Lion was great. Super helpful and provided above standard service. This will be my go to place from now on.
Love these guys. Not only did they save me the purchase of a $200 tire for my tractor, but when I got home and it would not move rather than scheduling a haul and repair, they asked me a few questions and in five minutes I had my tractor working like a dream!!
Its 7:00pm on a Monday night and Robert Earl from Lanier Outdoor Equipment just brought us our key to our mower. We are grateful for such awesome people and an awesome company. We would not trust our riding mower to just anyone. Year after year, they do an amazing job of tuning up our mower and getting it ready for spring and summer. THANK YOU for the consistent exceptional service you provide. We highly recommend Lanier Outdoor Equipment. Price, quality and service cannot be beat. We do not own a truck and have no way of getting our riding mower to be repaired and they will come pick it up. Talk about convenient! We couldnt be happier. Keep up the great work!
This place has helped me in a pinch twice to get machines up and running with the fastest turn around time anywhere in town with the most knowledgeable staff highly recommended by me and I will keep going there for all my outdoor equipment needs!!!!!
The service I recently received from Lanier Outdoor Equipment was great. The company I normally use appears to have gone out of business and after reading reviews I drove out to your location and met Alex Haviland. From my first impression, it was clear that this is a very professional company with a focus on customer satisfaction. From my discussion with Alex, we set up a pick-up time to service three pieces of equipment.On the day of the pick-up, it was my pleasure to meet Robert Earl. This individual is a great representation for your company. He very clearly explained the servicing process and what I should expect. I noticed how carefully he loaded my equipment and ensured that it was completely secured. Again, it was clear that Lanier Outdoor Equipment is 100% customer focused.In less than two weeks, I was contacted by Alex, letting me know the equipment was ready and the associated costs. I was surprised that the total cost for all three pieces was less than I normally paid for only two pieces at the previous service location.The next day, Robert Earl delivered the equipment and ensured everything worked as expected. These two individuals are truly an asset to your company.Again, thank you for the exceptional service and I look forward to dealing with you for all my outdoor equipment service needs.
This place is great if you like Husvarna always helpfull. They have other grass cutting machines. I go for there Husvarna.they have Knowledge. Friendly people.
Love this place. Has most if not all parts I need in-stock
Don’t go anywhere else for power equipment or service! What is profoundly lacking today is true hands-on customer service. What does company did for me initially, a stranger on the phone asking for advice, is nothing short of almost nonexistent! They literally spent a half a day giving advice, helping me find a product, making sure they had the right one and at the right location and being completely available to assist, guide and offer any and all kinds of friendly and high-quality service. Alex at the Lanier location is simply the bomb. If they had more than five stars, they would get it. Thank you!!!!
Great and friendly people, prices are fair and they do excellent work.
I tried using Lanier Outdoor Equipment for the first time during their Spring tune-up special. It was a super promotional tool with a great price (including PU/Del) that brought in a lot of new customers like me, I’m sure. Throughout the entire experience everyone was friendly, knowledgeable and seemed to actually care about the customer. I say that with gratitude after years of dealing with less than honorable small engine repair shops in the past.Of special note, I called Lanier Outdoor Equipment recently regarding a problem with the emergency brake on my riding mower. Robert Earl Lord came by the house to pick it up and as I closed the garage door he rode it to the street for loading on his trailer. A couple of minutes later, Robert Earl was knocking on the door. He had fixed the problem and was giving the mower back to me! “No charge,” he said. Wow!For all the right reasons, I highly recommend Lanier Outdoor Equipment.
Experienced employees there I know what youre talking about when you ask questions and tell you what you need and they can get it or have it
I first dealt with Danny at the Lawrenceville location. Rude abrasive not helpful. I then spoke with Leon in Buford. He said nothing was available I was looking for then tried upselling me. I was going to purchase from him but wanted to see the mower first. Commerce is closer to my home so I stopped by there. We were going to buy through Leon however when Bo in Commerce called Leon he said he had another buyer on the way so if we wanted it we had to quickly get the hour or so to Buford. Since the only mower was in Commerece we purchased it through Bo. I felt Leon had a high pressure tactic that was based on a lie. I have had 3 friends leave Lawrenceville and spend over 10 grand in other places due to the poor service. So when I give this score it is based on Commerce and Bo only the other locations were a complete fail.
Great service! Knowledgeable staff!
This place was GREAT!! TREATED us like family, we bought a riding lawnmower from them, they were great, if i ever have a problem with any of my mowers i will take it to them for sure!!! Thanks to Mitch and his staff we appreciate you guys!!!!!
Always so very helpful. They have been there for me Everytime. Alex has guided me for purchases and service always spot on. Robert is very knowledgeable and respectful.Lanier always pick-ups and returns in a timely manner.I have complete trust in the entire operation and have gone to the Buford location on multiple occasions finding everyone very knowledgeable and welcoming. Great job 👍
Everything you need for your lawn care needs. They have a well stocked showroom of all the latest Husqvarna models from trimmers, mowers, blowers, hedge trimmers and everything in between. Their service department is very knowledgeable and friendly plus theyre quicker at fixing your mistakes than anyone else in town. I was quoted 2 weeks to fix my mower and they had it ready in 3 days. Super professional employees and great location will have me coming back again and again.
