Im giving 2 stars because despite me being ultimately dissatisfied, Tommy was nothing but great to me every time I was there. Great associate. In all honesty, I feel like this place is a scam. I financed around $500 for all of this and yet, I still find myself in pain and displeased. Lets just say Im desperate and am willing to try ANYTHING for my pain and discomfort....though now, I regret the whole thing truly. The process truly does not fit into my lifestyle. I have one set of insoles for average use and one for working and being on my feet. Ive been in the store three to four times for re-fitting but I simply cant make my way out there every time my feet hurt. The whole breaking in of the insoles is also just too much. Wearing them for a couple hours at work then switching off to another pair because you dont want to overdue it while working my 9 hour shifts. Its all just too expensive for what all comes with it. Inconvenience, money, and STILL BEING IN PAIN. Having to go back and forth to re-fit everytime Im in pain. Its just too much. Save your money people.
Great place with great people. Nice location right beside my favorite restaurant. I’ve been suffering from so many different things with my feet that I have not be able to enjoy my life they way I wanted. I’ve also been depressed going through a divorce that I picked up extra weight adding more pain to my feet. Brian was very smart and easy to talk to. He was able to help me find the solution to my feet/ I have not been able to find relief anywhere else other than here. The supports are very very very pricey and I told him that there was no way I was going to be able to afford the supports because I’m on a fixed income. I asked Brian was it ok if I took it home to think about it but he cared so much about helping me get out of pain that he asked me to have a seat kindly. He was able to help me out and find a way for me to still be able to get what I needed to get out of pain.I know I’m late leaving a review since I don’t like leaving them but for this place I felt like I had to let the world know how helpful coming to this store was for me. 6 stars ⭐️
Although the lady that helped me with the consultation was very nice I cannot give more than a one star review. I looked on the website for prices and nothing is listed. I went into the store and AGAIN nothing is listed. Testing out the arches I will say that they definitely did give me relief for my debilitating pain. I was overjoyed that I had finally found something that helped only to be extremely disappointed and disgusted when I was informed of the cost! $1300.00!!!! Are you kidding me?!?! Now I know why they dont tell you how much you would have to spend. Most people wouldnt even walk in the door. If I win the lottery maybe I will consider it but just on principle.......probably not.
I had a great experience at The Good Feet Store at Mall of Ga. Ashley assisted me and was very informal and took the time to listen to my needs and concerns. I immediately felt relief when trying on the supports! I highly recommend this location! Thank you so much for all of your help.
Google 5 stars is not enough you should upgrade to a 10 star because that’s just what type of experience I received at the GoodFeet location @Buford GA beside the mall. Brian was spot on and very knowledgeable in all aspects. I came in to the store with no true expectations expect to see what this store could do for me and my feet. I was blown away with how neat the store was and how friendly the staff was. I feel like dancing and that’s a understatement. My wife and daughter are so happy that they will becoming to get arch supports as soon as they are back from vacation.
Great job to whoever is in charge of the staff. The store was clean and inviting. My sales person was kyla. I don’t typically like sales people because they can be pushy or sketchy but she was very upfront about everything. I asked her about the price of everything and she immediately told me. Unfortunately, the price was a lot more than I wanted to pay, but it was nice to have someone not beat around the bush. It was like $400 EACH & around 3 arch supports. That’s like a rent payment! Definitely will be working a lot more to pay for these.
Brian was a huge help! Very friendly and knowledgeable. I’m so hopeful that this works and i can be pain free and able to enjoy outdoor activities again!
Both Kylee and her associate are not only knowledgeable and professional but they are also really friendly and good people! I highly recommend them and the Good Feet products to anyone!Also, Kylee is really hot! I wish shed call me and ask me out on that date that she said she might ask me out on!
Great customer service from beginning to end! The arch supports have exceeded my expectations and they’re worth the investment.
First time going to the good foot store. The experience was wonderful and they took great care of my daughter. If you are in pain go see Bryan.
