Everyone was professional, knowledgeable and courteous. They delivered as promised. They did not try to push things I didnt want or need. I called my salesperson a couple times just to ask questions and he was always helpful and patient. The gentlemen who installed my unit was fast and efficient. Couldnt ask for more. PS office personnel were just as professional and pleasant

I have used Comfort Control for years. At each visit they send a knowledgeable technician and Demetrius was no different. He was professional and explained the maintenance issues which I should be aware for my heating system this season. Also during this time of COVID I appreciate his diligence in wearing a mask.

Demetrius to the rescue! I’ve been using Comfort Control for annual checkups for >6 years. I was a little worried with Vu gone, my CC guy as far as I can remember. This time there was a valve issue and Demetrius came to repair today. He discovered the root cause of the issue (bird in the fan). He took the initiative and was able to repair without the part we thought was needed saving me $$$. CC does a great job communicating and hires a consistently great crew of technicians.

Jordan came on time. He has done a superb job and he even allowed my dog to “help” him. Everything was excellent. We really appreciate your business.

Im so glad I found Comfort Control Heating and Air! I called during the weekend since our A/C went out on a Friday evening. They were able to come out that Monday. They sent email alerts and text messages to provide ETA and who would be arriving with a photo of the technician. I feel this is how all businesses need to communicate with their customers so they dont feel left in the dark. Jordan was super friendly and was able to get us up and running in no time. Fast, Friendly, and Effective. You cant ask for more. Keep up the good work CCH&A!

The technician, Ricky was really good. He was professional, knowledgeable and friendly. Highly recommended.

These guys truly get customer service and the importance of great service. I was not happy with the service received sent in a complaint and the director Jeff called me within minutes to talk through matters. He committed to improvement and sent over Jordan. Jordan read the previous reports and KNEW my system before beginning anything. He said that was what they do and should do always. He listened to what my concerns were and went over a good report and gave me his opinion on what to do. He described and sent good pictures for me to further understand all going on. Again Comfort came through with great service and follow-up.

Weve been using them since moving to GA in 2015. The service has always exceeded expectations. Top notch professionalism and customer service. Definitely recommended to anyone looking for a HVAC service team.

The technician, Jordan Roper, was very professional and knowledgeable enough to explain the issues found to me in a helpful and informative way.

I must say Im truly satisfied with the service that I received. Ricky Fernandez was the initial technician that came out to my home and was very professional and theory. I end up needing a new heat/air condition unit so therefore the GM Jeff came out and was very helpful with my options of units that they had to offer. I made my decision and within two business days another technician by the name of Gavin came to replace my units and he did this job all by himself and he did an awesome job!! Once he completed the job he went over everything with me and made sure I was satisfied with his work and I was. I would recommend this company to anyone that is looking for good, professional and honest customer service.

Mr. Denson Goff was absolutely amazing! From start to finish he educated us on what was going on & what would prevent the issue from happening again. I’m very big on customer service & I must say his was above & beyond! HIGHLY RECOMMEND his services!

Why are all your 5-star reviews by people with minimal amount of comments. I have been a Google reviewer for years... you can look over my extensive history of reviews.Heavy use of fear and scare tactics to get you to sign a contract. Their market is very misleading… it looks like a bill.

Phenomenal teamwork and service as we decided to proactively replace a 19-year old water heater before it went out. We specifically requested a State Water Heater and even though this was a new product for Comfort Control, they delivered above and beyond!! We also have our air/heating through them and we love the peace of mind of their bi-annual maintenance plan. Every technician and office personnel are professional and caring. Their pricing is absolutely affordable and fair. A special shout out to Reece, Tammy, Eric and their Management Team. Kudos!!

The tech from the Buford store was great.Very knowledgeable and found the issue that the idiots that installed my system left me with. Wires fired inside my unit which could have in turn burned my house down.Thank you for your great service.Brandon Ross.

Our hot water heater was not heating.The pilot light was out.He light it and it has been working fine. We will call if we have problem.Thank you so much .

Jordan serviced our furnaces. He was very professional and polite. He gave me an overview of his service and a status of our units, and answered all my questions. Price seemed fair and I will use them again.

I like these guys. Always prompt and friendly. I haven’t used them for anything complicated yet but will update the post when I do. I renovate houses on the side and it’s always a pleasure to have a good experience with someone new!