Very pleased with my experience at Lanier Outdoor Equipment. They are very responsive and professional and offer great value with bundle pricing. Leon was very helpful in helping me decide which mower was the best for for me.
Got a flat tire on my uncles mower. They found no holes and filled the tire up with no charge. Then, thanks to the thorough inspection, they found the wheel got major defect and quickly helped me to claim with the warranty. Later I have some issues with the claim but again, they helped me out what to do and how to get it done. Now I got a new tire set. So helpful and kind. Thank you! Appreciate it so much! Highly recommend their service.
Have used for several years and would highly recommend.
Great experience! They fixed one lawn mower so that it runs better than new, and then I bought another for a super sale price. Both experiences were very good.
Awesome place. Nice people. They have just about everything you need there.
I would highly recommend Lanier Outdoor for outdoor equipment repairs. In my case it was a riding lawn mower, still under warranty that would not start. They corrected the issue and returned my equipment timely and in working order. Staff was great to work with.
Lanier Equipment took care of a blown transmission for my tractor mower and settled everything with the Warranty Company and Home Depot in a professional manner. Their staff is very client and service oriented. Highly recommend their services.
We have an old John Deer that needed a fuel pump and carb replaced. They were fast & friendly! Pricing was very reasonable. I will definitely be using Lanier Outdoor Equipment again if necessary.
Alexander Went out of his way to take care of my zero radius mower. He was excellent from start to finish. Would recommend Lanier to my friends.
Found the parts I needed and got me back to working.
Knowledgeable staff helped me find exactly what I wanted. They even have student discounts!
Great place. Good folks. A beautiful red headed girl was upfront she was like a breath of fresh air...
Great fast service and friendly staff. Got my riding mower blades (2) changed in less than 15 minutes and back on the trailer...without an appointment. Thank you guys
The salesman was very helpful and give me an awesome deal 😁
Great people, Excellent customer service, Hustler is a great Mower, Love this place and the people
They have a better selection of inventory than most places, both homeowner and commercial, full service department, helpful knowledgeable people
Rodrigo was great very friendly and fast to get me back to work thanks team will return
Had my plate tamp repaired there. They explained in writing what the problem was. Then repaired it in a timely manner and at a more than fair price. I will go there for repairs again for sure!!
We have used Lanier Outdoor Equipment 2 times now and the price has been more affordable than most and the customer service is great. It is nice finding honest repair companies that do not try to rip you off. Thanks!
Reasonable price.. QuickTime on service and repairs..good folks to work with.. thank you
Initial sales experience was fine but they seem to not be able to turn around a repair in a reasonable period of time. Theyve had my mower for 2 weeks and have not even looked at it yet. Sure glad I dont depend on this mower for my business.Update: Lanier was able to deliver my mower repaired the next day.
Best folks to do business with. Need it repaired, this is the place to take it too. Best prices AN best REPAIR work to be found. Honest AN down to earth business folks .
I was working in the area, which is about an hour from my normal area, when I managed to run through a pile of roofing nails and pop BOTH rear tires on my BRAND NEW Ferris. I found Lanier Outdoor using Google maps, and when I arrived, they told me it would be about 3 hours! Once I explained my situation, and time schedule, a tech OFFERRED to skip lunch, and proceeded to put 14 PLUGS IN MY TIRES, just to get me back to work. These guys are the BEST!!!!! I will be making the drive to Buford from now on for ALL of my landscaping needs!
Easy going southern boys who know their stuff. I got a great deal and they fixed my issues without question and very quickly. Would highly recommend.
Called to see if they can reset the gas line on my blower and he said there are two weeks behind and I told him it would only take about 5-10 minutes I just need them to poke back in the gas line to the gas container he said yeah you have to wait two weeks for them to do that he said they got all kinds of small projects like that.So dont even think about calling in for something that will be quick and easy that would take about 5-10 minutes...
If you need any kind of lawn care service or repair this is the place to go they treat you with respect and know their business.I will not buy another piece of lawn equipment or get my lawn equipment serviced by any place else. Great people!!
Very nice people and always have parts we need.
Great Place To Go and Wonderful Service For Our Equipment.
Purchased mower and warranty from Lowes. Lowes sent mower to this company for the warranty work. Its been 6 weeks. Was promised mower to be returned 2 weeks ago and now these folks wont even return our call. May do good work but at this point wouldnt know because we havent seen anything from them yet. If you need your equipment like we do, go elsewhere.
They have most repair parts you need. Service is fast an easy here. NICE FOLKS.
Helpful caring staff. Easy to find location and have been around for decades. Prices are a bit high though.
I like this place. Brandon is one of the nicest fellas on the parts counter he is so cool he shines over the others dudes that work in service.
Staff is very helpful and knowledgeable. The roadway construction can making finding the entrance a challenge
These guys are great! Highly recommended.
Great service and prices
Nice folks to do business with.
Largest Husqvarna dealer in the southeast. Great people
Good place for lawnmower repair.
Do buisness with them bunch great guys
Great product and very knowledgeable staff!
Very helpful and informative on the equipment they carry
The best
Good service
Good folks.
Great knowledgeable employees
Fine helpful staff
Great service!
Super helpful
Everything you need