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Tekmediagroup
711 S Victory Blvd, Burbank, CA 91502, United States
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Tekmediagroup

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Su
Review №1

Extremely fair pricing. My printer works the best it has in the 10 years I’ve had it. I definitely intend on sending all my techs there and to continue using them in the future.

Ro
Review №2

Jasmine,Thanks for all your help and to the marvelous work done on this lense by the technicians! The lens had been tested and appears at this point to be working great!I am pleased!The transaction was smooth and fast!Thanks again for everything!Sincerely,RossSent from my iPhone> On December 13, 2020

La
Review №3

Great people, a little slow but things work on your stereo systems

D
Review №4

David and the rest of the crew did an excellent job restoring a 20 year old plus B&O turntable for me. I was kept in the loop the entire time, advised of what needed to be done every step of the way and was even called by David on two separate occasions requesting what my wishes were and how I wanted the unit packaged for return shipping. Bottom line, my customer experience with TEK was excellent, but even better the turntable sounds brand new with vinyl records from 1963 all the way up to the early 90’s. As a purest when it comes to audio I could not be more satisfied. Excellent experience and workmanship. Thank you.

Ha
Review №5

I dropped off my Sony EX1 for repairs at Tek Media. They have great service. Ive called around and Tek Media was the one place that offered free estimates. They contacted via email with the estimate. Repaired was done in 2 days. On top of that I got 6 month warranty on the repairs they performed.They have great prices on top of great customer service. I highly recommend them to all my friends in media field.I would defiantly go back to them with other camera repairs.

Ri
Review №6

I would like to let the world know what a fantastic job Tek media group did for me. David who took the call was extremely professional and helpful! I have never experienced anyone who wanted to help me as much as David did!I have a rare device that needed service and he made me feel very confident that his company could do the job and do it right. And that they did!I would not hesitate at all recommending this company to anyone in need of a cassette or 8 track player repair or any other type of electronic device old or new! My hats off to David and his company!

Go
Review №7

I sent a lens with a broken barrel to fix, and when it was time to send it back to me (I decided not to fix it given their estimate) they wouldnt do it for months. Eventually, after the nth email they sent the lens, and I received a lens that had a perfect barrel but couldnt connect to the camera. My lens was operable, this was not. They even charged me to send it back after they ignored my emails for months. They also refused to believe that it wasnt my lens. The worst service ever.

Na
Review №8

If you need any repair for your electronics this is the place to go. Very high degree of businesses ethics: honest, friendly and helpful. I have a 220V Behringer mixer that I want it to fix without using external power converter. I called several places and the best one I found was $50 to give me an estimate. Then I found TEK media group through online search. I called the number and I was told that they offer free estimate.I took the unit to the store in Burbank, David who was at the front desk was so friendly. Within 2 days I had my answer. I was told it will be less expensive for me to buy an external converter then having the unit switched to 110V. Because the switch will require some of the boards to be changed. I went to pick up my unit and then was allowed to enter the shop and talk to the technician so he could show the kind of converter I needed to buy. I cant thank them enough for their honesty and for thinking what is best for me. All this without me paying a penny. I could have given them 10 stars if possible.

Jo
Review №9

David is the best! Went above and beyond to provide me excellent service.

su
Review №10

The service here is great.They are very attentive to small detail and all service I request.Harut the technician was incredibly helpful and patient with all my questions. Very knowledgable and will give you advice and explanations about the problem and how to hopefully not let it happen again.If you need repairs he is your guy.HIGHLY RECOMMENDED!!!

Th
Review №11

I was on a live shoot a few months ago and one of my Canon lens (EF200)the one most important to my shoot would not focus correctly. I called Tekmediagroup requesting possible same day service after numerous unsuccessful calls to other service companies in the area. The customer service person was courteous and empathetic to my plight and after a brief hold was able to get me in the shop for immediate service. Within an hour and a half my lens was repaired and I was able to finish my shoot with only a minor delay., thus avoiding a potential catastrophic outcome. Tekmediagroup provided expert service with a keen eye to customer satisfaction. I recommend this service center highly.

Br
Review №12

Took in two of my projectors in to get repaired. They set me up as a customer with a very nice web based interface for checking in on my repairs. They diagnosed the problems, fixed it, and got them returned to me within a week. Excellent job and service. I will be using them as my goto projector repair place as other places have been NIGHTMARES. Thanks and keep up the good work.

An
Review №13

I had took my camera in 2 weeks ago and they kept extending the day on when my camera was going to be repaired. Called me 2 weeks later to pick up my camera and it was not fixed at all. They did not even bother fixing my camera. I do nit recommend going to this place at all.

Ra
Review №14

Excellent customer service!! I shipped my broken lens to them, they called me within 5 minutes of receipt (I know because I had just received delivery confirmation from FedEx) to let me know the lens had arrived and they will look at it right away. They identified the problem and required parts within days, parts ordered, and ultimately repaired in only a couple weeks. They packaged the lens incredibly well, sealed in a bag, wrapped in bubble wrap, boxed, wrapped in more bubble wrap and boxed again. They wanted to make sure the lens made it back to me safe and sound. My lens works perfectly now.All in all, I am extremely happy with Tek, and if I ever have the misfortune of damaging my equipment, they will be the first people I call.

Or
Review №15

Found TEK to repair my canon lens which could no longer be repaired by Canon. Id give them 5 stars if they werent so expensive.

Da
Review №16

TEK has the best customer service I have experienced in many years. The next time I have a problem with my camera or lenses I wont have to think where Im I going to send it for repair. Im a big TEK fan now!

Jo
Review №17

Long story short, I dropped my EO5 and and my 24-70mm lens broke off the camera body. As you can imagine, I was beyond pissed as I’m an amateur hobbyist. Low and behold, I found Tek Media Group on google and let them repair the mess that I had put myself in... Although I’m still frustrated with the unexpected disaster, it was a pleasure to get my camera back in perfect functional shape from the professionals at Tek. If you’ve suffered a mistake like I did, I have no qualms and only have good things to say about these guys.

So
Review №18

I brought in my Canon EOS 60D digital Camera to Tek Media. It was about a month ago. I had problems viewing through the lens of my camera. I was afraid there was dust locked inside the lens itself, and it would cost me at least a few hundred dollars to remedy this. I met Dave at the front desk and he was amazing!! He managed to take a quick look and realized that he could take care of the dust problem right then and there!! And, no charge to me. I am so grateful I met Dave and chose Tek Media as my source for fixing my camera as well as almost all of my electronics. They always diagnose the issue, no charge. I highly recommend them to anyone!

Bu
Review №19

I sent 2 older lenses in for repair after calling them. One lens was to old to get parts but the other 400mm Canon repair was more expensive to repair than buying one on eBay. They’d promised to send them back if not repairable. Never happened.

Is
Review №20

Way to expensive

Information
52 Photos
20 Comments
4.1 Rating
  • Address:711 S Victory Blvd, Burbank, CA 91502, United States
  • Site:http://tekmg.com/
  • Phone:+1 818-244-4440
Categories
  • Audio visual equipment repair service
  • Camera repair shop
  • Electronics repair shop
  • Printer repair service
  • Repair service
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Highlights
  • Identifies as women-led:Yes
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