A/C went out called Confort Control, got a appointment right away next day service. Tech was on time also called prior to scheduled appointment. Jon greeted me, quickly assessed the problem, discussed service options and gave me a break down of cost. The repair time was less than an hour, Jon was quick and efficient. I will definitely continue to patronize Comfort Control for my service needs and will recommend to others. GREAT SERVICE JON FOWLER and Comfort Control!!!

Rickie was on time, performed professionally and was informative to all family members. We have our personal home serviced as well and expect to continue. We recommend Comfort Control to anyone that may need HVAC maintenance, repair or replacement.

Replacement estimateI have been using this company for years. Always great people to deal withThis is my second home under their care. Replaced units in my other houseWouldnt or couldnt think of calling anyone else.

We have used Comfort Control 2 times since moving to Milton last year. Once for system tune up and this time because we felt our main floor unit just wasn’t working properly. Both times our tech has been Jordan and he not only explains everything throughly but also does not try to sell you something that you do not need. He is very friendly and knows his stuff. We need a new unit on the main floor and he explained all of the options and made a recommendation. I would highly recommend using Comfort Control and Jordan!

Technician was prompt, called ahead, and was able to complete maintenance quickly.

Denson Goff came for the fall maintenance. My husband talked to him about adding UV lights to control virus & clean the circulating air, and a special filter system to control dust, mold and incredibly small particles.Its just a couple days but we were told we might have to get used to the smell of more ozone in our air after installation - so far we think it truly helps breathing. Were very happy with their installation and explanation of the system. Thank you Comfort Control and Denson Goff!

Eric and Gavin came out and worked their butts off in this heat to install our new AC. Very nice guys and professional. From the beginning talking to Jeff I was pleased, he got someone out quickly to look into our issue and on the schedule the very next day for install.. I will be doing business with them again for our next project.

Deneson was very professional. He fixed our air conditioner. Having to come back twice. He has a great attitude which is hard to find these days. He also has a great work ethic. I appreciated his knowledge of his profession Amd fixing our problem.

Fixed AC when compressor unit was not working. Tech (Ricky) wasnt only on-time and professional, he found and fixed the wiring problems a previous tech had made. He was honest and transparent with what was needed, costs, and optional improvement recommendations (meaning no hard sell on fake problems). Problems happen... whats more important is will a company take care of them and not screw the customer. Ive used Comfort Control for 10+ years now and always been satisfied. I recommend them to friends and neighbors and will continue to use them.

Eric and Rodney installed a new A/C and furnace for our basement and installed a whole house dehumidifier to go with the upstairs system. They arrived slightly early so they were able to complete all the work within one day. They were efficient and cleaned up before departing.

Very simple and efficient service. The rep James was nice and mannerable and they were able to come to our house with little notice on a Friday. Really appreciate this. Thank you

Comfort Control called back the same day after a misunderstanding with scheduling, apologized and sent Alex (great tech) to help us the same day. Alex was helpful, great personality, and prompt about helping us fix our air. We love doing business with this company, so glad they worked it out with us.

Jon was very courteous and gave me the insight I needed into the issue. He was early, called first and was efficient. He quickly diagnosed and remedied my issue once I said yes to moving forward.

We are very pleased with the work done by Jeff Schmitt. He was very professional and efficient. Everything was clearly explained so we could understand what was going on with our system. We will be using the company for all our HVAC needs going forward.

Jordan came by and explained everything about our HVAC system detailing the trouble we were having and giving us options for resolving them. He had no problem answering my many questions, sometimes more than once. It’s great to have someone so knowledgeable and proud of his work because it instills confidence in the work being done.We couldn’t afford to replace the coil right now but Jordan gave us lots of options in order to maintain our system until we can replace it. We opted for the bi-annual maintenance in order to keep up with everything that goes into a HVAC system.

Tech arrived promptly at scheduled time. Worked on both units and answered all questions.

My AC unit failed upstairs and I called Comfort Control to schedule an appointment for installation of new parts and maintenance on both my AC units.. Justin Roper was the best ! He arrived ahead of schedule and was very courteous and knowledgeable. He was very thorough and explained everything. Justin shared his knowledge and expertise and I would definitely welcome him to my home again !

I called 6 different companies in search of getting someone to my house for an A/C tune up vs. possibly replacing my unit. From the first person to pick up the phone to the technician that was out to my house within 2 hours, everyone was great. We chose to replace 1 of our units. Comfort Control replaced my unit 2 days later. The service was great and we love the Carrier unit. We will definitely be back when its time to replace our other unit!

