This is a review of the parts department.Ive never heard of anything like this...especially during a shelter-in-place order. The man who answered the phone seemed nice at first, but after seeing that I was asking about a $1.73 part, it seemed that he wanted me to go away: He said I would need to stop by *in person* to prepay for the part before he would order it. No credit card over the phone, an in-person prepayment for a $1.73 part (!).I recommend staying away from businesses that make it seem like theyre doing you a favor when you want to buy something.And with this happening during the COVID shelter-in-place rules, its borderline irresponsible. For a sub-$2 part, you ask customers to leave their homes and interact in person, instead of taking a credit card payment over the phone or via a website, like every other dealership Ive ordered a part from.I would stay away. If this is how the Putnam group runs its parts department, they may be customer-unfriendly in other areas, too.

We were looking for a vehicle to replace our aging 2006 nissan quest. We needed a ride that would normally sit me and my wife, my two kids and be able to fit a folding special need wheelchair. We encountered this salesperson named Blue. Told him our situation and our needs for our second vehicle snd he recommended we veer away from a van because we wont carry 7 passengers all the time. He is right and he guided us to get the mazda cx9 which we thought was out of our budget. He showed us the cx9 and explained the solution to our needs. We purchased it along with a cargo box on top for the omce in a blue moon trips with visitors. We are very happy with the new ride. I dont feel like i am going to a soccer practice everyday i am behind the steering wheel. And feel good while i am in it. My wife can have our 2017 subaru full time but thats a battle i know i wont win easily.