Jack was very helpful. He bought my grandparents rings off of me and presented me with the perfect engagement ring. He stayed in my price range and told me to make sure I was comfortable before I buy. He gave me a great deal, great service. I highly recommend VIP Jewelery.
DONT LET HIM OUT OF YOUR SIGHT!I walked in to ask about getting a ring with sentimental value re-plated with gold where it is starting to wear off. He took it from my hand, then the phone rang and he went into the back, I assumed to answer it. The next minute I hear this grinding sound and I shout for him to stop - he had already started grinding off the gold that was still on the ring!! He then came out and told me that he wouldn’t even re-plate it, that I should make the decision to just remove it all. That is NOT what I wanted, but he took it upon himself to start destroying it before even finishing the consultation!
I definitely got VIP treatment at Burbank VIP Jewelers. I went to get my wedding ring resized and in the process I learned more about my stone and ring sizing. Job was complete the next business day. Very nice, fair, trustworthy and a great view of the Burbank Hills from their showroom.
Jack was absolutely amazing. He provides top-tier service for jewelry including cleaning and resizing. I was able to get my fiancees ring resized very quickly for a very reasonable price and with the best-quality work. He made sure that none of the stones were going to fall out easily and he welcomed us to come back in several months to get it rechecked. I definitely plan on taking more future jewelry needs (including purchases) back to this shop.
Jack is super awesome. I just got engaged and needed my ring sized. He got it done in 24 hours and even cleaned and secured some loose diamonds. I will be going to Jack for any of my ring needs.
Jack is the best!! He helped me so much and is honest and forthright about any jewelry needs and questions I had. Beyond helpful, and completely professional. Very nice, every time I visited. I can’t recommend VIP Jewelers Burbank ENOUGH. If you need ANYTHING jewelry related, you will be smart and a very satisfied customer to go and see Jack!