I like ace hardware because its nearby decent service not to difficult to find people they kinda find u. Tha ks for showing up to work so i can be able to buy garden supplies. Keep neem oil products stocked for gardeners who use natural pest control. It should be very popular product.
I went into the Ace Hardware in Bullhead City to check out paint samples. I was looking for Magnolia Home Joanna Gaines colors.I found the staff there SO helpful. They looked at what I was trying to match and did a great job helping me find a coordinating color.. I will definitely visit them again when I need something from the local hardware store.
No help in the paint area. I had to find what I wanted and show the clerk exactly what color I wanted. Did not have any paint in stock that was needed to make the color. Not a good experience.
When I can, I prefer to go to places like Ace hardware, rather than big box stores. Ive usually found that they have easier access to staff - and shorter lines!Every time Ive gone to this store, this has been the case, and Ive had a pleasant experience.
Courteous service, very clean and well stocked. We were looking for RV supplies and they had everything we needed and more.
Mike and the whole gang are awesome 👍if one doesnt have the answer 🤔they will get together and find your answer 😀👏
Good variety of good and great staff
All i can say and i will say it with capital letters EVERY VISIT TURNS OUT TO BE EVER SO AWESOME AT ACE HARDWARE...
Friendly people and i found what i wanted, most store didnt carried it anymore too old they would say, they dont make that anymore.
The place is Awesome they have a great Very nice people very helpful Every time I go there
I received all items that I neededIn about 10 minutes. The store helper was very cheerful
Always have what I need and more. The employees are super helpful and friendly.
Close to home .great for quick fixes and friendly people.im and out fast
Nice man tried to help us, but could not find items online said they had
This one has a lot of stuff. Employees are always helpful
All in all one of the best hardware stores around here in Bullhead city az
Awesome service .quick in and out. Fairly competitive prices.
Man oh man, if 2021 was 2020 pt.2 the guys got me out of a tight spot! So I was in town for a road trip, and my new years went south after my truck key broke... ALL lock smiths were closed for New Years, so I called this ACE hardware I thought it was a long shot, I talked to this gentleman named Tim, and he said he can try to make me a spare from the twisted and broken key. So I walked about a mile to the store and try my luck, Tim got right on it and gave me a lift back to the truck to try it. It was spot on! The truck turned on with out much hesitation, couldnt be much happier with the result! If the dictionary had a picture for customer service and customer assistance my man Tim should be in that picture... thank you so much brother! You got out me out of tight spot!!!
Way over priced. 4 small hose clamps, sold separately, they have none in packages, $13.88.
The employees are more helpful then any other place I have ever shopped. Great selection of RV parts & supplies.
Nice people very informative the young whom answered my phone call give me a very nice guidance for my search and needs, Thank you .
Had everything I needed unlike the big box stores. The staff is extremely helpful and make you feel important.
Excellent service from knowledgeable people.Thank you for going above and beyond
Nice friendly staff very helpful, great variety of hardware essentials, and products!
Its close to me and I always trust them to copy a key. Knowledgeable and friendly.
Cleanest Rest rooms in town friendly folks all around.
Great place with decent prices. They carry some things that you cant find everywhere
Fast and friendly employees, great service and very knowledgeable.
Costs a little more but so worth it for the speed and helpfulness. Wish more people realized that spending an hour at the big box stores doesn’t save you money in the big view of things.
Had what I was looking for and the lady up front was cool
The employees are really helpful! They make my trip quick and painless!
We were treated very well.
Nice store, doesnt make keys.
Always a fun shopping experience dealing with experts.
Always so helpful finding what you need. So knowledgeable!
Always have what I am looking for when I go there
My second visit was not as good as the first visit, they had nothing i was looking for.
Great friendly people had what I needed
Not too bad of stuff. Prices were little high.
Always excellent service and selection
Most emploees are friendly and helpful, I had a urgency to go to the bathroom. big sign said restrooms at the back of the store with yellow chain blocking entrance. i took chain down went in and some male employee rudeley told me i shouldnt be there and get out, very embarassing i wanted to confront him about his rudeness, until now ive always enjoyed shopping here. Rod Rupp
Its simple. They have what you need!!!
They are always very helpful and always nice.
Very nice. Good selection of RV items.very helpful employees.
Refused service even after shown that we have immunization card said want service wear mask whats point of getting the shot if its not taken and accepted 🤔
I love ACE Hardware. They have just about everything you need for home repair and more.
I had a very difficult nut and bolt issue the thred was small and 1/4 in was all that was needed! TIM was a trooper and found me ones that FIT and cut them done to size for me. He was patient with me while I was trying to explain what I needed and took over to do a great job for me! I thank him so much! I never could have even found the bolt much less all he did for me! Very appreciated!
