Awfully horrible customer service. They are not about customer satisfaction. My order was estimated to be ready at 6:58pm. I get there ten mins after the estimated time and they tell me theyre still working on my drink. Im waiting another ten minutes until they realize the drinks in front of them are mine and were already made. They want to go ahead and hand me over two melted slushies. One of the drinks wasnt what I had ordered, so I ask for a new one and theyre arguing with me about not wanting to make it when I this point the drink is basically melted. After five minutes of waiting on whether they want to make me a new drink theyre still running their mouths about it. Honestly, probably the last time I go there. They need better training, especially; the manager. I expected more from them.
I ordered a Thai tea. What I got was definitely not Thai tea. Thai tea is orange. This tea was tan. And it didnt taste like Thai tea. Not sure what kind it was.
Had the Caribbean passion slush with boba and it was delicious. The quality of the tea here is much better than Quickly although more expensive. Quality drinks here you wont be disappointed.
The best! Definitely going back. I had the Oreo slush with added boba.
Best bubble tea in Lawrenceville/Buford. They have a large selection and very reasonable prices. It tends to get very busy, so expect a wait. Inside seating is not available right now, so it is take out only.
This place was absolutely amazing. The honey milk tea is my favorite and is so pretty! The popping boba is really good to. The cup is so cute with the dragon on it. The price is a little high but definitely worth it. I would 100% go back there.
Unhelpful staff, they made me a chai tea and it taste horribly, I complain it doesn’t taste good so I want a different one and they charge me for another one .paying double for one. Bad customer service . Will not recommend
Great drinks but terrible customer service. Its only a pleasant experience if nothing goes wrong. Otherwise, they dont know how to handle issues of any kind. Im a black belt in their app...we order plenty and have never gotten good service when our drinks where wrong.
I try to treat my daughter to bubble tea once a month for good grades, every time we come here it almost feels like I’m punishing her. The staff is rude, this is the slowest tea shop. They were rude to my child when she asked what lychee was. Never again!
Honestly their tea is just ok. The management and crew do not seem to be happy. Asked them if they could blend a drink better because it had large chunks of ice last time. I was told no. They do what they need to, to get by and only that. They dont allow you to use the restroom, even with little children. Honestly if your looking for a good tea place try One Zo. They are awesome.
Taro Milk Tea was a step ahead of the other Taro Milk Teas offered by competing boba places. I’m not sure what they put in it but its absolutely out of this world.
This is my favorite place to get boba. I am celiac and lactose intolerant and I have never had an issue comsuming their drinks! They label their menu with allergens and they are always so helpful when I have questions about ingredients. If you have dietary issues I definitely recommend this place!
Always the friendliest place and the drinks are amazing I love their fries
My personal fav is milk green tea! Their boba was a little hard this time but overall, I really enjoyed my drink :)
My favorite drink is the strawberry yogurt lemonade! It’s amazing.
Been here a few times now and it is excellent everytime. Customer service is always great and the drinks are great. My sister loves the Peach Oolong and I love the Cocoa Creme Wow which is a lactose free milk drink which is great. Highly recommend for boba and cold tea lovers.
Awful, awful service. Or rather, lack there of.I saw your reply and Im not entirely sure how to add an additional response there, but please be advised that if you intend to go by CDC guidelines as you stated, you should also know that the CDC says fully vaccinated people can now safely gather indoors, in small gatherings with other people who are fully vaccinated – no mask required. Since your establishment had Z-E-R-O patrons in the building, we abided by said guidelines. We stated that we would stand back at the door to order since you were so concerned, alas, not good enough. So, if you dont need our money, then we will gladly not give it to you. Good luck on all your future endeavors.
Ive been a fan of Kung Fu Tea for years! Now there is finally a place near me. Always fast, exceptional customer service and high quality drinks! I love that I can customize it however I want to.My favorite drink: Thai milk tea (which is usually always so sweet at regular Thai restaurants) little sweet, less ice, with boba. 😍And when Im in the mood for something fruity: Orange green tea, less ice, with nata jelly.This location has great atmosphere with plenty of seating too!One thing that I wish they could improve: larger size drinks. Like...a gallon! Because by the time I get to my car I only have half a cup left.
🤤👍 Best Boba place hands down!😁👌
Wait time was a little slow but the product was amazing. Ordered 4 things and loved them all
Always good service. Drinks come out fast.