Our Tech Ricky Fernandez was amazing.He was knowledgeable, personable andinformative. I hope he is the only Techwe get from Comfort Control

Jon has serviced our heating and air units for some time now. We appreciate his professionalism and thorough approach to the maintenance. Highly recommend Jon.

We had to make an emergency call because air conditioning stopped working. The day before, I received a flyer for Comfort Control that I had put aside. Upon calling our normal HVAC company we were told it would take 4-6 weeks before someone could come out. I called Comfort Control and that was it for me. This company checked all the boxes for friendliness, customer service, responsiveness and value for the repairs. The technician arrived three hours early and he took about an hour to diagnose and repair AC. From now on Comfort Control has our full support as our go to HVAC company. Kudos to the owner for establishing such excellence with the company!

This was the second of two annual system maintenance. The technician was on time and performed the check up in a timely manner.

Today our service tech probably set the bar, not only was he on time and courteous and respectful and extremely thorough at his job he really knows how to talk to people. Being so new in the line of work that hes in and knowing as much as he does yet remains humble and isnt cocky about how much he knows. T y definitely deserves to move up a couple notches! Thank you very much for the service when we look forward to using you again soon.

Demetris was prompt and performed thorough check up on heating systems. He was friendly and informed us about any issues that we may need to address.

Jeff is the best in the business...a great honest American...would recommend to all!!!

This is a professional team of knowledgeable technicians that are on time courteous and neat. one blazing hot summer day in 2017 around 4:00pm one of my ACs went out, they sent a technician the same evening and got my cooled down, so I had them replace two ac units, and two coils this year. They were done in no time and vacuumed the steps and floors before they left. Top notch service everytime. Thanks Jim, Eric, Gavin and Jeff for a job well done.

Jordan Roper came to our rescue when our previous system failed and has been maintaining our new unit. He is professional, friendly and informative. Always look forward to seeing Jordan. We are happy with our unit, Jordan and Comfort Control.

Seems to be working as it should. However it has taken several visits to determine the problem.

Tech was great, very knowledge and friendly, fix issue really fast, only concern was paying $ 650.00 for a quick fix that is not guaranteed.

Quick top notch service is what Comfort Control is all about. Their courteous and knowledgeable personnel make the experience from start to finish easy.

Ty came to my home and he was just great. He was here earlier then the schedule time which was awesome. He explained in detail what was the issue. He made sure everything was working before he left. I will definitely use them again!!!!!!Thanks!!!

Fantastic job... very well done and extremely professional. Id have him back again!

This company is by far the best heating and air company. I entered into a maintenance contact with them to keep our units up to speed. A preventative service. They came the first time in the fall. This spring service was somewhat troublesome with my schedule. Tammy was very nice, professional and understanding. She never got upset for me having to reschedule the appointment so many times because of my constant changing schedule. She worked it out and solved the conflict. Reece Wilson was the technician that was assigned to come out to do the maintenance.Reese came out to do the maintenance on our units.Reece was very professional. Reese discovered that (1) of our units needed replacing. While Reese was here, he installed a UV light system to prevent mold and mildew. That gives us a cleaner environment.That same afternoon, Jim McClain came out to discuss our options. Jim was very professional and knew the answers to all our questions. Jim made sure that the equipment that we needed would be ready for a Friday installation. He probably made 25 phone calls checking and rechecking to make sure we was taken care of.Today, install day, Gavin Chandler and Ryan were the technicians that came to install the new unit. They were very professional and also knew the answers to all our questions. They kept us up to date every step of the way. They took the old unit out. Hauled it away and cleaned up behind themselves. The work area would be cleaned after every task. They also installed a UV light system on the new unit as well.I usually dont like people in my home but I would trust these guys in my home anytime.

Yesterday the Comfort Control team returned and reinstalled my heat/air unit that had to be removed last week to replace a retaining wall it was positioned on. They did a great job.