Brian assisted us today and was absolutely amazing! Ive been having some pain in my feet for about a year now from being on my feet alot being a single momma of two minis both boys I will add, plus a couple jobs Ive had and wearing the wrong shoes. It just progressively got worse until finally it brought me to tears almost every single day. I finally couldnt take it anymore and my mother had heard about this store. We went in and Brian was amazing from start to finish! Ive never felt so much grace as far as customer service goes from anywhere Ive ever been. After he took the impressions of my feet and had me start walking around with the different steps of insoles, it was an IMMEDIATE relief! I then cried happy tears and Brian was so gentle and understanding of it all. Its pricey, but it is all worth it in the end to not live in that pain for the rest of my life. I dont have enough words to thank you Brian for what you have done for me today and my family as well. If there were thousands of stars here, he definitely deserves them! He was highly knowledgeable as well! I definitely recommend seeing him if your thinking about visiting this store!
Where do I start:) Hmmmmm first of all I had no intentions to come into the Good feet store. I was walking over to burger 21 for lunch with my son and yes I was limping pretty bad due to my throbbing feet. A gentleman named Brian asked me if I was ok and I told him that I was fine just in a lot of pain. Brian asked if I would be interested in getting out of pain today and if so I would like for you to come to Good feet after you eat so I can help get you out of pain. I gave him such a hard time in the beginning but he stayed nice and calm and helped me realize that I need more than a good shoe to fix my problem. I went in with $150 in my name and I started to cry at the register because I knew that I could not afford the supports. Thank God for Brian working with me helping me with an option that allowed me to walk away with 3supports and one for my son. I’m so Happy that the young man was standing out side when I walked by or I never would of went to Goodfeet and I would not feel as good as I do today! People it is very expensive but it truly works you just have to get over the price and yes it’s not easy but it’s so worth it and like Brian said you are worth it because you only get one life! Thanks Brian
I had such a fantastic experience here. Everyone was so friendly and welcoming. The arch supports helped me a lot with my feet pain. Thank you Kylah for being so helpful and kind. Check it out you guys, wont regret it.
After being fitted by the Good Feet service person with the store manager present two (2) times the $1,300+ arch supports are not as good as the $50 pair of inserts I purchased from a podiatrist. When I asked about a refund on my $1,300, it was pointed out that the sales receipt said “no refunds”. However, the store manager said she could exchange a $180 pair of shoes for the inserts. Not a fair trade. Buyer beware!4/27/2021 UPDATE. The Client Advocate Team has contacted me, along with the Mall of GA Store Manager. The Store Manager wanted me to come back to the Good Feet Store for a refitting. I was able to go back to the store this afternoon, and was refunded my entire purchase price. Thank You Good Feet Mall of GA team. Your focus on Customer Satisfaction is OUTSTANDING. Again Thank You.
Brian was absolutely fantastic and very helpful in helping me to decide and select what I needed to help ride myself of knee, hip and back pain!
I felt better instantly. I will have a new lease on life. I’m Looking forward to doing things I didn’t think were possible for me to do. Brian is very knowledgeable and truly cares for his customers.
We had a great experience today and we appreciate Brian’s help in showing us what The Good Feet Store is all about. We will definitely return to get more insight into the different levels of arch support soon! (:
People at the store were ok... But found that my podiatrist does NOT recommend these and has me doing custom orthotics and shoes and tried to return in less than 30 days and the store refused to take them back (UNWORN). HORRIBLE. DO NOT BUY Podiatrist do not recommend.
We really enjoyed our experience. Our father noticed a difference immediately. Brian assisted us and he was AMAZING!!!!! I recommend everyone stop in a Good Feet Store sooner than later!
My experience at this location was very pleasant. The gentlemen were so nice and all spoke to me and asked me if I needed water while I waited. I did not know that it was best to have an appointment but they told me that I could still get looked after. Brian was such a great guy and very knowledgeable about the product. I’ve been to to a of orthopedic stores but this one is a different breed. I was off balance and my heels bothered me for about 10 years with other supports. Brian assured me that he would do his best to make sure I left out the store feeling better then when I arrived. Long story short I’m happy the money was very step but 1400 was another story. At the check out point I told him that I did not think I could make a payment like this but he did not pressure me he simply gave me factual information and reminded me of what I was going to go back to if I did not make a change today. He never pressured me but instead made me feel that he cared and that was a help gesture to help me make up my mjnd.