Their boba is tasty and chewy🥺❤️. Sometimes, they messed up the order but other than that everything is great! It is next to the iron age which is a PLUS! I always get the coca cream, wow and that is amazing. Make sure you try that!
Fun, cute, trendy vibe. So many options! Loved it. 🧋
Omg! Totally great from the time you walk in the door to leaving with that drink in your hand.
They have the best Bubble Tea🧋
Always love this place, wish they would bring the food menu to this location.
If youre looking for some GOOD drinks, kung fu tea is where its at.For all of my fellow lactose intolerant friends, dont worry about it. Milk teas are dairy free and if that aint enough for ya, they also got drinks that are specifically made out of LACTAID milk so our stomachs are safe👏🏻👏🏻👏🏻😭😭😭Checklist:✔ great drinks✔ great service✔ great atmosphere✔ DELICIOUS TAPIOCAthere is a reason why all my friends and family dont go anywhere else cause this place is THE BOMBOh and the pink drink in the picture is called rosehip milk tea. Its super sweet. It almost reminds me of a berry gum in a milk tea form❤But my regular go to is taro slush w oreo or kf milk tea
One of my favorite tea places. Matcha milk cap is the best.
I typically always love coming here but tonight it feels like I was kind of rushed through my order its still good but if I gotten what I wanted. It would have been a little bit better.
Online pick up service is very good.
Wow customer service at its worst! Waited in line with my 4 year old son to be told that they won’t sell me a drink without a mask. Will never come back
No longer offer Japanese Fried Chicken and require a mask in 2021! What a joke!
Great drinks selection, if you like fruit like orange, grapefruit or strawberry give it a try, It’s great, staff is awesome .. thanks Kung fu tea
My favorite is the mango green tea with boba. So good! I like using their app to order ahead so I’m in and out very quickly.
I ordered a yogurt orange juice today. It tastes terrible. It tastes different from before.
Amazing boba tea place
Rude and didn’t wanna remake my drink. never coming back here again. the workers were so rude about it like. i will def not be back here. be aware
Soooo many choices... but excellent ones so far!
Tea is always amazing with quick and great service!
This was kinda basic for me.
First time there but wont be last.
Great drinks but very unhelpful staff. Jenny the manager (also said she was the owner) was rude over the phone and did not give great customer service.
Definitely recommend, great teas and great customer service!
The decor is amazing, looks very modern. The service is very awesome and they get you your drinks very quickly. Would definitely recommend this place to others.
I get drinks here almost every week the wide variety of choices and the flavors are amazing i’ll be coming here more often
Gave the appearance of handling things well. Three of the five folks behind the counter were taking good precautions. Three were great. Two folks working without mask or gloves. Sad to see. No second chance for first impression. Disappointed ☹️
Would not serve me because I could not wear a mask because asthmatic.
Their shop is so beautiful!! The unlimited choices of tea are amazing and everything there is so delicious.
An awesome place to get a variety of drinks. Try it out. You wont be disappointed. Service is really fast too.
Sometimes have to wait but usually worth it.
Ive had Kung Fu Tea before but had never been inside of one until this visit last week! Looks fairly new, or at least maintained well, and the tea was so fresh! I ordered a black tea with milk cap, and my boyfriend had a wintermelon milk tea. You could taste how fresh the tea was and it was delicious! Service was great and our orders came out quickly for the amount of people in front of us. This location is great!
The slushie was good. It had a twist that actually worked well. They put cinnamon in a taro flavired slushie. Youll like it. The prices are good as well.
I love coming here. I come all the time with my husband and we love just sitting in the environment and enjoying our tea. Weve brought many friends here and they all love it. I recommend the cocoa cream wow with a milk cap for anyone thats new here
I was in a bad mood. Tired and cranky. Then we went to Kung Fu tea. The whole place was clean and shiny and upbeat, with a fun menu and delicious, refreshing sweetness.
Love their tea but long wait.
Staff was courteous and my drink was made quickly. It wasn’t crowded and I was pleased to see that social distancing is being encouraged and masks are required.
The interior is very cool. I would love to come and sit here during the day to just hang out. The tea is great too. They are quick with their service and very friendly as well. I like how they provide sweetness levels as well for their drinks so if you dont want a ton of sugar/sweetner you can get a half sweet drink.