We like Comfort Control a lot and have been using them for years. We called in just before 9 p.m. on Saturday to request service as we had a strong acrid smell coming from the heating vents. The answering service said she would relay our request and someone would get in touch with us in a few minutes. Waited 1/2 hour and called again. Again she gave us the same info. Waited another 1/2 hour and called again. Same info. NO ONE EVER RETURNED OUR CALL. We shut off the heating system (in winter) for the night. The next morning office staff called to check and scheduled an appointment. The tech came quickly and checked the system. There was no alarming smell. He told us that having a smell coming from the heating system would have permeated the whole house and not just one wing. So, since that was impossible there was nothing that could be done. It smells normal now, but our late night concern and waiting up for a technician, and turning the heat off because we were afraid there was a fire hazard, and then paying for a service call the next morning was frustrating. I dont know what else the technician could have done. Just giving feedback...

Alex was very pleasant and professional. Even when he was pouring sweat from being in a 100 degree attic for hours he had a smile on his face and a pleasant demeanor.

He was very knowledgeable about his job I was able to fix the problem with the AC Thank you very good job

Excellent service and professional attitude. We highly recommend.

Chris was an awesome guys very professional and knowledgeable. Answered all my questions and made sure everything was checked and working before leaving. I highly recommend this company and Chris Sutherland for all services!

This is the company that initially installed my unit in 2014. Then I switched for the maintenance and was sorry I did. I have gone back to using them and I like that I have the same tech every time since I went back to using them. I will continue to use them for my HVAC needs. Jordan is pleasant, answers questions and has always arrived during the appointment window time scheduled.

Best EVER!!! Our air went out last night. Of course, because we are finally getting summer weather.I asked for recommendations on Facebook and was contacted by Jeff Schmitt of Comfort Control. (He was the ONLY HVAC person who reached out to me directly). He gave us many things to try to fix our problem but we were unsuccessful. He was here within a few hours and got us up and running. Very personable while at the same time professional. Exactly the kind of person you can trust in your home.The price was so much less than we were expecting and we are now cool. His information is well worth keeping as we all know HVAC units are notorious for problems. I HIGHLY recommend and he is local!!

Ricky did a great job, very professional

Scheduled Spring tune-up for AC system. Brett (tech) came to the house and preformed a very extensive checkup and reviewed recommendations, including pictures. I decided to replace both HVAC units in our home. The appointment was scheduled and Jim was in our home reviewing various options and suggestions within a couple of days. I found both Brett and Jim to be professional and, most of all, very knowledgeable. We purchased the units and are scheduled for installation next week. One note: I like their vans and must say one of the reasons I called them in the first place was because of Walter’s picture on the side of van. (Walter the man with fire and ice in his hands.) Jim J.

We were experiencing low performance of our ac unit and called Comfort Control. Jordan came out quickly to evaluate the issue. He was very prompt, knowledgeable, and professional. Our system was old and needed replacement which I assumed would take some time but Comfort Control was able to do the install the next business day which was amazing. The installation crew was also prompt, professional and knowledgeable. They were in and out leaving no mess behind for me to clean up. I would recommend them to anyone. Ive used other heating and air companies but none have compared to Comfort Control in response, knowledge, professionalism and truly caring for their customers needs. Everyone involved did an amazing job and worked together seamlessly. Great job and Thank you from our family!

I really really appreciate the new comfort I now have in my entire home right now and the future. I didnt think I would be in this type of environment in my own place. May God Bless all the installers who assessed in making this possible. I want to truly thank you for the fabulist work done in my home.Comfort Control Heating You are the BEST.Thank YOU

This is a quality team of professionals doing a difficult job with minimal interference to your household. Great work, polite and special people giving me the lowest price and great service. Do business with the best !

Brett came out late at night and got us cool again, fixed my unit! He did an excellent job! These guys went the extra mile to take care of me, will be calling them next time I need help for sure!

The purchase of an HVAC system for your home is one of if not the most expensive items you will replace. As such, I would expect a salesperson to have heard it all when a potential customer is a little shell shocked over the quote. I had already received a quote of $3800 for a Trane system so when comfort control heating wanted $5300+ for a lesser quality system (Goodman), I was surprised. The salespersons response is were a business, we gotta make a profit. I dont even know where to begin with that but basically what hes saying is We have high overhead and lots of ppl to pay. Im into value not commercial socialism. Back to my original statement, I would have thought the salesman would have been more tactful in his response instead of going down the angered, posturing path. If you want a better system that costs less, find a reputable independent, like I did and skip the angry sales tactics.Update 5/27/2020 *POST INSTALL by competitor*: The primary reason for my < 5 star review is a result of the sales technique not as much the pricing, a business is free to sell their services at whatever price, they are also free to get angry at potential customers.The install of my $3800 Trane system is complete, it was performed by a state licensed, EPA certified individual. The system is authentic, I have registered the 3 components with Trane for a 10 year warranty.I believe the companys response to my review further indicates their arrogant nature despite their spin - the system _was_ installed _professionally_ and its inappropriate for this company to suggest anyone else providing a better product for less is skipping steps.And there isnt another $1000 worth of materials in a typical HVAC replacement, I know this from observation and common sense. My install also included a new filter holder, drain pan and base for the compressor.Attached pictures are my new Trane system.