My father went to the good feet store to get arch supports last week. He is 82 years old and is now walking around like he thinks he is half his age🤷🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣I’m so happy for him and his new new new feet.Thank you Brian for helping my father do things that he has not been able to in years.
Brian was totally amazing! He explained the arch support products in detail, and listened to my issues. Brian shared his experience and made me feel confident that the product would help me. I came in to the good feet store desperately looking for relief. During my time in the store trying on my new arch supports I felt instant relief from my knee pressure. I am so thankful and excited for the upcoming weeks to share my testimony!
Leon!!! Is such a professional and a great consultant I thoroughly enjoyed my experience. My feet have been an issue for many years and he is knowledgeable he listened and explained what I need. Thank you!
I have had foot problems including several surgeries for years. I spent $1200 on the orthotics and other inserts. I also bought a pair of New Balance shoes for $150. Two months in and the orthotics work well, but the $150 New Balance shoes are falling apart on the inside and have put holes in numerous pairs of expensive compression stockings ruining them. I went to my store to see what could be done to no avail. I will never buy shoes from you again. I have never had an expensive pair of shoes fall apart this way. I would suggest not purchasing shoes from the store if they do not stand by those products.
Our experience today with Brian was awesome. He took plenty of time evaluating Emily and getting her fitted properly. He was very nice and knowledgeable. No pressure at all. Great experience!
I had a great experience. Brian covered everything thoroughly and was a pleasure to work with today in finding the best supports for my feet.Amy M.
I don’t even have the words to express about what I experienced with in this store. My knees and back hurt me so bad that I needed assistance from my son to help me around the house. I heard about Goodfeet on the radio so I decided to come see what the hype was all about. I read the reviews first before going and now since I have been I don’t see how anyone could leave a bad review about this store.As soon as I walked in I was greeted by everyone I felt like I was at home. Brian was such a gentlemen we clicked immediately. He was able to take my mind off my pain as we both learned that we had horses. The system was far more than I expected but they way I felt justified the price. I would recommend anyone with pain to come Goodfeet. It should also be called Goodback and Goodknee 😂I feel amazing thank you.
Brian took care of us very well and made us feel comfortable and without any pressure. I would highly recommend coming to the good feet store and asking for Brian!
Brian did a great job finding something for me today much needed.
My sister has persistent plantar fasciitis and has been miserable for quite sometime. She can’t do what she wants to do because of pain. I brought her to The Good Feet Store and was assisted by Brian. He was very informative and caring and said he wanted to follow up with her on her journey to being pain-free. You can tell this company really trains their people. Ask for Brian when you visit the store.
I am here to testify that The Good Feet Store has totally changed my life. I used to have severe back ache on both sides of my lower spine and its been a miracle. No more pain thus far. I hope it is not Psychological but I walk for three hours straight without any pain med.
My feet hurt everyday and I work on my feet. I stopped in and within a few moments of trying the system my feet were so comfortable. The service at the Burford location were amazing in helping me find a resolution for my pain. I highly recommend Good Feet.
Awesome experience. Brian helped my mom so much. He made us feel like one of the family
Brian was so friendly and made me feel so comfortable. He was extremely knowledgeable about the product and made my purchase easy and stress free. The product was a bit more expensive than I expected but I know my feet are worth it. The financing plan was perfect for my situation. Highly recommend anyone with feet, ankle and or knee pain to visit The good feet store. Do this for yourself!
Short and sweet the supports are great! The store was nice and cozy. Brian was great and showed tones of energy during the fitting. I recommend anyone who has any pain to come here. I was shocked by the price but it was a great investment.
Brian was very knowledgeable and very kind. I will be back . Thank you for your patience and kindness
Brian was really awesome! He explained the entire process in detail from start to finish. It’s hard to find someone who genuinely cares and Brian showed this. Very vibrant personality. Loved the private sectioned areas for seating during fitting.
Brian was great! Very informative, patient, kind, courteous, respectful and professional.
I feel like I was talked into buying 3-step insert program that I didn’t need. Went into good feet store with shoes hurting hammer toes. I go to a podiatrist and have never been told that I needed any kind of inserts. Purchasing proper size shoe from Good Feet has eliminated hammer toe shoe pain.