If i could give -10 stars I would. Absolutely terrible customer service. Followed us around the store acting like we were going to steal something. Had bad attitudes the whole time and went back to return our items and cashier rolled her eyes and someone else mumbled something rude under their breathe. Will not be going back and i suggest if you dont want to be treated like a criminal for absolutely no reason then you dont go there either. Please train your employees on how to properly treat customers.
Matt was such a wonderful help and very knowledgeable of the questions I asked! Thank you Matt for amazing customer service!
Helpful.These guys are always on it when you need a special screw or just just about anything.Staff is frendly. Just what you need when your having a hard time trying to figure out what will work.Also the only place I could find my favorite style of rake and this is an essential tool for a landscaper.
The customer service is great!
Nice store with good selection of products, but what I was looking for were more expensive there than what I could purchase elsewhere.
I refuse to be forced to wear a mask I will never shop here again if you were like me do not shop with Tri-State Ace hardware
I went in here for the first time since Ive lived in this area and I was very impressed with the store. The employees asked if I needed help and the store was very neat and tidy. They make programmable keys and Chip Keys as well. In case youre not aware they also re-screen or build you screens.
Always have what I need..Thanks! ACE.
Always someone to help find what your looking for. One person helped me with a complicated plumbing problem, and didnt stop until it was solved.
Love my local ace hardware store almost always has what I want they are so friendly and helpful
Always helpful and good stock!
This is typical of most ace hardware stores as far as merchandise goes. Its always well stocked and always clean. Friendly and helpful staff as well. Competetive prices. Not as huge as a couple of competitors but they have a small store feel and easy to maneuver. You wont get lost in here. I shop here often.
Customer service is excellent, love to shop at ACE
Just ok, this Im not a white person I dont get the same treatment. and I try to be nice and respectful but no hope. Just go to HOME DEPOT.
Mike, the fellow that helped me find what I needed, was prompt, friendly, and knew where everything was located. But the cashier was very rude. She didnt have a name tag, so Im guessing shes gotten plenty of complaints. So she doesnt wear hers anymore. But over all... It was a good experience. Thanks Mike!
Love Ace usually has what we cant find at Lowes ...best part the employees actually know what there talking about ...Love Ace!
Overpriced, but nice and friendly
A little pricey but they are very helpful and friendly
I love going to the store, the employees are always extremely helpful. There is constantly employees there offering help. They are knowledgeable about the items for sale. Even if you dont know the name of something that can usually help you find it which is huge.
Always helpful and usually if I cant find it anywhere I can find it at Ace on Miracle Mile
Great store! Very friendly staff. Highly recommend this Ace store
Ace is the place. Friendly hardware folk.
I have a set about cutters and a bolt came out And was lost, but not found. I want to Ace Hardware and they were able to give me the exact size bolt and nut that I had lost. The gentleman that helped me was very professional and helpful. The store was clean and everybody I passed said Hi or asked how I was doing. Therefore today I give them 5 stars, because I was able to fix my bolt cutters and everyone was nice! :)
They had what I was looking for many times. The big box stores didnt. Very friendly
Like they say, Ace is the place...hard to find hardware can be found here. Clean store with helpers that know the store.
The service was amazing and I love going into Ace.
Staff are helpful and although some products are expensive... Ace is the only place to find what you need...
Excellent store & service
Its a friendly home style store with helpful nice folks.
Lisa and Christina were so helpful and polite, made my shopping experience amazing. Will be coming back here just for them
They were very unhelpful didnt know where anything was
I have my own I have my own I have my own business saying that I do everything I can to get the parts where I need them Tri-State is always there when I need them they Supply my materials they Supply information and they are always helpful and friendly when I walk in the door and its makes it worthwhile to go there and experience like being home
Very good customer service and they will order anything you need
Nice clean and friendly
Very friendly employees and very clean.
Ace seems to have what I need when Lowes
Friendly and helpful 👌 to me.
Nice family hardware store. Friendly and always am offered asistance in a timely fashion. And they have an amazing lady who works in the back with the wood!! She knows her stuff.
Always great customer service.
Staff at ACE make you feel welcomed each time. They are helpful, smile and are friendly. Great selection in store.!
You can always rely on Ace is the Place when looking for a single screw or washer. You do not have to buy a gross of anything. I truly appreciate having my two Ace stores here in our new location in Bullhead City, AZ. They save you money!
It was a well supplied store that has everything that Lowes & Home Depot dont have.
Great support and friendly service, but limited inventory. Went there to purchase a new rod for the water heater. They only had one and it was half the size of our original, so too short.
The staff was extremely helpful going out of their way to help .
I give it a 5 cuz I was able to get sandpaper
They had what I needed at a good price friendly helpful employees.
I can always find what I need even when the Big Box Stores dont stock it Ace does.
Very nice employees, good selection of products
Very nice harware store. Very clean and organized. Handicap PARKING. Easy in and out PARKING lot. Very informed and nice helpful employees.Good products and pri. Ill be back.
Love it very helpful and pleasant
Made copies of wrong key. Ill try somewhere else.