Replaced my old HVAC system today, the experience of the whole process is excellent. The team is very friendly, demonstrated good engineering skill and craftsmanship. BTW, the price is very attractive.

Knowledgeable expertise awaits you, just give them a call.

We called to get an inspection and a quote on our system. Two men came out, Jordan Roper and Jim McClain. They came out very promptly, and communicated clearly when they would arrive. Both were very kind and helpful. They both explained things thoroughly. It was a wonderful experience and we look forward to doing business with them.

Brett was helpful and professional. He arrived earlier than originally scheduled (someone called from the company to ask if I was okay with that) and quickly went to work tuning up my AC system. Glad I scheduled something as he found both my units were clogged which would have for sure given me problems this summer. I signed up for the yearly maintenance program since my hvac system (mainly AC) is older than dirt. Before he left, we scheduled a free of charge consultation for upgrading my system. When my wife and I bought this house last year, we planned on replacing the hvac sometime within the first couple years, just glad I found a company to go through.

Technician John Fowler provided excellent quality customer service. John was exceptional in knowledge and expertise relative to maintenance of my system. I look forward to future service with Comfort Control.

First time using Comfort Control and so far we are impressed. Ty was super nice, professional, and very thorough in inspecting and fixing our hvac system.

I had my A/C go out on my home after 20 yrs of service. I called this morning to get a service tech out and Jordan shows up . He was the most polite and professional tech I have met in a long time . He was thorough and very knowledgeable. He had recommendations for me and was not pushy like some other companies trying to sell you equipment.Within a few hours a Comfort consultant by the name of Garrett Came by and looked at my old unit and recommended me to purchase a new unit. I agreed and told him it was time for a new system. My old unit uses R-22 which is already phased out. He was also very knowledgeable and very professional. He definitely made me feel at ease and would HIGHLY recommend this company to anyone who is looking for a reputable Heating and Air co.Not to mention they went above and beyond to get the installation done by the very next day ! I couldnt ask for a better company to call ! Thank You Tom for having an AMAZING team !

Very courteous, very professional extremely thorough

Reece was very thorough with what needed to be done with our system and explained everything to my husband and I. Garrett went over all our options explaining the differences between the packages so we knew exactly what we were getting and he answered all of our questions. They were both very personable and easy to talk to which made both of us feel at ease.

Ive worked with this company for years. They are always responsive, professional, and thorough. Jordan was the technician today, and I give him 5 stars! Thanks, Jordan.

Brett Castell was on time, quick and professional. Would recommend him to anyone!

I have used this company for the last couple of years since moving to this house. Recieved a text offering discounted tune up so I booked. Tech arrived on time, not the usual guy so I showed him where everything was. All good right? No! Because he finished and then told me he had done the heating not the cooling system. Which had been done by the same company only 4 months previously. Was told too soon to do cooling and that would be later when temps warm up ( sunny and 55f today). I paid for the annual membership as usual. When I got the receipt and report later I saw that the tune up did not include a lot of the normal servicing. So wrong service and a poorer service. On calling all numbers go to an answering service who pass on your message. No call back so also submitted a request on the website. No response. Feeling extremely frustrated as I can not talk to anyone and feeling scammed as I did not get the service I needed. Beware of this company...has good reviews but they have changed and the answering service does not make for a happy customer. I still need a cooling service!I have revised my rating. The company reached out to me to apologise and set things right. They came out and completed the cooling service and everything is working great. Thank you!

Ty is very professional, took all the right precautions before and after entering my home. Hes very knowledgeable, checks to make sure everything is working properly, overall he performs very well, im highly satisfied. Thanks Ty, and (Comfort Control)Had the pleasure of aslo meeting Mr Jim Mc Clain today, (Jim) professionalism 100% his experience says it all. He helps me to fully understand what i needed, and the reason i needs it, he explains everything down to the last detail. Comfort Control is doing everything right by hiring the right people, theyre the backbone of any successful business.