Brian was AMAZING!! I walked in practically lame!! Sciatica running down leg and feet hurting so bad.. I was to the point that I wanted to have my feet removed- and have prosthetics put on (I know that sounds crazy) but that is the level of pain I was at.. I think I found the solution to a pain free living.. and excited to start this journey..
Brian was amazing. My wife told him what was hurting and he was able to make her feel better. My kind of service will come in for my supports if she makes a full recovery.
Thank you so much Dawn from Good Feet at the Burford Mall of GA location! Dawn you are amazing! Thank you so much for understanding my feet even when I did not! I would definitely recommend this place to anyone having problems with their feet and are needing to fix the way they walk! I cant wait to be pain free!
The service from Brian was amazing. He was really knowledgeable and provided detailed information regarding the support and gave the whys and how they work.
Place was great and my feet feel so much better. Brian was great and very informative about the product. I wear them everyday working on ladders and my feet feel great.
The supports are working wonderful for me and I can definitely tell a difference in my back. I wanted to take time to see if the supports actually worked before I wrote a review. Brian was a nice smart young man that took good care of me and my issues.
Brian attended to my needs, he was amazing, Im loving the food feet store
🤩🤩highly rec this store, very very clean and friendly staff. kayla was very helpful
My experience was very nice. I was greeted by everyone in the store. The gentleman that helped me was very professional and helpful. After he put the orthotics in my shoes and I walked around it was amazing . Although I have neuropathy in both feet it is pretty much a given that I still have pain but it is walking in them that makes the difference.Would highly recommend Good Feet!!
I wanted to give a special thank you to Brian the cowboy my mother will not stop talking about! My mother was in pain for over 19 years until she went to good feet and met Brian. My mom was skeptical about good feet but her mind was quickly changed. We tried so many different places and different surgery’s but nothing really helped my mom.Yes the supports were expensive but you can’t put a price on good health. Good feet you are so lucky to have a employee like Brian that cares more about people than his self or trying to sell product. My mother and I were In tears after knowing and understanding the value of a product and a person that went out of there way to help. If you are in pain please go see Brian in Buford he is such a wonderful soul!
Brian was very knowledgeable and super fun to work with. Easy to get along with and made me feel very comfortable. I look forward to coming back to store to work with him again.
I just received a text asking me to review this product. I did not purchase the orthotics not because I felt they wouldn’t be helpful but because I felt there were other & possibility better options I wanted to explore before paying $1300 for 3 pair. First of all (if I was going to purchase) I only wanted one pair knowing I wouldn’t use a ‘strengthening nor relaxing’ pair. To get the ‘discount.....what discount?’ you were required to purchase all three pairs. Honestly, if I knew the price before going in for my appointment I could have saved both myself & the sales person an hour or so. I couldn’t find a published price nor when I called to make my appointment would anyone give me a straight answer. Bottom line is they may prove helpful to some but they were cost prohibitive for me especially now that I know I can get 2 pair of custom orthotics for almost half the price.
Great experience! My feet felt better immediately! Brian was absolutely the best salesman, he explained everything; leaving me with absolute confidence in the product.
Brian was very informative! He took the time to walk alongside my husband, explaining how the inserts work. He also will be calling him to see how his feet are doing. Customer service at its best!
Brain did an excellent, I mean an excellent job in helping me. So kind and helpful.
LONG WAIT to see a specialist... Michael took care of my husband. 3Step solution is interesting. Intentional use rather than progressive. And now he has a reason to wear the slippers he got for Christmas! Fingers crossed for long term relief!
I’ve had the supports a few weeks and they are helping. I was having a problem with my feet cramping when I walked and I don’t have the problem any more. I’m looking forward to try them out on a longer hike soon.
I had a Great experience at Good Feet! The sales lady Dawn was very committed and took the time to explain the process of the Good Feet system. I am looking forward to the comfort from wearing my good feet merchandise! Thanks again Good Feet for all you do! 😊
Brian is AMAZING!! I HIGHLY recommend this store to anyone with feet, back issues!!! Best customer service EVER!!😁
The arch support system has been such a blessing. I have had gradually worsening plantar fasciitis for 6 months to the degree that I was limping at the end of the day and my entire foot was swelling. I purchased the system with 3 arch supports and they are AMAZING. I have followed GOOD FEET recommendations and am now able to walk in relative comfort. I have had them for only a week and can already see improvement in my pain. Thank you GOOD FEET! These are worth the money.