Always yummy, never fails
Great selection and polite service. I got the strawberry lemonade green tea with popping mango bubbles; I would definitely recommend!
Good food wait isnt too long
A complete waste of time. I placed an online order for a coca cream wow at this store and when I left I noticed my drink didn’t taste right. So I called the store to tell them that there was no milk cap and it didn’t taste like the drink I ordered. They told me to come back to the store... so I did even though I was already about 10 min away. When I arrived they told me the drink was watered down and everything melted because I took too long to come to the store.... so they just wasted my time and gas just to tell me my drink was melted and they can’t do anything about it??! They couldn’t at least tell me this over the phone?!? It’s unacceptable when a business cannot realize they’ve messed up an order.
Its pretty alright as far as tea places go, pretty good drinks and food.
The production was quick and the service was great, however, there was some inedible item found in one of my drinks.
Love the yes here. Its my go to place.
Their drinks are super addictive. My wife and I really like the winter melon green tea drinks. I recommend trying the drinks with less sugar. You can get more sugar too if you got a real sweet tooth.
Great tea and even better customer service! Love all the customization allowed, especially the sugar amount. I’ve ordered here several times and each time has been great. My last order via Uber Eats was never delivered (caught the driver via my video doorbell), I called Kung Fu Tea to see if there’s anything they can do. Even though they couldn’t do anything, they tried to help, called me back to check on me and offered to give me Uber Eats phone number. Above and beyond!
Best bubble tea I’ve ever had! Bubbles sweet and firm. All the tea come in a variety of ways to prepare. Really fun environment.
First time trying this place tonight & it was amazing! I am glad they offer non dairy options as well. The Oreo Slush was delicious & my boyfriend enjoyed his drink as well! We will definitely be back : )
Im highly addicted to their milk teas. Everything Ive tried is delicious and I go everyday faithfully. The staff is very helpful especially Penny at the Buford location! I visit them all depending on what area Im in! Buford is my favorite location! Please try the Taro milk tea its the best around
Great service, clean area and fun environment. I have been here when its busy and slow and they never let up. The Boba is always great and the drinks well crafted.
Tasty tea, soft boba, and fun shovel spoon for jar cake.
Cute, cozy. Lobby is very well lit and clean. Bathrooms are dimly lit and clean. Plenty of seating for groups. Nice vibe and lots of outlets for charging phones or laptops.Thy don’t have Thai tea, but they have other teas worth trying like coffee milk or taro!
Great start! Server was attentive, considerate, and kind. Clean atmosphere, and covid conscious.
Awesome selection. and great tea.
Sooo good 😋🥰
First time tasting! Very good tea! I tried the honey strawberry lemonade tea. Cost is $4 for a small cup. (Should be $2 in my opinion) Friendly environment.
Looks great inside but the employees just did not care one bit.
Love it
Great placed
Amazing staff, always prompt and friendly.
Great teas, good selection. They have some food also that is pretty good. If I had one complaint, it would be that I wish they had Thai tea.
Got the seasonal Pumpkin Oolong Milk Tea, and wanted more as soon as I finished. It was amazing! Ill definitely be back.
Clean and fast. Use the app and youre set.
I’m obsessed with milk tea and this place has some of the best boba I’ve ever had. I’ve only tried one flavor, the “Kung Fu Milk Tea”, and it’s so good.. though my favorite it Thai Milk Tea and it’s disappointing when a place doesn’t have it. Especially because they had a sing up for a long time when they first opened saying there wasn’t Thai Tea yet, and they claimed it would come to their store eventually and it never has. The tea I get is amazing though! And good service.
I would not recommend this place for Thai tea and my drink has a tan color almost like a coffee color versus an orange color. Saigon Cafe has better Thai tea.
The reason I am giving it 4 stars is, why can you ONLY pay with the app? What if you from out of town or dont have your phone on you to pay. I believe if your card is already connected to the app... you can pay.Update: the girl at the cashier told me wrong! I called the manager at the store and she informed me that I can pay by card, I can still get my bubble points if I send a copy of my receipt to the corporation.
The place has a nice feeling to it and is really clean. Consistent delicious drinks.
Great fun times
Bigger than I expected at least interiorly. Standard Kung Fu tea level quality. Delicious. Quick service.
Is really bad customer services