Brett was excellent! Very informative and thorough. Gave lots of options.

Did a fantastic job and Chris was patient enough to show me what he was doing so I wouldnt feel riped off like I did previously.

Wanted quotes on some repairs. They are on the top of my list to get my business.

Jon was very responsive to the problem. He quickly saw the problem and fixed it.

Garrett gave us a consultation for a new AC unit. He was very polite, professional, and very knowledgeable. Garrett explained what was going on with our old unit and was very honest about the benefits of replacing the unit. He even brought us a portable unit to help cool our dog off while we went out of town. Garrett went above and beyond for our family. Garrett is awesome and has made us Comfort customers for life.

Our technician, Reece was professional and demonstrated great customer service. The front office was also great with scheduling during the repair.

Received a quote, Jordan was professional and explained things well. I am getting additional quotes so I have not had the work completed. yet.

A little bit high on the sales pressure, but I fully trust Comfort Control. Ive been using them for over 20 years!

Brett Castell, the technician was very professional and informative. Great experience.

Very experienced and they work fast

Brett Castell did a thorough job with HVAC maintenance and also provided recommendations to keep the systems reliable in the future.

I was getting the run around from 2-10 warranty to fix my a/c unit in the attic that was leaking water on the ceiling. I finally decided to bypass the warranty company and go with Comfort Control. They were professional from the first phone call. Jess and Mrs. Tammy were very helpful getting me scheduled. They came out the very next day earlier than the time I was told. The technician Jon Fowler called me to see if he could come early. He arrived when he said he would. He took care of the issue (clogged water pipe for the a/c unit. He also checked the temperature in the vents. Fabulous service deserves recognition based on my experience with 2/10 warranty. I will be using Comfort Control from now on. Thank you for your great customer service.

When I got home from work today, I noticed the house was warm and not that cool. I looked at the temp and it was set at the usual setting, but it was 7 degrees warmer than the setting. I had Comfort Control Heating & Air install a new system in the basement last year and they looked at the unit in the main part of the house at that time. I had hoped this unit would last a little longer. It doesnt look like it is going to make it.I called the office around 6:15 and the person who answered the phone was very responsive and said I would be called back shortly. I was called and was told Jon would be on his way to see what he could do. He arrived about 30 minutes later, looked at the air conditioner unit outside and found out it was the capacitor (whatever that might be). He had a new one on his truck and replaced the defective one. The air conditioner is working great once again. We discussed the age of the air conditioner and I knew it is on its last summer, so I asked him to have one of the sales people get in touch with me. Everytime a technician has come to fix the air conditioner, I have always found everyone to be extremely knowledgeable, professional and courteous. I will continue to use Comfort Control Heating & Air.

My husband and I have been customers with comfort control for several years. We love the service and honesty that this company provided us. Prior to finding comfort control our maintenance was unreliable and ended up always being some kind of selling effort. We bought two air conditioners, two furnaces and have a maintenance agreement and have been pleased with everything. Reece Wilson who has maintained our heating and air recently is kind, courteous, on time and great at what he does. If I could give more than 5 stars, I would.

Professional work. We are very satisfied! .. Thank you Brett.

HANDS DOWN JUST THE BEST HVAC COMPANY EVER. Thank you comfort control.

Brett Castell did an outstanding job doing the HVAC maintenance on my two units. He was professional and friendly.

Prompt, curtious and knowledgeable. Had one issue during testing at the end but was fixed within 20 min by these professionals.

Very pleased with professionalism and knowledge. Costs were reasonable and response was immediate They are now my full time HVAC maintenance company.

They show up on time, call you when theyre on the way, they send a picture with info on the tech coming to do the work. Theyre polite, knowledgeable, and do an excellent job for what they were called to do!

After waking up this morning to find a warmer than usual home I became alarmed and noticed that the outside AC fan was not working. I made a call to Comfort Control which had assumed the service contract for AC Solutions..I was pleased when the rep on the other end of the phone advised that I could be taken care of within a short period ( meaning same day). Jon came out and after diagnosing the problem, he was able to provide the service needed and within an hour I was experiencing nice cool air once again from my vents...Thanks so much for quality service in a timely manner!

Excellent response to customers request. Communicates suggestions to resolve problems.