Brian is so gracious and helpful.i always leave very satisfied and happy.
Brian, at the Mall of Georgia store, was amazing. He was so nice and informative. I can’t say enough positive things about his customer service.The product though, that’s a different story. The product seems good, but EXTREMELY overpriced! 3 insoles for over $1,300 is highway robbery!
The service we received was great however the supports caused heel pain that Ive neve had before. I had an issue with a spot on the bottom of my foot by my toe and it got worse when I wore my supports and had to go to foot doctor. Ive stopped wearing them for now. Ill try again when my foot gets better
I’ve been In pain for 20 years and could not find help. My back feels much better than it did before I came to the store. I did not fell like I was obligated to purchase anything rather given solutions to my problems. Brian was great and the store practices covid safety measures.
Brian did an excellent job my feet already feel a little better
Excellent experience at the Good Feet Store. Staff very friendly and their representative Brian very thorough in explaining the plan and options to help me feel better. Visit was very informative in explaining why I had foot pain.
Brian was awesome. He was absolutely knowledgeable and a genuine nice guy. Tottaly recommend this place.
We really enjoyed Bryan today he was more than helpful to my aunt we had an amazing experience he was the life of the party very patient and blunt about how it all works. Thanks for treating us with nothing but kindness and respect
Brian was of amazing help and very knowledgeable of everything and really cared about your comfort
Had a great experience at Good Feet today. Brian you are awesome.
Brian was very knowledgeable and professional. Great customer service!!
Brian was excellent. He fixed my foot issues.
Bryan was great! Easy experience to better feeling feet! At end of session my feet are feeling much better.
Brian was great and spent a lot of time explaining everything. Very knowledgeable.
Brian was great. Store is clean and socially distanced. Ive had feet pain when walking for years without any help from other inserts and supports so going to try these out.
They were very friendly and helped me. My feet are doing a hole lot better.
Brian is the best associate ever!! He made me laugh, took good care of me, and made my day!! I recommend you come see him!!
They were nice but should warn you ahead of time that the inserts are as much as a rent payment. $1,400+ really????
Brian was wonderful to work with... looking forward to less pain!
Pleasantly surprised with experience. Now we will see if these arch supports improve my daughter’s feet.
From Hello to Have a great night....Dawn and Brian were an absolute pleasure....my Mother and I had a blast getting measured and set up with inserts....what a great experience all around....👍👍👍
I wish from the beginning the salesperson would of told me how much they were, I could of saved him and myself a whole lot of wasted time. I was very excited until I went to check out.
For years, I have suffered from leg and back pain and spent hundreds if not thousands on inserts, new shoes, socks, braces, etc trying to alleviate the pain. After 6 weeks, all I can say is WOW. I have been seeing advertisement for GoodFeet for years and although I was suffering and in alot of pain, i was skeptical. 6 weeks ago, I made the decision that I was going to try the GoodFeet program and the last 6 weeks have been life altering. The pain level in my feet, legs and lower back have improved dramatically and I look forward to the next six weeks to see what improvement it brings. My advice.... dont stress about the price.... work the inserts as they should be... and hopefully you too will experience relief from pain and suffering....I was one of the skeptics and now see how the right inserts can literally change your life. Thank you GoodFeet!
Had a very positive experience at the Good Feet store at the Mall of Georgia and the customer service rep Brian did an excellent job fitting me and explaining how their product works.
Brian was an excellent help with perfect customer service and got my husband the foot support he needed
Very good service and kind people.
I’m getting use to it and it feels great
The man that helped me was so nice!! I gave 4 stars because the price for the inserts are outrageously high!!
Brian was great thanks for the help!
Great customer service!
Excellent customer service
Brian gave excellent service today
Brian was spot on. I have weird sized feet and he helped me get exactly what I needed.
The employee was professional .cost was more than expected.
They where very helpful
Thank You Brian!! Good Feet Store is awesome!!
Go see Bryan!!!