selection! In the past I have been hesitant to come here because of past higher prices, but that has obviously changed. In addition, the selection is very, VERY good... I was astounded at the product alternatives that I found in comparison to the larger fish stores who may have a limited, or in many cases, only one choice. Not only will I be back, as of this trip, I am now a convert!

Very helpful staff. Manager there was incredibly patient in assisting me with an return and price match when I was there today. I will definitely visit these folks again when I need more stuff for the boat.

Staff is friendly and helpful. They have a great selection of stainless hardware / rigging (Hard to find stuff) and their Kayaking / paddle-board section is very nice too.

Just not great customer service today. Trying to support our local businesses but will purchase items online. Sadly the parts department does not seem to want our $$$

Bought A Part There And They Order The Wrong Part Plus They Said It Had To Be Shipped $9.95 Shipping, When It Was Ordered Inside The Store. And They Refuse To Give A Full Refund Including Shipping..This Was So Wrong On So Many Levels. Just Plain Out BAD CUSTOMER SERVICE. They Got Us For The Shipping. Refuse To Return That To Us. So We Will Take Our Business Elsewhere From Now On..

The store is very nice is clean organized and it looks good but the prices are steep real high. The staff is knowledgeable. Other than that I would recommend it

Just okay!

Really wish they had a better selection of lifejackets. Was looking for more jet ski type items but only found boating & inflatables. Was looking for thick mm shorts which they didnt have either. Sale items are tricky so watch for that at checkout

This store is awesome. They have a really great selection of really high quality products, and the staff is really friendly and attentive. If youve never been in - you should give it a go. They have everything you need for your boat, but if you dont have a boat, they have everything youll need for a great day at the lake like high quality brand name clothing - Columbia, Roxy, ONeill as well as a ton of fun toys for the lake. I love this place - if you go in on a summer Saturday, theres a good chance youll snag a free lunch too!

I bought some paddle board racks (SUPRAX) for my pontoon there last week. When I got home and opened the factory sealed accessories, they were defective. I called there and spoke with Ashton and he took care of it for me. Great job and thanks Ashton, you have a customer for life!

West Marine always has what I need. If it is something unusual they can order it for me. The people that work there are friendly and easy to work with. Have a great day

A little picked out but we got a few good deals especially made in the USA items!!!!

Great staff who tends to know its stuff short of providing marine engineering. Excellent selection of apparel, and most items anyone would need for a great day on the water. Even has the classic over priced Yeti Line, the latest social indicator of having too much money and not knowing life’s real priorities.

Great Store but not plus size friendly every time I go in theres never anything for me.Store owner it wont hurt to get two or three items in plus size.Other then that we love the store we always find what we need for the boat or my kids lake toys.

What I need when I need it. (Mostly)

Good place offers stuff for your boating needs

Always has what Im looking for. Friendly staff!

Great store leadership and knowledge. They price match and have best return policy if their is issue. Cant be beat!

These guys are amazing! Thom is the best! I learned so much!

Had to pick up a new anchor. They had exactly what I needed.

The manager Tom was an excellent manager and his employee salesman Kevin is top-notch. But the other employees their need a lot of product knowledge lazy and unhelpful so overall I rated it a 5 for the two experiences with the other two gentlemen but if I had to rated on the first two and acquaintance I had in the building it would have been a zero

Great place, has about anything you could possibly need for your boat, fishing, or camping. The prices were ok some things were a little expensive compared to other places is why I gave it 4 stars.

West Marine is great. They have what you need and well trained staff that are always willing to help. The only downside is the prices.

Clean and friendly shop.. employees are informative, helpful, and smiling.. cant ask for better from a 1st time boat owner.

The parts department doesnt know what day it is probably because whoevers available is in charge of the parts department for that minute and their prices are way too high

Service with a smile and knowledge of their products are always spot on!

Thanks Tom! Tom was great and helped me out. Ill be buying all my parts from West Marine. Price matched and was easy to work with.

I always go here when Im in Juneau Alaska. Good food great crab and a fun atmosphere.

Awesome place

Great selection and service, but prices not the cheapest. If you need it today or need good advice, then this is the place to go.

Super friendly and helpful staff, this place has everything for your boating needs.

You really should get less than 1 stars but am being generous. . Two days in a row I have called and asked for the parts dept. The girls who answered initially were really nice..Hence the 1 stars..but when I got transferred to the parts department I waited for 30 minutes before I hung up..your customer service skills definitely need improved. . If you offer a person to answer for parts and you dont answer then you might as well throw money out the window. I will not recommend this company to anyone and actually I will make sure to let people know that you put people who are potential customers on hold for what feels like eternity. . I am not unreasonable and it takes a lot of annoyance to get this low of a rating..you earned this one.. after reading other reviews this is a common trend.. I hope you fix this .. for your sake.. the parts dept guy obviously has no clue

Couldnt find a decent life jacket for a reasonable price anywhere else! Lots to pick from at decent prices.

Plenty helpful crew here. Had a couple employees ask if I needed help while looking through the aisles. Prices are slightly higher than online, but its worth it to support brick and mortar stores.

Close to the marina and 90 percent of time they have what we need, if you see a GoPro 7 Black or any GoPro get it while you can. Waited and went back and they were all gone, good Customer service.

Okay....they are overpriced. They carry some hard to find items and have great hours. The staff is so very friendly and super, super helpful. I would never think of going somewhere else.

Always smiling staff, usually have what we need. Sometimes pricey but convenient

Never will return. I walked past 4 people and got ignored the whole time. Ill just go to Bass pro or order online

Super clean place with a wide variety of marine stuff, they had exactly what I needed at a good price, friendly staff as well.

Navigated their automated answering to speak to the parts department and was put on hold. Six minutes pass and I finally give up. I navigate their answering again and give the person a message to have them call me when they have a minute. They must have a line of cars down Holiday road trying to get parts because they have not called me back yet. Poor customer service.

Friendly help when needed, price matched without any fuss

Great employee was very nice and helpful

Very helpful staff but expensive.

Prices are high, but a good place to get the right parts.

Great service internet pick up

This place has been around for ages. Its a great boat supply store with helpful staff.

Nice store and friendly staff. If you just have to have that part or gear today, its the place to go. Expect to pay a premium, as is the case with anything branded marine or RV.

Geared towards power and personal watercraft users. Would love to see more sailing accessories.

They have everything you need in boating. Staff are friendly. Would have gave it 5 stars if it wasnt so pricey.

None of the employees seemed knowledgeable at all about boats. People shop here to get help with boat repair and parts. I could have stayed home and shopped online and got more help than I got here. Wont be back.

Never have what you need!

Friendly and helpful staff. Very attentive.

This is an awesome store very helpful and friendly. I ordered parts over the phone sitting ready for pickup in out 5 minutes .Great job !!

Great service, they matched the price of our item as advertised. Cool place to look around at.

Staff is very helpful and attentive. Prices are a little high but they have an unusually large selection of products. The building is there and is new and clean.

Love shopping here. Who doesnt lik shopping for their boat?!

Great toy store for boat owners. There isnt a lot to offer as far as supplies for boat owners go nearby Lake Lanier. I find the staff friendly - however perhaps a bit seasonal.

Eric Aldrich and Julie were a wonderful and extremely helpful on my visit!

Very disorganized. Place was a mess, with items all over the floor. Some isles you couldnt walk down because of boxes all over the place. Not a large variety of items. Life jackets were either 3xl or med.

Great selection and new products for the different water sports

Fantastic selection of everything marine!

A little pricey but they have everything you could need. Their apparel is very well priced and they typically have sales.

Bought a $50 pair of sunglasses and after babying them for a few months the mirror on the outside began to fail. The store refused to return them saying after 30 days they will not refund a product. This does not show integrity as they should back the products that they sell. I wont shop here again.

Love this place. Very helpful folks, and they stock and sell everything that you would think they should sell.

They were helpful and with the sale the prices were very good this time.